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    <span><span>Harrison, you say: <br>
        <br>
        "...Project Management as currently practiced ... it is usually
        the absolute a antithesis of OS...  </span><br>
      <br>
      "...Which represents a distinct liability for Project Management,
      I think."<br>
      <br>
      This is heresy! Heresy I say<br>
      <br>
      We all (likely) realize of course that "project management"
      represents an absolutely huge industry, with entrenched
      institutions...deeply invested incumbents with turf to defend,
      authority to maintain, etc.<br>
      <br>
      This thread is shaping to be a great, self-organizing spectator
      sport...I'm making some popcorn<br>
      <br>
    </span>
    <div class="moz-cite-prefix">On 7/23/14 9:56 AM, Harrison Owen
      wrote:<br>
    </div>
    <blockquote cite="mid:002501cfa67d$f62b4f30$e281ed90$@net"
      type="cite">
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        charset=US-ASCII">
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      <div class="WordSection1">
        <p class="MsoNormal"><span>Bronwyn -- Personally, I think plans
            are wonderful, even essential. But I find it very useful to
            remember that the plan is the plan and not reality, in the
            same sense that the map is not the territory, the menu the
            meal, nor the book the experience. Each can be very helpful
            within limits and in their own way. Plans describe where we
            are intending to go, they bring us to the head of the trail,
            so to speak. They even can be helpful along the way as a
            sort of check list – but as every good general knows (and
            will admit) the (battle)Plan is out the window the moment
            the first bullet flies. Or, as a senior construction
            engineer confided to me – the Prints (blue) are out of date
            when the first shovel is turned.</span></p>
        <p class="MsoNormal"><span> </span></p>
        <p class="MsoNormal"><span>As for project management and Open
            Space – I surely agree that as Project Management as
            currently practiced ... it is usually the absolute a
            antithesis of OS.   Which represents a distinct liability
            for Project Management, I think. A more appropriate
            understanding would  be to see the world as totally self
            organizing sea, and project management is our attempt to
            plot a course. Of course you can plot any course you want...
            but at the end the course you sail is dependent upon the
            winds and tides of the day. </span></p>
        <p class="MsoNormal"><span> </span></p>
        <p class="MsoNormal"><span>Harrison</span></p>
        <p class="MsoNormal"><span> </span></p>
        <div>
          <p class="MsoNormal"><span>Winter Address</span></p>
          <p class="MsoNormal"><span>7808 River Falls Drive</span></p>
          <p class="MsoNormal"><span>Potomac, MD 20854</span></p>
          <p class="MsoNormal"><span>301-365-2093</span></p>
          <p class="MsoNormal"><span> </span></p>
          <p class="MsoNormal"><span>Summer Address</span></p>
          <p class="MsoNormal"><span>189 Beaucaire Ave.</span></p>
          <p class="MsoNormal"><span>Camden, ME 04843</span></p>
          <p class="MsoNormal"><span>207-763-3261</span></p>
          <p class="MsoNormal"><span> </span></p>
          <p class="MsoNormal"><span>Websites</span></p>
          <p class="MsoNormal"><span><a moz-do-not-send="true">
                www.openspaceworld.com</a></span></p>
          <p class="MsoNormal"><span><a moz-do-not-send="true">www.ho-image.com</a></span></p>
          <p class="MsoNormal"><span>OSLIST </span><span>To subscribe,
              unsubscribe, change your options, view the archives of
              OSLIST Go to:<a moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a></span><span></span></p>
        </div>
        <p class="MsoNormal"><span> </span></p>
        <div>
          <div>
            <p class="MsoNormal"><b><span>From:</span></b><span> OSList
                [<a class="moz-txt-link-freetext" href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</a>] <b>On
                  Behalf Of </b>Bronwyn Pagram<br>
                <b>Sent:</b> Tuesday, July 22, 2014 7:59 PM<br>
                <b>To:</b> Open Space os-list<br>
                <b>Subject:</b> Re: [OSList] Management and Organization</span></p>
          </div>
        </div>
        <p class="MsoNormal"> </p>
        <div>
          <p class="MsoNormal"><span>Mmmm. This is offered with the
              greatest of respect for previous speakers. I am not on
              board with any assertion that an implementation plan for
              complicated - and complex - issues is not hugely valuable.
              I am not sure if that is what is being said here... It may
              be semantics.</span></p>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span>I would see many activities -
                building a bridge is the current example - where a
                robust concept, design and implementation plan is
                crucial to enabling an outcome that meets requirements:
                Safety. Performance. Longevity. Good plans are always
                the outcome of an extensive process of collaboration
                between diverse groups and individuals. They don't
                always get along. There is frequently disagreement and <i>much
                </i>iteration to work out the optimal way forward. This
                process continues every day right through the project to
                when you cut the red ribbon declaring it open. </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span>Is this process of collaboration
                what you are thinking of here when you talk about 'open
                space all the way'?</span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span>I would just see that as part of
                good project management.   ????  </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span>I think my question/issue here is
                that my concept of 'self-organising' is somewhat
                separate from project management which I see as a
                process that, if well designed and executed, ensures
                that all the key voices are heard and taken account of,
                and then takes a disciplined approach to making sure all
                the myriad of required actions actually takes place. </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span>Bronwyn</span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span> </span></p>
          </div>
          <div>
            <p class="MsoNormal"><span>: <a moz-do-not-send="true"
                  href="mailto:chris.corrigan@gmail.com">chris.corrigan@gmail.com</a></span></p>
            <div>
              <div>
                <div>
                  <p class="MsoNormal"><span>Date: Tue, 22 Jul 2014
                      17:47:20 -0400<br>
                      To: <a moz-do-not-send="true"
                        href="mailto:oslist@lists.openspacetech.org">oslist@lists.openspacetech.org</a><br>
                      Subject: Re: [OSList] Management and Organization</span></p>
                  <div>
                    <p class="MsoNormal"><span>Nothing ever happens
                        according to the plan. And OS helps with those
                        elements that take us by surprise. </span></p>
                  </div>
                  <div>
                    <p class="MsoNormal"><span> </span></p>
                  </div>
                  <div>
                    <p class="MsoNormal"><span><br>
                        <br>
                        -- </span></p>
                    <div>
                      <p class="MsoNormal"><span>CHRIS CORRIGAN</span></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><span>Harvest Moon
                          Consultants</span></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><span>Facilitation, Open
                          Space Technology and process design </span></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><span> </span></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><span>Check <a
                            moz-do-not-send="true"
                            href="http://www.chriscorrigan.com"
                            target="_blank">www.chriscorrigan.com</a>
                          for upcoming workshops, blog posts and free
                          resources. </span></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><span> </span></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><span> </span></p>
                    </div>
                  </div>
                  <div>
                    <p class="MsoNormal"><span><br>
                        On Jul 22, 2014, at 5:06 PM, "Harrison Owen"
                        <<a moz-do-not-send="true"
                          href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>>
                        wrote:</span></p>
                  </div>
                  <blockquote>
                    <div>
                      <div>
                        <p class="MsoNormal"><span>Chris – I love your
                            story, but I guess you have never built a
                            bridge. Neither have I. But I have been
                            involved in a whole mess of large
                            construction projects (The CIA, Dulles
                            International, etc) and I can tell you
                            NOTHING ever happened according to The Plan.
