<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">:-) I couldn’t agree more about supervision. Thanks for the Mahesh quote.<div class=""><br class=""><div apple-content-edited="true" class="">
<span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Namasté,</span><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Christine</span><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><img height="62" width="162" apple-inline="yes" id="2319D898-A121-4FC7-BD50-06EA0B4CCC53" apple-width="yes" apple-height="yes" src="cid:49B94F37-38AB-4484-A073-5818842F4399" class=""></span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Christine Whitney Sanchez, M.C.</span></span></span><div style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Phoenix,</span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""> </span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">AZ, USA •</span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""> </span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">+1.480.759.0262</span><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""><a href="http://www.innovationpartners.com" class="">www.innovationpartners.com</a> </span></span></span></div><div style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><a href="http://www.christinewhitneysanchez.com" class="">www.christinewhitneysanchez.com</a><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""> </span><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""><a href="https://www.facebook.com/ChristineWhitneySanchez" class="">Facebook</a> | </span><span style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""><a href="https://www.linkedin.com/in/christinewhitneysanchez" class="">LinkedIn</a> </span><span style="color: rgb(0, 0, 0); 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text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class=""><a href="https://twitter.com/CWhitneySanchez" class="">Twitter </a></span><br style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""></span></span></div><div style="color: rgb(0, 0, 0); font-family: 'Helvetica Neue'; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="color: rgb(0, 0, 0); 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<br class=""><div><div class="">On Jul 24, 2015, at 7:16 AM, Harrison <<a href="mailto:hhowen@verizon.net" class="">hhowen@verizon.net</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html; charset=utf-8" class=""><meta name="Generator" content="Microsoft Word 12 (filtered medium)" class=""><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--><div lang="EN-US" link="blue" vlink="purple" class=""><div class="WordSection1"><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Christine, I did have to chuckle. You said: “....some teams with supervisors, depending on their level of development according to some collectively created criteria.” I couldn’t help but wonder. “Who’s development?” Would that be the “teams” or the “supervisors” <o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Some years ago, one V.S. Mahesh – VP for Human Resources at the Taj Hotel Group, a part of the TATA family of businesses... with literally 1000’s of employees in all sorts of groups. For the record, Taj Hotels are known worldwide for superb service, even today, and I believe a large part of that is due to Mahesh. Anyhow, in an off comment, he said to me, “You know Harrison, all teams, work groups, call them what you may... are essentially self managed. Even under ideal circumstances something like 99.99% of client interactions take place outside of any possible supervision. That being the case, a “good” supervisor is one who enables people to work effectively in their “normal” situation – without any supervision.”<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Might it be that self management is the norm, albeit the conventional wisdom clearly has a different opinion...<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Harrison<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class=""><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Winter Address<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">7808 River Falls Drive<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Potomac, MD 20854<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">301-365-2093<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Summer Address<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">189 Beaucaire Ave.<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Camden, ME 04843<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">207-763-3261<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">Websites<o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><a href="x-msg://39/%20www.openspaceworld.com" class=""> www.openspaceworld.com</a><o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><a href="x-msg://39/www.ho-image.com" class="">www.ho-image.com</a><o:p class=""></o:p></span></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">OSLIST </span><span style="font-size:10.5pt;font-family:Consolas;color:#1F497D" class="">To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" class="">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><o:p class=""></o:p></span></div></div><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> </span></div><div class=""><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in" class=""><div class="MsoNormal"><b class=""><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class="">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class=""> OSList [<a href="mailto:oslist-bounces@lists.openspacetech.org" class="">mailto:oslist-bounces@lists.openspacetech.org</a>] <b class="">On Behalf Of </b>Christine Whitney Sanchez via OSList<br class=""><b class="">Sent:</b> Thursday, July 23, 2015 11:23 PM<br class=""><b class="">To:</b> Open Space List<br class=""><b class="">Subject:</b> [OSList] "Building Self-Management Muscles"<o:p class=""></o:p></span></div></div></div><div class="MsoNormal"><o:p class=""> </o:p></div><div class="MsoNormal">Nice job, Kevin! Take a look, everyone...<a href="http://www.huffingtonpost.com/great-work-cultures/building-self-management_b_7859320.html" class="">http://www.huffingtonpost.com/great-work-cultures/building-self-management_b_7859320.html</a><o:p class=""></o:p></div><div class=""><div class="MsoNormal"><o:p class=""> </o:p></div></div><div class=""><div class="MsoNormal">Yesterday, I had a conversation with one of my long-time clients, the COO of a nonprofit org, who teaches nonprofit management at a couple of universities. In her organization, they have a team-based culture that supports some self-managed teams and some teams with supervisors, depending on their level of development according to some collectively created criteria. <o:p class=""></o:p></div></div><div class=""><div class="MsoNormal"><o:p class=""> </o:p></div></div><div class=""><div class="MsoNormal">She commented that in an organization with a relatively small number of paid staff (70 FTEs, 55 Seasonal Staff, 2,000 volunteers) one of the challenges of self-managed functional teams is how quickly they become silos. From her perspective, self-managed cross-functional teams tend to spend too much time trying to understand what everyone does - these often don’t feel like teams but more like gaggles of loosely connected colleagues . <o:p class=""></o:p></div></div><div class=""><div class="MsoNormal"><o:p class=""> </o:p></div></div><div class=""><div class="MsoNormal">I would love to hear stories from any of you in our global community about successful self-managed teams in nonprofit orgs or in any type of org with under 100 FTEs.<o:p class=""></o:p></div></div><div class=""><div class="MsoNormal"><o:p class=""> </o:p></div></div><div class=""><div class="MsoNormal">Warm wishes from a toasty Phoenix evening,<o:p class=""></o:p></div></div><div class=""><div class=""><div class="MsoNormal"><span style="font-size: 10pt; font-family: 'Helvetica Neue', serif;" class=""><br class="">Christine<br class=""><span id="cid:image001.png@01D0C5F7.64A0D400"><image001.png></span><br class="">Christine Whitney Sanchez, M.C.<o:p class=""></o:p></span></div><div class=""><div class="MsoNormal"><span style="font-size: 10pt; font-family: 'Helvetica Neue', serif;" class="">Phoenix, AZ, USA • +1.480.759.0262<br class=""><a href="http://www.innovationpartners.com/" class="">www.innovationpartners.com</a> <o:p class=""></o:p></span></div></div><div class=""><div class="MsoNormal"><span style="font-size: 10pt; font-family: 'Helvetica Neue', serif;" class=""><a href="http://www.christinewhitneysanchez.com/" class="">www.christinewhitneysanchez.com</a><br class=""> <br class=""><a href="https://www.facebook.com/ChristineWhitneySanchez" class="">Facebook</a> | <a href="https://www.linkedin.com/in/christinewhitneysanchez" class="">LinkedIn</a> | <a href="https://twitter.com/CWhitneySanchez" class="">Twitter </a><br style="orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" class=""><br class=""><o:p class=""></o:p></span></div></div></div><div class="MsoNormal"><o:p class=""> </o:p></div></div></div></div></div></div><br class=""></div></body></html>