Inviting the right people - a concern in a charged community
Jeffrey Edwards
jedwards at leadintogold.com
Tue Mar 14 10:32:34 PST 2006
Good day,
I posted this query to Harrison earlier today and am posting now to the
larger community. I appreciate your insight...
Thanks,
Jeff
I recently pitched an OS Event for a community transformation project.
The customer is well versed in Complexity Theory as applied to large
scale change and has a negative opinion of OST.
His argument is with the tenant that 'whomever show up are the right
people'. He feels that for much of the work we need to do - the right
people will NOT show up - simply to prevent a real solution from being
created...
Thoughts?
Harrison's reply
Actually I think this is a great question for OSLIST and I might suggest
that you post it, along with my two bits just to see if there is not more
and better wisdom out there...
But to your question about the "right" people. Your sponsor may well be
correct, but if the "right" people don't show up that is almost inevitably a
function of the Invitation -- Does it describe a real, juicy issue in terms
that folks will understand? And of equal importance was it sent out as
broadly as possible so that the "right" people might see it?
Then I guess we come to the heart of the matter. Who are The Right People?
If by "right" one means (mostly) the ones who hold power and authority --
mayors and such, then I think there is a potential difficulty. But that
would not be my understanding of the "Right" people. For me the right people
are all those who care. The fact that they may care in multiple and
different ways is actually a plus, because from this diversity of point of
view comes the possibility of truly robust solutions. But "caring" is the
real ticket of admission, from where I sit. Give me 10 people who really
care, as opposed to the 50 that "should" be there and I think we are off to
a great start.
Tell you a story. I once did an OS is a small East Texas town. Theme was,
"Creating a town we all want to live in." The invitation went all across
town, and the Mayor did not care to come. Some folks thought this was a
problem, but eventually they came to understand. Before we did the Open
Space it was the standard wisdom that NOTHING COULD HAPPEN without the
mayor's permission. After the Open Space, the people just went ahead and
then informed the Mayor what they had done. Next time they did an Open
Space, you better believe the mayor cared to come.
Harrison
Thoughts???
Warmest Regards,
Jeffrey Edwards
Alchemists Intl
904.276.0067
SKYPE NPDICoach
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>From Tue Mar 14 11:14:56 2006
Message-Id: <TUE.14.MAR.2006.111456.0800.>
Date: Tue, 14 Mar 2006 11:14:56 -0800
Reply-To: lisaheft at openingspace.net
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Lisa Heft <lisaheft at openingspace.net>
Subject: Re: Inviting the right people - a concern in a charged community
In-Reply-To: <44170C42.3020706 at leadintogold.com>
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Hi, Jeff -
=20
You wrote:
=20
< I recently pitched an OS Event for a community transformation project. =
The customer is well versed in Complexity Theory as applied to large =
scale
change and has a negative opinion of OST. His argument is with the =
tenant
that 'whomever show up are the right people'. He feels that for much of =
the
work we need to do - the right people will NOT show up - simply to =
prevent a
real solution from being created...Thoughts?>
=20
So what does this mean - that the 'other' right people can't co-create a
(sometimes even better) solution without them?
=20
Does he mean that the key people with information, resources, authority,
stakes in the outcome and the ability to act will not show up?
=20
To me, that is a function of the invitation (the methods of invitation, =
the
messages, the diversity and involvement of people inviting, the process =
of
inviting, working hard to eliminate any access issues) rather than the
method.
=20
For *any* method, there can be frustration if key people don't show up =
(to
the meetings, to the conversation, to the work).
=20
And gee, we are talking about transformation, aren't we? How do you let =
in
transformation if you don't believe that the right people WILL show up?? =
=20
=20
Perhaps he is expressing something behind this comment that really gets =
to
what he's thinking? Some frustration about - for example - his feeling
people *should* do something that the people themselves do not feel
compelled to do? Frustration about others not feeling these issues are =
top
priority, as he does? I feel there is another layer of information =
here.do
you have an idea?
=20
Lisa
___________________________
L i s a H e f t
Consultant, Facilitator, Educator
O p e n i n g S p a c e
lisaheft at openingspace.net=20
www.openingspace.net <http://www.openingspace.net/> =20
=20
=20
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<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>Hi, Jeff -</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>You wrote:</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText style=3D'margin-left:.25in'><font size=3D2 =
face=3D"Trebuchet MS"><span
style=3D'font-size:10.0pt'>< <i><span style=3D'font-style:italic'>I =
recently
pitched an OS Event for a community transformation project. =
</span></i></span></font></p>
<p class=3DMsoPlainText style=3D'margin-left:.25in'><i><font size=3D2
face=3D"Trebuchet MS"><span =
style=3D'font-size:10.0pt;font-style:italic'>The
customer is well versed in Complexity Theory as applied to large scale =
change
and has a negative opinion of OST. His argument is with the tenant that =
'whomever
show up are the right people'. He feels that for much of the work we =
need to do
- the right people will NOT show up - simply to prevent a real solution =
from
being created...Thoughts</span></font></i>?></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>So what does this mean – that the ‘other’ =
right people
can’t co-create a (sometimes even better) solution without =
them?</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>Does he mean that the key people with information, resources,
authority, stakes in the outcome and the ability to act will not show =
up?</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>To me, that is a function of the invitation (the methods of =
invitation,
the messages, the diversity and involvement of people inviting, the =
process of
inviting, working hard to eliminate any access issues) rather than the =
method.</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>For *<b><span style=3D'font-weight:bold'>any</span></b>* method, =
there
can be frustration if key people don’t show up (to the meetings, =
to the
conversation, to the work).</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>And gee, we are talking about transformation, aren’t =
we?
