OS and Health Service - HELP
Joelle Lyons Everett
JLEShelton at aol.com
Sun Apr 6 11:22:23 PDT 2003
In a message dated 4/6/03 6:56:22 AM, mckeague at iprimus.com.au writes:
<< Two of the participants work in a large (private)
Hospital and Healthcare system and were saying how difficult it is to
engage people in any process that is 'open' without predetermined agendas,
outcomes... >>
I've worked a bit in the health care system in the US and Canada, with
results ranging from modest to diasastrous. This was some years ago, before
I was working with OS.
What I observe is that people in health care systems are stressed by a lot of
changes in their system over the last 20 years, by the fact that hospitals
are often understaffed, and by the nature of their work, which can be
physically and emotionally challenging. They work within the scientific
paradigm, and many have no desire to explore other possibile approaches,
which they feel are inferior.
With any client, I try to learn a little about the language they use, the
proper names for things and terms to avoid. I probe a bit to discover
whether they have had bad experiences in the past with consultants brought in
for workshops or meetings. I search for metaphors from their realm to convey
the concepts I want to introduce. I always give some rationale when asking
them to work in a way that may feel unfamiliar or weird.
Health care in the western world is a constant battle to put the unruly
forces of nature under control, and they do not easily step away from this
modus operandi to processes which appear to be out of control.
I did discover that hospitals are systems which use and respect a wide
variety of specialists, and are used to other people having expertise in
their specialty. So I do not pretend to give advice about their areas of
expertise, but I assume that they have hired me because I know something
about meeting design and organizational dynamics.
Laurel Doersam has done some good Open Space work with hospitals and health
care systems, I believe Michelle Cooper has as well, and Lisa Heft works
quite a bit with health care providers. I think that the on-list discussion
you are thinking about was in response to a question from Doug Germann
76066.515 at compuserve.com if that helps you locate the earlier conversation.
Greetings from rainy Washington State. Had lunch with Brian B.
yesterday--the world is smaller than it used to be!
Joelle
*
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>From Sun Apr 6 20:59:12 2003
Message-Id: <SUN.6.APR.2003.205912.0200.>
Date: Sun, 6 Apr 2003 20:59:12 +0200
Reply-To: thomas at openspaceconsulting.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Thomas Herrmann <thomas at openspaceconsulting.com>
Subject: SV: 2 Day OS - reflection (longish)
In-Reply-To: <5.2.0.9.0.20030319231535.00a5bd80 at pop.iprimus.com.au>
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Hi Brendan
It´s good to hear you out here! I hope everything is fine "down-west under".
Thanks for sharing your wonderful experience! I like your idea with silent
reflection, talking with a peer and then reopen the space. I have started to
try out the reopening space and I like it too.
Last tuesday when I let a group of 250 participants reflect on the four
directions of the medicin wheel, just before closing. We didn´t have much
time but anyway, I invited them to share their thoughts with another for one
minute and then I called the bells and asked if anyone would like to share
with the group. We did this for the leadership, vision, community and
management, and it worked nicely. Quite noisy during that minute but it
seemed to work really good. When I have a bit more time at the end of my
next OST I will let them reflect for themselves too.
Take care!
Regards
Thomas Herrmann
-----Ursprungligt meddelande-----
Från: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]För BrendanMcKeague
Skickat: den 6 april 2003 16:25
Till: OSLIST at LISTSERV.BOISESTATE.EDU
Ämne: 2 Day OS - reflection (longish)
G'day folks
I have a need.....to share this beautiful experience with you
My client - a Govt dept with whom I have been working for two years -
invited me to facilitate a two-day OS gathering for all its workers - about
100 good folks working with people with disabilities in the community. All
the orthodox ingredients for a successful OS were present -
great venue - large, spacious function centre overlooking the beautiful
Swan River in Perth, Western Australia, 100 eager souls, the director and
management team behind the process, brilliant weather, great food and a
plethora of passion upon which to open a scrumptious space...and it was just
fantastic - an experience to lift the spirit of all present - at least that
what it felt like in the Closing Circle...
