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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This is indeed an interesting thread. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Speaking of project management leads me to the oft-touted concept of Strategic Planning. Henry Mintzberg, who I believe coined the term in the early 80s, now sees it to be an inappropriate pairing of words. Planning, as Harrison noted, is what we would like to achieve with our best efforts. Strategy, on the other hand, is what is required when the plan meets the real world. In a sense I see planning as careful, methodical and unhurried, whereas strategy requires fast, reflexive thinking and action. The sailing analogy is helpful here. You plan to sail from Sydney to Hobart. The weather and currents compel you make numerous strategic alterations to your plan. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>As Mintzberg notes: “Even the best of intended strategies have to be tailored to all kinds of circumstances inconceivable in their initial formulation. The work of creating strategy cannot be programmed like that of shovelling coal. Effective strategists are not people who abstract themselves from the daily detail but quite the opposite: they are the ones who <i>immerse</i> themselves in it, while being able to abstract the <i>strategic messages</i> from it.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>and finally: “We are now ready to extract the planning baby from all that strategic planning bathwater.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So, effective project management requires both planning and strategy (though not ‘strategic planning’ which is a misnomer) and, from what I’ve seen of it, Open Space can well inform both of those components.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>David<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dr David Smith<br>BSc(Hons) PhD FRSA<br>Director, imaginACTION pty ltd<br> <br>50 Sweyn Street<br>Balwyn North<br>Victoria 3104<br>AUSTRALIA<br> <br>t +613 9857 8688<br>m 0411 444 048<br><a href="mailto:david@imaginaction.net.au">david@imaginaction.net.au</a><br><a href="http://www.imaginaction.net.au/">www.imaginaction.net.au</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> <br></span><span style='font-size:11.0pt;font-family:"Arial Black","sans-serif";color:#1F497D'>imaginACTION<br></span><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Overall Winner, <br>Australian Achiever Awards<br>Victorian TV, Film, Audio and Video</span></i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> OSList [mailto:oslist-bounces@lists.openspacetech.org] <b>On Behalf Of </b>Daniel Mezick<br><b>Sent:</b> Thursday, 24 July 2014 12:26 AM<br><b>To:</b> oslist@lists.openspacetech.org<br><b>Subject:</b> Re: [OSList] Management and Organization<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Harrison, you say: <br><br>"...Project Management as currently practiced ... it is usually the absolute a antithesis of OS... <br><br>"...Which represents a distinct liability for Project Management, I think."<br><br>This is heresy! Heresy I say<br><br>We all (likely) realize of course that "project management" represents an absolutely huge industry, with entrenched institutions...deeply invested incumbents with turf to defend, authority to maintain, etc.<br><br>This thread is shaping to be a great, self-organizing spectator sport...I'm making some popcorn<o:p></o:p></p><div><p class=MsoNormal>On 7/23/14 9:56 AM, Harrison Owen wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Bronwyn -- Personally, I think plans are wonderful, even essential. But I find it very useful to remember that the plan is the plan and not reality, in the same sense that the map is not the territory, the menu the meal, nor the book the experience. Each can be very helpful within limits and in their own way. Plans describe where we are intending to go, they bring us to the head of the trail, so to speak. They even can be helpful along the way as a sort of check list – but as every good general knows (and will admit) the (battle)Plan is out the window the moment the first bullet flies. Or, as a senior construction engineer confided to me – the Prints (blue) are out of date when the first shovel is turned.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>As for project management and Open Space – I surely agree that as Project Management as currently practiced ... it is usually the absolute a antithesis of OS. Which represents a distinct liability for Project Management, I think. A more appropriate understanding would be to see the world as totally self organizing sea, and project management is our attempt to plot a course. Of course you can plot any course you want... but at the end the course you sail is dependent upon the winds and tides of the day. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Winter Address<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Drive<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>301-365-2093<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Summer Address<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, ME 04843<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>207-763-3261<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Websites<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.openspaceworld.com">www.openspaceworld.com</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.ho-image.com">www.ho-image.com</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>OSLIST To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b> OSList [<a href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</a>] <b>On Behalf Of </b>Bronwyn Pagram<br><b>Sent:</b> Tuesday, July 22, 2014 7:59 PM<br><b>To:</b> Open Space os-list<br><b>Subject:</b> Re: [OSList] Management and Organization<o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Mmmm. This is offered with the greatest of respect for previous speakers. I am not on board with any assertion that an implementation plan for complicated - and complex - issues is not hugely valuable. I am not sure if that is what is being said here... It may be semantics.<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I would see many activities - building a bridge is the current example - where a robust concept, design and implementation plan is crucial to enabling an outcome that meets requirements: Safety. Performance. Longevity. Good plans are always the outcome of an extensive process of collaboration between diverse groups and individuals. They don't always get along. There is frequently disagreement and <i>much </i>iteration to work out the optimal way forward. This process continues every day right through the project to when you cut the red ribbon declaring it open. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is this process of collaboration what you are thinking of here when you talk about 'open space all the way'?