How do you let in transformation if you don’t believe that the =
right people
WILL show up?? </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>Perhaps he is expressing something behind this comment that =
really gets
to what he’s thinking? Some frustration about – for =
example –
his feeling people *<b><span =
style=3D'font-weight:bold'>should</span></b>* do something
that the people themselves do not feel compelled to do? =
Frustration about
others not feeling these issues are top priority, as he does? I =
feel
there is another layer of information here…do you have an =
idea?</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>Lisa</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>___________________________</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>L i s a H e f t</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>Consultant, Facilitator, Educator</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'>O p e n i n g S p a c e</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'><a =
href=3D"mailto:lisaheft at openingspace.net">lisaheft at openingspace.net</a>
</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'><a =
href=3D"http://www.openingspace.net/">www.openingspace.net</a> =
</span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
style=3D'font-size:
10.0pt'> </span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Trebuchet MS"><span =
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>From Tue Mar 14 14:33:50 2006
Message-Id: <TUE.14.MAR.2006.143350.0500.>
Date: Tue, 14 Mar 2006 14:33:50 -0500
Reply-To: hhowen at verizon.net
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Harrison Owen <hhowen at verizon.net>
Organization: HH Owen and Co.
Subject: Re: USB-sticks/computer station during OST + some more..
In-Reply-To: <6.2.0.14.2.20060314121810.04f23d00 at mail.earthlink.net>
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Jimmy said: I anticipate resistance to saying "You can't write-up the =
notes
until after the meeting." =20
=20
I would never say "can't" just suggest that they will find it easier and
more fun to come to the news room. Some will, some won't, and some will
never even hear what you say. But I certainly would not go out of my way =
to
engineer technical bridges so that people may pass without ever meeting.
After all, the whole point is to met in Open Space.
=20
Harrison
=20
Harrison Owen
7808 River Falls Drive
Potomac, Maryland 20854
Phone 301-365-2093
Skype hhowen
Open Space Training <http://www.openspaceworld.com/> =
www.openspaceworld.com
Open Space Institute <http://www.openspaceworld.org/>
www.openspaceworld.org
Personal website <http://www.ho-image.com/> www.ho-image.com=20
OSLIST: To subscribe, unsubscribe, change your options, view the =
archives
Visit: <http://listserv.boisestate.edu/archives/oslist.html>
www.listserv.boisestate.edu/archives/oslist.html
=20
-----Original Message-----
From: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU] On Behalf Of Jimmy
Pryor
Sent: Tuesday, March 14, 2006 1:25 PM
To: OSLIST at LISTSERV.BOISESTATE.EDU
Subject: Re: USB-sticks/computer station during OST + some more..
=20
Lisa,
Yes, those are all good points. And I largely concur. And I really =
prefer
to not have people working on their computers during meetings.
But, a lot of people are becoming accustomed to being online all the =
time.
Having their laptops with them at meetings is the norm. Meeting =
locations
are even chosen for their WIFI. So, I am wondering how accepting people
will be to be told to turn off their laptops during meetings. The =
internet
access in this space is not wireless, so that could be restricted. But =
some
folks want it. If notes are going to be written up on a computer at =
some
point, I anticipate resistance to saying "You can't write-up the notes =
until
after the meeting." =20
Certainly others on this list have encountered this?
Jimmy
At 11:39 AM 3/14/2006, Lisa Heft wrote:
Hi, Jimmy -
=20
You said:
=20
<We're also considering some way to keep the evolving agenda=20
continuously posted and updated on the website so people don't have=20
to return to a central location to see the agenda.>
=20
Beware that you replace face-to-face interaction with the seeming ease =
of
helping things along with technology. When two participants chat at the
Newsroom (a central location) that may be the seed of a future =
collaborative
project. When someone takes their notes to a Newsroom they get a chance =
to
think and reflect upon their experience. When someone has to walk up to =
an
Agenda Wall (which can also become a Breaking News Wall), that means =
folks
return to the main room, pass by other great conversations and get =
sucked
into them, feel the energy, have conversations at the wall, and so on. =
So
it is the very act of returning to a central location to see the agenda =
that
can deliver great gifts to the participants.
