[OSList] [SPAM] - Re: Trust

David Osborne dosborne at change-fusion.com
Sun Feb 2 09:03:29 PST 2014


Perfect....thanks Harrison.

David


On Sun, Feb 2, 2014 at 12:00 PM, Harrison Owen <hhowen at verizon.net> wrote:

> David - "Could you say more about "the mere search for control being the
> total antithesis of trust." Sure. Nothing complicated or esoteric. If you
> walk into a group of people with the notion that you need to, or have to,
> control what is going on - that would be a pretty clear indication to me
> that you didn't trust the people to do what was needed if left to their own
> devices.
>
>
>
> ho
>
>
>
> Harrison Owen
>
> 7808 River Falls Dr.
>
> Potomac, MD 20854
>
> USA
>
>
>
> 189 Beaucaire Ave. (summer)
>
> Camden, Maine 04843
>
>
>
> Phone 301-365-2093
>
> (summer)  207-763-3261
>
>
>
> www.openspaceworld.com <http://www.openspaceworld.com%20>
>
> www.ho-image.com <http://www.ho-image.com%20> (Personal Website)
>
> To subscribe, unsubscribe, change your options, view the archives of
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>
>
> *From:* oslist-bounces at lists.openspacetech.org [mailto:
> oslist-bounces at lists.openspacetech.org] *On Behalf Of *David Osborne
> *Sent:* Sunday, February 02, 2014 10:20 AM
> *To:* World wide Open Space Technology email list
> *Subject:* Re: [OSList] [SPAM] - Re: Trust
>
>
>
> Harrison,
>
>
>
> I'd like to deepen my understanding of something you shared in this
> post......Could you say more about "the mere search for control being the
> total antithesis of trust."
>
>
>
> David
>
>
>
>
>
>
>
> On Sun, Feb 2, 2014 at 10:03 AM, Harrison Owen <hhowen at verizon.net>
> wrote:
>
> Annamarie - Meditation. It has been my experience that meditation prior to
> opening space, particularly in a "difficult" situation, is the only
> absolutely essential prework for the facilitator. All the rest can be
> helpful, but coming to the circle scattered, confused and anxious is a good
> way to fry your soul and create an environment that matches your state. The
> core issue is that losing your center is very nervous making - and in such
> a state it is all too easy to fall back into that old bug-a-boo, The Need
> for Control. Of course you will never achieve Control, but the mere search
> for it is the total antithesis of trust.   And you can see where that gets
> you...
>
>
>
> It is certainly true that OS seems to work even when the facilitator is a
> nervous wreck, which I think says more about the power of self organization
> than anything else, but how much better things seem to go when you enter
> that circle calm, cool, and comfortable - just radiating trust in the
> people and their capacity.
>
>
>
> The key for me is presence and focus. Being totally present and at one
> with the situation. There is no magic here but a period of meditation has
> been my way. Others will find a different way, a good walk for example.
>
>
>
> Harrison
>
>
>
> Harrison Owen
>
> 7808 River Falls Dr.
>
> Potomac, MD 20854
>
> USA
>
>
>
> 189 Beaucaire Ave. (summer)
>
> Camden, Maine 04843
>
>
>
> Phone 301-365-2093
>
> (summer)  207-763-3261
>
>
>
> www.openspaceworld.com <http://www.openspaceworld.com%20>
>
> www.ho-image.com <http://www.ho-image.com%20> (Personal Website)
>
> To subscribe, unsubscribe, change your options, view the archives of
> OSLIST Go to:
> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org
>
>
>
> *From:* oslist-bounces at lists.openspacetech.org [mailto:
> oslist-bounces at lists.openspacetech.org] *On Behalf Of *Annamarie Pluhar
> *Sent:* Sunday, February 02, 2014 9:33 AM
> *To:* World wide Open Space Technology email list
> *Subject:* Re: [OSList] [SPAM] - Re: Trust
>
>
>
> As another who only occasionally pipes up.
>
> Carmella - I have noticed (but where?) how HO talks about meditating
> before an OS. Like for two hours? Do I remember that right? In any case I
> do think that the trust, integrity, authenticity must come from being
> really centered and connected to..... okay I'll use the word "universe."
>
> My two cents.
