Help! Client's Three Week Worries

Eddie Palmer eddie at palmer4421.freeserve.co.uk
Thu Feb 6 01:28:44 PST 2003


Hi Doug

Well, I can only support other colleagues, Michael, Laurel etc.
Yes, it will work, and we've found that a magical formula apears to take
over, the groups will sort themselves out o.k. - by the way, health care
appears to be the place where most anxieties happen, and we've two events in
the planning at the moment, health and not-for-profit combined, where the
health staff are a complete pain in the butt at present! All the best to
you,

Eddie Palmer
Open Futures
Edinburgh

-----Original Message-----
From: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]On Behalf Of Douglas
D. Germann, Sr.
Sent: 05 February 2003 21:10
To: OSLIST at LISTSERV.BOISESTATE.EDU
Subject: Help! Client's Three Week Worries


Hi--

Help, please!

My client is getting jittery over how their OST will work. This is the one
about "Influencing Senior Healthcare and Well-Being," which starts 2 weeks
from today. 3 Wednesdays, 3:00 pm to 6:00 pm each day.

Their main worry seems to be, What if 50 people show up and post 30 topics?
We only have space for 9-10 breakout sessions, and they fear people will be
disappointed if their session got "bumped" to the next week's time slot.

Their solution? Have the opening be "You 8 people go to this space, you 8
go to that space. Everybody gets 5 minutes to say what their issue is,
around the circle. Then the group leader reports back to the main group."
Sounds like a sure way to get *everybody* frustrated, to me.

So what would you tell them? What documents would you download and e-mail
to them to show that they really don't have anything to fear, that the good
people they have invited will handle it very well?

Please help me reason with these people, so we have a good event.

                              :-Doug. Germann

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