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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Fantastic! I have only used Kirkpatrick’s 4 levels of evaluation in traditional ways, until now.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thomas, I’m grateful that you shared this new way of flipping the model upside down. I look forward to trying it out while evaluating my next Open Space.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Vielen Dank!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Leslie S. Zucker<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Training Manager, Human Resources Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Creative Associates International<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">and<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><br>
<span class="apple-style-span">Life Coach for Life's Dancers</span><br>
<span class="apple-style-span"><a href="http://www.lesliezucker.com/" target="_blank"><span style="color:windowtext">www.lesliezucker.com</span></a></span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> oslist-bounces@lists.openspacetech.org [mailto:oslist-bounces@lists.openspacetech.org]
<b>On Behalf Of </b>Thomas Herrmann<br>
<b>Sent:</b> Friday, May 03, 2013 6:16 PM<br>
<b>To:</b> World wide Open Space Technology email list<br>
<b>Subject:</b> Re: [OSList] How to assess the effectiveness of an OS Meeting.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">ups, it seems I sent the email before finishing it (-:<o:p></o:p></p>
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<p class="MsoNormal">So the basic framework I use is from Kirkpatricks four levels for evaluating trainings/development activities<o:p></o:p></p>
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<p class="MsoNormal">1. Experience<o:p></o:p></p>
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<p class="MsoNormal">2. Learning<o:p></o:p></p>
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<p class="MsoNormal">3. Transfer (behavior/actions)<o:p></o:p></p>
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<p class="MsoNormal">4. Results<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">So in pre-work we turn it around starting with exploring expected results (L4) then move backwards to L3 (behaviors and action needed to create those results), then we look at what do we need to learn and what experience is needed to support
the learning.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Then post intervention - I use it in my trainings as well as development work in organizations. For example at the end of an OS-meeting and/or in the follow up meeting within 2 weeks, participants are invited to dialogue and capture what
they experienced and what they learnt. (so it's qualitative, not quantitative).<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Then 6 months later we meet again to evaluate level 3-4.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">As a side note both these follow up meetings (as well as the pre-meetings) are conducted in a WPPF-container (Whole Person Process Facilitation) and normally includes about 2 hours of open space work to decide on how to move on. In total
the meetings are between 4-6 hours each. <o:p></o:p></p>
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<p class="MsoNormal">So the follow up meetings are about what happened and how do we go on… I view it as opening space for the organization to become conscious about what they accomplished and learnt and move on from there.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I think this simple way works great and there is of course more to it than I shared briefly<o:p></o:p></p>
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<p class="MsoNormal">All the best<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Thomas Herrmann<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Open Space Consulting - naturlig företagsutveckling<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Tel +46 (0)709 98 97 81<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Email
<a href="mailto:thomas@openspaceconsulting.com">thomas@openspaceconsulting.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><a href="http://www.openspaceconsulting.com">www.openspaceconsulting.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">…bistår er, att släppa loss de naturliga krafterna i er organisation. Ta tillvara hela potentialen och skapa en långsiktigt hållbar och framgångsrik verksamhet!
Vi erbjuder stöd till ledarskapet, facilitering av kreativa processer och överföring av kompetens när ni vill skaffa er intern kapacitet att navigera i förändring. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Vi är del i Konsultgruppen Beyond Performance Group.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Medägare i Genuine Contact Co-Owners Group Inc<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">LinkedIn:
<a href="http://linkedin.com/in/thomasherrmannopenspaceconsult">linkedin.com/in/thomasherrmannopenspaceconsult</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Företagssida på Facebook: <a href="http://www.facebook.com/OpenSpaceConsulting">www.facebook.com/OpenSpaceConsulting</a> <o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">3 maj 2013 kl. 15:16 skrev Thomas Herrmann <<a href="mailto:thomas@openspaceconsulting.com">thomas@openspaceconsulting.com</a>>:<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">Dear friends in Open Space<o:p></o:p></p>
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<p class="MsoNormal">Since many years back I use a way to evaluate development work with Open Space Technology as the main event. I have shared here previously but will give a brief summary of how I do it.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">2 maj 2013 kl. 18:21 skrev Chris Corrigan <<a href="mailto:chris@chriscorrigan.com">chris@chriscorrigan.com</a>>:<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">Paul...that is a weird tool, Tells me nothing except that if 85% of my potential value outcomes are achieved, then I will always break even on my ROI for any meeting. It's all just so arbitrary. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">And that is the problem. When we use quantitative and summative methods for evaluation of qualitative and developmental processes, we get meaningless results. In other words, how much relationship did I generate in my last meeting? 12.