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I would just see that as part of good project management. ???? <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I think my question/issue here is that my concept of 'self-organising' is somewhat separate from project management which I see as a process that, if well designed and executed, ensures that all the key voices are heard and taken account of, and then takes a disciplined approach to making sure all the myriad of required actions actually takes place. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Bronwyn<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>: <a href="mailto:chris.corrigan@gmail.com">chris.corrigan@gmail.com</a><o:p></o:p></p><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Date: Tue, 22 Jul 2014 17:47:20 -0400<br>To: <a href="mailto:oslist@lists.openspacetech.org">oslist@lists.openspacetech.org</a><br>Subject: Re: [OSList] Management and Organization<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Nothing ever happens according to the plan. And OS helps with those elements that take us by surprise. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><br>-- <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>CHRIS CORRIGAN<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harvest Moon Consultants<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Facilitation, Open Space Technology and process design <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Check <a href="http://www.chriscorrigan.com" target="_blank">www.chriscorrigan.com</a> for upcoming workshops, blog posts and free resources. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>On Jul 22, 2014, at 5:06 PM, "Harrison Owen" <<a href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Chris – I love your story, but I guess you have never built a bridge. Neither have I. But I have been involved in a whole mess of large construction projects (The CIA, Dulles International, etc) and I can tell you NOTHING ever happened according to The Plan. Open Space the whole way!<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Winter Address<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Drive<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>301-365-2093<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Summer Address<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, ME 04843<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>207-763-3261<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Websites<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://%20www.openspaceworld.com" target="_blank">www.openspaceworld.com</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.ho-image.com" target="_blank">www.ho-image.com</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>OSLIST To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b> OSList [<a href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</a>] <b>On Behalf Of </b><a href="mailto:chris.corrigan@gmail.com">chris.corrigan@gmail.com</a><br><b>Sent:</b> Tuesday, July 22, 2014 2:58 PM<br><b>To:</b> World wide Open Space Technology email list<br><b>Subject:</b> Re: [OSList] Management and Organization<o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I seek simplicity in trying to describe where and how Open Space does it’s magic.<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>One of the ways I have had excellent success over the years in describing this work is derived from David Snowden’s work on the Cynefin framework. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The short story is this:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We are faced all the time with problems that are basically knowable, and problems that aren’t. Knowable problems mean that with the right knowledge and expertise, they can be fixed. A technical team can come together and analyse the causes, work with what’s available and craft a solution. Then they can get an implementation plan in place and go ahead and do it. These kinds of problems have a start line and a finish line. When you are done, you are done. Building a bridge is one of those kinds of problems. You build it and there is no tolerance for failure. It needs to be failsafe.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Open Space doesn’t work well for those kinds of problems because the solution is basically already known, or at least knowable. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Then there are problems for which no know solution exists, and even if you did get a solution, you can’t really “solve” the problem because the problem is due to a myriad of causes and is itself emergent. For example, racism. Look around and you will find very few people that identify themselves as racists, but look at the stats for Canadian society for example and you see that non-white people are trailing in every indicator of societal success. Essentially you are seeing the results of a racist society but no racists anywhere. This is an emergent problem. Racism itself is a self-organizing phenomenon, notwithstanding the few people that actively engineer racist environments. Such a problem didn’t really start anywhere and it can’t really end either. What is needed is a way of addressing it, moving the system away from the negative indicators and towards something else.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>In other words, this is a complex problem. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The way to solve complex problems is to create many “strange attractors” around which the system can organize itself differently. Open Space nis the best method I know of for creating such strange attractors, as they are born from the passion and responsibility of those that want to create change, and they are amplified by people coming together to work on these things.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It’s “post and host” rather than “command and control.” <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And because you can’t be sure if things are going to work out, you have to adopt a particular mindset to your initiative: one that is “safe to fail.” In other words, if it doesn’t work, you stop doing it. If it does work, you do more of it. And all the way along you build in learning, so that the system can see how change is made and be drawn towards those initiatives that are currently making a difference. Certainly this kind of problem solving is not useful for building a bridge, as you cannot afford a failure there. But for problems with no known solutions, it is brilliant. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison has spent decades outlining this simplicity in even less words than I have now and his writing and thinking is, and continues to be far ahead of it’s time and maybe a little under appreciated because it is delivered in simple terms like “don’t work so hard.” But ultimately this is the best and most important advice for working in complex systems. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Open Space. Do it. Learn. Do it again. Don’t work so hard.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>More than that really starts to build in the delusion that people can possibly know what to do. From that place solutions will be deluded. That they may work is pure luck. Open Space offers us a disciplined approach to addressing complexity in an ongoing way. Don’t be fooled by its simplicity.