Whoever comes and leaves are the wrong people?

Lucas Cioffi lucas at athenabridge.org
Sun Mar 27 18:37:04 PDT 2011


Hi All,

We've all heard that "whoever comes are the right people;" does that also
imply that "whoever comes and leaves are the wrong people" too?  I'm
wondering if any of you have experience with people leaving in anger?

Here's my recent experience...
My co-facilitator received this comment in response to a post-event survey:

> "I for one was not impressed, I traveled 275 miles to attend, cost the
> government quiet a bit of money and left after the first breakout group.
> There was not even enough of an introduction to let people know what exactly
> what was going on.  Had I known that this was going to break out groups
> talking about whatever with no actual solutions to what the problem was or
> no direction on how to overcome the problem I would not have attended.  With
> the budget being what it is I feel this was a total waste of money."


Some more context:

   - This was a workshop about internal transparency, held at a typical
   federal government agency in DC.
   - This person is well-known as an opponent to change at the agency.
   - The workshop was not an open space event nor advertised as an open
   space event, but it did include break-out groups and participants did
   populate an agenda wall for two breakout sessions.  Because of the
   similarities in design, I think this episode may be of interest to the
   group.
   - These breakout groups were announced on the RSVP site, so this person
   had an opportunity to know what was going to happen at the event.  Of course
   people are busy so often they don't know what they're signing up for, and
   I'm not going to blame this person for that.

Anyway, has someone ever left your event completely frustrated?  Did you do
anything about it?  I look forward to your thoughts.

Lucas

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