>
> Annamarie Pluhar
>
> Pluhar Consulting
> http://www.pluharconsulting.com
> 802.451.1941
> 802.579.5975 (cell)
>
> On 2 Feb 2014, at 9:06, Carmella Mazzotta wrote:
>
> Wow, I rarely say anything on the listserve but I must react to this. The
> trust factor is really a big one for me in my work in Washington DC these
> days. From every angle, top down and bottom up and sideways, there is
> little trust. The pertebation of more diverse voices makes sense and a
> wider invitation and I'm getting resistance there for many reasons...all
> controlling and forceful and fearful driven. Anyhow, keep these stories
> going. Brenden, when you walked that circle and others, can you describe
> your magic that day or is it not possible? I imagine the prework and the
> centering before and all that but what reflections have you on that, if any?
>
> Carmella Mazzotta
>
> From: oslist-bounces at lists.openspacetech.org [mailto:
> oslist-bounces at lists.openspacetech.org] On Behalf Of Brendan McKeague
> Sent: Sunday, February 02, 2014 2:15 AM
> To: World wide Open Space Technology email list
> Subject: Re: [OSList] Trust
>
> A lovely little side-step from the initiating story...
>
> The truth about trust was brought home to me a few years ago when I
> facilitated an Open Space in Broome in the north west of Western Australia.
> The context was about 100 or so folks gathering to consider how to provide
> better mental health services for all the people of the region. There was
> about 50:50 presence of indigenous and non-indigenous people, service users
> and service providers. I was fortunate enough to have an Aboriginal
> co-facilitator accompany me - now that's another story!
>
> The day went well with a very enthusiastic closing circle indicating that
> participants and sponsors were pleased with the opportunity to engage as
> equals, the depth of conversation and the attractive action outcomes.
>
> Now for 'the gift'
>
> At dinner afterwards, I was passing by an old Aboriginal woman who waved
> me over and softly said something like:
>
>      "Young fella, when you walked around the circle this morning, I didn't understand much of what you were saying but I felt your energy and I trusted it.
>
>
>
>      I knew this was going to be a good day...and it was"
>
> I have carried those words of affirmation as a blessing ever since.
>
> Cheers
>
> Brendan
>
> On 02/02/2014, at 3:54 AM, Elwin and Joan wrote:
>
> Well, I can't help myself here. I normally write to Harrison on the "side"
> but now I'm in Open Space.
>
> Trust!
>
> My Brother, you continue to speak the profound, in the most humble manner.
> Your "trust" response provokes me to write to the List, because it speaks
> to me so very deeply.
>
> I now sit poised to Open Space three days from now for the USAID Mission
> in Sarajevo, Bosnia (thank you, ho) and your reference to integrity,
> authenticity and trust nearly brought me to tears!
>
> Upon entering this US Government bastion of organizational cadence,
> clearly in "harms-way", I realized that my demeanor, shaped by 20 years of
> OST, had an immediate effect. Senior management, although anxious, leads me
> to believe they think I'm authentic.
>
> So, on Wednesday, I Open Space for 2 1/2 days for 10 Americans and 40
> Bosnians and the theme is: "What are the opportunities to improve our job
> satisfaction and performance, and enhance the Mission's Goal?"
>
> Whoa! Is this going to be fun! And it is all because, like most of you,
> experience in Open Space gives us the ability to be truly "present".
>
> While I'm at it, you can view a bit of video of an Open Space I recently
> did for about 65 citizens of my hometown of Portland Connecticut. The film
> crew struggled a bit but if you're patient it "picks up" at the 4 minute
> mark. http://portlandplan.org
> http://portlandplan.org/http:/portlandplan.org/http:/
>
> Thank you Michael Herman!!
>
> Open Space. What a gift!
>
> Love you Harrison.
>
> Elwin Guild
>
> Future Development International
>
> On Saturday, February 1, 2014 6:07 PM, David Osborne
> dosborne at change-fusion.com wrote:
>
> Trust = the safety condition for self-organization.
>
> D
>
> On Sat, Feb 1, 2014 at 11:31 AM, Harrison Owen hhowen at verizon.net wrote:
>
> Brendan said: "And in my view , all germinating from that initial transfer
> of trust between mentor and sponsor" Right on! I don't think it makes a bit
> of difference how elegantly one "does" the Open Space. It is really all
> about TRUST. When I said that anybody with a good heart and good mind can
> "do it," that is just a long winded way of saying what I've always found to
> be true. Expertise is interesting. Integrity and Trust are essential. A new
> comer to the OS world, opening space for the very first time, muffing some
> lines, and forgetting others - can do every bit as well as a 20 year
> veteran. The coin of the realm is Integrity, authenticity, trust. But none
> of that should be news, for that trio is the bedrock of all positive human
> encounter, I think. Which may just be another way of pointing out that OS
> is not some special process we do, it is just life lived well. Or something.
