<div dir="ltr">Karl,<div>Could you say a little more about what you would do with case studies. We have and can collect lots of case studies. However, the case studies have not been captured within a similar pattern/template (this would have helped). What would you do if you were doing a cross case analysis??</div><div><br></div><div>with appreciation,</div><div>Birgitt<br><br><div class="gmail_quote"><div dir="ltr">On Thu, Feb 23, 2017 at 4:34 PM Royle, Karl <<a href="mailto:K.Royle@wlv.ac.uk">K.Royle@wlv.ac.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="white" lang="EN-US" link="blue" vlink="purple" class="gmail_msg">
<div class="m_6262069042754943559WordSection1 gmail_msg">
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">I think, if you want to research it at all, you should be looking at effects on people and organisations.
<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">And, I think there is something about pattern recognition in the modus operandi of OS and there is certainly something about personal and collective agency and self efficacy. Bandura<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">That is where I would look.. I also might apply a standard evaluation of formal training to it as a framework for analysis… maybe Kirkpatrick<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">Did you like it<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">Did you learn anything<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">Has it changed your behavior<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">Has it impacted wider/ reach and ownership<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">But as each instance of OS is unique you might want to do this as case studies… collect them together and then do a cross case analysis.<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">This is all doable and easy to do
</span><span style="font-size:11.0pt;font-family:Wingdings" class="gmail_msg">J</span><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri" class="gmail_msg">Best Karl
<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in" class="gmail_msg">
<p class="MsoNormal gmail_msg"><b class="gmail_msg"><span style="font-family:Calibri;color:black" class="gmail_msg">From: </span>
</b><span style="font-family:Calibri;color:black" class="gmail_msg">OSList <<a href="mailto:oslist-bounces@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist-bounces@lists.openspacetech.org</a>> on behalf of Harrison Owen via OSList <<a href="mailto:oslist@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist@lists.openspacetech.org</a>><br class="gmail_msg">
<b class="gmail_msg">Reply-To: </b>Harrison Owen <<a href="mailto:hhowen@verizon.net" class="gmail_msg" target="_blank">hhowen@verizon.net</a>>, World wide Open Space Technology email list <<a href="mailto:oslist@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist@lists.openspacetech.org</a>><br class="gmail_msg">
<b class="gmail_msg">Date: </b>Thursday, 23 February 2017 at 21:16<br class="gmail_msg">
<b class="gmail_msg">To: </b>'Birgitt Williams' <<a href="mailto:birgitt@dalarinternational.com" class="gmail_msg" target="_blank">birgitt@dalarinternational.com</a>>, 'World wide Open Space Technology email list' <<a href="mailto:oslist@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist@lists.openspacetech.org</a>></span></p></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple" class="gmail_msg"><div class="m_6262069042754943559WordSection1 gmail_msg"><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in" class="gmail_msg"><p class="MsoNormal gmail_msg"><span style="font-family:Calibri;color:black" class="gmail_msg"><br class="gmail_msg">
<b class="gmail_msg">Subject: </b>Re: [OSList] Research OST<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple" class="gmail_msg"><div class="m_6262069042754943559WordSection1 gmail_msg">
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">Birgitt – I guess we differ. Proving that self organization works is about as useful as proving that oxygen works for breathing. Seems to. And are there other things going
on in Open Space apart from self organization? Absolutely. Or perhaps not at all. Just life.</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">ho</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">Winter Address</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">7808 River Falls Dr.</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">Potomac, MD 20854</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"><a href="tel:(301)%20365-2093" value="+13013652093" class="gmail_msg" target="_blank">301-365-2093</a></span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