=20
Technology will help in many ways. Remember also that the whole body =
also
takes and exchanges data in different ways (audio, kinesthetic, graphic, =
by
reaching out and putting something on the wall, eye contact during a
conversation rather than all eyes down at keyboards) and that random =
human
interaction is also "the Work" of an Open Space, as much as any session =
or
session content.
=20
Also, regarding internet access - decide if having everyone check their
email all the time during the working meeting (the Open Space) is a good
idea. So often we say 'please turn your phones and pagers to vibrate' =
and
I've also had clients eliminate internet access to the Open Space room =
(even
clients who use very high tech as a rule) to encourage people to focus =
on
the human interaction and discussions.
=20
Lisa
___________________________
L i s a H e f t
Consultant, Facilitator, Educator
O p e n i n g S p a c e
lisaheft at openingspace.net
www.openingspace.net <http://www.openingspace.net/> =20
=20
=20
=20
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<p class=3DMsoNormal><font size=3D3 color=3Dred face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:red'>Jimmy said:</span></font> <font =
color=3Dred
face=3DArial><span style=3D'font-family:Arial;color:red'>I anticipate =
resistance to
saying "You can't write-up the notes until after the =
meeting." <br>
<br>
</span></font></p>
<p class=3DMsoNormal><font size=3D3 color=3Dred face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:red'> </span></font></p>
<p class=3DMsoNormal><font size=3D3 color=3Dred face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:red'>I would never say =
“can’t”
just suggest that they will find it easier and more fun to come to the =
news
room. Some will, some won’t, and some will never even hear what =
you say…
But I certainly would not go out of my way to engineer technical bridges =
so
that people may pass without ever meeting. After all, the whole point is =
to met
in Open Space.</span></font></p>
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Drive</span></font></p>
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Maryland 20854</span></font></p>
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<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> OSLIST
[mailto:OSLIST at LISTSERV.BOISESTATE.EDU] <b><span =
style=3D'font-weight:bold'>On
Behalf Of </span></b>Jimmy Pryor<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, March 14, =
2006 1:25
PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
OSLIST at LISTSERV.BOISESTATE.EDU<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Re: =
USB-sticks/computer
station during OST + some more..</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'>Lisa,<br>
<br>
Yes, those are all good points. And I largely concur. And I really =
prefer
to not have people working on their computers during meetings.<br>
<br>
But, a lot of people are becoming accustomed to being online all the
time. Having their laptops with them at meetings is the =
norm.
Meeting locations are even chosen for their WIFI. So, I am =
wondering how
accepting people will be to be told to turn off their laptops during
meetings. The internet access in this space is not wireless, so =
that
could be restricted. But some folks want it. If notes are =
going to
be written up on a computer at some point, I anticipate resistance to =
saying
"You can't write-up the notes until after the meeting." =
<br>
<br>
Certainly others on this list have encountered this?<br>
<br>
Jimmy<br>
<br>
At 11:39 AM 3/14/2006, Lisa Heft wrote:<br>
<br>
</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Trebuchet MS"><span
style=3D'font-size:10.0pt;font-family:"Trebuchet MS"'>Hi, Jimmy =
–<br>
<br>
You said:<br>
<br>
<i><span style=3D'font-style:italic'><We're also considering some way =
to keep
the evolving agenda <br>
continuously posted and updated on the website so people don't have <br>
to return to a central location to see the agenda.><br>
</span></i> <br>
Beware that you replace face-to-face interaction with the seeming ease =
of helping
things along with technology. When two participants chat at the =
Newsroom
(a central location) that may be the seed of a future collaborative
project. When someone takes their notes to a Newsroom they get a =
chance
to think and reflect upon their experience. When someone has to =
walk up
to an Agenda Wall (which can also become a Breaking News Wall), that =
means
folks return to the main room, pass by other great conversations and get =
sucked
into them, feel the energy, have conversations at the wall, and so =
on. So
it is the very act of returning to a central location to see the agenda =
that
can deliver great gifts to the participants.<br>
<br>
Technology will help in many ways. Remember also that the whole =
body also
takes and exchanges data in different ways (audio, kinesthetic, graphic, =
by
reaching out and putting something on the wall, eye contact during a
conversation rather than all eyes down at keyboards) and that random =
human
interaction is also “the Work” of an Open Space, as much as =
any
session or session content.<br>
<br>
Also, regarding internet access - decide if having everyone check their =
email
all the time during the working meeting (the Open Space) is a good =
idea.
So often we say ‘please turn your phones and pagers to =
vibrate’ and
I’ve also had clients eliminate internet access to the Open Space =
room
(even clients who use very high tech as a rule) to encourage people to =
focus on
the human interaction and discussions.<br>
<br>
Lisa<br>
___________________________<br>
L i s a H e f t<br>
Consultant, Facilitator, Educator<br>
O p e n i n g S p a c e<br>
lisaheft at openingspace.net<br>
<a href=3D"http://www.openingspace.net/" =
eudora=3Dautourl>www.openingspace.net</a> <br>
<br>
<br>
<br>
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