>
> ho
>
> Harrison Owen
>
> 7808 River Falls Dr.
>
> Potomac, MD 20854
>
> USA
>
> 189 Beaucaire Ave. (summer)
>
> Camden, Maine 04843
>
> Phone 301-365-2093 x-msg://1280/
>
> (summer) 207-763-3261 x-msg://1280/
>
> www.openspaceworld.com http://www.openspaceworld.com%20/
>
> www.ho-image.com http://www.ho-image.com%20/ (Personal Website)
>
> To subscribe, unsubscribe, change your options, view the archives of
> OSLIST Go to:
> http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org
>
> From: oslist-bounces at lists.openspacetech.org [mailto:
> oslist-bounces at lists.openspacetech.org] On Behalf Of Brendan McKeague
> Sent: Saturday, February 01, 2014 12:57 AM
> To: World wide Open Space Technology email list
> Subject: Re: [OSList] Sponsor PreWork Conversation (long)
>
> A very interesting question Chuni Li...
>
> The sponsor was being mentored by one of my colleagues in our local Open
> Space community of practice (Wave Riders) who suggested to him that OS was
> the right method/model for the task at hand. As his coach (the formal role
> as perceived by the organisation), my colleague encouraged the sponsor to
> get in touch with me to avoid any perceived conflict of interest. The
> sponsor researched OS for himself first and then engaged me to provide the
> specialist knowledge....Harrison often says that anyone with a good heart
> and head can open space - and I agree - while at the same time, I
> acknowledge that 'Open Space wisdom' is often helpful, if not necessary, in
> situations of increased complexity and potential conflict.
>
> After his initial attraction to OS in theory, and as part of his research,
> the sponsor then ran a mini Open Space within his own jurisdiction to see
> how it worked in reality - he wished to speak from his lived experience
> when engaging with his higher-uppers. He also watched a few of the growing
> library of YouTube clips that are so wonderful for educating potential
> sponsors.
>
> Now totally convinced, the transfer of trust was complete at various
> levels....trusting the process (OST works) AND trusting the facilitator
> (who was aligned with the essence of OST - i.e living in it) AND trusting
> that both facilitator and process were 'fit-for-purpose' in this context.
>
> And in my view , all germinating from that initial transfer of trust
> between mentor and sponsor
>
> Hope this story helps
>
> Cheers Brendan
>
> On 31/01/2014, at 1:10 PM, chunili2000 at yahoo.com wrote:
>
> Thank you Brendan for taking the time to organize and share this
> information - so precious and such a generous gift!
>
> I am curious about the sponsor who "put his neck out" to make the event
> happen.
>
> Had he experienced OST before? Did you have to "convince" him? What made
> him willing to "jump through the hoops?" Was it the OST process or was it
> you that he trusted?
>
> Chuni Li
>
> New Jersey
>
> From: Brendan McKeague mckeaguebrendan at gmail.com
> To: World wide Open Space Technology email list
> oslist at lists.openspacetech.org
> Sent: Thursday, January 30, 2014 9:34 PM
> Subject: Re: [OSList] Sponsor PreWork Conversation (long)
>
> You're very welcome Tricia - this List continues to live the invitation
> issued by Harrison all those years ago - to share what we learn...
>
> An addendum to the story is that the sponsor is now preparing to host mini
> Open Space meetings on the key themes that have emerged from the Book of
> Proceedings. This is very much within his own responsibility range so no
> convincing or permissions now required. And some of the 'higher-uppers' who
> attended the event were very impressed by what happened that they will
> carry this positive story back to the State Committee as evidence.
> 'Whatever happens is the only thing....'
>
> I continue to be guided and sustained by Margaret Wheatley's invitation to
> activists to 'let go of the need to make a difference'....
>
> and it seems to me, that when I don't NEED to make a difference, and
> engage from another place within me, that is when I do!
>
> Ah the paradox of it all....
>
> Cheers Brendan
>
> On 31/01/2014, at 4:31 AM, Tricia Chirumbole wrote:
>
> Thanks so much Brendan for taking the time to share this! I have saved
> your information for my own training and I am likely to plagiarize at some
> point :)
>
> Tricia Chirumbole
> US: +1-571-232-0942 x-msg://1280/
> Skype: tricia.chirumbole
>
> On Thu, Jan 30, 2014 at 3:21 PM, Diane Gibeault diane.gibeault at rogers.comwrote:
>
> Well said Brendan! These are the kind of questions people new to OS who
> plan on offering, organizing or facilitating an event, want to be ready to
> answer. Thank you for that brief and effective way of sharing your
> informative answers.