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Chris<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Jul 21, 2014, at 6:52 PM, Harrison Owen <<a href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Love what you are saying... and I think you may be working much too hard. From where I sit, the basic reality is that all the World is self-organizing. That includes all the stuff we think we “organized.” So the bottom line is – we are all self organizing, and some of us are doing it better. Which is to say that some folks are struggling to invent what is already happening “all by itself,” and others are allowing (appreciating) what is happening all by itself. For me, Open Space is simply a great way of “practicing” what is already happening. Even if we think it isn’t. Or something.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Winter Address<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Drive<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>301-365-2093<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Summer Address<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, ME 04843<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>207-763-3261<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Websites<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.openspaceworld.com">www.openspaceworld.com</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.ho-image.com">www.ho-image.com</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>OSLIST<span class=ecxapple-converted-space> </span>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span>OSList [<a href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</a>]<span class=ecxapple-converted-space> </span><b>On Behalf Of<span class=ecxapple-converted-space> </span></b>agusj<br><b>Sent:</b><span class=ecxapple-converted-space> </span>Sunday, July 20, 2014 11:25 PM<br><b>To:</b><span class=ecxapple-converted-space> </span>World wide Open Space Technology email list<br><b>Subject:</b><span class=ecxapple-converted-space> </span>Re: [OSList] Management and Organization<o:p></o:p></p></div></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello Harrison, David S and David O,<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I find the thread of this conversation very interesting and inspiring. In my opinion, the success of using OS to transform businesses in self-organizing organizations depends of the way you do it. It is very different to use OS as a means to experience a different way of organization than using OS as a means to allow organizations to have an experience of themselves from a context of self-organization. <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>An option of the first approach is to use OS as an isolated practice in the "old system". This way maybe it can help to fix something, but it is very possible that it is not going to make a real difference, if the organization does not transfer in any way the underlying conditions of OS to its everyday environment. <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>An example of the second approach is to use OS as a Trojan horse, acting like a hacker. Under this scenario, the organization adopt OS as a common practice because its effectiveness to solve problems or to foster innovation, or whatever. This way, its continued use over time probably generates a new cultural context that facilitates the emergence of self-organization. It could take time, but the chance that self-organization put down roots is higher than with the first approach.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Agustin<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>PS - Recently I read a book that shows the cases of some organizations that are defying the "old system" very succesfully. The name of the book is Reinventing Organizations written by Frederic Laloux.<o:p></o:p></p></div></div><div><div><div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span>Harrison Owen <<a href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>><br><b>To:</b><span class=ecxapple-converted-space> </span>'World wide Open Space Technology email list' <<a href="mailto:oslist@lists.openspacetech.org">oslist@lists.openspacetech.org</a>><span class=ecxapple-converted-space> </span><br><b>Sent:</b><span class=ecxapple-converted-space> </span>Wednesday, February 5, 2014 12:09 PM<br><b>Subject:</b><span class=ecxapple-converted-space> </span>Re: [OSList] Management and Organization<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div id=ecxyiv7611179322><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David, Listen to your words...<span class=ecxapple-converted-space> </span>“we're exploring the question of how can we have some structure and boundaries and yet provide space for self-organization. It's hard to find models that enable both.”<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I hate to say it, and you won’t be surprised, but I think you are working much too hard. Sounds to me suspiciously like a variant of “organizing a self organizing system.” Especially that part about “find(ing) models.” The systems you are contemplating (your business and the Association) are their own best models. Nothing else will even come close because they are unique. And if self organization is anything like I think it is, one of its major activities is the creation of “structures and boundaries.” That, by definition, is what self organizing systems do, along with a few other things. So the key activity for me would be to stop looking for models, and start paying careful attention to how your two self organizing systems naturally express themselves in structure and form.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Initially your task will be complicated by all those “other” structures and forms that have been laid on, arbitrarily I would say, just because it seemed like a good idea at the time – in accord with the latest “models,” or “accepted practice.” After all, we think we all know what an organization SHOULD look like.J<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>But there is a way through the forest, I think, which is actually the “design principle” I employed in the development of Open Space Technology. You’ve heard it before.<span class=ecxapple-converted-space> </span><b>Think of one more thing NOT to do</b>. Just keep striping away those forms and procedures that you thought to be essential for your organizations’ function. Don’t try to do it all at once, and start with what I might call the low hanging fruit. Those things that just get done, even though nobody can remember why.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Then notice what happens. If something comes back, that is pretty good evidence that it was a natural form or structure, and your systems, in their own wisdom, felt the need. On the other hand, if it stays gone, just say bye, bye, enjoy the new space, and get on with your business.