Novice OS user
Herman Kasselman
hermank at ACENET.CO.ZA
Sat Apr 8 09:46:49 PDT 2006
Hi,
This is the first time that I am placing something on the list. I am an avid
reader of all your work in Open Space for the last 6 months but, as I am not
a trainded facilitator and I do not work in this field, I did not contribute.
Some things changed radically last Friday. I was asked by a colleague to
assist him, as facilitator, in identifying the issues/topics that he needs
for developing his business plan. Just some background about myself first:
I work as a Director in Human Resources in a National Department in the
Public Service in South Africa. I am also a trained Social Worker and
Executive Coach.
Back to last Friday. After I recieved the request I did not know what to do.
I then had the idea to use OS as the method to identify the issues/topics
that will enhance the critical sucess factors of his office. I went home and
during the weekend I read trough all the information I could get my hands
on. I also started to plan a one day event according to the OS principles.
The only environment that bothered me is the invitation part. Here I will
sit with 13 employees and they are there because they are expected to. In
reading the info on OS I though that the principle of "Who comes is the
right people" will cover this as well. So I went along and planned the event.
Come Thursday, 5 April, I was ready to do something that I never
experienced, but something that just sounds right to me. And may I say, what
an event! I started the event with downloaded info on a file tucked away on
a table where I can consult it when necessary. The participants expected the
old SWOT analysis and soforth, what they got was radically different.
Everybody participated and they could identify 5 topic/issues to discuss.
After the first session I arranged the 5 in 2,2 and 3 concurrent sessions
and I sat back (with a lot of anticipation). It was exhilirating to sit back
and see what will happen. Some aspects that I noticed as I kept myself
"busy". The groups used different languages at different stages - usually
when they wanted everybody to understand. As soon as someone suggested a
solution the group kind of changed the comment to what their understanding
of the brief was. I thought it was fantastic. Two of the most junior
employees offered topis and acted as convenors - this I tough was awesome!
At the end of the day, after closing the OS, everybody came and thanked me
for what happened. I felt very humbled as I did nothing but allowed the OS
to really work as I thought it should. We accomplished our goal and the
scene was set for my colleague to develop the business plan that will
address all the critical sucess factors of his office.
So here is my question: Did I do the right thing?
*
*
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>From Sat Apr 8 10:05:46 2006
Message-Id: <SAT.8.APR.2006.100546.0700.>
Date: Sat, 8 Apr 2006 10:05:46 -0700
Reply-To: lisaheft at openingspace.net
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Lisa Heft <lisaheft at openingspace.net>
Subject: Re: Novice OS user
In-Reply-To: <LISTSERV%200604081046497054.0814 at LISTSERV.BOISESTATE.EDU>
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Herman -
You wrote:
< ...Some things changed radically last Friday. I was asked by a colleague
to
assist him, as facilitator, in identifying the issues/topics that he needs
for developing his business plan... I...had the idea to use OS as the method
to identify the issues/topics that will enhance the critical success factors
of his office... I was ready to do something that I never experienced, but
something that just sounds right to me. And may I say, what an event!... At
the end of the day, after closing the OS, everybody came and thanked me for
what happened. I felt very humbled as I did nothing but allowed the OS to
really work as I thought it should. We accomplished our goal and the scene
was set for my colleague to develop the business plan that will address all
the critical success factors of his office....So here is my question: Did I
do the right thing?>
What do YOU think, Herman?
I think that you
Listened carefully to what the needs and objectives were
Thought about what process or method would serve
best
Listened to your intuition
Did your research, design and pre-work carefully
Took a deep breath, and
Trusted the process.and the people.
So to me that sounds like you did all the right things.
And isn't it amazing, how it all works?
And one more good thing - you shared the story with us.
Congratulations on jumping into Open Space!
Lisa
PS: I have been to your lovely country and hope to return. Perhaps we shall
meet one day in person, eh? Until then, be well, feel free to ask us a
million questions, and enjoy your continued exploration and practice of Open
Space.