                            Open Space the whole way!</span><span></span></p>
                        <p class="MsoNormal"><span> </span><span></span></p>
                        <p class="MsoNormal"><span>Harrison</span><span></span></p>
                        <p class="MsoNormal"><span> </span><span></span></p>
                        <div>
                          <p class="MsoNormal"><span>Winter Address</span><span></span></p>
                          <p class="MsoNormal"><span>7808 River Falls
                              Drive</span><span></span></p>
                          <p class="MsoNormal"><span>Potomac, MD 20854</span><span></span></p>
                          <p class="MsoNormal"><span>301-365-2093</span><span></span></p>
                          <p class="MsoNormal"><span> </span><span></span></p>
                          <p class="MsoNormal"><span>Summer Address</span><span></span></p>
                          <p class="MsoNormal"><span>189 Beaucaire Ave.</span><span></span></p>
                          <p class="MsoNormal"><span>Camden, ME 04843</span><span></span></p>
                          <p class="MsoNormal"><span>207-763-3261</span><span></span></p>
                          <p class="MsoNormal"><span> </span><span></span></p>
                          <p class="MsoNormal"><span>Websites</span><span></span></p>
                          <p class="MsoNormal"><span><a
                                moz-do-not-send="true"
                                href="https://%20www.openspaceworld.com"
                                target="_blank">www.openspaceworld.com</a></span><span></span></p>
                          <p class="MsoNormal"><span><a
                                moz-do-not-send="true"
                                href="https://www.ho-image.com"
                                target="_blank">www.ho-image.com</a></span><span></span></p>
                          <p class="MsoNormal"><span>OSLIST </span><span>To
                              subscribe, unsubscribe, change your
                              options, view the archives of OSLIST Go
                              to:<a moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"
                                target="_blank">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a></span><span></span></p>
                        </div>
                        <p class="MsoNormal"><span> </span><span></span></p>
                        <div>
                          <div>
                            <p class="MsoNormal"><b><span>From:</span></b><span>
                                OSList [<a moz-do-not-send="true"
                                  href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</a>]
                                <b>On Behalf Of </b><a
                                  moz-do-not-send="true"
                                  href="mailto:chris.corrigan@gmail.com">chris.corrigan@gmail.com</a><br>
                                <b>Sent:</b> Tuesday, July 22, 2014 2:58
                                PM<br>
                                <b>To:</b> World wide Open Space
                                Technology email list<br>
                                <b>Subject:</b> Re: [OSList] Management
                                and Organization</span><span></span></p>
                          </div>
                        </div>
                        <p class="MsoNormal"><span> </span></p>
                        <p class="MsoNormal"><span>I seek simplicity in
                            trying to describe where and how Open Space
                            does it’s magic.</span></p>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>One of the ways I
                              have had excellent success over the years
                              in describing this work is derived from
                              David Snowden’s work on the Cynefin
                              framework.  </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>The short story is
                              this:</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>We are faced all
                              the time with problems that are basically
                              knowable, and problems that aren’t.
                               Knowable problems mean that with the
                              right knowledge and expertise, they can be
                              fixed.  A technical team can come together
                              and analyse the causes, work with what’s
                              available and craft a solution.  Then they
                              can get an implementation plan in place
                              and go ahead and do it.  These kinds of
                              problems have a start line and a finish
                              line.  When you are done, you are done.
                               Building a bridge is one of those kinds
                              of problems.  You build it and there is no
                              tolerance for failure.  It needs to be
                              failsafe.</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>Open Space doesn’t
                              work well for those kinds of problems
                              because the solution is basically already
                              known, or at least knowable. </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>Then there are
                              problems for which no know solution
                              exists, and even if you did get a
                              solution, you can’t really “solve” the
                              problem because the problem is due to a
                              myriad of causes and is itself emergent.
                              For example, racism.  Look around and you
                              will find very few people that identify
                              themselves as racists, but look at the
                              stats for Canadian society for example and
                              you see that non-white people are trailing
                              in every indicator of societal success.
                               Essentially you are seeing the results of
                              a racist society but no racists anywhere.
                               This is an emergent problem.  Racism
                              itself is a self-organizing phenomenon,
                              notwithstanding the few people that
                              actively engineer racist environments.
                               Such a problem didn’t really start
                              anywhere and it can’t really end either.
                               What is needed is a way of addressing it,
                              moving the system away from the negative
                              indicators and towards something else.</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>In other words,
                              this is a complex problem.  </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>The way to solve
                              complex problems is to create many
                              “strange attractors” around which the
                              system can organize itself differently.
                               Open Space nis the best method I know of
                              for creating such strange attractors, as
                              they are born from the passion and
                              responsibility of those that want to
                              create change, and they are amplified by
                              people coming together to work on these
                              things.</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>It’s “post and
                              host” rather than “command and control.” </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>And because you
                              can’t be sure if things are going to work
                              out, you have to adopt a particular
                              mindset to your initiative: one that is
                              “safe to fail.”  In other words, if it
                              doesn’t work, you stop doing it.  If it
                              does work, you do more of it.  And all the
                              way along you build in learning, so that
                              the system can see how change is made and
                              be drawn towards those initiatives that
                              are currently making a difference.
                               Certainly this kind of problem solving is
                              not useful for building a bridge, as you
                              cannot afford a failure there.  But for
                              problems with no known solutions, it is
                              brilliant.  </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>Harrison has spent
                              decades outlining this simplicity in even
                              less words than I have now and his writing
                              and thinking is, and continues to be far
                              ahead of it’s time and maybe a little
                              under appreciated because it is delivered
                              in simple terms like “don’t work so hard.”
                               But ultimately this is the best and most
                              important advice for working in complex
                              systems.  </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>Open Space.  Do it.
                               Learn. Do it again. Don’t work so hard.</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>More than that
                              really starts to build in the delusion
                              that people can possibly know what to do.
                               From that place solutions will be
                              deluded.  That they may work is pure luck.
                               Open Space offers us a disciplined
                              approach to addressing complexity in an
                              ongoing way.  Don’t be fooled by its
                              simplicity.</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span>Chris</span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span> </span></p>
                          <div>
                            <div>
                              <p class="MsoNormal"><span>On Jul 21,
                                  2014, at 6:52 PM, Harrison Owen <<a
                                    moz-do-not-send="true"
                                    href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>>
                                  wrote:</span></p>
                            </div>
                            <p class="MsoNormal"><span> </span></p>
                            <div>
                              <div>
                                <p class="MsoNormal"><span>Love what you
                                    are saying... and I think you may be
                                    working much too hard. From where I
                                    sit, the basic reality is that all
                                    the World is self-organizing. That
                                    includes all the stuff we think we
                                    “organized.” So the bottom line is –
                                    we are all self organizing, and some
                                    of us are doing it better. Which is
                                    to say that some folks are
                                    struggling to invent what is already
                                    happening “all by itself,” and
                                    others are allowing (appreciating)
                                    what is happening all by itself. 
                                    For me, Open Space is simply a great
                                    way of “practicing” what is already
                                    happening. Even if we think it
                                    isn’t. Or something.</span><span></span></p>
                              </div>
                              <div>
                                <p class="MsoNormal"><span> </span><span></span></p>
                              </div>
                              <div>
                                <p class="MsoNormal"><span>Harrison</span><span></span></p>
                              </div>
                              <div>
                                <p class="MsoNormal"><span> </span><span></span></p>
                              </div>
                              <div>
                                <div>
                                  <p class="MsoNormal"><span>Winter
                                      Address</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>7808 River
                                      Falls Drive</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>Potomac, MD
                                      20854</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>301-365-2093</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span> </span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>Summer
                                      Address</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>189
                                      Beaucaire Ave.</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>Camden, ME
                                      04843</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>207-763-3261</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span> </span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>Websites</span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span><a
                                        moz-do-not-send="true"
                                        href="http://www.openspaceworld.com">www.openspaceworld.com</a></span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span><a
                                        moz-do-not-send="true"
                                        href="http://www.ho-image.com">www.ho-image.com</a></span><span></span></p>
                                </div>
                                <div>
                                  <p class="MsoNormal"><span>OSLIST<span
                                        class="ecxapple-converted-space"> </span></span><span>To
                                      subscribe, unsubscribe, change
                                      your options, view the archives of
                                      OSLIST Go to:<a
                                        moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"
                                        target="_blank"><span>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a></span><span></span></p>
                                </div>
                              </div>
                              <div>
                                <p class="MsoNormal"><span> </span><span></span></p>
                              </div>
                              <div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><b><span>From:</span></b><span
                                        class="ecxapple-converted-space"><span> </span></span><span>OSList
                                        [<a moz-do-not-send="true"
                                          href="mailto:oslist-bounces@lists.openspacetech.org"><span>mailto:oslist-bounces@lists.openspacetech.org</span></a>]<span
class="ecxapple-converted-space"> </span><b>On Behalf Of<span
                                            class="ecxapple-converted-space"> </span></b>agusj<br>
                                        <b>Sent:</b><span
                                          class="ecxapple-converted-space"> </span>Sunday,
                                        July 20, 2014 11:25 PM<br>
                                        <b>To:</b><span
                                          class="ecxapple-converted-space"> </span>World
                                        wide Open Space Technology email
                                        list<br>
                                        <b>Subject:</b><span
                                          class="ecxapple-converted-space"> </span>Re:
                                        [OSList] Management and
                                        Organization</span><span></span></p>
                                  </div>
                                </div>
                              </div>
                              <div>
                                <p class="MsoNormal"><span> </span></p>
                              </div>
                              <div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span>Hello
                                        Harrison, David S and David O,</span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span> </span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span>I find
                                        the thread of this conversation
                                        very interesting and inspiring.