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It is true, of course that some structures and forms are required by external authorities: Taxes, annual reports, and the like. In those situations, I have found it helpful to ask, “What is the minimal level of form and structure required to get the job done?” For some reason, people seem to make the simplest things unendingly complicated.<span class=ecxapple-converted-space> </span><i>In extremis</i><span class=ecxapple-converted-space> </span>there is a presumption that if it is simple, it can’t be any good. I’ve noticed this on more than one occasion with the public perception of OST, especially among those who have never been involved. I suppose this has something to do with the Expert Syndrome – if you make it complicated enough you will surely require the services of an Expert to help you through. For a fee of course. And to be honest, we in the OS community sometimes seem to be guilty of the same thing.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So there are some suggestions to get started. If you want more, and probably more than you want – you might take a look at Part II of<span class=ecxapple-converted-space> </span><i>Wave Rider</i>, “A Wave Rider’s Guide to the Future.” And for a slightly different slant see Part IV of the<span class=ecxapple-converted-space> </span><i>Power of Spirit,</i><span class=ecxapple-converted-space> </span>“The Care and Feeding of the Interactive Organization.” And just to be clear, an Interactive Organization is my term for a conscious, self organizing system.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>PS – And for the record, all of the above are by yours truly and available from <a href="http://Amazon.com" target="_blank">Amazon.com</a> and the publisher, Berrett-Koehler.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison Owen<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Dr.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>USA<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave. (summer)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, Maine 04843<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Phone 301-365-2093<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>(summer) 207-763-3261<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span class=ecxmsohyperlink><u><a href="http://www.openspaceworld.com" target="_blank">www.openspaceworld.com</a></u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span class=ecxmsohyperlink><u><a href="http://www.ho-image.com" target="_blank">www.ho-image.com</a></u></span><span class=ecxapple-converted-space> </span>(Personal Website)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div id=ecxyiv7611179322yqt80360><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span><a href="mailto:oslist-bounces@lists.openspacetech.org">oslist-bounces@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span>[<a href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</a>]<span class=ecxapple-converted-space> </span><b>On Behalf Of<span class=ecxapple-converted-space> </span></b>David Osborne<br><b>Sent:</b><span class=ecxapple-converted-space> </span>Tuesday, February 04, 2014 6:57 PM<br><b>To:</b><span class=ecxapple-converted-space> </span>World wide Open Space Technology email list<br><b>Subject:</b><span class=ecxapple-converted-space> </span>Re: [OSList] Management and Organization<o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison,<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I had to laugh at my own words as I re-read them..<span class=ecxapple-converted-space> </span><i>."support leaders in adopting approaches that move toward greater and greater levels of self-organization." </i>The system of course is self-organizing all the time !!! <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Opening space enables the system it to move closer and closer to high performance versus stuckness, stagnation, decline and death. If I restate what I was trying to express, I think we can Open Space in big ways as an OS does and/or in small ways through the openness in leadership approaches that provide more space for passion, creativity, personal responsibility etc. This is working at the micro-level though versus the full paradigm shift you describe. I agree with your description whole-heartedly.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You raise for me very pragmatic questions. Both in our small company, ChangeFusion, and in a global membership organization I'm involved in we're exploring the question of how can we have some structure and boundaries and yet provide space for self-organization. it's hard to find models that enable both.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I'd love to hear if others have suggestions of examples.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Tue, Feb 4, 2014 at 2:54 PM, Harrison Owen <<a href="mailto:hhowen@verizon.net" target="_blank">hhowen@verizon.net</a>> wrote:<o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello David O. and David S. I’ve re-titled to give the thread a new name if only because I think it is headed in some new directions with hopefully a long and useful discussion in prospect.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This discussion may get a little difficult as we attempt to define and understand the words we are using, “Management,” for example. I had in mind the more common garden variety of Management’s role in organizations. As Wikipedia (that source of all useful information) notes, “Despite the move toward workplace democracy, command-and-control organization structures remain commonplace as <i>de facto</i> organization structure.” (Wikipedia). Back in the old days a common definition of a good manager was one who, “Makes the plan, manages to the plan, and meets the plan.” And we all know how that was supposed to be done. Single word: Control. Lots of Command and Control.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David has moved in new, interesting and effective directions saying, “What I have found is that as I'm able to share the conditions that support self-organization and how they can be integrated into individuals leadership approach that the leaders move toward approaches that support greater and greater self-organization.”<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I applaud the effort, but it seems to me it may be rather a half step. If I hear David’s words correctly, the fundamental understanding of “organization” remains unchanged (predesigned structure and controls with Leaders/Managers in charge) and the new effort is to enable “leaders (to) move toward approaches that support greater and greater self-organization.” Tactically I can certainly understand the approach, but what if organization is fundamentally, essentially, in totality – Self Organizing? If that is the situation, “greater and greater self organization” makes little sense for a very simple reason. It is all self organizing to begin with! But I guess that is just splitting hairs, and for sure the heart is moving in the right direction.