<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi, what a lovely thread </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From Nonviolent Communication, I find <i>“What do you need?”</i> to be very effective in centring and grounding individuals before considering strategic responses.<o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>“What do you need”</span></i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> is about “legitimate needs” (Galtung), ie what’s really important to you, or what really matters here? Rather than/before asking “what do you think should/could happen?”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cheers Robyn<o:p></o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><span style='font-size:4.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Robyn Williams<o:p></o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><b><span style='font-size:16.0pt;font-family:"Calibri","sans-serif";color:#8DB3E2'>See</span></b><b><span style='font-size:16.0pt;font-family:"Calibri","sans-serif";color:#548DD4'>Change</span></b><b><span style='font-size:16.0pt;font-family:"Calibri","sans-serif";color:#C6D9F1'>WA</span></b><span style='font-size:16.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Communicate, facilitate and educate<o:p></o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><span style='font-family:"Calibri","sans-serif";color:#1F497D'>for sustainability</span><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><span style='font-family:"Calibri","sans-serif";color:#1F497D'>M: 0424 587 262<o:p></o:p></span></p><p class=MsoNormal style='margin-top:1.0pt'><span style='font-family:"Calibri","sans-serif";color:#1F497D'>E: <a href="mailto:pov@iinet.net.au">pov@iinet.net.au</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Fremantle ~ Geraldton<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Western Australia<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p></div></body></html>