                                        In my opinion, the success of
                                        using OS to transform businesses
                                        in self-organizing organizations
                                        depends of the way you do it. It
                                        is very different to use OS as a
                                        means to experience a different
                                        way of organization than using
                                        OS as a means to allow
                                        organizations to have an
                                        experience of themselves from a
                                        context of self-organization. </span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span> </span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span>An option
                                        of the first approach is to use
                                        OS as an isolated practice in
                                        the "old system". This way maybe
                                        it can help to fix something,
                                        but it is very possible that it
                                        is not going to make a real
                                        difference, if the organization
                                        does not transfer in any way the
                                        underlying conditions of OS to
                                        its everyday environment. </span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span> </span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span>An
                                        example of the second approach
                                        is to use OS as a Trojan horse,
                                        acting like a hacker. Under this
                                        scenario, the organization adopt
                                        OS as a common practice because
                                        its effectiveness to solve
                                        problems or to foster
                                        innovation, or whatever. This
                                        way, its continued use over time
                                        probably generates a new
                                        cultural context that
                                        facilitates the emergence of
                                        self-organization. It could take
                                        time, but the chance that
                                        self-organization put down roots
                                        is higher than with the first
                                        approach.</span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span> </span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span>Agustin</span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <p class="MsoNormal"><span>PS -
                                        Recently I read a book that
                                        shows the cases of some
                                        organizations that are defying
                                        the "old system" very
                                        succesfully. The name of the
                                        book is Reinventing
                                        Organizations written  by
                                        Frederic Laloux.</span><span></span></p>
                                  </div>
                                </div>
                                <div>
                                  <div>
                                    <div class="MsoNormal"><span>
                                        <hr width="100%"></span></div>
                                    <div>
                                      <p class="MsoNormal"><b><span>From:</span></b><span
class="ecxapple-converted-space"><span> </span></span><span>Harrison
                                          Owen <<a
                                            moz-do-not-send="true"
                                            href="mailto:hhowen@verizon.net"><span>hhowen@verizon.net</span></a>><br>
                                          <b>To:</b><span
                                            class="ecxapple-converted-space"> </span>'World
                                          wide Open Space Technology
                                          email list' <<a
                                            moz-do-not-send="true"
                                            href="mailto:oslist@lists.openspacetech.org"><span>oslist@lists.openspacetech.org</span></a>><span
class="ecxapple-converted-space"> </span><br>
                                          <b>Sent:</b><span
                                            class="ecxapple-converted-space"> </span>Wednesday,
                                          February 5, 2014 12:09 PM<br>
                                          <b>Subject:</b><span
                                            class="ecxapple-converted-space"> </span>Re:
                                          [OSList] Management and
                                          Organization</span><span></span></p>
                                    </div>
                                  </div>
                                  <div>
                                    <div>
                                      <p class="MsoNormal"><span> </span><span></span></p>
                                    </div>
                                    <div id="ecxyiv7611179322">
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>David,
                                              Listen to your words...</span><span
class="ecxapple-converted-space"><span> </span></span><span>“</span><span>we're
                                              exploring the question of
                                              how can we have some
                                              structure and boundaries
                                              and  yet provide space for
                                              self-organization. It's
                                              hard to find models that
                                              enable both.”</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>I
                                              hate to say it, and you
                                              won’t be surprised, but I
                                              think you are working much
                                              too hard. Sounds to me
                                              suspiciously like a
                                              variant of “organizing a
                                              self organizing system.”
                                              Especially that part about
                                              “find(ing) models.” The
                                              systems you are
                                              contemplating (your
                                              business and the
                                              Association) are their own
                                              best models. Nothing else
                                              will even come close
                                              because they are unique.
                                              And if self organization
                                              is anything like I think
                                              it is, one of its major
                                              activities is the creation
                                              of “structures and
                                              boundaries.” That, by
                                              definition, is what self
                                              organizing systems do,
                                              along with a few other
                                              things. So the key
                                              activity for me would be
                                              to stop looking for
                                              models, and start paying
                                              careful attention to how
                                              your two self organizing
                                              systems naturally express
                                              themselves in structure
                                              and form.</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>Initially
                                              your task will be
                                              complicated by all those
                                              “other” structures and
                                              forms that have been laid
                                              on, arbitrarily I would
                                              say, just because it
                                              seemed like a good idea at
                                              the time – in accord with
                                              the latest “models,” or
                                              “accepted practice.” After
                                              all, we think we all know
                                              what an organization
                                              SHOULD look like.</span><span>J</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>But
                                              there is a way through the
                                              forest, I think, which is
                                              actually the “design
                                              principle” I employed in
                                              the development of Open
                                              Space Technology. You’ve
                                              heard it before.<span
                                                class="ecxapple-converted-space"> </span><b>Think
                                                of one more thing NOT to
                                                do</b>. Just keep
                                              striping away those forms
                                              and procedures that you
                                              thought to be essential
                                              for your organizations’
                                              function. Don’t try to do
                                              it all at once, and start
                                              with what I might call the
                                              low hanging fruit. Those
                                              things that just get done,
                                              even though nobody can
                                              remember why.</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>Then
                                              notice what happens. If
                                              something comes back, that
                                              is pretty good evidence
                                              that it was a natural form
                                              or structure, and your
                                              systems, in their own
                                              wisdom, felt the need. On
                                              the other hand, if it
                                              stays gone, just say bye,
                                              bye, enjoy the new space,
                                              and get on with your
                                              business.</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>It
                                              is true, of course that
                                              some structures and forms
                                              are required by external
                                              authorities: Taxes, annual
                                              reports, and the like. In
                                              those situations, I have
                                              found it helpful to ask,
                                              “What is the minimal level
                                              of form and structure
                                              required to get the job
                                              done?” For some reason,
                                              people seem to make the
                                              simplest things unendingly
                                              complicated.<span
                                                class="ecxapple-converted-space"> </span><i>In
                                                extremis</i><span
                                                class="ecxapple-converted-space"> </span>there
                                              is a presumption that if
                                              it is simple, it can’t be
                                              any good. I’ve noticed
                                              this on more than one
                                              occasion with the public
                                              perception of OST,
                                              especially among those who
                                              have never been involved.
                                              I suppose this has
                                              something to do with the
                                              Expert Syndrome – if you
                                              make it complicated enough
                                              you will surely require
                                              the services of an Expert
                                              to help you through. For a
                                              fee of course. And to be
                                              honest, we in the OS
                                              community sometimes seem
                                              to be guilty of the same
                                              thing.</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>So
                                              there are some suggestions
                                              to get started. If you
                                              want more, and probably
                                              more than you want – you
                                              might take a look at Part
                                              II of<span
                                                class="ecxapple-converted-space"> </span><i>Wave
                                                Rider</i>, “A Wave
                                              Rider’s Guide to the
                                              Future.” And for a
                                              slightly different slant
                                              see Part IV of the<span
                                                class="ecxapple-converted-space"> </span><i>Power
                                                of Spirit,</i><span
                                                class="ecxapple-converted-space"> </span>“The
                                              Care and Feeding of the
                                              Interactive Organization.”
