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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Dear All,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I wanted to ask those with greater wisdom and experience their thoughts on an event I ran this last week in Malaysia for a client<o:p></o:p></p><p class=MsoNormal>I know, and love, the answer – “Whatever happens is the only thing that could have”……but has this happened to you and what did you do? And what is your advice next time around?<o:p></o:p></p><p class=MsoNormal>I also know, and love, the challenge OS presents to those of us who spend the majority of our time in the ‘corporate’ world where we organise things….it’s tough to not do it but that is the challenge and the enjoyment of it<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Standard opening – floor available for contribution – chaos as usual (it always works!!)<o:p></o:p></p><p class=MsoNormal>But it worked like mad…….<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I had planned 72 break-out sessions (over four time periods) (and had about 20 spare post-its prepared and stuck up) …….for 181 attendees and in Malaysia there is always potential for some reluctance so I thought that would probably work<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Drowned….we found ourselves doing some selection automatically and grouping because the 70 got used up immediately…even with selecting (I know…..)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Off we went and had a great meeting BUT….<o:p></o:p></p><p class=MsoNormal>We had actually received some 100 more pages of issues /opportunities….<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Yes – many duplicated or related but the wall would not have been big enough to display them (full length of the room available) had I even tried…and the length of time for the 181 people present to sort out what was / was not duplicated would have been inordinate…..<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It all worked – we had the most extensive Proceedings Book circulated electronically the next day I have produced / seen – and we will see what impact this has on the overall project over the next months but my questions to those with experience…<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Would you have provided more break-out provisions…18+ per session seemed about right at the time?<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Have you found an occasion when so many ideas (some one word issues but still valid) came up…and what did you do?<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Did I forget / miscalculate up front…?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I know “whatever happens”…but the corporate me is looking for thoughts / ideas / suggestions!!!!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>All the best – from a hot, sunny, peaceful Malaysian morning<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Nigel <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Nigel Seys-Phillips</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fulcrum Business Management Solutions</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Tel: +65 9639 2510</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>E-mail: </span><a href="mailto:nigel@fulcrum.com.sg"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>nigel@fulcrum.com.sg</span></a><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.fulcrum.com.sg">www.fulcrum.com.sg</a></span><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>CONFIDENTIALITY NOTICE</span><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>This communication contains information which is confidential and may also be priveleged. 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