[OSList] Trust
Michael M Pannwitz
mmpannwitz at gmail.com
Sun Feb 2 12:42:36 PST 2014
For me, "trust" is a concept or idea or approach or what-have-you that
is not part of my speak. My feeling is that it smells of dependency,
evokes in me images of paternalism, hierarchy, moral categories, being
chained to concepts of others that have nothing to do with me... all
unlike what I have experienced as facilitator of os-gatherings.
For me, its clearer to say, I know.
My work as os-facilitator does not need the trust in me or me trusting
the process or the people gathered or the sponosor nor trusting myself,
etc. I think its much less "loaded" and simple for me to accept, know,
experience, etc. the force of selforganisation at work. It does not need
my trust in it (in my picture, selforganisation is a force such as
magnetism, it probably could care zero about me trusting that an apple
will fall to the ground if I let go of it).
Ok, perhaps selforganisation is a bit or a lot or vastly more complex,
unpredictable, etc. than earth magnetism. Personally, it does not bother
me... I am happy to realize that under certain conditions
selforganisation unfolds more thoroughly than under others. Do I
understand it? No, its just a phenomenon that I keep remembering a bit
more all the time.
Knowing that selforganisation does well in OST events is something I
observe and, yes, I enjoy it. Some folks that have known me for decades
feel that I ran into something that fits my makeup.
Its been said often that "interventions" (others say "control" or "space
invasion" etc.) are a surefire way to limit the expansion of time and
space for selforganisation to do its stuff. So, me controlling something
essentially is not a question of trust, its simply not knowing that
control will reduce the impact of selforganisation by
limiting/stifling/killing/ect. the conditions under which it thrives.
I dont feel that people or groups or systems will do what is needed if
left to their own devices. Who am I to know that? The point in the
context of my work with OST and selforganisation is not around the
resources of people, groups and systems, etc. but to do a few things
that enable selforganisation to unfold. The admonition is: Be prepared
to be surprised. I is never been properly prepared and am constantly
surprised what comes up... not because I trust myself or others or a
process but because I see pretty unusual, odd, surprising, etc. stuff...
taking place.
Love this string and at the same time puzzle myself with the many
approaches chosen to try to what feels to me "understand" what our work
is all about... and me engaging in it.
But now I am off to get some icecream from our freezer and loaf....
Greetings from Berlin
mmp
On 02.02.2014 18:00, Harrison Owen wrote:
> David – “Could you say more about "the mere search for control being the
> total antithesis of trust." Sure. Nothing complicated or esoteric. If
> you walk into a group of people with the notion that you need to, or
> have to, control what is going on – that would be a pretty clear
> indication to me that you didn’t trust the people to do what was needed
> if left to their own devices.
>
> ho
>
> Harrison Owen
>
> 7808 River Falls Dr.
>
> Potomac, MD 20854
>
> USA
>
> 189 Beaucaire Ave. (summer)
>
> Camden, Maine 04843
>
> Phone 301-365-2093
>
> (summer) 207-763-3261
>
> www.openspaceworld.com <www.openspaceworld.com%20>
>
> www.ho-image.com <www.ho-image.com%20> (Personal Website)
>
> To subscribe, unsubscribe, change your options, view the archives of
> OSLIST Go
> to:http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org
>
> *From:*oslist-bounces at lists.openspacetech.org
> [mailto:oslist-bounces at lists.openspacetech.org] *On Behalf Of *David Osborne
> *Sent:* Sunday, February 02, 2014 10:20 AM
> *To:* World wide Open Space Technology email list
> *Subject:* Re: [OSList] [SPAM] - Re: Trust
>
> Harrison,
>
> I'd like to deepen my understanding of something you shared in this
> post......Could you say more about "the mere search for control being
> the total antithesis of trust."
>
> David
>
> On Sun, Feb 2, 2014 at 10:03 AM, Harrison Owen <hhowen at verizon.net
> <mailto:hhowen at verizon.net>> wrote:
>
> Annamarie – Meditation. It has been my experience that meditation prior
> to opening space, particularly in a “difficult” situation, is the only
> absolutely essential prework for the facilitator. All the rest can be
> helpful, but coming to the circle scattered, confused and anxious is a
> good way to fry your soul and create an environment that matches your
> state. The core issue is that losing your center is very nervous making
> – and in such a state it is all too easy to fall back into that old
> bug-a-boo, The Need for Control. Of course you will never achieve
> Control, but the mere search for it is the total antithesis of trust.