                                              And just to be clear, an
                                              Interactive Organization
                                              is my term for a
                                              conscious, self organizing
                                              system.</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>Harrison</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span>PS
                                              – And for the record, all
                                              of the above are by yours
                                              truly and available from <a
                                                moz-do-not-send="true"
                                                href="http://Amazon.com"
                                                target="_blank">Amazon.com</a>
                                              and the publisher,
                                              Berrett-Koehler.</span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>Harrison
                                                Owen</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>7808
                                                River Falls Dr.</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>Potomac,
                                                MD 20854</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>USA</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span> </span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>189
                                                Beaucaire Ave. (summer)</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>Camden,
                                                Maine 04843</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span> </span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>Phone
                                                301-365-2093</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>(summer) 
                                                207-763-3261</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span> </span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span
                                                class="ecxmsohyperlink"><u><span><a
moz-do-not-send="true" href="http://www.openspaceworld.com"
                                                      target="_blank">www.openspaceworld.com</a></span></u></span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span
                                                class="ecxmsohyperlink"><u><span><a
moz-do-not-send="true" href="http://www.ho-image.com" target="_blank">www.ho-image.com</a></span></u></span><span
class="ecxapple-converted-space"><span> </span></span><span>(Personal
                                                Website)</span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span>To
                                                subscribe, unsubscribe,
                                                change your options,
                                                view the archives of
                                                OSLIST Go to:<a
                                                  moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"
                                                  target="_blank"><span>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a></span><span></span></p>
                                          </div>
                                        </div>
                                      </div>
                                      <div>
                                        <div>
                                          <p class="MsoNormal"><span> </span><span></span></p>
                                        </div>
                                      </div>
                                      <div id="ecxyiv7611179322yqt80360">
                                        <div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><b><span>From:</span></b><span
class="ecxapple-converted-space"><span> </span></span><span><a
                                                    moz-do-not-send="true"
href="mailto:oslist-bounces@lists.openspacetech.org"><span>oslist-bounces@lists.openspacetech.org</span></a><span
class="ecxapple-converted-space"> </span>[<a moz-do-not-send="true"
                                                    href="mailto:oslist-bounces@lists.openspacetech.org"><span>mailto:oslist-bounces@lists.openspacetech.org</span></a>]<span
class="ecxapple-converted-space"> </span><b>On Behalf Of<span
                                                      class="ecxapple-converted-space"> </span></b>David
                                                  Osborne<br>
                                                  <b>Sent:</b><span
                                                    class="ecxapple-converted-space"> </span>Tuesday,
                                                  February 04, 2014 6:57
                                                  PM<br>
                                                  <b>To:</b><span
                                                    class="ecxapple-converted-space"> </span>World
                                                  wide Open Space
                                                  Technology email list<br>
                                                  <b>Subject:</b><span
                                                    class="ecxapple-converted-space"> </span>Re:
                                                  [OSList] Management
                                                  and Organization</span><span></span></p>
                                            </div>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <p class="MsoNormal"><span> </span><span></span></p>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span>Harrison,</span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span>I
                                                  had to laugh at my own
                                                  words as I re-read
                                                  them..<span
                                                    class="ecxapple-converted-space"> </span><i>."support
                                                    leaders in adopting
                                                    approaches that move
                                                    toward greater and
                                                    greater levels of
                                                    self-organization."
                                                       </i>The system of
                                                  course is
                                                  self-organizing all
                                                  the time !!! </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span>Opening
                                                  space enables the
                                                  system it to move
                                                  closer and closer to
                                                  high performance
                                                  versus stuckness,
                                                  stagnation, decline
                                                  and death.  If I
                                                  restate what I was
                                                  trying to express, I
                                                  think we can Open
                                                  Space in big ways as
                                                  an OS does and/or in
                                                  small ways through the
                                                  openness in leadership
                                                  approaches that
                                                  provide more space for
                                                  passion, creativity,
                                                  personal
                                                  responsibility etc.
                                                  This is working at the
                                                  micro-level though
                                                  versus the full
                                                  paradigm shift you
                                                  describe. I agree with
                                                  your description
                                                  whole-heartedly.</span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span>You
                                                  raise for me very
                                                  pragmatic questions.
                                                  Both in our small
                                                  company, ChangeFusion,
                                                  and in a global
                                                  membership
                                                  organization I'm
                                                  involved in we're
                                                  exploring the question
                                                  of how can we have
                                                  some structure and
                                                  boundaries and  yet
                                                  provide space for
                                                  self-organization.
                                                  it's hard to find
                                                  models that enable
                                                  both.</span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span>I'd
                                                  love to hear if others
                                                  have suggestions of
                                                  examples.</span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span>David</span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"><span> </span><span></span></p>
                                            </div>
                                          </div>
                                          <div>
                                            <div>
                                              <div>
                                                <p class="MsoNormal"><span>On
                                                    Tue, Feb 4, 2014 at
                                                    2:54 PM, Harrison
                                                    Owen <<a
                                                      moz-do-not-send="true"
href="mailto:hhowen@verizon.net" target="_blank"><span>hhowen@verizon.net</span></a>>
                                                    wrote:</span><span></span></p>
                                              </div>
                                            </div>
                                            <div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>Hello
                                                      David O. and David
                                                      S. I’ve re-titled
                                                      to give the thread
                                                      a new name if only
                                                      because I think it
                                                      is headed in some
                                                      new directions
                                                      with hopefully a
                                                      long and useful
                                                      discussion in
                                                      prospect.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>This
                                                      discussion may get
                                                      a little difficult
                                                      as we attempt to
                                                      define and
                                                      understand the
                                                      words we are
                                                      using,
                                                      “Management,” for
                                                      example. I had in
                                                      mind the more
                                                      common garden
                                                      variety of
                                                      Management’s role
                                                      in organizations.
                                                      As Wikipedia (that
                                                      source of all
                                                      useful
                                                      information)
                                                      notes, “Despite
                                                      the move toward
                                                      workplace
                                                      democracy,
                                                      command-and-control
                                                      organization
                                                      structures remain
                                                      commonplace as <i>de
                                                        facto</i> organization
                                                      structure.”
                                                      (Wikipedia). Back
                                                      in the old days a
                                                      common definition
                                                      of a good manager
                                                      was one who,
                                                      “Makes the plan,
                                                      manages to the
                                                      plan, and meets
                                                      the plan.” And we
                                                      all know how that
                                                      was supposed to be
                                                      done. Single word:
                                                      Control. Lots of
                                                      Command and
                                                      Control.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>David
                                                      has moved in new,
                                                      interesting and
                                                      effective
                                                      directions saying,
                                                      “What I have found
                                                      is that as I'm
                                                      able to share the
                                                      conditions that
                                                      support
                                                      self-organization
                                                      and how they can
                                                      be integrated into
                                                      individuals
                                                      leadership
                                                      approach that the
                                                      leaders move
                                                      toward approaches
                                                      that support
                                                      greater and
                                                      greater
                                                      self-organization.”</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>I
                                                      applaud the
                                                      effort, but it
                                                      seems to me it may
                                                      be rather a half
                                                      step. If I hear
                                                      David’s words
                                                      correctly, the
                                                      fundamental
                                                      understanding of
                                                      “organization”
                                                      remains unchanged
                                                      (predesigned
                                                      structure and
                                                      controls with
                                                      Leaders/Managers
                                                      in charge) and the
                                                      new effort is to
                                                      enable “leaders
                                                      (to) move toward
                                                      approaches that
                                                      support greater
                                                      and greater
                                                      self-organization.”
                                                      Tactically I can
                                                      certainly
                                                      understand the
                                                      approach, but what
                                                      if organization is
                                                      fundamentally,
                                                      essentially, in
                                                      totality – Self
                                                      Organizing? If
                                                      that is the
                                                      situation,
                                                      “greater and
                                                      greater self
                                                      organization”
                                                      makes little sense
                                                      for a very simple
                                                      reason. It is all
                                                      self organizing to
                                                      begin with! But I
                                                      guess that is just
                                                      splitting hairs,
                                                      and for sure the
                                                      heart is moving in
                                                      the right
                                                      direction.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>The
                                                      revolutionary in
                                                      me (and yes there
                                                      is some of that<span
class="ecxapple-converted-space"> </span></span><span>J</span><span>)
                                                      would dearly love
                                                      to shake the
                                                      organizational
                                                      world by the
                                                      scruff of the neck
                                                      saying something
                                                      like, Move on,
                                                      Wake up! You just
                                                      can’t get there
                                                      from here. And for
                                                      a certainty, such
                                                      an approach would
                                                      have no chance of
                                                      success. There
                                                      needs to be a
                                                      change in view, I
                                                      am sure -- but
                                                      forced change,
                                                      were it even
                                                      possible, falls
                                                      back on the old
                                                      way which wasn’t
                                                      effective then and
                                                      won’t work now.
                                                      And there is
                                                      another way which
                                                      unfortunately
                                                      requires some
                                                      patient waiting.
                                                      But we may not
                                                      have to wait that
                                                      long.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>It
                                                      is a very common
                                                      lament -- that,
                                                      “things just
                                                      aren’t working.”
                                                      What “things” and
                                                      the nature of
                                                      their dysfunction
                                                      are often left
                                                      unsaid, but the
                                                      universal
                                                      uneasiness is
                                                      pretty clear. To
                                                      date, the usual
                                                      response has been
                                                      to do more and
                                                      more of what we’ve
                                                      always done, but
                                                      maybe with a
                                                      different name
                                                      (Quality Circles,
                                                      Process
                                                      Re-Engineering,
                                                      Dialogue, maybe
                                                      even AGILE when
                                                      mandated etc.).
