[OSList] Line of sight

Nancy White nancy.white at gmail.com
Wed Apr 13 13:43:07 PDT 2011


Koos, you just helped me "see" something. The importance of the personal,
the informal in successful online interaction reminds me of the deep value
of butterflies and bumblebees. Cool patterns.

N

On Sun, Apr 10, 2011 at 11:18 AM, Koos de Heer <koos at auryn.nl> wrote:

> Hi Nancy,
>
> Cool stuff! I especially like this part, because it ties in to a
> presentation that I am preparing at the moment:
>
> At 17:15 10-4-2011, Nancy White wrote:
>
>> The term "line of sight" is something I learned from Lisa Kimball
>> (Metanetwork, GroupJazz, Plexus). In her early work with online groups the
>> thing she noticed that often was missing was the ability to see each other
>> "out of the corner of our eyes" to get a sense of how what we as individuals
>> were doing/experiencing related to what others in the group were
>> experiencing.
>>
>
> My presentation is about the use of on-line tools in projects and other
> change initiatives in organizations. I noticed that some organizations have
> policies that limit the use of on-line communication tools (chat, yammer
> etc.) to strictly business topics. In those policies, anything private is
> more or less censored out or strongly discouraged. I also noticed that in
> these cases, the use of the on-line tools is less successful (it is used
> less and it is viewed as not as much fun) and it tends to be viewed as
> contributing less to the success of the project. I think that this also has
> to do with line-of-sight. It looks as if people need the chit-chat or the
> casual side-step to find out where the other person is on an emotional
> level. That is the thing that builds trust and understanding. And that is
> why Open Space works so well while we do not restrict the topics or
> conversations at all. Maybe I am moving too fast and connecting things too
> easily, but I do think there is something of value here.
>
> Thanks for bringing this up!
>
> Warm greetings from a sunny Utrecht, where it looks as if we are going to
> have a beautiful sunset shortly.
>
> Koos
>
>
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