___________________________
L i s a H e f t
Consultant, Facilitator, Educator
O p e n i n g S p a c e
lisaheft at openingspace.net
www.openingspace.net <http://www.openingspace.net/>
*
*
==========================================================
OSLIST at LISTSERV.BOISESTATE.EDU
------------------------------
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<div class=Section1>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Herman -</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>You wrote:</span></font></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'>< ...Some
things changed radically last Friday. I was asked by a colleague to</span></font></i></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'>assist
him, as facilitator, in identifying the issues/topics that he needs</span></font></i></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'>for
developing his business plan... I...had the idea to use OS as the method to
identify the issues/topics that will enhance the critical success factors of
his office... I was ready to do something that I never experienced, but
something that just sounds right to me. And may I say, what an event!... At the
end of the day, after closing the OS, everybody came and thanked me for what
happened. I felt very humbled as I did nothing but allowed the OS to really
work as I thought it should. We accomplished our goal and the scene was set for
my colleague to develop the business plan that will address all the critical
success factors of his office....So here is my question: Did I do the right
thing?></span></font></i></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>What do YOU think, Herman?</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>I think that you </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> Listened
carefully to what the needs and objectives were</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> Thought
about what process or method would serve best</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText style='margin-left:1.0in;text-indent:.5in'><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt'>Listened to your intuition</span></font></p>
<p class=MsoPlainText style='margin-left:1.0in;text-indent:.5in'><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText style='margin-left:1.0in'><font size=2 face="Trebuchet MS"><span
style='font-size:10.0pt'>Did your research, design and pre-work carefully</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> Took
a deep breath, and</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> Trusted
the process…and the people…</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>So to me that sounds like you did all the right things. </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>And isn’t it amazing, how it all works?</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>And one more good thing – you shared the story with us. </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Congratulations on jumping into Open Space!</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Lisa</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>PS: I have been to your lovely country and hope to return.
Perhaps we shall meet one day in person, eh? Until then, be well, feel
free to ask us a million questions, and enjoy your continued exploration and
practice of Open Space…</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>___________________________</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>L i s a H e f t</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Consultant, Facilitator, Educator</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>O p e n i n g S p a c e</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'><a href="mailto:lisaheft at openingspace.net">lisaheft at openingspace.net</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'><a href="http://www.openingspace.net/">www.openingspace.net</a> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
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*
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>From Sat Apr 8 10:06:18 2006
Message-Id: <SAT.8.APR.2006.100618.0700.>
Date: Sat, 8 Apr 2006 10:06:18 -0700
Reply-To: lisaheft at openingspace.net
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Lisa Heft <lisaheft at openingspace.net>
Subject: Re: Novice OS user
In-Reply-To: <LISTSERV%200604081046497054.0814 at LISTSERV.BOISESTATE.EDU>
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Herman -
You wrote:
< ...Some things changed radically last Friday. I was asked by a colleague
to
assist him, as facilitator, in identifying the issues/topics that he needs
for developing his business plan... I...had the idea to use OS as the method
to identify the issues/topics that will enhance the critical success factors
of his office... I was ready to do something that I never experienced, but
something that just sounds right to me. And may I say, what an event!... At
the end of the day, after closing the OS, everybody came and thanked me for
what happened. I felt very humbled as I did nothing but allowed the OS to
really work as I thought it should. We accomplished our goal and the scene
was set for my colleague to develop the business plan that will address all
the critical success factors of his office....So here is my question: Did I
do the right thing?>
What do YOU think, Herman?
I think that you
Listened carefully to what the needs and objectives were
Thought about what process or method would serve
best
Listened to your intuition
Did your research, design and pre-work carefully
Took a deep breath, and
Trusted the process.and the people.
So to me that sounds like you did all the right things.
And isn't it amazing, how it all works?
And one more good thing - you shared the story with us.
Congratulations on jumping into Open Space!
Lisa
PS: I have been to your lovely country and hope to return. Perhaps we shall
meet one day in person, eh? Until then, be well, feel free to ask us a
million questions, and enjoy your continued exploration and practice of Open
Space.
___________________________
L i s a H e f t
Consultant, Facilitator, Educator
O p e n i n g S p a c e
lisaheft at openingspace.net
www.openingspace.net <http://www.openingspace.net/>
*
*
==========================================================
OSLIST at LISTSERV.BOISESTATE.EDU
------------------------------
To subscribe, unsubscribe, change your options,
view the archives of oslist at listserv.boisestate.edu:
http://listserv.boisestate.edu/archives/oslist.html
To learn about OpenSpaceEmailLists and OSLIST FAQs:
http://www.openspaceworld.org/oslist
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<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Herman -</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>You wrote:</span></font></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'><
...Some things changed radically last Friday. I was asked by a colleague to</span></font></i></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'>assist
him, as facilitator, in identifying the issues/topics that he needs</span></font></i></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'>for
developing his business plan... I...had the idea to use OS as the method to
identify the issues/topics that will enhance the critical success factors of
his office... I was ready to do something that I never experienced, but
something that just sounds right to me. And may I say, what an event!... At the
end of the day, after closing the OS, everybody came and thanked me for what
happened. I felt very humbled as I did nothing but allowed the OS to really
work as I thought it should. We accomplished our goal and the scene was set for
my colleague to develop the business plan that will address all the critical
success factors of his office....So here is my question: Did I do the right
thing?></span></font></i></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>What do YOU think, Herman?</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>I think that you </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>
Listened carefully to what the needs and objectives were</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>
Thought about what process or method would serve best</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText style='margin-left:1.0in;text-indent:.5in'><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt'>Listened to your intuition</span></font></p>
<p class=MsoPlainText style='margin-left:1.0in;text-indent:.5in'><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText style='margin-left:1.0in'><font size=2 face="Trebuchet MS"><span
style='font-size:10.0pt'>Did your research, design and pre-work carefully</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> Took
a deep breath, and</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>
Trusted the process…and the people…</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>So to me that sounds like you did all the right things. </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>And isn’t it amazing, how it all works?</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>And one more good thing – you shared the story with us. </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Congratulations on jumping into Open Space!</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Lisa</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>PS: I have been to your lovely country and hope to return.