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The revolutionary in me (and yes there is some of that<span class=ecxapple-converted-space> </span>J) would dearly love to shake the organizational world by the scruff of the neck saying something like, Move on, Wake up! You just can’t get there from here. And for a certainty, such an approach would have no chance of success. There needs to be a change in view, I am sure -- but forced change, were it even possible, falls back on the old way which wasn’t effective then and won’t work now. And there is another way which unfortunately requires some patient waiting. But we may not have to wait that long.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It is a very common lament -- that, “things just aren’t working.” What “things” and the nature of their dysfunction are often left unsaid, but the universal uneasiness is pretty clear. To date, the usual response has been to do more and more of what we’ve always done, but maybe with a different name (Quality Circles, Process Re-Engineering, Dialogue, maybe even AGILE when mandated etc.). The results have not been inspiring. Some would even include Open Space Technology as a new tool. But I don’t think that works either if the intent is to fix the old system.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>As the lament continues, some strange things are happening. Every now and again something actually WORKS! And it works even when the plans are busted, the leadership is incompetent, the environment sour and threatening. Who knows how or why – but it worked. The Brits usually call this Muddling Through, which is what happens when everything goes a different way than it was supposed to – but it all turns out fine. Phew!<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>There is another name for this strange phenomenon. Anomaly. Anomaly literally means being outside the law (lawless) from the Greek<span class=ecxapple-converted-space> </span><i>a</i><span class=ecxapple-converted-space> </span>(without)<span class=ecxapple-converted-space> </span><i>nomos</i><span class=ecxapple-converted-space> </span>(law). Anomalies cause one to scratch the head in wonder...How on earth could THAT happen? Most often, we just pass them by with a dismissive, “weird!” I think that is a mistake.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Peter Vaill, an old friend and colleague, had a knack for seriously noticing anomalies. He observed that some organizations performed at levels of excellence that definitely blew away the competition. He called them High Performing Systems. The problem was, these systems broke all the rules of how organizations were supposed to work. As a Professor of Management, Peter could be accused of a flawed effort because instead of attempting to analyze how they worked, Peter contented himself with a delightful description of what they did, which he captured in a short paper (1977<i>), The Behavioral Characteristics of High Performing Systems</i>. I say delightful because he wrote in a totally colloquial fashion, and definitely not in the style of Academe, even though he was the (then) Dean of the Business School at George Washington University.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Writing almost 10 years before Open Space Technology, Peter seems prescient, for his “Behavioral Characteristics” are a perfect description of the common behavior at every Open Space I have ever seen. Taking a tall leap in logic, I have argued (Wave Rider) that the link between Peter’s High Performing Systems, and what we have experienced in Open Space is the phenomenon of self organization. Or put somewhat differently, High Performing Systems are well functioning self organizing systems. And in function and effect they are definitely anomalous for according to the accepted wisdom, they simply could not happen or do what they do!<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On the subject of Anomaly and the importance of same, the work of Thomas Kuhn comes to mind. Author of, “The Structures of Scientific Revolutions,” Kuhn gave us that wonderful concept, “paradigm,” as in Paradigm Shift. As an historian of Science, Kuhn describes how the scientific world grew in wisdom and stature, passing through several understandings of the nature of things, on the way to new (and presumably better) ones. That passage he called, Paradigm Shifts. According to his story, the scientific or learned community held a certain view of reality for a period of time, which worked very well, and seemed to explain most, if not all, of the phenomenon of their experience. This view (paradigm) was taken as The Truth, and defended with ferocity. For example, everybody “knew” at one time that the Earth was the center of everything and those who disagreed were considered heretics, and often dispatched. Galileo, for instance. Then funny little anomalies began to show up as people observed the heavens. If the anomalies were not an illusion then Earth centeredness was false – which everybody knew must be wrong, insanity, or worse. But the anomalies refused to go away, which made people more and more uncomfortable, to say nothing of angry. Then one shinning day the view shifted. Same old heavens as before but seen with totally new eyes. Paradigm shift. Very powerful and never comfortable.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This brief sojourn into the History of Science can be helpful to our present concerns, I think, for we are facing a very similar situation in our understanding of organizations, as well as management. The traditional understanding of organization, and therefore management, has been around for a long time. As with all paradigms, it is taken to be The Truth, and those who challenge will inevitably be subject to dismissal at the beginning, changing to discomfort, and perhaps ending with anger. The reason is very simple. The investments in this particular paradigm are enormous, and include ways of life, ways of making a living, and for some, life itself. Messing with all of that cannot be done lightly.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And yet the anomalies persist. Some are quite subtle and are perceived only as a growing sense that “things are not working as we expected.” However, when the system/organization seems broken, it is clear that we must fix it and we think we know how. If the organizational process is screwy, then obviously we need Process Re-Engineering. But it didn’t work. We try harder and harder, doing variants of what we’ve always done, and (surprisingly) we get what we’ve always got. But hope springs eternal, and someday we will find The Fix. Or so it says in all the books. Maybe.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Other anomalies are not so subtle. Open Space Technology is such an anomaly. I believe it to be true that Open Space violates virtually all principles and practices of traditional organizational theory and management practice. To the extent that it (OS) works as we have experienced it working – much if not all of current practice is called into question. My view is doubtless biased, but some 20 years ago, a senior official from the American Society for Training and Development (pardon the repeat) seemingly had the same impression when he told me, after hearing what happened in Open Space, “Harrison, if what you say is true, then 99% of what we are currently do does not need to be done.” I would have been greatly relieved had I been able to argue with him. But I couldn’t. I can’t.