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<DIV><STRONG>THANK YOU! Christine, James, Harrison, Lisa!</STRONG> </DIV>
<DIV>That great honor to receive your words, your thoughts, your time, your
support, your wisdom!</DIV>
<DIV>That's really what I was looking for</DIV>
<DIV> </DIV>
<DIV>Thanks for re-connect me with the valuable...</DIV>
<DIV> </DIV>
<DIV>All value to be heard...</DIV>
<DIV>I wish to create conditions on Thursday to make everyone feel heard...
</DIV>
<DIV> </DIV>
<DIV>I take a deep breath and have faith</DIV>
<DIV> </DIV>
<DIV>GRACIAS con profunda emoción! </DIV>
<DIV>Cecilia </DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=lisaheft@openingspace.net
href="mailto:lisaheft@openingspace.net">Lisa Heft</A> </DIV>
<DIV><B>Sent:</B> Friday, July 26, 2013 6:39 PM</DIV>
<DIV><B>To:</B> <A title=oslist@lists.openspacetech.org
href="mailto:oslist@lists.openspacetech.org">World wide Open Space Technology
email list</A> </DIV>
<DIV><B>Subject:</B> Re: [OSList] Highly Controversial Group</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style="FONT-SIZE: small; FONT-FAMILY: 'Calibri'; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; TEXT-DECORATION: none; DISPLAY: inline">I
would add to everyone's wise words -
<DIV> </DIV>
<DIV>It is not just the slice of time you have them in a meeting.</DIV>
<DIV>It is also how invitation, relationship-building, messaging, design of
time... all of the pre-work - supports the success of a dialogue-based
meeting.</DIV>
<DIV>The higher the conflict, the more time for relationship building before the
event, the more useful timing, placement and type of / inclusion of food is, the
more time (ideally) you want for people to be able to name their story, feel
fully witnessed, and feel heard. Not changed, just heard.</DIV>
<DIV> </DIV>
<DIV>Plus it is good to really look at documentation design - what is the
capacity and reality of what will be done with the information and ideas and
relationships generated at the event, after the event.</DIV>
<DIV>As we all know, a single moment does not necessarily change behavior.</DIV>
<DIV>Ideally, this event is designed in to sort of a chain of gatherings,
actions, events and relationships that are designed over time.</DIV>
<DIV> </DIV>
<DIV>I know you may not be able to change some of those 'must-have's',
Ceci.</DIV>
<DIV> </DIV>
<DIV>Like delivery of information (rather than engagement).</DIV>
<DIV> </DIV>
<DIV>Can that happen before people arrive, in any other way.</DIV>
<DIV>Can it happen in a creative way, showing diverse voices.</DIV>
<DIV>What will it do that either confirms peoples' existing positions or makes
them mad or agitated. Does that help. Does that fit the objective for bringing
them together.</DIV>
<DIV> </DIV>
<DIV>Is there anything that can be shifted, moved, adjusted - so there is more
time to unfold into conversation and discovery, so the reflective thinkers have
voice, not just the quickest responders.</DIV>
<DIV> </DIV>
<DIV>What is the messaging - how is it being described.</DIV>
<DIV>Recommendation: leave any word about anxiety or discomfort out of your
theme. If you name it, people will hold that.</DIV>
<DIV>What is the nature of invitation. Is invitation / invitation strategy about
individual outreach, one-on-one communication, so that everyone coming in the
room has a welcoming person they have already met, even if online.</DIV>
<DIV>Pre-registration - can also give you a chance to share information and tone
- and to gather information to support every individual.</DIV>
<DIV> </DIV>
<DIV>Design of name tags. Can they be just first and last name (large so people
can see across a small conversation) without any title or organization.</DIV>
<DIV> </DIV>
<DIV>I know you are asking about 'what if x happens in the moment'. </DIV>
<DIV>But there is more than that to support the best possible situations.</DIV>
<DIV> </DIV>
<DIV>And then you prepare yourself. You eat. You sleep. You stay hydrated. You
use all your tools. You breathe. You welcome.</DIV>
<DIV>You look ahead at some 'what-ifs' such as what if something runs a little
longer than expected - can you design in a bit more time, are there bowls of
fruit to pass around if things run a bit late (both for nutrition and for a
moment of people sharing with each other) to bring in the room if running late
makes people tired, things like that. </DIV>
<DIV> </DIV>
<DIV>You open the circle mentioning perhaps not the anxiety - but perhaps at the
'whatever happens' description you can say that people are welcome to name what
was, what should be, what isn't - but they also have a chance to share thinking
about the new story, that begins now, if they wish. Up to them.</DIV>
<DIV> </DIV>
<DIV>And then you remember that we are all with you.</DIV>
<DIV>Like a flock of butterflies standing lightly on your shoulders, witnessing,
believing in you.</DIV>
<DIV>And believing in each of those people, and their passions. </DIV>
<DIV>Perhaps one of us butterflies landing lightly on the shoulder of someone in