Perhaps we shall meet one day in person, eh? Until then, be well, feel
free to ask us a million questions, and enjoy your continued exploration and
practice of Open Space…</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>___________________________</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>L i s a H e f t</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Consultant, Facilitator, Educator</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>O p e n i n g S p a c e</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'><a href="mailto:lisaheft at openingspace.net">lisaheft at openingspace.net</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'><a href="http://www.openingspace.net/">www.openingspace.net</a> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
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------=_NextPart_000_0037_01C65AF4.14A81E40--
>From Sat Apr 8 13:20:35 2006
Message-Id: <SAT.8.APR.2006.132035.0400.>
Date: Sat, 8 Apr 2006 13:20:35 -0400
Reply-To: hhowen at verizon.net
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Harrison Owen <hhowen at verizon.net>
Organization: HH Owen and Co.
Subject: Re: Novice OS user
In-Reply-To: <LISTSERV%200604081046497054.0814 at LISTSERV.BOISESTATE.EDU>
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Herman -- I would judge that you are an intelligent, educated professional.
And you are asking whether you did the "right" thing???? What do you think?
Your participants have already told you what they think! Could there be any
question? CONGRATULATIONS! Now just do it again and you will have even more
fun.
Harrison
Harrison Owen
7808 River Falls Drive
Potomac, Maryland 20854
Phone 301-365-2093
Skype hhowen
Open Space Training www.openspaceworld.com
Open Space Institute www.openspaceworld.org
Personal website www.ho-image.com
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-----Original Message-----
From: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU] On Behalf Of Herman
Kasselman
Sent: Saturday, April 08, 2006 12:47 PM
To: OSLIST at LISTSERV.BOISESTATE.EDU
Subject: Novice OS user
Hi,
This is the first time that I am placing something on the list. I am an avid
reader of all your work in Open Space for the last 6 months but, as I am not
a trainded facilitator and I do not work in this field, I did not
contribute.
Some things changed radically last Friday. I was asked by a colleague to
assist him, as facilitator, in identifying the issues/topics that he needs
for developing his business plan. Just some background about myself first:
I work as a Director in Human Resources in a National Department in the
Public Service in South Africa. I am also a trained Social Worker and
Executive Coach.
Back to last Friday. After I recieved the request I did not know what to do.
I then had the idea to use OS as the method to identify the issues/topics
that will enhance the critical sucess factors of his office. I went home and
during the weekend I read trough all the information I could get my hands
on. I also started to plan a one day event according to the OS principles.
The only environment that bothered me is the invitation part. Here I will
sit with 13 employees and they are there because they are expected to. In
reading the info on OS I though that the principle of "Who comes is the
right people" will cover this as well. So I went along and planned the
event.
Come Thursday, 5 April, I was ready to do something that I never
experienced, but something that just sounds right to me. And may I say, what
an event! I started the event with downloaded info on a file tucked away on
a table where I can consult it when necessary. The participants expected the
old SWOT analysis and soforth, what they got was radically different.
Everybody participated and they could identify 5 topic/issues to discuss.
After the first session I arranged the 5 in 2,2 and 3 concurrent sessions
and I sat back (with a lot of anticipation). It was exhilirating to sit back
and see what will happen. Some aspects that I noticed as I kept myself
"busy". The groups used different languages at different stages - usually
when they wanted everybody to understand. As soon as someone suggested a
solution the group kind of changed the comment to what their understanding
of the brief was. I thought it was fantastic. Two of the most junior
employees offered topis and acted as convenors - this I tough was awesome!
At the end of the day, after closing the OS, everybody came and thanked me
for what happened. I felt very humbled as I did nothing but allowed the OS
to really work as I thought it should. We accomplished our goal and the
scene was set for my colleague to develop the business plan that will
address all the critical sucess factors of his office.
So here is my question: Did I do the right thing?
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