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So David(s) – where does that leave us? Discretion might dictate picking up our toys and going home. Others might suggest heading for the barricades. Personally I don’t think either possibility is very useful. I simply cannot deny what I have experienced in Open Space, nor can I resist the compulsion to share the experience in whatever way with whomsoever might show up. I think the bottom line may come down to: Move slowly with empathy, and be prepared to wait.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And what would that mean for us and what we do...? At a practical level, it could mean something like this. Let’s suppose that the Management of a very traditional Organization shows up on our doorstep. They are concerned that organizational function is dismal, the people seem to dislike each other and what they are doing, and profits have disappeared. The request is simple: Help! Somewhere they heard about Open Space and believe (hope) it could fix their system, or at least make a start.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It sounds like a marvelous opportunity, and a natural response would be, YES! At least that would be my response. All the essential preconditions for OS seem to be in place (real issue, complexity, etc) – BUT ... There are some issues to consider. First, if by “fixing their system” the client means that the “traditional Organization” is going to be put back together as it once was, that is a real problem, I think. The reason is simple – the root of their problems is precisely the system (understanding of organization) they were working under. Make it even stronger. Were I to design a system that would maximize separation and alienation, minimize creativity and collaboration – I don’t think I could do any better than the system they were operating under. Fixing, or restoring that system would only compound their misery. Secondly, Doing an Open Space in that organization is quite likely to increase the general dissatisfaction with how things are done. As one senior executive from a very traditional organization said to me following an Open Space we did, “You have ruined me for work in this place. I am not sure whether to thank you or hate you.” Talk about being caught on the horns of a dilemma! If fully successful with my task (opening space), I will have failed the clients’ primary expectations (fixing the system) and simultaneously raised the level employee dissatisfaction.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>All true, I think. And I would still do the Open Space, but my reasons could cause some problems unless very carefully explained, and that explanation itself is problematical. At one level I will do the Open Space because I know that it will enable people to be more comfortable, powerful, sure of themselves. That’s the easy part. But at another level I will do the Open Space in order to introduce anomaly... one more nudge towards Paradigm Shift.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I know full well that I can’t shift paradigms for people. The same is true of Transformation, which has a lot to do with paradigm shift. Both will happen all by themselves...or not. But I can and will nudge when given the opportunity. After that it is all about waiting...<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So what do you think about all that?<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison Owen<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Dr.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>USA<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave. (summer)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, Maine 04843<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Phone<span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>301-365-2093</u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>(summer) <span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>207-763-3261</u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><a href="http://www.openspaceworld.com">www.openspaceworld.com</a></u><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><a href="http://www.ho-image.com">www.ho-image.com</a></u><span class=ecxapple-converted-space> </span>(Personal Website)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span><a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">oslist-bounces@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span>[<a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">mailto:oslist-bounces@lists.openspacetech.org</a>]<span class=ecxapple-converted-space> </span><b>On Behalf Of<span class=ecxapple-converted-space> </span></b>David Osborne<br><b>Sent:</b><span class=ecxapple-converted-space> </span>Monday, February 03, 2014 9:47 AM<br><b>To:</b><span class=ecxapple-converted-space> </span>World wide Open Space Technology email list<br><b>Subject:</b><span class=ecxapple-converted-space> </span>Re: [OSList] Trust<o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I'm not sure I agree OS fails as a management tool.....Self-Organization has become the lens I look at all my work as an individual who supports groups and organizations in change and in my leadership and management development work. It's not an either / or for me os works or doesn't work as a management tool. <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Leadership is simply supporting an organization in moving toward its goals. The invitation in OS is the goal or issue that people care about. What I have found is that as I'm able to share the conditions that support self-organization and how they can be integrated into individuals leadership approach that the leaders move toward approaches that support greater and greater self-organization. This is not top-down, traditional leadership or management. As you propose in Wave-Rider Harrison, I believe the principles of OS / self-organization can be integrated as a leadership approach with great results.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Mon, Feb 3, 2014 at 8:57 AM, Harrison Owen <<a href="mailto:hhowen@verizon.net" target="_blank">hhowen@verizon.net</a>> wrote:<o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David – I would totally agree that OS<span class=ecxapple-converted-space> </span>“utterly fails as a management tool.” Then again I think that OS shares this fate/condition with all other “management tools,” at least as I understand “management” and “tool” in the context of enabling effective human performance. And thereby hang the beginning of a long and useful discussion, I think.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>ho<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison Owen<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Dr.