We had the first day's reports printed overnight and distributed on
everyone's chairs as they arrived second morning - fascinating to feel their
surprise (even tho they had been told this was going to happen - don't think
they really believed it would), their excitement and their focus on
reading - it was intense for the first half-hour - then the morning news and
few new conversations - there were only four and five topics posted for 100
people for each of the two sessions and everyone participated intently
(seemed to me) in each one - as though they had really named the most
important issues for the group....
What I did differently from previous experiences? Two major changes come
to mind:
1 I had an 'apprentice' alongside me - (is this is an appropriate
term) a trainee who had participated in an training programme last year and
who took on a role of the logistical support - helping at the Mkt Place,
News Board, computers, liaising with the venue staff....this left me
completely free to hold the space for everyone else (including the trainee)
and devote most of my energy to this...I was very loose and relaxed
throughout
2 As well as form of convergence, I re-opened the space and it
worked wonderfully - using the suggestion of Michael Pannwitz ..thanks
After lunch we had a time for reading all the conversations on the News
Board and a 'red-dot prioritising process' that highlighted the top five-six
issues for the group - we left them there on the wall recognising them as
the areas that the gathering felt most passionate about at this time - then
I plugged into mmp's suggested process, something like this...
Gathered together in the cirlce once again
"Please put your books down....what you have worked on and written up is
prelude for action...it is like a backdrop for the things you might want to
do...before you start possible planning take 7 minutes to reflect just on
your own what all the things you have experienced and worked on mean to you
personally, for your work, your family, your neighborhood....to assist your
reflection here are some pens and paper to jot down some notes, just for
yourself ...after six minutes I will sound the temple bells...some of you
can do this kind of reflection with the greatest din going on others require
silence..."
There was complete silence and it felt intense - some folks eyes closed,
others gazing out across the river towards the city skyline, others writing
at various pace...(many people referred to the peace and the power of this
time during the Closing Circle)
After six minutes I sounded the temple bells in the faintest way I know
how to and people come back into the presence...
Then I continued like this:
"Now that you have reflected, here is one more chance to use the
resources and treasures in this group. Find someone, this might be the
person sitting next to you or someone across that you haven't really met yet
but wanted to contact all along....and use that persons questions, insights
and wisdom to more clearly understand what you have reflected on and then
let yourself be used by your partner...I will sound the bells after ten
minutes..."
Within 10 seconds everyone was talking, laughing...pretty noisily in
contrast to the intense silence just before this step..one person walked
right across the space to speak the person sitting next to me, saying: "I
don't really know you - how about we share on this?" - beautiful.
"Ok, now that you have worked all day yesterday, produced a book of
proceedings, read and discussed it all and have reflected alone and with at
least one other person what this all means to you the time has come to see
what ideas have hands and feet and head and heart. If there is something you
feel you need to act on just jot it down put your name to it and post it.
And don't forget: The Law of Two Feet is still in force...so if you find
that you are neither learning nor contributing...."
People then got up, rather slowly - announced their project and posted
it on the walls around the circle. It took about 10 minutes for all posts to
be up and then I continued:
"This is the time to go walk to the project you are eager to act on and
see who else gathers there and find out what the next step is. This is not
the time for a new discussion or a complete strategic plan, just the
concrete next step you want to take. You have 20 minutes...we also posted a
sheet you can fill in with the name of the project, who all participates,
what the next step is, when a meeting might be and who takes on the role of
the contact person. These sheets will all be sent to you as "Next steps" in
a few days along with the other reports from today's conversations."
We then gathered again to listen to the brief reports from each of the
five groups that has formed and, after a short stretch break began the
closing circle which was awesome....