>
> Diane
>
> From: Brendan McKeague mckeaguebrendan at gmail.com
> To: OS Listserve oslist at lists.openspacetech.org
> Sent: Thursday, January 30, 2014 12:32:33 AM
> Subject: [OSList] Sponsor PreWork Conversation (long)
>
> Hi folks
>
> I've recently completed a one-day OST meeting with around 150
> participants. It went very well and the sponsor was delighted (and much
> relieved) as he had 'put his neck out' with his 'higher-uppers' all along
> the way in order to have the event in the first place. One of the hoops he
> had to jump through beforehand was to to present a business case and
> justification for using OST in this context....I've recorded some of the
> email conversation that we've had as we progressed the discernment towards
> decision - over about three months. I thought some co-learners might be
> interested in parts of the to-ing and fro-ing dialogue - and would love to
> hear your comments around the questions this first-time user of OST is
> asking....or rather, being compelled to ask.
>
> Cheers
>
> Brendan
>
> Q: Does OST work with bigger numbers - the work shop will be large with an
> estimated 150+ diverse state and local government, industry, NGO and
> possibly some citizens attending.
> R: Open Space Technology (OST) is applicable regardless of numbers and
> diversity - indeed, we often find that the more stakeholder complexity, the
> better it works. I have worked with up to 350 participants and colleagues
> elsewhere with over 2000.
>
> The workshop is part of the finalisation of the Draft Strategic Plan and
> is being held to respond to the various propositions and issues raised in
> the public comment phase early this year. I have very briefly outlined the
> draft objectives and role of the selected facilitator below:
>
> Objective:
> The Strategic Plan is a new format for xxxxxx planning that challenges the
> current status quo of planning. Further consultation is required to provide
> a greater level of understanding of the 'systems' concept, and seek input
> on content and implementation issues. Main objectives include:
>
> · To build a collaborative environment ;
> R: OST certainly creates the opportunity for this - with the benefit of no
> predetermined agenda, all participants are invited to collaborate in
> co-creating the agenda around what's really important to them.
>
> · provide a greater understanding of the legislation impetus;
> R: OST allows participants to diverge and engage with others who have
> similar questions/issues in order to clarify understandings and pursue
> ideas that matter to them
>
> · genuine input and actions to assist in the finalisation of the Strategic
> Plan
>
> R: OST invites those who wish to contribute according to interest
> (passion) and responsibility - and then to offer to be part of ongoing
> actions beyond the event itself
>
> Main role for Facilitator:
>
> · Organisation of 150 stakeholders - some groups will be considered high
> risk.
>
> R: In OST, the participants self-organise and self-manage around what they
> care about - its a marvellous, fluid way to enable genuine/transparent
>
> collaboration, participation, inclusivity and emergence - thereby
> diminishing the likelihood of distraction by the disgruntled or a
> hi-jacking by the heavies
>
> · Creating a strategic, dynamic and collaborative process in and out of
> the workshop
>
> R: OST is a world-leading technology for this type of process
>
> .. memorable, positive, inspiring - has to have the same takeaway as
> previous (Deliberative Democracy) forum i.e. participation was worthy of
> time, feel inspired, have made a difference -
> R: no process (or facilitator) in the world can guarantee these outcomes -
> unfortunately for me! OST can create the space where they are most likely
> to show up, provided that the sponsors have done their preparation properly
> - i.e. asked the right question, issued the right invitation, created the
> right space....then, the folks who care to show up in response do the rest
> by themselves. The power of a great OST mtg comes from the release of
> passionate energy when people are given the freedom to do what they really
> care about
>
> · Participants must go home with a greater more positive understanding
> (including impetus for use) of the SPS and systems thinking
>
> R: its very difficult to enforce the 'must go home with' aspiration when
> working with a group of mature (and diverse) adults. I can however say,
> from my experience of facilitating over 250 OST mtgs around the country in
> the last 15 years, that OST does provide everyone with the opportunity to
> participate at the level they chose, to ask the questions they bring with
> them, to engage with others who care about similar issues, to record their
> conversations, to contribute to action outcomes and to learn more about the
> topic about which they're meeting. And in all of that, they usually have a
> lot of fun too!