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>USA<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave. (summer)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, Maine 04843<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Phone<span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>301-365-2093</u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>(summer) <span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>207-763-3261</u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><a href="http://www.openspaceworld.com">www.openspaceworld.com</a></u><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><a href="http://www.ho-image.com">www.ho-image.com</a></u><span class=ecxapple-converted-space> </span>(Personal Website)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span><a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">oslist-bounces@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span>[mailto:<a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">oslist-bounces@lists.openspacetech.org</a>]<span class=ecxapple-converted-space> </span><b>On Behalf Of<span class=ecxapple-converted-space> </span></b>David stevenson<br><b>Sent:</b><span class=ecxapple-converted-space> </span>Monday, February 03, 2014 1:51 AM<br><b>To:</b><span class=ecxapple-converted-space> </span>World wide Open Space Technology email list<br><b>Subject:</b><span class=ecxapple-converted-space> </span>Re: [OSList] Trust<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Ho indeed Harrison! OpenSpace opens space for freedom of spirit and heart, choice and the weaving of our fates and destinies with that of our world, it does not achieve complience and so, at least to the extent that people are to be managed...<o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Saturday, February 1, 2014, Harrison Owen <<a href="mailto:hhowen@verizon.net" target="_blank">hhowen@verizon.net</a>> wrote:<o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Brendan said: “And in my view , all germinating from that initial transfer of trust between mentor and sponsor” Right on! I don’t think it makes a bit of difference how elegantly one “does” the Open Space. It is really all about TRUST. When I said that anybody with a good heart and good mind can “do it,” that is just a long winded way of saying what I’ve always found to be true. Expertise is interesting. Integrity and Trust are essential. A new comer to the OS world, opening space for the very first time, muffing some lines, and forgetting others – can do every bit as well as a 20 year veteran. The coin of the realm is Integrity, authenticity, trust. But none of that should be news, for that trio is the bedrock of all positive human encounter, I think. Which may just be another way of pointing out that OS is not some special process we do, it is just life lived well. Or something.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>ho<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Harrison Owen<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>7808 River Falls Dr.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Potomac, MD 20854<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>USA<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>189 Beaucaire Ave. (summer)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Camden, Maine 04843<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Phone<span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>301-365-2093</u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>(summer) <span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>207-763-3261</u></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><a href="http://www.openspaceworld.com">www.openspaceworld.com</a></u><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><a href="http://www.ho-image.com">www.ho-image.com</a></u><span class=ecxapple-converted-space> </span>(Personal Website)<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span><a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">oslist-bounces@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span>[<a href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank">mailto:oslist-bounces@lists.openspacetech.org</a>]<span class=ecxapple-converted-space> </span><b>On Behalf Of<span class=ecxapple-converted-space> </span></b>Brendan McKeague<br><b>Sent:</b><span class=ecxapple-converted-space> </span>Saturday, February 01, 2014 12:57 AM<br><b>To:</b><span class=ecxapple-converted-space> </span>World wide Open Space Technology email list<br><b>Subject:</b><span class=ecxapple-converted-space> </span>Re: [OSList] Sponsor PreWork Conversation (long)<o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>A very interesting question Chuni Li...<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The sponsor was being mentored by one of my colleagues in our local Open Space community of practice (Wave Riders) who suggested to him that OS was the right method/model for the task at hand. As his coach (the formal role as perceived by the organisation), my colleague encouraged the sponsor to get in touch with me to avoid any perceived conflict of interest. The sponsor researched OS for himself first and then engaged me to provide the specialist knowledge....Harrison often says that anyone with a good heart and head can open space - and I agree - while at the same time, I acknowledge that 'Open Space wisdom' is often helpful, if not necessary, in situations of increased complexity and potential conflict. <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>After his initial attraction to OS in theory, and as part of his research, the sponsor then ran a mini Open Space within his own jurisdiction to see how it worked in reality - he wished to speak from his lived experience when engaging with his higher-uppers. He also watched a few of the growing library of YouTube clips that are so wonderful for educating potential sponsors. <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Now totally convinced, the transfer of trust was complete at various levels....trusting the process (OST works) AND trusting the facilitator (who was aligned with the essence of OST - i.e living in it) AND trusting that both facilitator and process were 'fit-for-purpose' in this context. <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And in my view , all germinating from that initial transfer of trust between mentor and sponsor<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hope this story helps <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cheers Brendan<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On 31/01/2014, at 1:10 PM,<span class=ecxapple-converted-space> </span><a href="mailto:chunili2000@yahoo.com" target="_blank">chunili2000@yahoo.com</a><span class=ecxapple-converted-space> </span>wrote:<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you Brendan for taking the time to organize and share this information - so precious and such a generous gift!<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am curious about the sponsor who "put his neck out" to make the event happen.