Time-line for Day II went something like this
9 - 930am Gathering and reading reports
930 - 1000 Morning News
1000 - 1100 Conversation
1100 - 1130 Morning Tea
1130 - 1230 Conversation
1230 - 130 Lunch
130 - 200 Reading, dotting and prioritising reports
200 - 230 Quiet reflection and partner share
230 - 315 Action Planning
315 - 340 Afternoon tea (this is Australia)
340 - 400 Report back
400 - 500 Closing Circle
And so ended a wonderful open space.....thanks to all who contributed to
the space opening within me
* * ==========================================================
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<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D340211916-06042003>Hi=20
Brendan</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D340211916-06042003>It=B4s=20
good to hear you out here! I hope everything is fine =
"down-west under".=20
</SPAN></FONT></DIV>
<DIV><FONT size=3D2><FONT color=3D#0000ff><FONT face=3DArial><SPAN=20
class=3D340211916-06042003>Thanks for sharing your wonderful experience! =
I like=20
your idea with silent reflection, talking with a peer and then reopen =
the space.=20
I have started to try out the reopening space and I like it too.=20
</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D340211916-06042003></SPAN></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D340211916-06042003>Last=20
tuesday when I let a group of 250 participants reflect on the four =
directions of=20
the medicin wheel, just before closing. We didn=B4t have much time but =
anyway, I=20
invited them to share their thoughts with another for one minute and =
then I=20
called the bells and asked if anyone would like to share with the group. =
We did=20
this for the leadership, vision, community and management, and it worked =
nicely.=20
Quite noisy during that minute but it seemed to work really good. When I =
have a=20
bit more time at the end of my next OST I will let them reflect for =
themselves=20
too.</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D340211916-06042003>Take=20
care!</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D340211916-06042003>Regards</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D340211916-06042003>Thomas=20
Herrmann</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D340211916-06042003></SPAN></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D340211916-06042003></SPAN></FONT> </DIV>
<BLOCKQUOTE=20
style=3D"BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: =
0px; PADDING-LEFT: 5px">
<DIV align=3Dleft class=3DOutlookMessageHeader dir=3Dltr><FONT =
face=3DTahoma=20
size=3D2>-----Ursprungligt meddelande-----<BR><B>Fr=E5n:</B> OSLIST=20
[mailto:OSLIST at LISTSERV.BOISESTATE.EDU]<B>F=F6r=20
</B>BrendanMcKeague<BR><B>Skickat:</B> den 6 april 2003 =
16:25<BR><B>Till:</B>=20
OSLIST at LISTSERV.BOISESTATE.EDU<BR><B>=C4mne:</B> 2 Day OS - reflection =
(longish)<BR><BR></DIV></FONT>G'day folks <BR><BR>I have a need.....to =
share=20
this beautiful experience with you<BR><BR>My client - a Govt dept with =
whom I=20
have been working for two years - invited me to facilitate a two-day =
OS=20
gathering for all its workers - about 100 good folks working with =
people with=20
disabilities in the community. All the orthodox ingredients for a =
successful=20
OS were present - <BR>great venue - large, spacious function centre=20
overlooking the beautiful Swan River in Perth, Western Australia, 100 =
eager=20
souls, the director and management team behind the process, brilliant =
weather,=20
great food and a plethora of passion upon which to open a scrumptious=20
space...and it was just fantastic - an experience to lift the spirit =
of all=20
present - at least that what it felt like in the Closing =
Circle...<BR><BR>We=20
had the first day's reports printed overnight and distributed on =
everyone's=20
chairs as they arrived second morning - fascinating to feel their =
surprise=20
(even tho they had been told this was going to happen - don't think =
they=20
really believed it would), their excitement and their focus on reading =
- it=20
was intense for the first half-hour - then the morning news and few =
new=20
conversations - there were only four and five topics posted for =
100=20
people for each of the two sessions and everyone participated intently =