> And you can see where that gets you...
>
> It is certainly true that OS seems to work even when the facilitator is
> a nervous wreck, which I think says more about the power of self
> organization than anything else, but how much better things seem to go
> when you enter that circle calm, cool, and comfortable – just radiating
> trust in the people and their capacity.
>
> The key for me is presence and focus. Being totally present and at one
> with the situation. There is no magic here but a period of meditation
> has been my way. Others will find a different way, a good walk for example.
>
> Harrison
>
> Harrison Owen
>
> 7808 River Falls Dr.
>
> Potomac, MD 20854
>
> USA
>
> 189 Beaucaire Ave. (summer)
>
> Camden, Maine 04843
>
> Phone 301-365-2093 <tel:301-365-2093>
>
> (summer) 207-763-3261 <tel:207-763-3261>
>
> www.openspaceworld.com <http://www.openspaceworld.com%20>
>
> www.ho-image.com <http://www.ho-image.com%20> (Personal Website)
>
> To subscribe, unsubscribe, change your options, view the archives of
> OSLIST Go
> to:http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org
>
> *From:*oslist-bounces at lists.openspacetech.org
> <mailto:oslist-bounces at lists.openspacetech.org>
> [mailto:oslist-bounces at lists.openspacetech.org
> <mailto:oslist-bounces at lists.openspacetech.org>] *On Behalf Of
> *Annamarie Pluhar
> *Sent:* Sunday, February 02, 2014 9:33 AM
> *To:* World wide Open Space Technology email list
> *Subject:* Re: [OSList] [SPAM] - Re: Trust
>
> As another who only occasionally pipes up.
>
> Carmella - I have noticed (but where?) how HO talks about meditating
> before an OS. Like for two hours? Do I remember that right? In any case
> I do think that the trust, integrity, authenticity must come from being
> really centered and connected to..... okay I'll use the word "universe."
>
> My two cents.
>
> Annamarie Pluhar
>
> Pluhar Consulting
> http://www.pluharconsulting.com
> 802.451.1941 <tel:802.451.1941>
> 802.579.5975 <tel:802.579.5975> (cell)
>
> On 2 Feb 2014, at 9:06, Carmella Mazzotta wrote:
>
> Wow, I rarely say anything on the listserve but I must react to
> this. The trust factor is really a big one for me in my work in
> Washington DC these days. From every angle, top down and bottom up
> and sideways, there is little trust. The pertebation of more diverse
> voices makes sense and a wider invitation and I’m getting resistance
> there for many reasons…all controlling and forceful and fearful
> driven. Anyhow, keep these stories going. Brenden, when you walked
> that circle and others, can you describe your magic that day or is
> it not possible? I imagine the prework and the centering before and
> all that but what reflections have you on that, if any?
>
> Carmella Mazzotta
>
> From: oslist-bounces at lists.openspacetech.org
> <mailto:oslist-bounces at lists.openspacetech.org>
> [mailto:oslist-bounces at lists.openspacetech.org
> <mailto:oslist-bounces at lists.openspacetech.org>] On Behalf Of
> Brendan McKeague
> Sent: Sunday, February 02, 2014 2:15 AM
> To: World wide Open Space Technology email list
> Subject: Re: [OSList] Trust
>
> A lovely little side-step from the initiating story...
>
> The truth about trust was brought home to me a few years ago when I
> facilitated an Open Space in Broome in the north west of Western
> Australia. The context was about 100 or so folks gathering to
> consider how to provide better mental health services for all the
> people of the region. There was about 50:50 presence of indigenous
> and non-indigenous people, service users and service providers. I
> was fortunate enough to have an Aboriginal co-facilitator accompany
> me - now that's another story!
>
> The day went well with a very enthusiastic closing circle indicating
> that participants and sponsors were pleased with the opportunity to
> engage as equals, the depth of conversation and the attractive
> action outcomes.