                                                      The results have
                                                      not been
                                                      inspiring. Some
                                                      would even include
                                                      Open Space
                                                      Technology as a
                                                      new tool. But I
                                                      don’t think that
                                                      works either if
                                                      the intent is to
                                                      fix the old
                                                      system.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>As
                                                      the lament
                                                      continues, some
                                                      strange things are
                                                      happening. Every
                                                      now and again
                                                      something actually
                                                      WORKS! And it
                                                      works even when
                                                      the plans are
                                                      busted, the
                                                      leadership is
                                                      incompetent, the
                                                      environment sour
                                                      and threatening.
                                                      Who knows how or
                                                      why – but it
                                                      worked. The Brits
                                                      usually call this
                                                      Muddling Through,
                                                      which is what
                                                      happens when
                                                      everything goes a
                                                      different way than
                                                      it was supposed to
                                                      – but it all turns
                                                      out fine. Phew!</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>There
                                                      is another name
                                                      for this strange
                                                      phenomenon.
                                                      Anomaly. Anomaly
                                                      literally means
                                                      being outside the
                                                      law (lawless) from
                                                      the Greek<span
                                                        class="ecxapple-converted-space"> </span><i>a</i><span
class="ecxapple-converted-space"> </span>(without)<span
                                                        class="ecxapple-converted-space"> </span><i>nomos</i><span
class="ecxapple-converted-space"> </span>(law).  Anomalies cause one to
                                                      scratch the head
                                                      in wonder...How on
                                                      earth could THAT
                                                      happen? Most
                                                      often, we just
                                                      pass them by with
                                                      a dismissive,
                                                      “weird!” I think
                                                      that is a mistake.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>Peter
                                                      Vaill, an old
                                                      friend and
                                                      colleague, had a
                                                      knack for
                                                      seriously noticing
                                                      anomalies. He
                                                      observed that some
                                                      organizations
                                                      performed at
                                                      levels of
                                                      excellence that
                                                      definitely blew
                                                      away the
                                                      competition. He
                                                      called them High
                                                      Performing
                                                      Systems. The
                                                      problem was, these
                                                      systems broke all
                                                      the rules of how
                                                      organizations were
                                                      supposed to work.
                                                      As a Professor of
                                                      Management, Peter
                                                      could be accused
                                                      of a flawed effort
                                                      because instead of
                                                      attempting to
                                                      analyze how they
                                                      worked, Peter
                                                      contented himself
                                                      with a delightful
                                                      description of
                                                      what they did,
                                                      which he captured
                                                      in a short paper
                                                      (1977<i>), The
                                                        Behavioral
                                                        Characteristics
                                                        of High
                                                        Performing
                                                        Systems</i>. I
                                                      say delightful
                                                      because he wrote
                                                      in a totally
                                                      colloquial
                                                      fashion, and
                                                      definitely not in
                                                      the style of
                                                      Academe, even
                                                      though he was the
                                                      (then) Dean of the
                                                      Business School at
                                                      George Washington
                                                      University.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>Writing
                                                      almost 10 years
                                                      before Open Space
                                                      Technology, Peter
                                                      seems prescient,
                                                      for his
                                                      “Behavioral
                                                      Characteristics”
                                                      are a perfect
                                                      description of the
                                                      common behavior at
                                                      every Open Space I
                                                      have ever seen.
                                                      Taking a tall leap
                                                      in logic, I have
                                                      argued (Wave
                                                      Rider) that the
                                                      link between
                                                      Peter’s High
                                                      Performing
                                                      Systems, and what
                                                      we have
                                                      experienced in
                                                      Open Space is the
                                                      phenomenon of self
                                                      organization. Or
                                                      put somewhat
                                                      differently, High
                                                      Performing Systems
                                                      are well
                                                      functioning self
                                                      organizing
                                                      systems. And in
                                                      function and
                                                      effect they are
                                                      definitely
                                                      anomalous for
                                                      according to the
                                                      accepted wisdom,
                                                      they simply could
                                                      not happen or do
                                                      what they do!</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>On
                                                      the subject of
                                                      Anomaly and the
                                                      importance of
                                                      same, the work of
                                                      Thomas Kuhn comes
                                                      to mind. Author
                                                      of, “The
                                                      Structures of
                                                      Scientific
                                                      Revolutions,” Kuhn
                                                      gave us that
                                                      wonderful concept,
                                                      “paradigm,” as in
                                                      Paradigm Shift. As
                                                      an historian of
                                                      Science, Kuhn
                                                      describes how the
                                                      scientific world
                                                      grew in wisdom and
                                                      stature, passing
                                                      through several
                                                      understandings of
                                                      the nature of
                                                      things, on the way
                                                      to new (and
                                                      presumably better)
                                                      ones. That passage
                                                      he called,
                                                      Paradigm Shifts.
                                                      According to his
                                                      story, the
                                                      scientific  or
                                                      learned community
                                                      held a certain
                                                      view of reality
                                                      for a period of
                                                      time, which worked
                                                      very well, and
                                                      seemed to explain
                                                      most, if not all,
                                                      of the phenomenon
                                                      of their
                                                      experience. This
                                                      view (paradigm)
                                                      was taken as The
                                                      Truth, and
                                                      defended with
                                                      ferocity. For
                                                      example, everybody
                                                      “knew” at one time
                                                      that the Earth was
                                                      the center of
                                                      everything and
                                                      those who
                                                      disagreed were
                                                      considered
                                                      heretics, and
                                                      often dispatched.
                                                      Galileo, for
                                                      instance. Then
                                                      funny little
                                                      anomalies began to
                                                      show up as people
                                                      observed the
                                                      heavens. If the
                                                      anomalies were not
                                                      an illusion then
                                                      Earth centeredness
                                                      was false – which
                                                      everybody knew
                                                      must be wrong,
                                                      insanity, or
                                                      worse. But the
                                                      anomalies refused
                                                      to go away, which
                                                      made people more
                                                      and more
                                                      uncomfortable, to
                                                      say nothing of
                                                      angry. Then one
                                                      shinning day the
                                                      view shifted. Same
                                                      old heavens as
                                                      before but seen
                                                      with totally new
                                                      eyes. Paradigm
                                                      shift. Very
                                                      powerful and never
                                                      comfortable.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>This
                                                      brief sojourn into
                                                      the History of
                                                      Science can be
                                                      helpful to our
                                                      present concerns,
                                                      I think, for we
                                                      are facing a very
                                                      similar situation
                                                      in our
                                                      understanding of
                                                      organizations, as
                                                      well as
                                                      management. The
                                                      traditional
                                                      understanding of
                                                      organization, and
                                                      therefore
                                                      management, has
                                                      been around for a
                                                      long time. As with
                                                      all paradigms, it
                                                      is taken to be The
                                                      Truth, and those
                                                      who challenge will
                                                      inevitably be
                                                      subject to
                                                      dismissal at the
                                                      beginning,
                                                      changing to
                                                      discomfort, and
                                                      perhaps ending
                                                      with anger. The
                                                      reason is very
                                                      simple. The
                                                      investments in
                                                      this particular
                                                      paradigm are
                                                      enormous, and
                                                      include ways of
                                                      life, ways of
                                                      making a living,
                                                      and for some, life
                                                      itself. Messing
                                                      with all of that
                                                      cannot be done
                                                      lightly.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>And
                                                      yet the anomalies
                                                      persist. Some are
                                                      quite subtle and
                                                      are perceived only
                                                      as a growing sense
                                                      that “things are
                                                      not working as we
                                                      expected.”
                                                      However, when the
                                                      system/organization
                                                      seems broken, it
                                                      is clear that we
                                                      must fix it and we
                                                      think we know how.
                                                      If the
                                                      organizational
                                                      process is screwy,
                                                      then obviously we
                                                      need Process
                                                      Re-Engineering.