(seemed=20
to me) in each one - as though they had really named the most =
important issues=20
for the group....<BR><BR>What I did differently from previous =
experiences? Two=20
major changes come to mind:=20
<BR><BR>1<X-TAB> </X-TAB>I =
had an=20
'apprentice' alongside me - (is this is an appropriate term) a trainee =
who had=20
participated in an training programme last year and who took on a role =
of the=20
logistical support - helping at the Mkt Place, News Board, computers, =
liaising=20
with the venue staff....this left me completely free to hold the space =
for=20
everyone else (including the trainee) and devote most of my energy to =
this...I=20
was very loose and relaxed=20
=
throughout<BR><BR>2<X-TAB> </X-T=
AB>As=20
well as form of convergence, I re-opened the space and it worked =
wonderfully -=20
using the suggestion of Michael Pannwitz ..thanks<BR><BR>After lunch =
we had a=20
time for reading all the conversations on the News Board and a =
'red-dot=20
prioritising process' that highlighted the top five-six issues for the =
group -=20
we left them there on the wall recognising them as the areas that the=20
gathering felt most passionate about at this time - then I plugged =
into mmp's=20
suggested process, something like this...=20
<DL>
<DD><FONT size=3D2>Gathered together in the cirlce once =
again<BR><BR>
<DD><I>"Please put your books down....what you have worked on and =
written up=20
is prelude for action...it is like a backdrop for the things you =
might want=20
to do...before you start possible planning take <B>7 minutes</B> to =
reflect=20
just on your own what all the things you have experienced and worked =
on mean=20
to you personally, for your work, your family, your =
neighborhood....to=20
assist your reflection here are some pens and paper to jot down some =
notes,=20
just for yourself ...after six minutes I will sound the temple =
bells...some=20
of you can do this kind of reflection with the greatest din going on =
others=20
require silence..." </I>
<DD>There was complete silence and it felt intense - some folks eyes =
closed,=20
others gazing out across the river towards the city skyline, others =
writing=20
at various pace...(many people referred to the peace and the power =
of this=20
time during the Closing Circle)=20
<DD>After six minutes I sounded the temple bells in the faintest way =
I know=20
how to and people come back into the presence...=20
<DD>Then I continued like this:=20
<DD><I>"Now that you have reflected, here is one more chance to use =
the=20
resources and treasures in this group. Find someone, this might be =
the=20
person sitting next to you or someone across that you haven't really =
met yet=20
but wanted to contact all along....and use that persons questions, =
insights=20
and wisdom to more clearly understand what you have reflected on and =
then=20
let yourself be used by your partner...I will sound the bells after =
ten=20
minutes..."</I>=20
<DD>Within 10 seconds everyone was talking, laughing...pretty =
noisily in=20
contrast to the intense silence just before this step..one person =
walked=20
right across the space to speak the person sitting next to me, =
saying: "I=20
don't really know you - how about we share on this?" - =
beautiful.<BR><BR>
<DD><I>"Ok, now that you have worked all day yesterday, produced a =
book of=20
proceedings, read and discussed it all and have reflected alone and =
with at=20
least one other person what this all means to you the time has come =
to see=20
what ideas have hands and feet and head and heart. If there is =
something you=20
feel you need to act on just jot it down put your name to it and =
post it.=20
And don't forget: The Law of Two Feet is still in force...so if you =
find=20
that you are neither learning nor contributing...."<BR><BR></I>
<DD>People then got up, rather slowly - announced their project and =
posted=20
it on the walls around the circle. It took about 10 minutes for all =
posts to=20
be up and then I continued:=20
<DD><I>"This is the time to go walk to the project you are eager to =
act on=20
and see who else gathers there and find out what the next step is. =
This is=20
not the time for a new discussion or a complete strategic plan, just =
the=20
concrete next step you want to take. You have 20 minutes...we also =
posted a=20