>
> Now for 'the gift'
>
> At dinner afterwards, I was passing by an old Aboriginal woman who
> waved me over and softly said something like:
>
> | "Young fella, when you walked around the circle this morning, I didn't understand much of what you were saying but I felt your energy and I trusted it.|
>
> | |
>
> | I knew this was going to be a good day...and it was"|
>
> I have carried those words of affirmation as a blessing ever since.
>
> Cheers
>
> Brendan
>
> On 02/02/2014, at 3:54 AM, Elwin and Joan wrote:
>
> Well, I can’t help myself here. I normally write to Harrison on the
> “side” but now I’m in Open Space.
>
> Trust!
>
> My Brother, you continue to speak the profound, in the most humble
> manner. Your “trust” response provokes me to write to the List,
> because it speaks to me so very deeply.
>
> I now sit poised to Open Space three days from now for the USAID
> Mission in Sarajevo, Bosnia (thank you, ho) and your reference to
> integrity, authenticity and trust nearly brought me to tears!
>
> Upon entering this US Government bastion of organizational cadence,
> clearly in “harms-way”, I realized that my demeanor, shaped by 20
> years of OST, had an immediate effect. Senior management, although
> anxious, leads me to believe they think I‘m authentic.
>
> So, on Wednesday, I Open Space for 2 ½ days for 10 Americans and 40
> Bosnians and the theme is: “What are the opportunities to improve
> our job satisfaction and performance, and enhance the Mission’s Goal?”
>
> Whoa! Is this going to be fun! And it is all because, like most of
> you, experience in Open Space gives us the ability to be truly
> “present”.
>
> While I’m at it, you can view a bit of video of an Open Space I
> recently did for about 65 citizens of my hometown of Portland
> Connecticut. The film crew struggled a bit but if you’re patient it
> “picks up” at the 4 minute mark. http://portlandplan.org
> http://portlandplan.org/http:/portlandplan.org/http:/
>
> Thank you Michael Herman!!
>
> Open Space. What a gift!
>
> Love you Harrison.
>
> Elwin Guild
>
> Future Development International
>
> On Saturday, February 1, 2014 6:07 PM, David Osborne
> dosborne at change-fusion.com <mailto:dosborne at change-fusion.com> wrote:
>
> Trust = the safety condition for self-organization.
>
> D
>
> On Sat, Feb 1, 2014 at 11:31 AM, Harrison Owen hhowen at verizon.net
> <mailto:hhowen at verizon.net> wrote:
>
> Brendan said: “And in my view , all germinating from that initial
> transfer of trust between mentor and sponsor” Right on! I don’t
> think it makes a bit of difference how elegantly one “does” the Open
> Space. It is really all about TRUST. When I said that anybody with a
> good heart and good mind can “do it,” that is just a long winded way
> of saying what I’ve always found to be true. Expertise is
> interesting. Integrity and Trust are essential. A new comer to the
> OS world, opening space for the very first time, muffing some lines,
> and forgetting others – can do every bit as well as a 20 year
> veteran. The coin of the realm is Integrity, authenticity, trust.
> But none of that should be news, for that trio is the bedrock of all
> positive human encounter, I think. Which may just be another way of
> pointing out that OS is not some special process we do, it is just
> life lived well. Or something.
>
> ho
>
> Harrison Owen
>
> 7808 River Falls Dr.
>
> Potomac, MD 20854
>
> USA
>
> 189 Beaucaire Ave. (summer)
>
> Camden, Maine 04843
>
> Phone 301-365-2093 <tel:301-365-2093> x-msg://1280/
>
> (summer) 207-763-3261 <tel:207-763-3261> x-msg://1280/
>
> www.openspaceworld.com <http://www.openspaceworld.com>
> http://www.openspaceworld.com%20/
>
> www.ho-image.com <http://www.ho-image.com>
> http://www.ho-image.com%20/ (Personal Website)
>
> To subscribe, unsubscribe, change your options, view the archives of
> OSLIST Go
> to:http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org
>
> From: oslist-bounces at lists.openspacetech.org
> <mailto:oslist-bounces at lists.openspacetech.org>
> [mailto:oslist-bounces at lists.openspacetech.org
> <mailto:oslist-bounces at lists.openspacetech.org>] On Behalf Of
> Brendan McKeague
> Sent: Saturday, February 01, 2014 12:57 AM
> To: World wide Open Space Technology email list
> Subject: Re: [OSList] Sponsor PreWork Conversation (long)
>
> A very interesting question Chuni Li...
