Technology Support for OS

[Patrick McAuley]

A few people have responded to my request for information about supporting OS events with technology.  Harrison Owen responded outside the list (since that's how I originally asked him) and I wanted to share his response with the rest of you here on the OSlist.  The following is my reply to him, which contains his response.

Patrick McAuley
-----------------------------------
Thanks for the pointers, Harrison.   Especially the obvious one to the User's Guide -- duh!!

As I explained in my original note, time is short.  It sounds like we should keep KISS in mind or we may get mired in technology that we can't manage in the time available and never accomplish what we really want.  I will follow up with the Caucus option for later use, however, since the immediate opportunity here in Canada may point to a more global opportunity where multiple locations could be a real advantage -- and we will have the time to investigate properly.

Patrick
  ----- Original Message ----- 
  From: Harrison Owen 
  To: Patrick McAuley 
  Sent: Saturday, February 05, 2000 9:22 AM
  Subject: Re: Technology Support for OS


  At 05:21 PM 2/3/00 -0500, you wrote:

     This concerns an opportunity to work with a diverse group of stakeholders regarding dramatic changes to healthcare here in Canada and internationally.  In  Larry's response, he mentioned a three-location, simultaneous Open Space event at Boeing.  Can you give me any details about this, or suggest people I could approach for specifics on using technology to support OS?

  **************************************
  Boeing did a two site thing and used their corporate intranet and email. Frankly I think there are simpler and more elegant ways to go. The simplest and cheapest is just with email with a small back room operation in each site. When the bulletin board is posted and when each discussion report is entered -- all are simply emailed to the other site(s) and posted hard copy on the wall. The backroom operation (BO) also takes note of similar activities in each place and alerts discussion leaders -- all done in person and/or by posting hard copy. The  BO also collates issues from all sites for the final prioritization. This needs to be done carefully so that folks don't feel that "Their" issue somehow got buried. If you check the User's Guide (2nd edition) you will find most of this spelled out.

  A more elegant (and expensive) way to go is to use the program services of Caucus. They have created a package which does a good job of replicating Open Space electronically. It can be used in conjunction with an Open Space or as a stand alone. You might check them out at <caucus.com>. If you want more info email <lisa at caucus.com> an old friend and say that I sent you.

  Harrison





  Harrison Owen
  7808 River Falls Drive
  Potomac, MD 20854
  USA
  phone 301-469-9269
  fax 301-983-9314
  website 
  www.mindspring.com/~owenhh
  Open Space Institute websites
  www.openspaceworld.org

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