<div dir="ltr">Harold,<div>thank you for this considered contribution about engagement including the links. I agree that OST does not guarantee engagement. It does provide the conditions for engagement once people show up. It is then up to people to exercise their personal leadership as to whether they are just going to participate...or to engage. I am less clear about this business of not forcing people to show up. It gets to the question of 'when is an invitation not really an invitation?'.</div><div><br></div><div>Warmly,</div><div>Birgitt<br><br><div class="gmail_quote"><div dir="ltr">On Wed, Aug 10, 2016 at 3:50 PM Harold Shinsato via OSList <<a href="mailto:oslist@lists.openspacetech.org">oslist@lists.openspacetech.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Thanks Birgitt, Harrison, Eva for this question!<br>
<br>
Engagement is considered very valuable. There's been an annual
gallup poll around U.S. employee engagement levels, and the latest
one shows it's only 32%. They're participating as employees, but
they're not really showing up. <a href="http://www.gallup.com/poll/188144/employee-engagement-stagnant-2015.aspx" target="_blank">http://www.gallup.com/poll/188144/employee-engagement-stagnant-2015.aspx</a><br>
<br>
Gallup has estimated the cost of this lack of engagement is "$450
billion to $550 billion in lost productivity per year". <a href="http://www.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx" target="_blank">http://www.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx</a><br>
<br>
I'm not the origin of this story, and I doubt it really started with
the formal use of Open Space in bringing Agile practices into
software organizations (thank you Daniel Mezick!), but engagement is
really considered critical in getting a successful and lasting shift
towards agile processes and an agile mindset.<br>
<br>
Although Open Space doesn't guarantee engagement, it does prevent a
critical factor in this lack of engagement. Which is enforced
participation. Open Space helps show how space actually is open for
people to step forward for what they love as an act of service
(thank you Peggy Holman for showing me this way of thinking about
Open Space).<br>
<br>
Unless we offer an authentic invitation to engage, one that is
welcoming as well as being an invitation we can safely decline, the
most we can get is their butts into the room. We won't get their
hearts.<br>
<br>
Can we coerce engagement? Full engagement? My sense is no. Maybe we
can trick people, but engagement by fraud isn't real engagement.<br>
<br>
Harold</div><div bgcolor="#FFFFFF" text="#000000"><br>
<br>
<div>On 8/10/16 10:05 AM, Eva P Svensson via
OSList wrote:<br>
</div>
<blockquote type="cite">
Hi Birgitt and al,
<div>great distinction, I so often experience that there
are great engagement in an Open Space Technology meeting and
also in the follow up meeting afterwards but when it comes to
action planning people suddenly start to look down, the voices
becomes more silent etc and it’s difficult to get the energy for
actions.</div>
<div>I will here after talk about both participation and
engagement and what that means for the participants and the
sponsors.</div>
<div>:o)</div>
<div>Eva<br>
<div>
<span style="border-collapse:separate;color:rgb(0,0,0);font-family:Corbel;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="border-collapse:separate;color:rgb(0,0,0);font-variant:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
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sans-serif" color="#808000"><span style="font-size:13px"><br>
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<div style="font-weight:normal;font-style:normal;color:rgb(0,0,0);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;font-family:Tahoma;font-size:13px"><b><i><span style="color:rgb(147,174,5)">"Jag kan
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<br>
<div>
<blockquote type="cite">
<div>10 aug. 2016 kl. 16:38 skrev Birgitt Williams
via OSList <<a href="mailto:oslist@lists.openspacetech.org" target="_blank">oslist@lists.openspacetech.org</a>>:</div>
<br>
<div>
<div dir="ltr">
<div class="gmail_quote"><br>
<br>
<div dir="ltr">Harrison...one of the aspects
of you that I love is that when you participate, you
engage.