>
> The sponsor was being mentored by one of my colleagues in our local
> Open Space community of practice (Wave Riders) who suggested to him
> that OS was the right method/model for the task at hand. As his
> coach (the formal role as perceived by the organisation), my
> colleague encouraged the sponsor to get in touch with me to avoid
> any perceived conflict of interest. The sponsor researched OS for
> himself first and then engaged me to provide the specialist
> knowledge....Harrison often says that anyone with a good heart and
> head can open space - and I agree - while at the same time, I
> acknowledge that 'Open Space wisdom' is often helpful, if not
> necessary, in situations of increased complexity and potential conflict.
>
> After his initial attraction to OS in theory, and as part of his
> research, the sponsor then ran a mini Open Space within his own
> jurisdiction to see how it worked in reality - he wished to speak
> from his lived experience when engaging with his higher-uppers. He
> also watched a few of the growing library of YouTube clips that are
> so wonderful for educating potential sponsors.
>
> Now totally convinced, the transfer of trust was complete at various
> levels....trusting the process (OST works) AND trusting the
> facilitator (who was aligned with the essence of OST - i.e living in
> it) AND trusting that both facilitator and process were
> 'fit-for-purpose' in this context.
>
> And in my view , all germinating from that initial transfer of trust
> between mentor and sponsor
>
> Hope this story helps
>
> Cheers Brendan
>
> On 31/01/2014, at 1:10 PM, chunili2000 at yahoo.com
> <mailto:chunili2000 at yahoo.com> wrote:
>
> Thank you Brendan for taking the time to organize and share this
> information - so precious and such a generous gift!
>
> I am curious about the sponsor who "put his neck out" to make the
> event happen.
>
> Had he experienced OST before? Did you have to "convince" him? What
> made him willing to "jump through the hoops?" Was it the OST process
> or was it you that he trusted?
>
> Chuni Li
>
> New Jersey
>
> From: Brendan McKeague mckeaguebrendan at gmail.com
> <mailto:mckeaguebrendan at gmail.com>
> To: World wide Open Space Technology email list
> oslist at lists.openspacetech.org <mailto:oslist at lists.openspacetech.org>
> Sent: Thursday, January 30, 2014 9:34 PM
> Subject: Re: [OSList] Sponsor PreWork Conversation (long)
>
> You're very welcome Tricia - this List continues to live the
> invitation issued by Harrison all those years ago - to share what we
> learn...
>
> An addendum to the story is that the sponsor is now preparing to
> host mini Open Space meetings on the key themes that have emerged
> from the Book of Proceedings. This is very much within his own
> responsibility range so no convincing or permissions now required.
> And some of the 'higher-uppers' who attended the event were very
> impressed by what happened that they will carry this positive story
> back to the State Committee as evidence. 'Whatever happens is the
> only thing....'
>
> I continue to be guided and sustained by Margaret Wheatley's
> invitation to activists to 'let go of the need to make a difference'....
>
> and it seems to me, that when I don't NEED to make a difference, and
> engage from another place within me, that is when I do!
>
> Ah the paradox of it all....
>
> Cheers Brendan
>
> On 31/01/2014, at 4:31 AM, Tricia Chirumbole wrote:
>
> Thanks so much Brendan for taking the time to share this! I have
> saved your information for my own training and I am likely to
> plagiarize at some point :)
>
> Tricia Chirumbole
> US: +1-571-232-0942 <tel:%2B1-571-232-0942> x-msg://1280/
> Skype: tricia.chirumbole
>
> On Thu, Jan 30, 2014 at 3:21 PM, Diane Gibeault
> diane.gibeault at rogers.com <mailto:diane.gibeault at rogers.com> wrote:
>
> Well said Brendan! These are the kind of questions people new to OS
> who plan on offering, organizing or facilitating an event, want to
> be ready to answer. Thank you for that brief and effective way of
> sharing your informative answers.