sheet you can fill in with the name of the project, who all =
participates,=20
what the next step is, when a meeting might be and who takes on the =
role of=20
the contact person. These sheets will all be sent to you as "Next =
steps" in=20
a few days along with the other reports from today's conversations." =
<DD>We then gathered again to listen to the brief reports from each =
of the=20
five groups that has formed and, after a short stretch break began =
the=20
closing circle which was awesome....<BR><BR></I></DD></DL>Time-line =
for Day II=20
went something like this<BR><BR>9 - 930am=20
<X-TAB> </X-TAB>Gathering and =
reading=20
reports <BR>930 -=20
1000<X-TAB> </X-TAB>Morning =
News<BR>1000 -=20
1100<X-TAB> </X-TAB>Conversation <BR>1100 =
-=20
1130<X-TAB> </X-TAB>Morning Tea<BR>1130 - =
1230<X-TAB> </X-TAB>Conversation<BR>1230 =
-=20
130<X-TAB> </X-TAB>Lunch<BR>130 - =
200=20
<X-TAB> </X-TAB>Reading, dotting =
and=20
prioritising reports<BR>200 -=20
230<X-TAB> </X-TAB>Quiet =
reflection=20
and partner share<BR>230 - 315=20
<X-TAB> </X-TAB>Action =
Planning<BR>315 -=20
340<X-TAB> </X-TAB>Afternoon =
tea=20
(this is Australia) <BR>340 -=20
400<X-TAB> </X-TAB>Report =
back<BR>400=20
- 500<X-TAB> </X-TAB>Closing =
Circle=20
<BR><BR><I>And so ended a wonderful open space.....thanks to all who=20
contributed to the space opening within me<BR><BR></FONT></I><BR>* *=20
=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=20
OSLIST at LISTSERV.BOISESTATE.EDU ------------------------------ To =
subscribe,=20
unsubscribe, change your options, view the archives of=20
oslist at listserv.boisestate.edu, Visit:=20
<P>http://listserv.boisestate.edu/archives/oslist.html=20
</P></BLOCKQUOTE></BODY></HTML>
*
*
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To subscribe, unsubscribe, change your options,
view the archives of oslist at listserv.boisestate.edu,
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<p>
http://listserv.boisestate.edu/archives/oslist.html
------=_NextPart_000_0019_01C2FC86.6E76ECA0--
>From Sun Apr 6 21:44:58 2003
Message-Id: <SUN.6.APR.2003.214458.0200.>
Date: Sun, 6 Apr 2003 21:44:58 +0200
Reply-To: thomas at openspaceconsulting.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Thomas Herrmann <thomas at openspaceconsulting.com>
Subject: SV: Storytelling before a 2 day event
In-Reply-To: <MABBKIBOMGBFGLEFAMADEENBDMAA.birgitt at mindspring.com>
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
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Dear Birgitt
Thanks for emphasizing the importance of this work. Good suggestion to start
the day before! "Unfortunately" I am opening space about 300 km´s away that
day so I can´t make it!
What about my other alteratives, to have the storytelling a few days earlier
or doing some individual interviews. I would appreciate any experiences, if
anyone would like to share.
Regards
Thomas
> -----Ursprungligt meddelande-----
> Från: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]För
> Birgitt Williams
> Skickat: den 5 april 2003 20:00
> Till: OSLIST at LISTSERV.BOISESTATE.EDU
> Ämne: Re: Storytelling before an 2 day event
>
>
> Hi Thomas,
> A big learning that I had years ago was in the Province of
> Ontario, Canada
> with a two day OST meeting for a large group of social and
> health services.
> It could have been a constructive, positive turning point to
> create a better
> future for social and health services at a most critical
> time. All the right
> people where there to make a difference. Harrison was brought north to
> facilitate. Larry Peterson and I assisted. There was no real
> pre-work done.
> There was a third day for the conference following the OST in
> which there
> were to be traditional workshops. Harrison, Larry, and I met
> with the client
> by phone and in person to make a case for the two days being
> insufficient
> for this OST meeting. Most of the participants were in deep
> grief due to
> recent government cuts in grants. Many social and health
> services had to
> close down. Others were forced into mergers. This meeting was
> to develop a
> plan for the future. There was no format to acknowledge the
> grieving nor to
> honor the past and present so that people had their best
> foundation to start
> the development of a plan for the future.
