SV: SV: Improving working conditions/health amongst the staff of a large hospital

Mon Sep 2 04:41:18 PDT 2002

Dear Michael.
Thanks a lot for sharing your experiences. Well I am off for a few days,
opening space. Looking forward to this, "see you later". The possibilities
really are open ended, I am quite excited about this project.
Regards Thomas

> -----Ursprungligt meddelande-----
> Från: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]För Michael M
> Pannwitz
> Skickat: den 2 september 2002 11:07
> Till: OSLIST at LISTSERV.BOISESTATE.EDU
> Ämne: Re: SV: Improving working conditions/health amongst the
> staff of a
> large hospital
>
>
> Great to have you join, Eva,
> my response to Thomas would have been pretty identical!
> Years back, before I got in touch with os, I worked for a
> hospital-system that asked us to facilitate a yearly event
> (Communications Workshop, they called it) involving people from all
> of their  three hospitals. We encouraged them to always have the
> leadership of the hospital system (chief of medicine, chief of
> administration and chief of nursing) and have a x-section from each
> of the three hospitals (labtechnicians, cleaning staff, nurses,
> doctors, administrators). After a couple of years of this (we did
> this 5 years in a row), absenteeism dropped, turnover was reduced,
> demand for training from people who never had asked for training
> before increased, mentoring between the hospitals increased,
> "job-trading" was introduced...  all things that made the hospital
> more successful in the very competitive Berlin market.
> Looking back from where I sit now I believe they were tapping into
> their open space-nature. Today, I would recommend open space, of
> course, but basically the same procedure as the mix of participants
> is concerned but would highly recommend to include more of the system
> (patients, for instance and relatives or care takers of patients and
> organisations that they cooperate with, health insurance people,
> people into medical research at the University, building maintenance
> people, suppliers, pharma people....well, as much of the elephant
> that they can think of).
> Some of the "team sessions" or "staff sessions" that they organised
> as an outcome of the communications workshops would probably be done
> in the open space-mode today (as happened in one of the highschools I
> am working in now, where the studentbody-representatives started to
> use the os-mode for their regular meetings a year and a half ago)
> Have a grand time in Sweden
> Greetings from Berlin
> michael
>
> On Mon, 2 Sep 2002 10:19:05 +0200, Eva P Svensson wrote:
>
> >Hallo Thomas,
> >
> >It feels funny to write in another language to a neighbour
> (we live approx.
> >10 km apart) but I'll try.
> >As you know I dont have any real practical experience from
> Open Space (yet)
> >but I have a lot of experience from change work and
> involving people in
> >organizations, thats why I dont go crazy for the Video idea.
> The effect of a
> >video is often "this don't belongs to us, it's not my
> business". That's my
> >experience. So my thougts is -couldn't you get them - the
> sponsors - to do 3
> >Open Space - one for each hospital and invite people from
> all levels as you
> >mentioned below. The only issue (?) must be to have a big
> enough place to
> >stay in. But that's not a problem there are god facilities nearby.
> >I'm sure that the effect will pay back the investment of
> having 3 events
> >instead of 1 because in this way there will always be
> someone in every
> >hospital that brings the feeling, the responsability, the
> energy with them.
> >And in a project that concerns 15.000 people 2 more days can
> not be to much
> >to invest.
> >Thats my idea of involving.
> >
> >To all of you out there that don't know me - (and how could
> you since this
> >is my first active response to the list) My name is Eva and
> I'll live in the
> >westcoast of Sweden nereby Gothenbourg in a small village - Onsala.
> >I attended a class in june where Thomas and Eiwor taught us
> "all" about OST.
> >And I must say I'm  thrilled. Both for the technic, the
> simplicity and the
> >possibility to have as many people in the same room as you
> need. But mostly
> >for the underlying thinking, that we bring back the
> responsability to each
> >person, to acknowledge everyone as the wise beeing we all are.
> >My professional background is from the Human Resource field
> and today I work
> >as a management consultant with for exampel leadership
> training, coaching
> >and team building. It's quite simple isn't it - its' about
> to get the people
> >and the organization to fit together and to fulfill each
> others needs...
> >Easy said - more difficult to do, but it's really challenging.
> >Anyhow, when I first entered this mailing list it was like opening a
> >"treasure box". I feel very priviliged to be a part of this
> group with all
> >wisdom, experience and collective care for each other and
> the universe.
> >Thank you all
> >Love
> >Eva
> >
> >-----Ursprungligt meddelande-----
> >Från: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]För
> Thomas Herrmann
> >Skickat: den 1 september 2002 14:39
> >Till: OSLIST at LISTSERV.BOISESTATE.EDU
> >Ämne: Improving working conditions/health amongst the staff
> of a large
> >hospital
> >
> >
> >Dear friends in Open Space
> >I am wondering a bit , was I clear about my issue in my
> earlier posting? The
> >question at hand is how to improve working conditions/health
> amonst the
> >staff of this hospital (in fact three hospitals within the same
> >organization). One concern of my sponsor is how to reach out to all
> >employees, and how to get all involved.
> >
> >Right now I am thinking of one possibility. I have a brother who is a
> >professional TV/Video producer. One way could be to facilitate an OST
> >involving people from all levels of the organization. Have a nice
> >videoproduction of the process and the results. This could
> be one way to get
> >the message across the organization, that these issues are
> in focus right
> >now and the first step has been taken. The OST event would
> have to be really
> >grounded in the leadership (as always) so that the
> participants are free to
> >move the hot topics ahead, involving more of the people who
> wish to join in.
> >Next step could be to let these topics go on, as well as work within
> >different units of the hospital to get the process going all over.
> >
> >What do you think of this idea? Any other experiences from
> working with
> >large organizations and with an issue that is to be worked
> with all over?
> >Best regards
> >Thomas Herrmann         Phone +46 (0)709-98 97 81
> >Open Space Consulting   Fax   +46 (0)300-713 89
> >Pensévägen 4
> >434 46 Kungsbacka, Sweden
> >Email: thomas at openspaceconsulting.com
> >www.openspaceconsulting.com
> >
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>
>
>
> Michael M Pannwitz
> boscop
> Draisweg 1
> 12209 Berlin, Germany
> FON +49 - 30-772 8000     FAX +49 - 30-773 92 464
> www.michaelmpannwitz.de
>
> An der E-Gruppe "openspacedeutsch" für deutschsprechende open
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