Facilitation disasters - your stories please

[Raffi Aftandelian]

robyn, 

thanks much for the story. 

harrison, i'm curious and just to clarify: is that something you make
directly explicit to the client- like in the form of a verbal agreement or
written contract: that you reserve the right to exercise the law of the two
feet if the sponsor prevents you from letting the whole group be your client
once the OST meeting is underway?

warmly,
raffi

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