OS as a format for Focus Groups?

Fri Apr 7 08:27:43 PDT 2000

Have peopled ever used OS as a format for running focus groups?

I work for a company that sells English language learning products in
Taiwan, Hong Kong and Japan.  Once people purchase the product, they also
join a club where they can attend activities where they use the English
they are learning.  We are looking to make some changes to our incentive
program for using services (a little like frequent flyer programs) and
would like to get some feedback from the customers (our Members).

I am thinking of sending out an invitation to all the customers in the area
of our office, and running an OS around the theme of, "Effective ways to
motivate and reward members to improve English."

The ideas they generate would become part of the data for a two and a half
day OS that we'll be having with are sales and service people two weeks
following.

To the best of your knowlege has OS ever been used for this kind focus
group work, and if so, has it been effective?

Thanks,

Jimbo

>From  Fri Apr  7 20:09:44 2000
Message-Id: <FRI.7.APR.2000.200944.0200.>
Date: Fri, 7 Apr 2000 20:09:44 +0200
Reply-To: florianfischer at ff-wey.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Florian Fischer <florianfischer at ff-wey.com>
Subject: Re: OS as a format for Focus Groups?
MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary="------------ECE8F751AE195D028EC19C75"

--------------ECE8F751AE195D028EC19C75
Content-Type: text/plain; charset=iso-8859-1; x-mac-type="54455854"; x-mac-creator="4D4F5353"
Content-Transfer-Encoding: 8bit

dear jimbo,
may i ask you, why you are thinking of two events?
look, open space works at its best, when there are different points of view.
bring the people together, the customers and the service people.
it will work , it will wey.
good luck

florian fischer
the wey
münchener 6
d 10779 berlin

Murli Nagasundaram schrieb:

> Have peopled ever used OS as a format for running focus groups?
>
> I work for a company that sells English language learning products in
> Taiwan, Hong Kong and Japan.  Once people purchase the product, they also
> join a club where they can attend activities where they use the English
> they are learning.  We are looking to make some changes to our incentive
> program for using services (a little like frequent flyer programs) and
> would like to get some feedback from the customers (our Members).
>
> I am thinking of sending out an invitation to all the customers in the area
> of our office, and running an OS around the theme of, "Effective ways to
> motivate and reward members to improve English."
>
> The ideas they generate would become part of the data for a two and a half
> day OS that we'll be having with are sales and service people two weeks
> following.
>
> To the best of your knowlege has OS ever been used for this kind focus
> group work, and if so, has it been effective?
>
> Thanks,
>
> Jimbo

--------------ECE8F751AE195D028EC19C75
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

<!doctype html public "-//w3c//dtd html 4.0 transitional//en">
<html>
dear jimbo,
 may i ask you, why you are thinking of two events?
 look, open space works at its best, when there are different points
of view.
 bring the people together, the customers and the service people.
 it will work , it will wey.
 good luck
florian fischer
 the wey
 münchener 6
 d 10779 berlin
  
  
Murli Nagasundaram schrieb:
<blockquote TYPE=CITE>Have peopled ever used OS as a format for running
focus groups?
I work for a company that sells English language learning products in
 Taiwan, Hong Kong and Japan.  Once people purchase the product,
they also
 join a club where they can attend activities where they use the English
 they are learning.  We are looking to make some changes to our
incentive
 program for using services (a little like frequent flyer programs)
and
 would like to get some feedback from the customers (our Members).
I am thinking of sending out an invitation to all the customers in
the area
 of our office, and running an OS around the theme of, "Effective ways
to
 motivate and reward members to improve English."
The ideas they generate would become part of the data for a two and
a half
 day OS that we'll be having with are sales and service people two
weeks
 following.
To the best of your knowlege has OS ever been used for this kind focus
 group work, and if so, has it been effective?
Thanks,
Jimbo</blockquote>
</html>

--------------ECE8F751AE195D028EC19C75--