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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Artur – You contributed so much that it rather got away from me! Which is to say that your final comment/question just passed me by – but it is very important, I think. You said:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>“In what concerns an <b>OST event</b> that doesn't matter much - just see if the pre-conditions are there, and if they are, just do it! <u>But from the point of the view of the organization/community that is not enough: they have a concern (that I share) about what comes next.</u> How can we (they) profit from that "magic" in the medium/long term? And that is, for me, a different question - a different animal, would you probably say.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What about the “What next?” First of all I don’t think it is a different animal, just more of the same and deeper. Short response – After a wonderful Open Space, how do you keep the spirit alive? – Just keep your space open. That will provide the essential time/space necessary for the critter to grow, evolve, emerge. And how to do that? Well you could just do more Open Spaces (which is not a bad idea) – but doesn’t begin to do the job. The real key for me is to take the learnings from the Open Spaces (“training wheels” as Chris Corrigan might say) and use them every day, all the time, in every way. The lessons are many, and each person or group will find their own, but for me it all begins with INVITATION. When stuff needs to be done (products developed, made, distributed) don’t COMMAND and Control – INVITE! Ask those who care -- to come! But that is just a beginning. Circles are important – so meet in a circle, think of your organization as a circle (not a towering pyramid with THE LEADER on the top), act in a circle with real colleagues and peers who earn their place in the circle because they care to come. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Un-real, impossible, unworkable? I don’t think so. But you never know until you try it. I have done all this for more years than I care to mention. Never failed – and for whatever it is worth, The Open Space Community of which we are all a part is the result. Did I create, structure, and organize it? No! As for being in control… </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> And this wonderful community is my (not in the sense of ownership, but rather identification) organization. Don’t own it, didn’t design it, never managed it. But here we are! <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And if you want more (and there is a lot more) check out Part II of my last book, <i>Wave Rider</i>, called “A Wave Rider’s Guide to the Future.” 99 pages of “more” – and that is just the beginning. You guys are going to add the really good stuff.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Harrison <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Harrison Owen<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>7808 River Falls Dr.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Potomac, MD 20854<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>USA<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>189 Beaucaire Ave. (summer)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Camden, Maine 20854<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Phone 301-365-2093<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(summer) 207-763-3261<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="www.openspaceworld.com%20"><span style='color:blue'>www.openspaceworld.com</span></a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="www.ho-image.com%20"><span style='color:blue'>www.ho-image.com</span></a> (Personal Website)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"><span style='color:blue'>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> oslist-bounces@lists.openspacetech.org [mailto:oslist-bounces@lists.openspacetech.org] <b>On Behalf Of </b>Artur Silva<br><b>Sent:</b> Saturday, September 15, 2012 11:12 AM<br><b>To:</b> oslist@openspacetech.org<br><b>Subject:</b> Re: [OSList] OST Foundations again (Was:...)<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>Thanks for coming back to this question about the OST foundations, MMP and HO.</span><span style='font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div><div><div id=yiv2054019239><div><div><div><div><div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>Some comments inline.</span><span style='font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><div><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-family:"Arial","sans-serif";color:black'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='background:white'><b><span style='font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-family:"Arial","sans-serif";color:black'> Harrison Owen <<a href="mailto:hhowen@verizon.net" target="_blank">hhowen@verizon.net</a>><o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial","sans-serif";color:black'><br><b>To:</b> 'World wide Open Space Technology email list' <<a href="mailto:oslist@lists.openspacetech.org" target="_blank">oslist@lists.openspacetech.org</a>> <o:p></o:p></span></p></div><p class=MsoNormal style='background:white'><b><span style='font-family:"Arial","sans-serif";color:black'>Sent:</span></b><span style='font-family:"Arial","sans-serif";color:black'> Wednesday, September 5, 2012 8:56 PM<o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial","sans-serif";color:black'><br><b>Subject:</b> Re: [OSList] OST Foundations again (Was: Re: Dealing with conflicts)<o:p></o:p></span></p></div></div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'><br>Michael P. raised some interesting points (...)