AW: WG: Mission Statement, Service Standards, Service Descriptions

[Traudel de la Roi-Röhrs]

Hello Lisa & Lin,
it is Arie de Geus - you mean. I remember there is something written about
him and his work in the Fifth Discipline. Perhaps this is a source for your
search.

Greetings in the open space
from

Traudel de la Roi-Röhrs
Beraterin Personal- und Organisationsentwicklung
Sierichstr. 183
D-22299 Hamburg
Telefon 040/460795-21
Telefax 040/46079-23
www.topbusinessag.com

-----Ursprüngliche Nachricht-----
Von: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]Im Auftrag von Lin
Grist
Gesendet: Montag, 4. Februar 2002 12:55
An: OSLIST at LISTSERV.BOISESTATE.EDU
Betreff: Re: WG: Mission Statement, Service Standards, Service
Descriptions


hi lisa   there was some wonderful work done by a group at Royal Dutch Shell
in The mid 90's.  They looked at companies that had been in business for
over
100 years and what is was about those companies that allowed them to survive
and prosper over the long haul.

I think you would find some very useful stuff in the article written by Arie
deHeus (may have wrong spelling can anyone help?) who was at the time the VP
of Strategic Planning for Royal Dutch Shell.  They looked at companies like
Hudson's Bay which has been around for about 600 years in one form or
another.

I will go through my archives and see if I can find the article - I moved
countries a couple of years ago, so it might be a while - otherwise is there
anyone else on the net who has this article?
Lin Grist
London UK

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