>
> · Defining clear objectives and parameter of discussion
>
> R: Once again, this is the work of the sponsors beforehand - we call these
> 'the givens' that form part of the invitation in OST - the container in
> which 'the space is open' - then let the people get to work around what
> they came to do
>
> · Day round up
>
> R: OST usually finishes with a Closing Circle for comments from
> participants and sponsors
>
> Dear Brendan,
>
> In an attempt to manage stakeholders expectations and ensure effective
> facilitation of diverse ~150 stakeholders within the broad scope (theme:
> Making the Planning Strategy a Success) , could you please kindly advise
> based on the desired outcomes (below) as to whether any other facilitation
> method would achieve the same outcomes as Open Space Technology (OST).
>
> · Time and labour efficient
>
> R: I know of no other process that will get 150 people working on what
> they want to work on together as quickly as OST; with the opening
> explanation and agenda creation taking about 45-50mins, the whole 150
> participants can get down to work quickly on issues that are important to
> them.
>
> · Memorable and inspiring
>
> R: This is a product of participation on the day. The participants will
> create their own agenda around what's important to them and so they are
> invited to take responsibility for what they offer and engage with i.e. if
> it is not memorable and inspiring, then it may be that they have not
> responded fully to the invitation and they are in the wrong place - they
> can use the Law of Mobility to move elsewhere - or even leave if what's on
> offer is not why they came. Hence the importance of creating a clear,
> transparent and irresistible invitation for those who wish to make this
> Strategy a success. It is extremely important for the Sponsors to be
> familiar with, and endorse, the guarantees of an OST meeting - see attached
> explanation.
>
> · collaborative
> R: There are many levels of collaboration. Mature collaboration is about
> engaging with others - who may have very similar or very different views-
> and taking time to listen well, to speak truthfully about issues that are
> important and to be open to what emerges. Lesser forms/models of
> collaboration adopt coercion, compliance and competition as a container for
> obtaining predetermined desired outcomes. OST provides a container for
> self-organising around what is identified as important by those who wish to
> (or even, 'have to') do something about implementing this strategy. The OST
> process models the intention of seeking more mature collaboration around
> complex issues involving multiple stakeholders.
>
> · Enables strategic thinking
> R: The Planning Strategy has been developed - i.e. the diagnostics have
> been completed - based on various previous consultations. Now is the time
> for moving into implementation and operationalising the outcomes. This
> requires a dialogical process - where those responsible for implementation
> have opportunities to interpret, clarify, be creative, innovative and
> consider how they are going to do this within their own circles of
> influence. As I understand it, it's exploratory and open - there is not one
> uniform way of making this work successfully - it there is, then OST is not
> needed - people are told what to do and resourced to do it. OST provides
> space for creativity, diverse views and novel ideas to be named and
> explored. This cannot be legislated in advance - it needs to emerge from
> the confluence of energy, knowledge, skills, experiences and potentially
> contentious views of those who show up. OST is the most transparent process
> for this, with inbuilt principles of self-determination that enable high
> levels of passionate energy, high levels of learning and high levels of
> 'fun' to show up on the day.
>
> · Rapid consensus
>
> R: This is another question entirely. In a one-day meeting of 150 diverse
> stakeholders, what are you seeking 'rapid consensus' on?
>
> I would need to hear more from you about your purpose and intentions here.
> In my experience, when consensus is an expectation in such a short
> time-frame with so many people, there are too often 'winners and losers'
> and people can easily get bogged down in detail around language
> interpretation, aggressive defensiveness and even destructive competition
> to try to force a neat outcome. There are other, often more appropriate,
> ways of creating and sustaining alignment with the Strategy into the future
> (e.g. by creating and supporting 'communities of practice' around key
> themes emerging from the OST meeting)
>
> R: Thanks for asking these key clarifying questions. I realise how
> important this conference is in terms of creating a platform for
> implementation of the Planning Strategy. I agree that the process on the
> day needs to be the best match for your purpose.
>
> I have inserted a few comments and attached a brief 2 page explanation of
> OST and its 'guarantees'.
>
> In a nutshell, OST is not driven by 'predetermined outcomes' (my words) -
> it is about creating space for engagement and emergence with those who will
> be doing the work of implementation. It is a self-organising dialogical
> process that, in my opinion, is most suitable for this stage of your
> Planning Strategy.
> ------------------------------
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> David Osborne
>
> Image removed by sender.
>
> www.change-fusion.com | dosborne at change-fusion.com | 703.939.1777
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> David Osborne
>
> www.change-fusion.com | dosborne at change-fusion.com | 703.939.1777
>
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--

David Osborne



www.change-fusion.com | dosborne at change-fusion.com | 703.939.1777
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