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<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">Summer Address</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">189 Beaucauire Ave</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">Camden, ME 04843</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"><a href="tel:(207)%20763-3261" value="+12077633261" class="gmail_msg" target="_blank">207 763-3261</a></span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
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<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg">Websites</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"><a href="http://www.openspaceworld.com" class="gmail_msg" target="_blank">www.openspaceworld.com</a></span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"><a href="http://www.ho-image.com" class="gmail_msg" target="_blank">www.ho-image.com</a></span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:11.0pt;font-family:Calibri;color:#1f497d" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in" class="gmail_msg">
<p class="MsoNormal gmail_msg"><b class="gmail_msg"><span style="font-size:10.0pt;font-family:Tahoma" class="gmail_msg">From:</span></b><span style="font-size:10.0pt;font-family:Tahoma" class="gmail_msg"> OSList [mailto:<a href="mailto:oslist-bounces@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist-bounces@lists.openspacetech.org</a>]
<b class="gmail_msg">On Behalf Of </b>Birgitt Williams via OSList<br class="gmail_msg">
<b class="gmail_msg">Sent:</b> Thursday, February 23, 2017 3:28 PM<br class="gmail_msg">
<b class="gmail_msg">To:</b> World wide Open Space Technology email list<br class="gmail_msg">
<b class="gmail_msg">Subject:</b> Re: [OSList] Research OST</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<p class="MsoNormal gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">Great summary Harrison of what is OST and what is not OST. it is a significant challenge to find what is actually an OST meeting. One of the reasons I created our workshop Working With OST is to make that distinction very clear to all who
participate with us. OST facilitated well requires understanding the essence of what is created...and never as the facilitator violating that essence. People have referred to me as a 'purist' and that is fine by me. I believe in OST just as you created it.
I do not believe in the variations having the same outcomes. When something is added before OST or after OST, they are not OST...and helping a group of people be absolutely clear when the actual OST begins and when it ends is part of what we are very careful
about.<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">We have developed a complimentary method, Whole Person Process Facilitation, to use when OST is not the right method...and yet is based on as little intervention as possible, and creating 'maximum choice, maximum freedom' to the degree
possible. Unfortunately, after the meetings, people will say 'we want another one of those open space meetings. They feel that the space is open and like to refer to it that way. I cannot do anything about this conclusion that people make, and it is not OST.<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">I also think that a disservice was done when OST was being looked at from the lens of 'self organizing', one lens that applies certainly, and not the only one...and in my perspective a rather limited one. The reason I say this is a disservice
is that too much effort was spent proving that self organizing works, instead of proving through research and other means, that OST works.<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">Having a clean hypothesis about OST as a useful, productive method that achieves incredible results is more valuable that proving it works for some particular reason.<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">My two cents on the subject,<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">Birgitt<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<div class="gmail_msg">
<div class="gmail_msg">
<p class="MsoNormal gmail_msg">On Thu, Feb 23, 2017 at 12:05 PM Harrison Owen via OSList <<a href="mailto:oslist@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist@lists.openspacetech.org</a>> wrote:<u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt" class="gmail_msg">
<p class="MsoNormal gmail_msg">One of the questions I find myself asking of various "researchers," -- What,<br class="gmail_msg">
exactly, are you looking at?<br class="gmail_msg">
<br class="gmail_msg">
Open Space has wandered and permutated globally, and taken 30+ years doing<br class="gmail_msg">
that. So lots of times the "Open Space" people say they are looking at<br class="gmail_msg">
(researching) has nothing to do with anything that I might call OST.<br class="gmail_msg">
Needless to say I don't own, but I did coin the phrase -- and arguably, I've<br class="gmail_msg">
spent more time fussing with OST than anybody else. Alternatives,<br class="gmail_msg">
Variations, Permutations are not wrong, bad, or immoral -- but are not OST.<br class="gmail_msg">