                                                      But it didn’t
                                                      work. We try
                                                      harder and harder,
                                                      doing variants of
                                                      what we’ve always
                                                      done, and
                                                      (surprisingly) we
                                                      get what we’ve
                                                      always got. But
                                                      hope springs
                                                      eternal, and
                                                      someday we will
                                                      find The Fix. Or
                                                      so it says in all
                                                      the books. Maybe.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>Other
                                                      anomalies are not
                                                      so subtle. Open
                                                      Space Technology
                                                      is such an
                                                      anomaly. I believe
                                                      it to be true that
                                                      Open Space
                                                      violates virtually
                                                      all principles and
                                                      practices of
                                                      traditional
                                                      organizational
                                                      theory and
                                                      management
                                                      practice. To the
                                                      extent that it
                                                      (OS) works as we
                                                      have experienced
                                                      it working – much
                                                      if not all of
                                                      current practice
                                                      is called into
                                                      question. My view
                                                      is doubtless
                                                      biased, but some
                                                      20 years ago, a
                                                      senior official
                                                      from the American
                                                      Society for
                                                      Training and
                                                      Development
                                                      (pardon the
                                                      repeat) seemingly
                                                      had the same
                                                      impression when he
                                                      told me, after
                                                      hearing what
                                                      happened in Open
                                                      Space, “Harrison,
                                                      if what you say is
                                                      true, then 99% of
                                                      what we are
                                                      currently do does
                                                      not need to be
                                                      done.” I would
                                                      have been greatly
                                                      relieved had I
                                                      been able to argue
                                                      with him. But I
                                                      couldn’t. I can’t.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>So
                                                      David(s) – where
                                                      does that leave
                                                      us? Discretion
                                                      might dictate
                                                      picking up our
                                                      toys and going
                                                      home. Others might
                                                      suggest heading
                                                      for the
                                                      barricades.
                                                      Personally I don’t
                                                      think either
                                                      possibility is
                                                      very useful. I
                                                      simply cannot deny
                                                      what I have
                                                      experienced in
                                                      Open Space, nor
                                                      can I resist the
                                                      compulsion to
                                                      share the
                                                      experience in
                                                      whatever way with
                                                      whomsoever might
                                                      show up. I think
                                                      the bottom line
                                                      may come down to:
                                                      Move slowly with
                                                      empathy, and be
                                                      prepared to wait.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>And
                                                      what would that
                                                      mean for us and
                                                      what we do...? At
                                                      a practical level,
                                                      it could mean
                                                      something like
                                                      this. Let’s
                                                      suppose that the
                                                      Management of a
                                                      very traditional
                                                      Organization shows
                                                      up on our
                                                      doorstep. They are
                                                      concerned that
                                                      organizational
                                                      function is
                                                      dismal, the people
                                                      seem to dislike
                                                      each other and
                                                      what they are
                                                      doing, and profits
                                                      have disappeared.
                                                      The request is
                                                      simple: Help!
                                                       Somewhere they
                                                      heard about Open
                                                      Space and believe
                                                      (hope) it could
                                                      fix their system,
                                                      or at least make a
                                                      start.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>It
                                                      sounds like a
                                                      marvelous
                                                      opportunity, and a
                                                      natural response
                                                      would be, YES! At
                                                      least that would
                                                      be my response.
                                                      All the essential
                                                      preconditions for
                                                      OS seem to be in
                                                      place (real issue,
                                                      complexity, etc) –
                                                      BUT ... There are
                                                      some issues to
                                                      consider. First,
                                                      if by “fixing
                                                      their system” the
                                                      client means that
                                                      the “traditional
                                                      Organization” is
                                                      going to be put
                                                      back together as
                                                      it once was, that
                                                      is a real problem,
                                                      I think. The
                                                      reason is simple –
                                                      the root of their
                                                      problems is
                                                      precisely the
                                                      system
                                                      (understanding of
                                                      organization) they
                                                      were working
                                                      under. Make it
                                                      even stronger.
                                                      Were I to design a
                                                      system that would
                                                      maximize
                                                      separation and
                                                      alienation,
                                                      minimize
                                                      creativity and
                                                      collaboration – I
                                                      don’t think I
                                                      could do any
                                                      better than the
                                                      system they were
                                                      operating under.
                                                      Fixing, or
                                                      restoring that
                                                      system would only
                                                      compound their
                                                      misery. Secondly,
                                                      Doing an Open
                                                      Space in that
                                                      organization is
                                                      quite likely to
                                                      increase the
                                                      general
                                                      dissatisfaction
                                                      with how things
                                                      are done. As one
                                                      senior executive
                                                      from a very
                                                      traditional
                                                      organization said
                                                      to me following an
                                                      Open Space we did,
                                                      “You have ruined
                                                      me for work in
                                                      this place. I am
                                                      not sure whether
                                                      to thank you or
                                                      hate you.” Talk
                                                      about being caught
                                                      on the horns of a
                                                      dilemma! If fully
                                                      successful with my
                                                      task (opening
                                                      space), I will
                                                      have failed the
                                                      clients’ primary
                                                      expectations
                                                      (fixing the
                                                      system) and
                                                      simultaneously
                                                      raised the level
                                                      employee
                                                      dissatisfaction.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>All
                                                      true, I think. And
                                                      I would still do
                                                      the Open Space,
                                                      but my reasons
                                                      could cause some
                                                      problems unless
                                                      very carefully
                                                      explained, and
                                                      that explanation
                                                      itself is
                                                      problematical. At
                                                      one level I will
                                                      do the Open Space
                                                      because I know
                                                      that it will
                                                      enable people to
                                                      be more
                                                      comfortable,
                                                      powerful, sure of
                                                      themselves. That’s
                                                      the easy part. But
                                                      at another level I
                                                      will do the Open
                                                      Space in order to
                                                      introduce
                                                      anomaly... one
                                                      more nudge towards
                                                      Paradigm Shift.</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>I
                                                      know full well
                                                      that I can’t shift
                                                      paradigms for
                                                      people. The same
                                                      is true of
                                                      Transformation,
                                                      which has a lot to
                                                      do with paradigm
                                                      shift. Both will
                                                      happen all by
                                                      themselves...or
                                                      not. But I can and
                                                      will nudge when
                                                      given the
                                                      opportunity. After
                                                      that it is all
                                                      about waiting...</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>So
                                                      what do you think
                                                      about all that?</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>Harrison</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>Harrison
                                                        Owen</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>7808
                                                        River Falls Dr.</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>Potomac,
                                                        MD 20854</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>USA</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span> </span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>189
                                                        Beaucaire Ave.
                                                        (summer)</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>Camden,
                                                        Maine 04843</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span> </span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>Phone<span
class="ecxapple-converted-space"> </span><span class="ecxmsohyperlink"><u><span>301-365-2093</span></u></span></span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>(summer) <span
class="ecxapple-converted-space"> </span><span class="ecxmsohyperlink"><u><span>207-763-3261</span></u></span></span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span> </span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><u><span><a
moz-do-not-send="true" href="http://www.openspaceworld.com">www.openspaceworld.com</a></span></u><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><u><span><a
moz-do-not-send="true" href="http://www.ho-image.com">www.ho-image.com</a></span></u><span
class="ecxapple-converted-space"><span> </span></span><span>(Personal
                                                        Website)</span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>To
                                                        subscribe,
                                                        unsubscribe,
                                                        change your
                                                        options, view
                                                        the archives of
                                                        OSLIST Go to:</span><span><a
moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"
target="_blank"><span>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a></span><span></span></p>
                                                  </div>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><b><span>From:</span></b><span
class="ecxapple-converted-space"><span> </span></span><span><a
                                                          moz-do-not-send="true"
href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank"><span>oslist-bounces@lists.openspacetech.org</span></a><span
class="ecxapple-converted-space"> </span>[<a moz-do-not-send="true"
                                                          href="mailto:oslist-bounces@lists.openspacetech.org"
target="_blank"><span>mailto:oslist-bounces@lists.openspacetech.org</span></a>]<span
class="ecxapple-converted-space"> </span><b>On Behalf Of<span
                                                          class="ecxapple-converted-space"> </span></b>David
                                                        Osborne<br>
                                                        <b>Sent:</b><span
class="ecxapple-converted-space"> </span>Monday, February 03, 2014 9:47
                                                        AM<br>
                                                        <b>To:</b><span
class="ecxapple-converted-space"> </span>World wide Open Space
                                                        Technology email
                                                        list<br>
                                                        <b>Subject:</b><span
class="ecxapple-converted-space"> </span>Re: [OSList] Trust</span><span></span></p>
                                                  </div>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span>I'm
                                                        not sure I agree
                                                        OS fails as a
                                                        management
                                                        tool.....Self-Organization
                                                        has become the
                                                        lens I look at
                                                        all my work as
                                                        an individual
                                                        who supports
                                                        groups and
                                                        organizations in
                                                        change and in my
                                                        leadership and
                                                        management
                                                        development
                                                        work. It's not
                                                        an either / or
                                                        for me os works
                                                        or doesn't work
                                                        as a management
                                                        tool. </span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span> </span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <div>
                                                      <p
                                                        class="MsoNormal"><span>Leadership
                                                          is simply
                                                          supporting an
                                                          organization
                                                          in moving
                                                          toward its
                                                          goals. The
                                                          invitation in
                                                          OS is the goal
                                                          or issue that
                                                          people care
                                                          about. What I
                                                          have found is
                                                          that as I'm
                                                          able to share
                                                          the conditions
                                                          that support
                                                          self-organization
                                                          and how they
                                                          can be
                                                          integrated
                                                          into
                                                          individuals
                                                          leadership
                                                          approach that
                                                          the leaders
                                                          move toward
                                                          approaches
                                                          that support
                                                          greater and
                                                          greater
                                                          self-organization.