>
> On day one, almost all discussions were the story telling
> sort to discuss
> the horrors of what had and was happening. By day two, some of the
> discussions started to focus more on the future and on
> possibilities for the
> future. There was insufficient time, in relation to the
> grieving, to develop
> action plans and get more concrete about solutions.
>
> Throughout that sector of the province and beyond, the results of the
> meeting as I understand them were:
> 1. the reputation of OST was of a meeting format that just
> didn't work with
> residual anger at the format and the facilitators. Larry and
> I spent time
> doing damage control, enabling those who were talking to us
> to understand
> that if we had only had one more day, the results would have
> been to have
> some solid action plans and that the meeting format was good,
> as were the
> facilitators
> 2. at the time, the three of us had some feelings that the
> organizers wanted
> the meeting format to go badly---they had vested interests in other
> formats---they could have given us the time we needed to do it well
> 3.even today, 8 years later, I still run into people who
> comment about that
> meeting, very unfavorably----who say that we had our one big
> chance to bring
> about a better future for the social services despite the
> circumstances---they saw the potential of the meeting
> format---and they say
> we blew it
> 4. a very few people saw the potential and understood more
> time was needed
> and were willing to try the meeting format in their own organizations
>
>
> Eventually, with a lot of diligence, perseverence, and well
> done OST, the
> reputation of OST improved. There is still, however, some residual bad
> feelings. And how could we have done a better job? In my
> OPINION, we should
> not have taken on this job when we believed from the
> beginning that the OST
> required a minimum of 2 1/2 days to serve this community
> well. Since then, I
> have been a strong advocate of good planning work, a story
> telling evening
> the night before any OST event that is about the future so
> that the past and
> present can be honored, and if there is a lot of grieving due
> to recent
> circumstances, to insist on a meeting duration of 2 1/2 days OR if the
> client only has 2 days, to start at noon on day 1 and end at
> noon on day 3.
>
> I offer this to you to assist you in your decision making. I
> hope it helps.
>
> Blessings,
> Birgitt
> -----Original Message-----
> From: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]On Behalf
> Of Thomas
> Herrmann
> Sent: Saturday, April 05, 2003 12:15 PM
> To: OSLIST at LISTSERV.BOISESTATE.EDU
> Subject: Storytelling before an 2 day event
>
>
> Hi friends in Open Space
> I the end of may I will facilitate a 2 day OST conference for
> a department
> of a public organization (70 employees). Last friday we had a
> pre-meeting
> with the managers. We set a quite wide theme focusing on the
> future of the
> organization. The last years they have had cuts in their
> grants and it seems
> clear it will get even worse. Employees are worried about
> this. We had a
> look at the griefcycle and it differs in different parts of
> the department,
> but it seems quite a few of the employees are not really ready to talk
> future.
>
> We will not have the possibility to have a storytelling
> evening the night
> before so I am thinking of other alternatives, and would appreciate
> feedback.
> 1. use the first 2 hours before lunch to invite for
> storytelling and start
> the work in Open Space after lunch. That means one
> afternoon/evening + until
> lunch the next day for sessions + convergence in the
> afternoon (we won´t be
> able to go on to late day 2)
> 2. Have an evening/afternoon of storytelling the week before.
> 3. Collect stories by individual interviews, as Harrison
> describes in "the
> book". How does that work? How/when did you present the
> information to the
> participants?
> I´d be greatful for any advice!
> Regards
> Thomas Herrmann Phone +46 (0)709-98 97 81
> Open Space Consulting Fax +46 (0)300-713 89
> Pensévägen 4
> 434 46 Kungsbacka, Sweden
> Email: thomas at openspaceconsulting.com
> www.openspaceconsulting.com
>
> ----------------------------------------------------
> Open Space Consulting bistår dig som vill
> skapa en välmående och effektiv organisation.