>
> Diane
>
> From: Brendan McKeague mckeaguebrendan at gmail.com
> <mailto:mckeaguebrendan at gmail.com>
> To: OS Listserve oslist at lists.openspacetech.org
> <mailto:oslist at lists.openspacetech.org>
> Sent: Thursday, January 30, 2014 12:32:33 AM
> Subject: [OSList] Sponsor PreWork Conversation (long)
>
> Hi folks
>
> I've recently completed a one-day OST meeting with around 150
> participants. It went very well and the sponsor was delighted (and
> much relieved) as he had 'put his neck out' with his 'higher-uppers'
> all along the way in order to have the event in the first place. One
> of the hoops he had to jump through beforehand was to to present a
> business case and justification for using OST in this
> context....I've recorded some of the email conversation that we've
> had as we progressed the discernment towards decision - over about
> three months. I thought some co-learners might be interested in
> parts of the to-ing and fro-ing dialogue - and would love to hear
> your comments around the questions this first-time user of OST is
> asking....or rather, being compelled to ask.
>
> Cheers
>
> Brendan
>
> Q: Does OST work with bigger numbers - the work shop will be large
> with an estimated 150+ diverse state and local government, industry,
> NGO and possibly some citizens attending.
> R: Open Space Technology (OST) is applicable regardless of numbers
> and diversity - indeed, we often find that the more stakeholder
> complexity, the better it works. I have worked with up to 350
> participants and colleagues elsewhere with over 2000.
>
> The workshop is part of the finalisation of the Draft Strategic Plan
> and is being held to respond to the various propositions and issues
> raised in the public comment phase early this year. I have very
> briefly outlined the draft objectives and role of the selected
> facilitator below:
>
> Objective:
> The Strategic Plan is a new format for xxxxxx planning that
> challenges the current status quo of planning. Further consultation
> is required to provide a greater level of understanding of the
> ‘systems’ concept, and seek input on content and implementation
> issues. Main objectives include:
>
> · To build a collaborative environment ;
> R: OST certainly creates the opportunity for this - with the benefit
> of no predetermined agenda, all participants are invited to
> collaborate in co-creating the agenda around what's really important
> to them.
>
> · provide a greater understanding of the legislation impetus;
> R: OST allows participants to diverge and engage with others who
> have similar questions/issues in order to clarify understandings and
> pursue ideas that matter to them
>
> · genuine input and actions to assist in the finalisation of the
> Strategic Plan
>
> R: OST invites those who wish to contribute according to interest
> (passion) and responsibility - and then to offer to be part of
> ongoing actions beyond the event itself
>
> Main role for Facilitator:
>
> · Organisation of 150 stakeholders – some groups will be considered
> high risk.
>
> R: In OST, the participants self-organise and self-manage around
> what they care about - its a marvellous, fluid way to enable
> genuine/transparent
>
> collaboration, participation, inclusivity and emergence - thereby
> diminishing the likelihood of distraction by the disgruntled or a
> hi-jacking by the heavies
>
> · Creating a strategic, dynamic and collaborative process in and out
> of the workshop
>
> R: OST is a world-leading technology for this type of process
>
> .. memorable, positive, inspiring – has to have the same takeaway as
> previous (Deliberative Democracy) forum i.e. participation was
> worthy of time, feel inspired, have made a difference -
> R: no process (or facilitator) in the world can guarantee these
> outcomes - unfortunately for me! OST can create the space where they
> are most likely to show up, provided that the sponsors have done
> their preparation properly - i.e. asked the right question, issued
> the right invitation, created the right space....then, the folks who
> care to show up in response do the rest by themselves. The power of
> a great OST mtg comes from the release of passionate energy when
> people are given the freedom to do what they really care about
>
> · Participants must go home with a greater more positive
> understanding (including impetus for use) of the SPS and systems
> thinking
>
> R: its very difficult to enforce the 'must go home with' aspiration
> when working with a group of mature (and diverse) adults. I can
> however say, from my experience of facilitating over 250 OST mtgs
> around the country in the last 15 years, that OST does provide
> everyone with the opportunity to participate at the level they
> chose, to ask the questions they bring with them, to engage with
> others who care about similar issues, to record their conversations,
> to contribute to action outcomes and to learn more about the topic
> about which they're meeting. And in all of that, they usually have a
> lot of fun too!