And in research "facts" do matter. Despite our current (US) administration.<br class="gmail_msg">
So for me, if you a going to do research on Open Space Technology (OST) --<br class="gmail_msg">
it really needs to be done "by the book." The Book being, "Open Space<br class="gmail_msg">
Technology: A User's Guide 3rd Edition (Berrett- Koehler, 2008)" I might<br class="gmail_msg">
consider that the "Lab Book."<br class="gmail_msg">
<br class="gmail_msg">
The experimental procedure is clearly laid out.<br class="gmail_msg">
<br class="gmail_msg">
The "event" will be convened around an issue people seriously care about<br class="gmail_msg">
(Real issue - not pretend, made up, chosen at random).<br class="gmail_msg">
<br class="gmail_msg">
All participants will come in response to a Real Invitation. One they can<br class="gmail_msg">
refuse. No coercion. All are present because they choose to be there.<br class="gmail_msg">
<br class="gmail_msg">
Once present, participants will be invited to sit in a circle, create a<br class="gmail_msg">
bulletin board of the issues they care about, and the open a market place to<br class="gmail_msg">
make/confirm the times and places of meeting.<br class="gmail_msg">
<br class="gmail_msg">
The Facilitator will be present only at the beginning (1st 15 min.) and<br class="gmail_msg">
appear again only at the end (of the day or program). In other words, The<br class="gmail_msg">
facilitator will NEVER intervene. NEVER. Picking up coffee cups is<br class="gmail_msg">
appropriate. Otherwise, being "present and invisible" -- is the rule.<br class="gmail_msg">
<br class="gmail_msg">
Anything else... "Variants, Twists, Tweaks -- whatever ... is not OST. Could<br class="gmail_msg">
be great. May be fantastic. But it ain't OST.<br class="gmail_msg">
<br class="gmail_msg">
And when it comes to "results" the "researcher" might check "Wave Rider:<br class="gmail_msg">
Leadership for High Performance in a Self Organizing World." That would be<br class="gmail_msg">
my best effort at a Final Report for the 30 year experiment. Which doesn't<br class="gmail_msg">
make it perfect, right or anything special. But it might be a place to<br class="gmail_msg">
start.<br class="gmail_msg">
<br class="gmail_msg">
Harrison<br class="gmail_msg">
<br class="gmail_msg">
<br class="gmail_msg">
<br class="gmail_msg">
Winter Address<br class="gmail_msg">
7808 River Falls Dr.<br class="gmail_msg">
Potomac, MD 20854<br class="gmail_msg">
<a href="tel:(301)%20365-2093" class="gmail_msg" target="_blank">301-365-2093</a><br class="gmail_msg">
<br class="gmail_msg">
Summer Address<br class="gmail_msg">
189 Beaucauire Ave<br class="gmail_msg">
Camden, ME 04843<br class="gmail_msg">
<a href="tel:(207)%20763-3261" class="gmail_msg" target="_blank">207 763-3261</a><br class="gmail_msg">
<br class="gmail_msg">
Websites<br class="gmail_msg">
<a href="http://www.openspaceworld.com" class="gmail_msg" target="_blank">www.openspaceworld.com</a><br class="gmail_msg">
<a href="http://www.ho-image.com" class="gmail_msg" target="_blank">www.ho-image.com</a><br class="gmail_msg">
<br class="gmail_msg">
-----Original Message-----<br class="gmail_msg">
From: OSList [mailto:<a href="mailto:oslist-bounces@lists.openspacetech.org" class="gmail_msg" target="_blank">oslist-bounces@lists.openspacetech.org</a>] On Behalf Of<br class="gmail_msg">
Hege Steinsland via OSList<br class="gmail_msg">
Sent: Wednesday, February 22, 2017 10:54 AM<br class="gmail_msg">
To: World wide Open Space Technology email list<br class="gmail_msg">
Subject: [OSList] Research OST<br class="gmail_msg">
<br class="gmail_msg">
Hello.<br class="gmail_msg">
I`m working on an article about the experience with OST in Norwegian work-<br class="gmail_msg">
places, in particular municipalities.<br class="gmail_msg">
I wonder if there are som kind of overview of earlier research on the field,<br class="gmail_msg">
published and unpublished<br class="gmail_msg">
<br class="gmail_msg">
Would be great :-)<br class="gmail_msg">
<br class="gmail_msg">
All the best<br class="gmail_msg">
Hege Steinsland<br class="gmail_msg">
_______________________________________________<br class="gmail_msg">
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</blockquote>
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<div class="gmail_msg">
<p class="MsoNormal gmail_msg">-- <u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
<div class="gmail_msg">
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<p class="MsoNormal gmail_msg"><span style="font-size:14.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:14.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:14.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">Birgitt Williams</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">President & Senior Consultant of Dalar International Consultancy, Inc.
