OST with tax authority and in campus (long)

[Joelle Lyons Everett]

Jaime--

Please continue to keep us informed, no apology needed for long messages!

I will be very interested to hear of what emerges with these two client
systems, as my mental image of government bureaucracies and universities is
that they have a lot of longstanding traditions and practices.  Should be
interesting to hear what they would like to change.

Joelle Everett

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