                                                          This is not
                                                          top-down,
                                                          traditional
                                                          leadership or
                                                          management. As
                                                          you propose in
                                                          Wave-Rider
                                                          Harrison, I
                                                          believe the
                                                          principles of
                                                          OS /
                                                          self-organization
                                                          can be
                                                          integrated as
                                                          a leadership
                                                          approach with
                                                          great results.</span><span></span></p>
                                                    </div>
                                                  </div>
                                                  <div>
                                                    <div>
                                                      <p
                                                        class="MsoNormal"><span> </span><span></span></p>
                                                    </div>
                                                  </div>
                                                  <div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>David</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                        </div>
                                                      </div>
                                                      <div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                        </div>
                                                      </div>
                                                    </div>
                                                  </div>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span> </span><span></span></p>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <div>
                                                      <p
                                                        class="MsoNormal"><span>On
                                                          Mon, Feb 3,
                                                          2014 at 8:57
                                                          AM, Harrison
                                                          Owen <<a
                                                          moz-do-not-send="true"
href="mailto:hhowen@verizon.net" target="_blank"><span>hhowen@verizon.net</span></a>>
                                                          wrote:</span><span></span></p>
                                                    </div>
                                                  </div>
                                                  <div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>David
                                                          – I would
                                                          totally agree
                                                          that OS</span><span
class="ecxapple-converted-space"><span> </span></span><span>“</span><span>utterly
                                                          fails as a
                                                          management
                                                          tool.” Then
                                                          again I think
                                                          that OS shares
                                                          this
                                                          fate/condition
                                                          with all other
                                                          “management
                                                          tools,” at
                                                          least as I
                                                          understand
                                                          “management”
                                                          and “tool” in
                                                          the context of
                                                          enabling
                                                          effective
                                                          human
                                                          performance.
                                                          And thereby
                                                          hang the
                                                          beginning of a
                                                          long and
                                                          useful
                                                          discussion, I
                                                          think.</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>ho</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>Harrison
                                                          Owen</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>7808
                                                          River Falls
                                                          Dr.</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>Potomac,
                                                          MD 20854</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>USA</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>189
                                                          Beaucaire Ave.
                                                          (summer)</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>Camden,
                                                          Maine 04843</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>Phone<span
class="ecxapple-converted-space"> </span><span class="ecxmsohyperlink"><u><span>301-365-2093</span></u></span></span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>(summer) <span
class="ecxapple-converted-space"> </span><span class="ecxmsohyperlink"><u><span>207-763-3261</span></u></span></span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><u><span><a
moz-do-not-send="true" href="http://www.openspaceworld.com">www.openspaceworld.com</a></span></u><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><u><span><a
moz-do-not-send="true" href="http://www.ho-image.com">www.ho-image.com</a></span></u><span
class="ecxapple-converted-space"><span> </span></span><span>(Personal
                                                          Website)</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>To
                                                          subscribe,
                                                          unsubscribe,
                                                          change your
                                                          options, view
                                                          the archives
                                                          of OSLIST Go
                                                          to:<a
                                                          moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"
target="_blank"><span>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a></span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><b><span>From:</span></b><span
class="ecxapple-converted-space"><span> </span></span><span><a
                                                          moz-do-not-send="true"
href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank"><span>oslist-bounces@lists.openspacetech.org</span></a><span
class="ecxapple-converted-space"> </span>[mailto:<a
                                                          moz-do-not-send="true"
href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank"><span>oslist-bounces@lists.openspacetech.org</span></a>]<span
class="ecxapple-converted-space"> </span><b>On Behalf Of<span
                                                          class="ecxapple-converted-space"> </span></b>David
                                                          stevenson<br>
                                                          <b>Sent:</b><span
class="ecxapple-converted-space"> </span>Monday, February 03, 2014 1:51
                                                          AM<br>
                                                          <b>To:</b><span
class="ecxapple-converted-space"> </span>World wide Open Space
                                                          Technology
                                                          email list<br>
                                                          <b>Subject:</b><span
class="ecxapple-converted-space"> </span>Re: [OSList] Trust</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span>Ho
                                                          indeed
                                                          Harrison!
                                                          OpenSpace
                                                          opens space
                                                          for freedom of
                                                          spirit and
                                                          heart, choice
                                                          and the
                                                          weaving of our
                                                          fates and
                                                          destinies with
                                                          that of our
                                                          world, it does
                                                          not achieve
                                                          complience and
                                                          so, at least
                                                          to the extent
                                                          that people
                                                          are to be
                                                          managed...</span><span></span></p>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"><span>On
                                                          Saturday,
                                                          February 1,
                                                          2014, Harrison
                                                          Owen <<a
                                                          moz-do-not-send="true"
href="mailto:hhowen@verizon.net" target="_blank"><span>hhowen@verizon.net</span></a>>
                                                          wrote:</span><span></span></p>
                                                        </div>
                                                      </div>
                                                      <div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Brendan
                                                          said: “And in
                                                          my view , all
                                                          germinating
                                                          from that
                                                          initial
                                                          transfer of
                                                          trust between
                                                          mentor and
                                                          sponsor” Right
                                                          on! I don’t
                                                          think it makes
                                                          a bit of
                                                          difference how
                                                          elegantly one
                                                          “does” the
                                                          Open Space. It
                                                          is really all
                                                          about TRUST.
                                                          When I said
                                                          that anybody
                                                          with a good
                                                          heart and good
                                                          mind can “do
                                                          it,” that is
                                                          just a long
                                                          winded way of
                                                          saying what
                                                          I’ve always
                                                          found to be
                                                          true.
                                                          Expertise is
                                                          interesting.
                                                          Integrity and
                                                          Trust are
                                                          essential. A
                                                          new comer to
                                                          the OS world,
                                                          opening space
                                                          for the very
                                                          first time,
                                                          muffing some
                                                          lines, and
                                                          forgetting
                                                          others – can
                                                          do every bit
                                                          as well as a
                                                          20 year
                                                          veteran. The
                                                          coin of the
                                                          realm is
                                                          Integrity,
                                                          authenticity,
                                                          trust. But
                                                          none of that
                                                          should be
                                                          news, for that
                                                          trio is the
                                                          bedrock of all
                                                          positive human
                                                          encounter, I
                                                          think. Which
                                                          may just be
                                                          another way of
                                                          pointing out
                                                          that OS is not
                                                          some special
                                                          process we do,
                                                          it is just
                                                          life lived
                                                          well. Or
                                                          something.</span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>ho</span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Harrison
                                                          Owen</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>7808
                                                          River Falls
                                                          Dr.</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Potomac,
                                                          MD 20854</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>USA</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>189
                                                          Beaucaire Ave.