>
> · Defining clear objectives and parameter of discussion
>
> R: Once again, this is the work of the sponsors beforehand - we call
> these 'the givens' that form part of the invitation in OST - the
> container in which 'the space is open' - then let the people get to
> work around what they came to do
>
> · Day round up
>
> R: OST usually finishes with a Closing Circle for comments from
> participants and sponsors
>
> Dear Brendan,
>
> In an attempt to manage stakeholders expectations and ensure
> effective facilitation of diverse ~150 stakeholders within the broad
> scope (theme: Making the Planning Strategy a Success) , could you
> please kindly advise based on the desired outcomes (below) as to
> whether any other facilitation method would achieve the same
> outcomes as Open Space Technology (OST).
>
> · Time and labour efficient
>
> R: I know of no other process that will get 150 people working on
> what they want to work on together as quickly as OST; with the
> opening explanation and agenda creation taking about 45-50mins, the
> whole 150 participants can get down to work quickly on issues that
> are important to them.
>
> · Memorable and inspiring
>
> R: This is a product of participation on the day. The participants
> will create their own agenda around what's important to them and so
> they are invited to take responsibility for what they offer and
> engage with i.e. if it is not memorable and inspiring, then it may
> be that they have not responded fully to the invitation and they are
> in the wrong place - they can use the Law of Mobility to move
> elsewhere - or even leave if what's on offer is not why they came.
> Hence the importance of creating a clear, transparent and
> irresistible invitation for those who wish to make this Strategy a
> success. It is extremely important for the Sponsors to be familiar
> with, and endorse, the guarantees of an OST meeting - see attached
> explanation.
>
> · collaborative
> R: There are many levels of collaboration. Mature collaboration is
> about engaging with others - who may have very similar or very
> different views- and taking time to listen well, to speak truthfully
> about issues that are important and to be open to what emerges.
> Lesser forms/models of collaboration adopt coercion, compliance and
> competition as a container for obtaining predetermined desired
> outcomes. OST provides a container for self-organising around what
> is identified as important by those who wish to (or even, 'have to')
> do something about implementing this strategy. The OST process
> models the intention of seeking more mature collaboration around
> complex issues involving multiple stakeholders.
>
> · Enables strategic thinking
> R: The Planning Strategy has been developed - i.e. the diagnostics
> have been completed - based on various previous consultations. Now
> is the time for moving into implementation and operationalising the
> outcomes. This requires a dialogical process - where those
> responsible for implementation have opportunities to interpret,
> clarify, be creative, innovative and consider how they are going to
> do this within their own circles of influence. As I understand it,
> it's exploratory and open - there is not one uniform way of making
> this work successfully - it there is, then OST is not needed -
> people are told what to do and resourced to do it. OST provides
> space for creativity, diverse views and novel ideas to be named and
> explored. This cannot be legislated in advance - it needs to emerge
> from the confluence of energy, knowledge, skills, experiences and
> potentially contentious views of those who show up. OST is the most
> transparent process for this, with inbuilt principles of
> self-determination that enable high levels of passionate energy,
> high levels of learning and high levels of 'fun' to show up on the day.
>
> · Rapid consensus
>
> R: This is another question entirely. In a one-day meeting of 150
> diverse stakeholders, what are you seeking 'rapid consensus' on?
>
> I would need to hear more from you about your purpose and intentions
> here. In my experience, when consensus is an expectation in such a
> short time-frame with so many people, there are too often 'winners
> and losers' and people can easily get bogged down in detail around
> language interpretation, aggressive defensiveness and even
> destructive competition to try to force a neat outcome. There are
> other, often more appropriate, ways of creating and sustaining
> alignment with the Strategy into the future (e.g. by creating and
> supporting 'communities of practice' around key themes emerging from
> the OST meeting)
>
> R: Thanks for asking these key clarifying questions. I realise how
> important this conference is in terms of creating a platform for
> implementation of the Planning Strategy. I agree that the process on
> the day needs to be the best match for your purpose.
>
> I have inserted a few comments and attached a brief 2 page
> explanation of OST and its 'guarantees'.
>
> In a nutshell, OST is not driven by 'predetermined outcomes' (my
> words) - it is about creating space for engagement and emergence
> with those who will be doing the work of implementation. It is a
> self-organising dialogical process that, in my opinion, is most
> suitable for this stage of your Planning Strategy.
>
> ------------------------------------------------------------------------
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