A little help -- Please

[Funda Oral]

"My Dilemma: How to create a communication environment that's open,
listens, hears, understands, and is responsive?"

My experience is; such a communication environment can only be created
by the one who describes it...he/she can start being very open, listening
carefuly,
hearing, understanding and responsive...be the model.

----- Original Message -----
From: "Masud Sheikh" <masheikh at COGECO.CA>
To: <OSLIST at LISTSERV.BOISESTATE.EDU>
Sent: Sunday, April 24, 2005 8:03 PM
Subject: Re: A little help -- Please


> Harrison Owen <hhowen at comcast.net> wrote:
>
> >My Inbox is a rich source of adventure. This little note from a CEO for
> >example: "XXX Inc. has a highly skilled team of ~100 people doing great
> >work
> [SNIP]
> > Basically I'm looking for techniques, methods, tools, and or simple ways
> > to create an open environment of trust within a growing organization.
> > My Dilemma: How to create a communication environment that's open,
> > listens, hears, understands, and is responsive?
>
> I can really only speak from my experience of 27 years employment with
> IBM. As a "consultant" (to organizations) I had limited experience, and
> none since moving to Canada. I tend to think that consultation is most
> useful where involvement continues over longish periods, where one can see
> the fruits of involvement (I use the word "fruit" rather than "result"
> intentionally. Result implies a somewhat direct cause-effect relationship.
> Fruits need many inputs to grow, one of which might be well be an
> appropriate "consultation").
>
> I feel that what I quoted from the email above contains a key to the
> solution. I would spend the time at lunch to decide what is the level of
> trust and depth of communication that is possible between the CEO & me. I
> would also request that the CEO allow me into a meeting (one where he
> feels comfortable) to see the interaction between the CEO and other team
> members. One key aspect of any potential consultation would be to get the
> CEO to learn and model the behaviour he wishes to see in other team
> members.
>
> It is good of you to offer to keep us informed, Harrison. I look forward
> to hearing more on this "case".
>
> Take care, all of you
> Masud
>
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