>
> Det gör vi genom att:
> * Erbjuda diagnoser för organisatorisk hälsa och balans.
> * Ge stöd i förändrings- och utvecklingsprocesser.
> * Handleda kreativa möten och konferenser.
> * Utbilda mötes- och processhandledare.
>
> "Inspirerade medarbetare, det skulle väl smaka?
> Tänk - kaffepausens energi ständigt spraka!"
> ----------------------------------------------------
>
> *
> *
> ==========================================================
> OSLIST at LISTSERV.BOISESTATE.EDU
> ------------------------------
> To subscribe, unsubscribe, change your options,
> view the archives of oslist at listserv.boisestate.edu,
> Visit:
>
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> -----Original Message-----
> From: OSLIST [mailto:OSLIST at LISTSERV.BOISESTATE.EDU]On Behalf
> Of Thomas
> Herrmann
> Sent: Saturday, April 05, 2003 12:15 PM
> To: OSLIST at LISTSERV.BOISESTATE.EDU
> Subject: Storytelling before an 2 day event
>
>
> Hi friends in Open Space
> I the end of may I will facilitate a 2 day OST conference for
> a department
> of a public organization (70 employees). Last friday we had a
> pre-meeting
> with the managers. We set a quite wide theme focusing on the
> future of the
> organization. The last years they have had cuts in their
> grants and it seems
> clear it will get even worse. Employees are worried about
> this. We had a
> look at the griefcycle and it differs in different parts of
> the department,
> but it seems quite a few of the employees are not really ready to talk
> future.
>
> We will not have the possibility to have a storytelling
> evening the night
> before so I am thinking of other alternatives, and would appreciate
> feedback.
> 1. use the first 2 hours before lunch to invite for
> storytelling and start
> the work in Open Space after lunch. That means one
> afternoon/evening + until
> lunch the next day for sessions + convergence in the
> afternoon (we won´t be
> able to go on to late day 2)
> 2. Have an evening/afternoon of storytelling the week before.
> 3. Collect stories by individual interviews, as Harrison
> describes in "the
> book". How does that work? How/when did you present the
> information to the
> participants?
> I´d be greatful for any advice!
> Regards
> Thomas Herrmann Phone +46 (0)709-98 97 81
> Open Space Consulting Fax +46 (0)300-713 89
> Pensévägen 4
> 434 46 Kungsbacka, Sweden
> Email: thomas at openspaceconsulting.com
> www.openspaceconsulting.com
>
> ----------------------------------------------------
> Open Space Consulting bistår dig som vill
> skapa en välmående och effektiv organisation.
>
> Det gör vi genom att:
> * Erbjuda diagnoser för organisatorisk hälsa och balans.
> * Ge stöd i förändrings- och utvecklingsprocesser.
> * Handleda kreativa möten och konferenser.
> * Utbilda mötes- och processhandledare.
>
> "Inspirerade medarbetare, det skulle väl smaka?
> Tänk - kaffepausens energi ständigt spraka!"
> ----------------------------------------------------
>
> *
> *
> ==========================================================
> OSLIST at LISTSERV.BOISESTATE.EDU
> ------------------------------
> To subscribe, unsubscribe, change your options,
> view the archives of oslist at listserv.boisestate.edu,
> Visit:
>
> http://listserv.boisestate.edu/archives/oslist.html
> ---
> Incoming mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.459 / Virus Database: 258 - Release Date: 2/25/2003
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.459 / Virus Database: 258 - Release Date: 2/25/2003
>
> *
> *
> ==========================================================
> OSLIST at LISTSERV.BOISESTATE.EDU
> ------------------------------
> To subscribe, unsubscribe, change your options,
> view the archives of oslist at listserv.boisestate.edu,
> Visit:
>
> http://listserv.boisestate.edu/archives/oslist.html
>
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