the room who has anger or anxiety. Witnessing for them, as well. </DIV>
<DIV> </DIV>
<DIV>And then you remember you have a peaceful center. Because you do. </DIV>
<DIV> </DIV>
<DIV>And then you take it where it goes. Because you did everything you could do
to prepare, and now it is time to dance the dance.</DIV>
<DIV>So wear comfortable shoes ;o)</DIV>
<DIV> </DIV>
<DIV>We believe in you,</DIV>
<DIV>Lisa</DIV>
<DIV>
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<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: tahoma, sans-serif">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: tahoma, sans-serif"><SPAN
class=Apple-converted-space> </SPAN><A
href="mailto:oslist-bounces@lists.openspacetech.org">oslist-bounces@lists.openspacetech.org</A>
[<A style="COLOR: blue; TEXT-DECORATION: underline"
href="mailto:oslist-bounces@lists.openspacetech.org">mailto:oslist-bounces@lists.openspacetech.org</A>]<SPAN
class=Apple-converted-space> </SPAN><B>On Behalf Of<SPAN
class=Apple-converted-space> </SPAN></B>Cecilia
Soriano<BR><B>Sent:</B><SPAN class=Apple-converted-space> </SPAN>Friday,
July 26, 2013 3:40 PM<BR><B>To:</B><SPAN
class=Apple-converted-space> </SPAN><A
style="COLOR: blue; TEXT-DECORATION: underline"
href="mailto:oslist@lists.openspacetech.org">oslist@lists.openspacetech.org</A><BR><B>Subject:</B><SPAN
class=Apple-converted-space> </SPAN>[OSList] Highly Controversial
Group<o:p></o:p></SPAN></DIV></DIV></DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><o:p></o:p> </DIV>
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<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">Hello
everybody!<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">I<SPAN
class=Apple-converted-space> </SPAN><STRONG><SPAN
style="FONT-FAMILY: calibri, sans-serif">have a big challenge and I need your
wisdom!</SPAN></STRONG><o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">The next next Thursday,
I will be facilitating an OS, with a group of 190 Secondary School Principals.
Is a highly controversial group in a very politicised and complicated
context... (ideal for open space isn't it?)<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">But in my practice, I
haven´t had the opportunity to meet with groups like this...where there is
much aggressiveness and the bonds of trust are very
damaged...<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">I would like to learn
from your experience. and know what warning should I
take?<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><STRONG><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">Some
Context:</SPAN></STRONG><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"><o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">My client told me that
there are very opposing groups. And in their regular meetings (not in open
space) there are people who start to scream and insult boycotting all the
meeting and not allowing the dialogue... If happen a situation like that, at
the beginning of the circle, which do you recommend to
do?<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">In addition to breathe,
breathe and hold space... "confidence in people and in the
process"<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">In imagie that facing
that hypothetical situation... It would be correct to give them the space of
listening, and then tell them that they can leave if they are not comfortable
there... Although it would be very important to stay to make their
contribution...<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">And then continue with
those who want to follow...<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">What do you think about
that? Which is your experience in similar cases?
<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">Grateful for your
comments!<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">Warm greetings from the
Argentine winter.<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">Cecilia<o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"> <o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><EM><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">Mobile: 00 54 9 341
6657790</SPAN></EM><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"><o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><EM><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black">skype:
cecisoriano</SPAN></EM><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"><o:p></o:p></SPAN></DIV></DIV>
<DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman', serif; MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: calibri, sans-serif; COLOR: black"><EM
style="COLOR: blue; TEXT-DECORATION: underline"><SPAN
style="FONT-FAMILY: calibri, sans-serif"><A
style="COLOR: blue; TEXT-DECORATION: underline"
href="http://www.conversacionesparatodos.com">www.conversacionesparatodos.com</A> </SPAN></EM><o:p></o:p></SPAN></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></SPAN></BLOCKQUOTE></DIV>
<DIV> </DIV></DIV>
<P>
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