                                                          (summer)</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Camden,
                                                          Maine 04843</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Phone<span
class="ecxapple-converted-space"> </span><span class="ecxmsohyperlink"><u><span>301-365-2093</span></u></span></span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>(summer) <span
class="ecxapple-converted-space"> </span><span class="ecxmsohyperlink"><u><span>207-763-3261</span></u></span></span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><u><span><a
moz-do-not-send="true" href="http://www.openspaceworld.com">www.openspaceworld.com</a></span></u><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><u><span><a
moz-do-not-send="true" href="http://www.ho-image.com">www.ho-image.com</a></span></u><span
class="ecxapple-converted-space"><span> </span></span><span>(Personal
                                                          Website)</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>To
                                                          subscribe,
                                                          unsubscribe,
                                                          change your
                                                          options, view
                                                          the archives
                                                          of OSLIST Go
                                                          to:<a
                                                          moz-do-not-send="true"
href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"
target="_blank"><span>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a></span><span></span></p>
                                                          </div>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><b><span>From:</span></b><span
class="ecxapple-converted-space"><span> </span></span><span><a
                                                          moz-do-not-send="true"
href="mailto:oslist-bounces@lists.openspacetech.org" target="_blank"><span>oslist-bounces@lists.openspacetech.org</span></a><span
class="ecxapple-converted-space"> </span>[<a moz-do-not-send="true"
                                                          href="mailto:oslist-bounces@lists.openspacetech.org"
target="_blank"><span>mailto:oslist-bounces@lists.openspacetech.org</span></a>]<span
class="ecxapple-converted-space"> </span><b>On Behalf Of<span
                                                          class="ecxapple-converted-space"> </span></b>Brendan
                                                          McKeague<br>
                                                          <b>Sent:</b><span
class="ecxapple-converted-space"> </span>Saturday, February 01, 2014
                                                          12:57 AM<br>
                                                          <b>To:</b><span
class="ecxapple-converted-space"> </span>World wide Open Space
                                                          Technology
                                                          email list<br>
                                                          <b>Subject:</b><span
class="ecxapple-converted-space"> </span>Re: [OSList] Sponsor PreWork
                                                          Conversation
                                                          (long)</span><span></span></p>
                                                          </div>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>A
                                                          very
                                                          interesting
                                                          question Chuni
                                                          Li...</span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>The
                                                          sponsor was
                                                          being mentored
                                                          by one of my
                                                          colleagues in
                                                          our local Open
                                                          Space
                                                          community of
                                                          practice (Wave
                                                          Riders) who
                                                          suggested to
                                                          him that OS
                                                          was the right
                                                          method/model
                                                          for the task
                                                          at hand.  As
                                                          his coach (the
                                                          formal role as
                                                          perceived by
                                                          the
                                                          organisation),
                                                          my colleague
                                                          encouraged the
                                                          sponsor to get
                                                          in touch with
                                                          me to avoid
                                                          any perceived
                                                          conflict of
                                                          interest. The
                                                          sponsor
                                                          researched OS
                                                          for himself
                                                          first and then
                                                          engaged me to
                                                          provide the
                                                          specialist
                                                          knowledge....Harrison
                                                          often says
                                                          that anyone
                                                          with a good
                                                          heart and head
                                                          can open space
                                                          - and I agree
                                                          - while at the
                                                          same time, I
                                                          acknowledge
                                                          that 'Open
                                                          Space wisdom'
                                                          is often
                                                          helpful, if
                                                          not necessary,
                                                          in situations
                                                          of increased
                                                          complexity and
                                                          potential
                                                          conflict. </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>After
                                                          his initial
                                                          attraction to
                                                          OS in theory,
                                                          and as part of
                                                          his research,
                                                          the sponsor
                                                          then ran a
                                                          mini Open
                                                          Space within
                                                          his own
                                                          jurisdiction
                                                          to see how it
                                                          worked in
                                                          reality - he
                                                          wished to
                                                          speak from his
                                                          lived
                                                          experience
                                                          when engaging
                                                          with his
                                                          higher-uppers.
                                                           He also
                                                          watched a few
                                                          of the growing
                                                          library of
                                                          YouTube clips
                                                          that are so
                                                          wonderful for
                                                          educating
                                                          potential
                                                          sponsors.  </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Now
                                                          totally
                                                          convinced, the
                                                          transfer of
                                                          trust was
                                                          complete at
                                                          various
                                                          levels....trusting
                                                          the process
                                                          (OST works)
                                                          AND trusting
                                                          the
                                                          facilitator
                                                          (who was
                                                          aligned with
                                                          the essence of
                                                          OST - i.e
                                                          living in it)
                                                          AND trusting
                                                          that both
                                                          facilitator
                                                          and process
                                                          were
                                                          'fit-for-purpose'
                                                          in this
                                                          context. </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>And
                                                          in my view ,
                                                          all
                                                          germinating
                                                          from that
                                                          initial
                                                          transfer of
                                                          trust between
                                                          mentor and
                                                          sponsor</span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Hope
                                                          this story
                                                          helps </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Cheers
                                                          Brendan</span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                        </div>
                                                        <div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>On
                                                          31/01/2014, at
                                                          1:10 PM,<span
class="ecxapple-converted-space"> </span><a moz-do-not-send="true"
                                                          href="mailto:chunili2000@yahoo.com"
target="_blank"><span>chunili2000@yahoo.com</span></a><span
                                                          class="ecxapple-converted-space"> </span>wrote:</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Thank
                                                          you Brendan
                                                          for taking the
                                                          time to
                                                          organize and
                                                          share this
                                                          information -
                                                          so precious
                                                          and such a
                                                          generous gift!</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>I
                                                          am curious
                                                          about the
                                                          sponsor who
                                                          "put his neck
                                                          out" to make
                                                          the event
                                                          happen.</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Had
                                                          he experienced
                                                          OST before?
                                                          Did you have
                                                          to "convince"
                                                          him? What made
                                                          him willing to
                                                          "jump through
                                                          the hoops?"
                                                          Was it the OST
                                                          process or was
                                                          it you that he
                                                          trusted?</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>Chuni
                                                          Li</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span>New
                                                          Jersey</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><span> </span><span></span></p>
                                                          </div>
                                                          </div>
                                                          <div>
                                                          <div>
                                                          <p
                                                          class="MsoNormal"><b><span>From:</span></b><span
class="ecxapple-converted-space"><span> </span></span><span>Brendan Mc</span><span></span></p>
                                                          </div>
                                                          </div>
                                                          </div>
                                                          </div>
                                                        </div>
                                                      </div>
                                                    </div>
                                                    <div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"><span><br>
                                                          <br>
                                                          --<span
                                                          class="ecxapple-converted-space"> </span><br>
                                                          David
                                                          Stevenson<br>
                                                          Sent from
                                                          Gmail Mobile</span><span></span></p>
                                                      </div>
                                                    </div>
                                                  </div>
                                                  <div>
                                                    <div>
                                                      <p
                                                        class="MsoNormal"><span><br>
_______________________________________________<span
                                                          class="ecxapple-converted-space"> </span><br>
                                                          OSList mailing
                                                          list<span
                                                          class="ecxapple-converted-space"> </span><br>
                                                          To post send
                                                          emails to<span
class="ecxapple-converted-space"> </span><a moz-do-not-send="true"
                                                          href="mailto:OSList@lists.openspacetech.org"
target="_blank"><span>OSList@lists.openspacetech.org</span></a><span
                                                          class="ecxapple-converted-space"> </span><br>
                                                          To unsubscribe
                                                          send an email
                                                          to<span
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                                                          href="mailto:OSList-leave@lists.openspacetech.org"
target="_blank"><span>OSList-leave@lists.openspacetech.org</span></a><span
class="ecxapple-converted-space"> </span><br>
                                                          To subscribe
                                                          or manage your
                                                          subscription
                                                          click below:<span
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target="_blank"><span>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a></span><span></span></p>
                                                    </div>
                                                  </div>
                                                </div>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"><span> </span><span></span></p>
                                                  </div>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span> </span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>--</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span>David
                                                      Osborne</span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span><image001.jpg></span><span></span></p>
                                                </div>
                                              </div>
                                              <div>
                                                <div>
                                                  <p class="MsoNormal"><span><a
moz-do-not-send="true" href="http://www.change-fusion.com/"
                                                        target="_blank"><span>www.change-fusion.com</span></a><span
class="ecxapple-converted-space"> </span>|<span
                                                        class="ecxapple-converted-space"> </span><a
moz-do-not-send="true" href="mailto:dosborne@change-fusion.com"
                                                        target="_blank"><span>dosborne@change-fusion.com</span></a><span
class="ecxapple-converted-space"> </span>|<span
                                                        class="ecxapple-converted-space"> </span><span
class="ecxmsohyperlink"><u><span>703.939.1777</span></u></span></span><span></span></p>
                                                </div>
                                              </div>
                                            </div>
                                            <div>
                                              <div>
                                                <p class="MsoNormal"><span><br>
_______________________________________________<span
                                                      class="ecxapple-converted-space"> </span><br>
                                                    OSList mailing list<span
class="ecxapple-converted-space"> </span><br>
                                                    To post send emails
                                                    to<span
                                                      class="ecxapple-converted-space"> </span><a
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                                            <p class="MsoNormal"><span>David
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      <pre wrap="">_______________________________________________
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