<div><br>
</div>
<div>I witness many people participating
and appearing engaged. And yet upon probing after
a participatory meeting, engagement was not
sufficient to create follow on action. I feel that
this distinction between having a participatory
meeting and having the conditions for engagement
is important somehow.</div>
<div><br>
</div>
<div>Blessings,</div>
<div>Birgitt</div>
</div>
<div dir="ltr">
<div><br>
<br>
<div class="gmail_quote">
<div dir="ltr">On Tue, Aug 9, 2016 at
5:52 PM Harrison Owen <<a href="mailto:hhowen@verizon.net" target="_blank">hhowen@verizon.net</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Love to participate… and
engage. So what so I do?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">ho</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Winter Address</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">7808 River Falls Dr.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Potomac, MD 20854</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">301-365-2093</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Summer Address</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">189 Beaucauire Ave</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Camden, ME 04843</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">207 763-3261</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Websites</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.openspaceworld.com/" target="_blank">www.openspaceworld.com</a></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.ho-image.com/" target="_blank">www.ho-image.com</a></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> OSList [mailto:<a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">oslist-bounces@lists.openspacetech.org</a>]
<b>On Behalf Of </b>Birgitt
Williams via OSList<br>
<b>Sent:</b> Tuesday,
August 9, 2016 8:49 AM<br>
<b>To:</b> OS list<br>
<b>Subject:</b> [OSList] a
substantial difference</span></p>
</div>
</div>
</div>
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Dear friends and
colleagues,</p>
<div>
<p class="MsoNormal">One important
question is "do you want to
participate?". Hence participatory
methods.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Another important
question is "do you want to
engage?". A totally different
question with a different energy,
both in its inquiry and its answer.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">The question that
we align ourselves with as
facilitators makes a substantial
difference in our approach. I am
wondering about the impact on our
outcomes.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Make a great day!</p>
</div>
<div>
<p class="MsoNormal">Birgitt</p>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
<div dir="ltr">-- <br>
</div>
<div data-smartmail="gmail_signature">
<div dir="ltr">
<div><span style="font-size:14.0pt"> </span><br>
</div>
<div><span style="font-size:14.0pt"> </span><br>
</div>
<div><span style="font-size:14.0pt"> </span><br>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt">Birgitt
Williams</span></p>
<div><span style="font-size:10.0pt"> </span><br>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt">President
& Senior
Consultant of Dalar International Consultancy,
Inc. </span></p>
<p class="MsoNormal"><a href="http://www.dalarinternational.com/" target="_blank"><span style="font-size:10.0pt">http://www.dalarinternational.com</span></a><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Co-founder
of the
Extraordinary Leadership Network </span><a href="http://www.extraordinaryleadershipnetwork.com/" target="_blank"><span style="font-size:10.0pt">http://www.extraordinaryleadershipnetwork.com</span></a><span style="font-size:10.0pt"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Co-founder
of the
Genuine Contact™program and author of The
Genuine Contact Way: Nourishing a
Culture of Leadership </span><a href="http://www.genuinecontactway.com/" target="_blank"><span style="font-size:10.0pt">http://www.genuinecontactway.com</span></a><span style="font-size:10.0pt">
</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Co-owner of
the Genuine
Contact Co-owners Group Ltd. </span><a href="http://www.genuinecontact.net/" target="_blank"><span style="font-size:10.0pt">http://www.genuinecontact.net</span></a><span style="font-size:10.0pt"></span></p>
<div><span style="font-size:10.0pt"> </span><br>
</div>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt">Supporting
leadership
development for leading in a culture
requiring agility and flexibility in a
performance environment of constant
change.</span></i></b></p>
<div><span style="font-size:10.0pt"> </span><br>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt">Leadership
development
at your own pace? Become a member of the
Extraordinary Leadership Network </span><a href="http://www.extraordinaryleadershipnetwork.com/" target="_blank"><span style="font-size:10.0pt">http://www.extraordinaryleadershipnetwork.com</span></a><span style="font-size:10.0pt"> to
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<div><span style="font-size:10.0pt"> </span><br>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt">PO Box
19373, Raleigh,
North Carolina, USA 27619</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">phone:
1-919-522-7750</span></p>
</div>
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<fieldset></fieldset>
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</blockquote>
<br>
</div><div bgcolor="#FFFFFF" text="#000000"><div>-- <br>
Harold Shinsato<br>
<a href="mailto:harold@shinsato.com" target="_blank">harold@shinsato.com</a><br>
<a href="http://shinsato.com" target="_blank">http://shinsato.com</a><br>
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