</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><a href="http://www.dalarinternational.com/" class="gmail_msg" target="_blank"><span style="font-size:10.0pt" class="gmail_msg">http://www.dalarinternational.com</span></a><span style="font-size:10.0pt" class="gmail_msg">
</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">Co-founder of the Extraordinary Leadership Network
</span><a href="http://www.extraordinaryleadershipnetwork.com/" class="gmail_msg" target="_blank"><span style="font-size:10.0pt" class="gmail_msg">http://www.extraordinaryleadershipnetwork.com</span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">Co-founder of the Genuine Contact™program and author of The Genuine Contact Way: Nourishing a Culture of Leadership
</span><a href="http://www.genuinecontactway.com/" class="gmail_msg" target="_blank"><span style="font-size:10.0pt" class="gmail_msg">http://www.genuinecontactway.com</span></a><span style="font-size:10.0pt" class="gmail_msg">
</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">Co-owner of the Genuine Contact Co-owners Group Ltd.
</span><a href="http://www.genuinecontact.net/" class="gmail_msg" target="_blank"><span style="font-size:10.0pt" class="gmail_msg">http://www.genuinecontact.net</span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><b class="gmail_msg"><i class="gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">Supporting leadership development for leading in a culture requiring agility and flexibility in a performance environment of constant change.</span></i></b><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">Leadership development at your own pace? Become a member of the Extraordinary Leadership Network
</span><a href="http://www.extraordinaryleadershipnetwork.com/" class="gmail_msg" target="_blank"><span style="font-size:10.0pt" class="gmail_msg">http://www.extraordinaryleadershipnetwork.com</span></a><span style="font-size:10.0pt" class="gmail_msg"> to participate in an online leadership development program designed to increase
the leadership skills and capacity you need to perform in a performance environment of constant change.
</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg"> </span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">PO Box 19373, Raleigh, North Carolina, USA 27619</span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt" class="gmail_msg">phone: <a href="tel:(919)%20522-7750" value="+19195227750" class="gmail_msg" target="_blank">1-919-522-7750</a></span><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
</div>
</div>
</div>
</div></div></blockquote></div></div></div><div dir="ltr">-- <br></div><div data-smartmail="gmail_signature"><div dir="ltr"><p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Birgitt Williams</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">President & Senior
Consultant of Dalar International Consultancy, Inc. </span></p>
<p class="MsoNormal"><a href="http://www.dalarinternational.com/"><span style="font-size:10.0pt">http://www.dalarinternational.com</span></a><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Co-founder of the
Extraordinary Leadership Network </span><a href="http://www.extraordinaryleadershipnetwork.com/"><span style="font-size:10.0pt">http://www.extraordinaryleadershipnetwork.com</span></a><span style="font-size:10.0pt"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Co-founder of the
Genuine Contact™program and author of The Genuine Contact Way: Nourishing a
Culture of Leadership </span><a href="http://www.genuinecontactway.com/"><span style="font-size:10.0pt">http://www.genuinecontactway.com</span></a><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Co-owner of the Genuine
Contact Co-owners Group Ltd. </span><a href="http://www.genuinecontact.net/"><span style="font-size:10.0pt">http://www.genuinecontact.net</span></a><span style="font-size:10.0pt"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt">Supporting leadership
development for leading in a culture requiring agility and flexibility in a
performance environment of constant change.</span></i></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Leadership development
at your own pace? Become a member of the Extraordinary Leadership Network </span><a href="http://www.extraordinaryleadershipnetwork.com/"><span style="font-size:10.0pt">http://www.extraordinaryleadershipnetwork.com</span></a><span style="font-size:10.0pt"> to participate in an online leadership
development program designed to increase the leadership skills and capacity you
need to perform in a performance environment of constant change. </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">PO Box 19373, Raleigh,
North Carolina, USA 27619</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">phone: 1-919-522-7750</span></p></div></div>