<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Had he experienced OST before? Did you have to "convince" him? What made him willing to "jump through the hoops?" Was it the OST process or was it you that he trusted?<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Chuni Li<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>New Jersey<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b><span class=ecxapple-converted-space> </span>Brendan Mc<o:p></o:p></p></div></div></div></div></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><br>--<span class=ecxapple-converted-space> </span><br>David Stevenson<br>Sent from Gmail Mobile<o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>_______________________________________________<span class=ecxapple-converted-space> </span><br>OSList mailing list<span class=ecxapple-converted-space> </span><br>To post send emails to<span class=ecxapple-converted-space> </span><a href="mailto:OSList@lists.openspacetech.org" target="_blank">OSList@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span><br>To unsubscribe send an email to<span class=ecxapple-converted-space> </span><a href="mailto:OSList-leave@lists.openspacetech.org" target="_blank">OSList-leave@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span><br>To subscribe or manage your subscription click below:<span class=ecxapple-converted-space> </span><br><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>--<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David Osborne<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><image001.jpg><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.change-fusion.com/" target="_blank">www.change-fusion.com</a><span class=ecxapple-converted-space> </span>|<span class=ecxapple-converted-space> </span><a href="mailto:dosborne@change-fusion.com" target="_blank">dosborne@change-fusion.com</a><span class=ecxapple-converted-space> </span>|<span class=ecxapple-converted-space> </span><span class=ecxmsohyperlink><u>703.939.1777</u></span><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>_______________________________________________<span class=ecxapple-converted-space> </span><br>OSList mailing list<span class=ecxapple-converted-space> </span><br>To post send emails to<span class=ecxapple-converted-space> </span><a href="mailto:OSList@lists.openspacetech.org" target="_blank">OSList@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span><br>To unsubscribe send an email to<span class=ecxapple-converted-space> </span><a href="mailto:OSList-leave@lists.openspacetech.org" target="_blank">OSList-leave@lists.openspacetech.org</a><span class=ecxapple-converted-space> </span><br>To subscribe or manage your subscription click below:<span class=ecxapple-converted-space> </span><br><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>--<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>David Osborne<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.change-fusion.com/" target="_blank">www.change-fusion.com</a><span class=ecxapple-converted-space> </span>|<span class=ecxapple-converted-space> </span><a href="mailto:dosborne@change-fusion.com" target="_blank">dosborne@change-fusion.com</a><span class=ecxapple-converted-space> </span>| 703.939.1777<o:p></o:p></p></div></div></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div id=ecxyqt52024><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>OSList mailing list<br>To post send emails to<span class=ecxapple-converted-space> </span><a href="mailto:OSList@lists.openspacetech.org">OSList@lists.openspacetech.org</a><br>To unsubscribe send an email to<span class=ecxapple-converted-space> </span><a href="mailto:OSList-leave@lists.openspacetech.org">OSList-leave@lists.openspacetech.org</a><br>To subscribe or manage your subscription click below:<br><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>OSList mailing list<br>To post send emails to<span class=ecxapple-converted-space> </span><a href="mailto:OSList@lists.openspacetech.org">OSList@lists.openspacetech.org</a><br>To unsubscribe send an email to<span class=ecxapple-converted-space> </span><a href="mailto:OSList-leave@lists.openspacetech.org">OSList-leave@lists.openspacetech.org</a><br>To subscribe or manage your subscription click below:<br><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>OSList mailing list<br>To post send emails to <a href="mailto:OSList@lists.openspacetech.org">OSList@lists.openspacetech.org</a><br>To unsubscribe send an email to <a href="mailto:OSList-leave@lists.openspacetech.org">OSList-leave@lists.openspacetech.org</a><br>To subscribe or manage your subscription click below:<br><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org" target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></blockquote><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>_______________________________________________ OSList mailing list To post send emails to <a href="mailto:OSList@lists.openspacetech.org">OSList@lists.openspacetech.org</a> To unsubscribe send an email to <a href="mailto:OSList-leave@lists.openspacetech.org">OSList-leave@lists.openspacetech.org</a> To subscribe or manage your subscription click below: <a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div></div></div></div></div></div><p class=MsoNormal><br><br><br><o:p></o:p></p><pre>_______________________________________________<o:p></o:p></pre><pre>OSList mailing list<o:p></o:p></pre><pre>To post send emails to <a href="mailto:OSList@lists.openspacetech.org">OSList@lists.openspacetech.org</a><o:p></o:p></pre><pre>To unsubscribe send an email to <a href="mailto:OSList-leave@lists.openspacetech.org">OSList-leave@lists.openspacetech.org</a><o:p></o:p></pre><pre>To subscribe or manage your subscription click below:<o:p></o:p></pre><pre><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></pre></blockquote><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>-- <br><br><o:p></o:p></p><p class=p1>Daniel Mezick, President<o:p></o:p></p><p class=p1>New Technology Solutions Inc.<o:p></o:p></p><p class=p1>(203) 915 7248 (cell)<o:p></o:p></p><p class=p2><span class=s1><a href="http://newtechusa.net/dan-mezick/">Bio</a></span><span class=s2>. <a href="http://newtechusa.net/blog/"><span class=s1>Blog</span></a>. <a href="http://twitter.com/#%21/danmezick/"><span class=s1>Twitter</span></a>.</span><span class=apple-converted-space><span style='color:black'> </span></span><o:p></o:p></p><p class=p3><span class=s2>Examine my new book:</span><span class=apple-converted-space><span style='color:black'> </span></span><span class=s2><a href="http://newtechusa.net/about/the-culture-game-book/"><span class=s1>The Culture Game </span></a></span><span class=s1>: Tools for the Agile Manager</span><span class=s2>.</span><o:p></o:p></p><p class=p1>Explore Agile Team <a href="http://newtechusa.net/services/agile-scrum-training/"><span class=s3>Training</span></a> and <a href="http://newtechusa.net/services/agile-scrum-coaching/"><span class=s3>Coaching.</span></a><o:p></o:p></p><p class=p1>Explore the <a href="http://newtechusa.net/user-groups/ma/"><span class=s3>Agile Boston </span></a>Community.<span class=apple-converted-space> </span><o:p></o:p></p></div></div></body></html>