<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><table border="0" width="100%" cellspacing="0" cellpadding="0" id="content_LETTER.BLOCK19" style="font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;" class=""><tbody class=""><tr class=""><td class="Content MainText" valign="top" rowspan="1" colspan="1" align="left" style="font-family: 'Times New Roman', Times, serif; font-size: 12pt; color: rgb(51, 51, 51); padding: 8px 20px 9px;"><div style="font-family: Arial, Helvetica, sans-serif; color: black; margin-top: 0px; font-size: 11pt; margin-bottom: 0.0001pt;" class="">Over the last couple months Tom Devane, Steve Cady, and I sent out a survey and held two forums on the notion of a third edition of The Change Handbook.</div><div style="font-family: Arial, Helvetica, sans-serif; color: black; margin-top: 0px; font-size: 11pt; margin-bottom: 0.0001pt;" class=""> </div><div style="font-family: Arial, Helvetica, sans-serif; color: black; margin-top: 0px; font-size: 11pt; margin-bottom: 0.0001pt;" class="">Here's what you told us:</div><ul class=""><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">Go digital! While a book is nice, putting information about methodologies online is a way to stay current and accessible.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">Build a community of practice around these practices</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">Focus on the before/during/after of systems change</li></ul><div style="font-family: Arial, Helvetica, sans-serif; color: black; margin-top: 0px; font-size: 11pt; margin-bottom: 0.0001pt;" class=""> After talking about our personal interests and energy for action, here's where we landed:</div><ul class=""><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">Steve has energy around putting information online and growing a community. If you are interested in being involved, please contact him. (<a href="mailto:steve@stevecady.com" class="">steve@stevecady.com</a>)</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">Tom and Steve have energy around a book that speaks to before, after, and related topics in the style of The Change Handbook. They are in the process of determining the next steps.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">I am happy to advise and support them both but am not taking the lead this time round.</li></ul></td></tr></tbody></table><table border="0" width="100%" cellspacing="0" cellpadding="0" id="content_LETTER.BLOCK20" style="font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;" class=""><tbody class=""><tr class=""><td class="Content MainText" valign="top" rowspan="1" colspan="1" align="left" style="font-family: 'Times New Roman', Times, serif; font-size: 12pt; color: rgb(51, 51, 51); padding: 8px 20px 9px;"><div track="on" href="http://peggyholman.com/" linktype="1" target="_blank" class=""><div style="font-family: Arial, Helvetica, sans-serif; color: black; margin-top: 0px; font-size: 11pt; margin-bottom: 0.0001pt;" class="">Thanks to all for your support and appreciation for The Change Handbook through the years.</div><div style="font-family: Arial, Helvetica, sans-serif;" class=""><br class=""><span style="font-size: 11pt;" class="">Appreciatively,</span><br class=""><br class=""></div><div style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt;" class="">Peggy <br class=""></div></div></td></tr></tbody></table><div class=""><br class=""></div><br class=""><br class=""><div class="">
<div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant-caps: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; 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color: rgb(0, 0, 0); font-family: Arial; font-style: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant-caps: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-style: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant-caps: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; 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color: rgb(0, 0, 0); font-family: Arial; font-style: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant-caps: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">_________________________________</div><div class="">Peggy Holman</div><div class=""><a href="mailto:peggy@peggyholman.com" class="">peggy@peggyholman.com</a></div><div class="">Twitter: @peggyholman</div><div class=""><br class=""></div><div class=""><span class="Apple-style-span" style="font-size: 12px; font-family: Helvetica;"><div style="word-wrap: break-word; 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