[OSList] a substantial difference

Harold Shinsato via OSList oslist at lists.openspacetech.org
Wed Aug 10 12:50:21 PDT 2016


Thanks Birgitt, Harrison, Eva for this question!

Engagement is considered very valuable. There's been an annual gallup 
poll around U.S. employee engagement levels, and the latest one shows 
it's only 32%. They're participating as employees, but they're not 
really showing up. 
http://www.gallup.com/poll/188144/employee-engagement-stagnant-2015.aspx

Gallup has estimated the cost of this lack of engagement is "$450 
billion to $550 billion in lost productivity per year". 
http://www.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx

I'm not the origin of this story, and I doubt it really started with the 
formal use of Open Space in bringing Agile practices into software 
organizations (thank you Daniel Mezick!), but engagement is really 
considered critical in getting a successful and lasting shift towards 
agile processes and an agile mindset.

Although Open Space doesn't guarantee engagement, it does prevent a 
critical factor in this lack of engagement. Which is enforced 
participation. Open Space helps show how space actually is open for 
people to step forward for what they love as an act of service (thank 
you Peggy Holman for showing me this way of thinking about Open Space).

Unless we offer an authentic invitation to engage, one that is welcoming 
as well as being an invitation we can safely decline, the most we can 
get is their butts into the room. We won't get their hearts.

Can we coerce engagement? Full engagement? My sense is no. Maybe we can 
trick people, but engagement by fraud isn't real engagement.

     Harold

On 8/10/16 10:05 AM, Eva P Svensson via OSList wrote:
> Hi Birgitt and al,
> great distinction, I so often experience that there are great 
> engagement in an Open Space Technology meeting and also in the follow 
> up meeting afterwards but when it comes to action planning people 
> suddenly start to look down, the voices becomes more silent etc and 
> it’s difficult to get the energy for actions.
> I will here after talk about both participation and engagement and 
> what that means for the participants and the sponsors.
> :o)
> Eva
>
> Bästa hälsningar
>
> Eva P Svensson
>
> *EPS Human Invest AB*
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>
>> 10 aug. 2016 kl. 16:38 skrev Birgitt Williams via OSList 
>> <oslist at lists.openspacetech.org <mailto:oslist at lists.openspacetech.org>>:
>>
>>
>>
>> Harrison...one of the aspects of you that I love is that when you 
>> participate, you engage.
>>
>> I witness many people participating and appearing engaged. And yet 
>> upon probing after a participatory meeting, engagement was not 
>> sufficient to create follow on action. I feel that this distinction 
>> between having a participatory meeting and having the conditions for 
>> engagement is important somehow.
>>
>> Blessings,
>> Birgitt
>>
>>
>> On Tue, Aug 9, 2016 at 5:52 PM Harrison Owen <hhowen at verizon.net 
>> <mailto:hhowen at verizon.net>> wrote:
>>
>>     Love to participate… and engage. So what so I do?
>>
>>     ho
>>
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>>
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>>
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>>
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>>
>>     *From:*OSList [mailto:oslist-bounces at lists.openspacetech.org
>>     <mailto:oslist-bounces at lists.openspacetech.org>] *On Behalf Of
>>     *Birgitt Williams via OSList
>>     *Sent:* Tuesday, August 9, 2016 8:49 AM
>>     *To:* OS list
>>     *Subject:* [OSList] a substantial difference
>>
>>     Dear friends and colleagues,
>>
>>     One important question is "do you want to participate?". Hence
>>     participatory methods.
>>
>>     Another important question is "do you want to engage?".  A
>>     totally different question with a different energy, both in its
>>     inquiry and its answer.
>>
>>     The question that we align ourselves with as facilitators makes a
>>     substantial difference in our approach. I am wondering about the
>>     impact on our outcomes.
>>
>>     Make a great day!
>>
>>     Birgitt
>>
>> -- 
>>
>>
>>
>> Birgitt Williams
>>
>>
>> President & Senior Consultant of Dalar International Consultancy, Inc.
>>
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>> Co-founder of the Genuine Contact™program and author of The Genuine 
>> Contact Way: Nourishing a Culture of Leadership 
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>>
>> Co-owner of the Genuine Contact Co-owners Group Ltd. 
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-- 
Harold Shinsato
harold at shinsato.com <mailto:harold at shinsato.com>
http://shinsato.com
twitter: @hajush <http://twitter.com/hajush>
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