Whatever that means. It makes as much sense as giving the answer "lots of green ones that made me contemplative" to the question "how much money did we make selling those ladders?"<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">What we need are tools that evaluate complexity properly. What you are looking for are tools from the realm of Developmental Evaluation (grab the book by that title by Michael Quinn Patton). These tools, which can complement summative,
merit-and-worth evaluation tools, help organizations and ncommunities to track the learning, development and effectiveness of things like Open Space Technology meetings. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Here is a place to start with DE: <a href="http://tamarackcommunity.ca/g3s61_VC_2010g.html">http://tamarackcommunity.ca/g3s61_VC_2010g.html</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Chris<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, May 2, 2013 at 6:49 AM, Paul Nunesdea <<a href="mailto:nunesdea@me.com" target="_blank">nunesdea@me.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Keith <o:p></o:p></p>
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<p class="MsoNormal">Although not disagreeing the least with Doug, guess that your company would be looking for some meeting ROI type of calculations.<o:p></o:p></p>
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<p class="MsoNormal">I have googled a couple of entries and this must be useful for you.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"\.HelveticaNeueUI""><a href="http://www.fastmeetings.com.au/meeting-roi-calculator.htm" target="_blank">http://www.fastmeetings.com.au/meeting-roi-calculator.htm</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"\.HelveticaNeueUI"">Best</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"\.HelveticaNeueUI"">Paul<br>
</span><br>
>From my iPhone<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
El 19/04/2013, a las 00:26, doug <<a href="mailto:ost@footprintsinthewind.com" target="_blank">ost@footprintsinthewind.com</a>> escribió:<o:p></o:p></p>
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<p class="MsoNormal">Keith--<br>
<br>
How does one assess the value of a top-down "You shall all do this" meeting? When do you measure it? How many walking out the door thought it the best meeting ever? How many are still doing the required or "volunteered" activity 6 months or 6 years later? What
is the purpose of the meeting in the first place?<br>
<br>
If six great projects come out of the OST meeting, 4 actually get started, and one is still accomplishing good in the organization a year later, was the meeting a failure?<br>
<br>
Those who want numbers as proof of something will always be disappointed. Because they seek disappointment.<br>
<br>
:- Doug.<br>
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<br>
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<br>
On 04/18/2013 06:17 AM, Blundell, Keith wrote:<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal">Dear OS practitioners<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">As some of you already know I have been trying to pioneer the use of OS<o:p></o:p></p>
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<p class="MsoNormal">in our agenda driven, action outcome orientated organisation. I have<o:p></o:p></p>
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<p class="MsoNormal">had the opportunity to run several meetings, but they have been short<o:p></o:p></p>
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<p class="MsoNormal">sessions and restricted participants (in terms of organisational<o:p></o:p></p>
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<p class="MsoNormal">functional structure).<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">This has created a bit of a buzz and I am delighted that I have been<o:p></o:p></p>
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<p class="MsoNormal">approached to run a meeting with a larger diverse group of participants<o:p></o:p></p>
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<p class="MsoNormal">(cross functional) for at least a whole day! Brilliant and I have no<o:p></o:p></p>
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<p class="MsoNormal">concerns that it wont be successful.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">But...unfortunately it is viewed as an "experiment" and so I am being<o:p></o:p></p>
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<p class="MsoNormal">pushed by the sponsors as how will we assess its success. I know that<o:p></o:p></p>
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<p class="MsoNormal">there will be some good discussions, that participants "heads" will be<o:p></o:p></p>
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<p class="MsoNormal">in a different place after the meeting, and it will be a great sharing<o:p></o:p></p>
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<p class="MsoNormal">and learning experience. I also know that any change and actions may<o:p></o:p></p>
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<p class="MsoNormal">come long after the discussions so that the link between the event and<o:p></o:p></p>
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<p class="MsoNormal">outcome will be more tenuous.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Has anyone experience and ideas for explaining the effectiveness of OS<o:p></o:p></p>
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<p class="MsoNormal">within an organisation?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I look forward to hearing from you.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Best Wishes,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Keith.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">--<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">*Keith Blundell*<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Leadership and Team Excellence Leader<o:p></o:p></p>
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<p class="MsoNormal">Innovation, Communication and Engagement (ICE)<o:p></o:p></p>
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<p class="MsoNormal">Product Development Global Operation<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Office: +44 (0) 1707 36 661<o:p></o:p></p>
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<p class="MsoNormal">Mobile: <a href="tel:%2B44%20%280%29%207990%20777%20120" target="_blank">+44 (0) 7990 777 120</a><o:p></o:p></p>
</blockquote>
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<p class="MsoNormal">Mail to: <a href="mailto:keith.blundell@roche.com" target="_blank">
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<p class="MsoNormal" style="margin-bottom:12.0pt">CHRIS CORRIGAN<br>
Facilitation - Training - Process Design<br>
Open Space Technology<br>
<br>
Weblog: <a href="http://www.chriscorrigan.com/parkinglot" target="_blank">http://www.chriscorrigan.com/parkinglot</a><br>
Site: <a href="http://www.chriscorrigan.com/" target="_blank">http://www.chriscorrigan.com</a><o:p></o:p></p>
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<p class="MsoNormal"><b><u><span style="font-family:"Arial","sans-serif";color:#009900">Upcoming workshops</span></u></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#3333FF"><a href="http://aliainstitute.org/blog/track/2013-aoh/" target="_blank">Authentic Leadership In Action</a></span></b><span style="font-family:"Arial","sans-serif";color:#3333FF"> -
Halifax, NS, Canada</span><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-family:"Arial","sans-serif";color:#3333FF">Designing Strategic Change from the Inside Out</span></i><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#009900">June 16 - 21, 2013</span><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#000099"><a href="http://aohrivendell.withtank.com/" target="_blank">Art of Hosting</a> - Participatory Leadership and Social Collaboration</span></b><span style="font-family:"Arial","sans-serif";color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#3333FF">November 11-14, 2013</span></b><b><span style="font-family:"Arial","sans-serif";color:#330099">, Bowen Island, BC, Canada.</span></b><b><span style="font-family:"Arial","sans-serif";color:#222222"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:blue">Upcoming Art of Hosting in Toronto, Montreal, Chicago and San Francisco. Email me for more information.</span><o:p></o:p></p>
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