<o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'><br><br>I strongly suspect that the vast majority of people who have encountered OST<br>in one way or another (facilitator, participant, or just hearsay) think of<br>it as one amongst many -- maybe very good, even the best, but one among many<br>other methods. As such it is a process to be learned, a skill set to be<br>developed from "pre-work to follow-up." What the facilitator does is<br>critically important and there are better, even "right" ways to "do" it --<br>with "essential elements" -- which are subject to debate, modification, or<br>removal. <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></b></p></div></div><div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>That is probably a true statement, but is also probably a wrong understanding from those that come in contact of OST... For me, OST is <b>not </b>something we can combine with other (more directive) methods, that quite often destroy the self-organizing nature of OST, and give a central role to the facilitator at the expense of making the participants feel controlled, childish and disempowered.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>If the pre-conditions are right (and we all know what those are) then OST is <b>the method</b>. If those pre-conditions are not met, OST shall not be used. And what to do with those customers, as a consultant or facilitator? Probably simply say "there are a lot of other facilitators out there that use other methods - talk to one of them, but please be conscious that some of them will probably propose to you something they think - or say - it's Open Space, even if it is not.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>In what concerns the pre-work, of course, it is essential, for the OST facilitator to assure that/if all the pre-conditions are met and give some advice on the theme, who to invite, how to word the invitation, etc. But there is no need to have always a certain number of meeting (say 3, for instance) or to create a "meeting committee" that is a "cross section of the stakeholders", or anything like that. If 1 pre work meeting is enough, 2 are too much. If 2 meetings are needed, 3 is one too much. Etc.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>The same with the follow up. Even if this needs a further comment, below</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>...</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div></div></div></div></div><div><div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br>I can certainly understand why people might think this way, after all it<br>fits into the standard paradigm of what has now become a full blown<br>profession: Facilitation. The Master Facilitator has multiple tools, using<br>each as appropriate, with finesse. We have whole catalogues which describe,<br>in varying detail, the richness of the Facilitator's Tool Box. People get<br>certified, licensed, franchised -- you can probably even get a degree! And<br>at some level it all seems to work.<br><br>Personally I would (or at least should) be delighted if all of this were<br>correct. And if Open Space is anywhere near as good as we seem to think, my<br>cup would run over, to be sure. As the originator of this miraculous process<br>I might reasonably claim genius, and <b>had I taken the time to patent or<br>trademark my invention, lucrative franchises could have been mine to enjoy</b>.<br>But it didn't quite work out that way.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>I think your choice was simple <b>generosity</b>. Or you have understood that, like Newton with the apple, you have stumbled upon a "general law of the Universe" (or of facilitation methods - appropriate for Organizational Transformation and not so much for Organizational Development btw), that doesn't belong to you - neither to anyone else - with that name or with any alias(es).</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>That is no longer a matter of your choice. You have chosen once and for ever not to trademark or franchise OST and decided it was a part of human heritage. <b>For me, the fact that OST is nor certified or trademarked, neither certifiable or trademarkable by anyone comes with the territory</b>. And I would not have joined the OST Community if there was not that simple message "anyone with a good head and a good heart can do it"... and then spend a life time to perfect it...</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>So for me it is unacceptable that anyone assumes the right to certify or trademak OST, or a part of OST, or OST in combination of any other (mostly directive) "facilitation methods". I, for one, have not given anyone the right to do that and people that do that have (and must have) their own lists and sites, but have putted themselves out the OST community, except when it concerns<b> only </b>with the use of OST. </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>The truth of the matter is that building a business has never been an<br>interest of mine, or at least any sort of business with all the standard<br>accoutrements. But that is only a small part of the story. The real story is<br>that the more I experienced and thought about Open Space, the less sense it<br>made. Based on the literature, my training, and the experience of most of my<br>colleagues Open Space should not work. It could not work, if only because it<br>violated every single practice and principle of group management, indeed<br>management itself. But it did work -- and as I thought about it became clear<br>that my contribution, either in design or implementation, was vanishingly<br>small. Embarrassingly -- Open Space seemed to work all by itself.<br><br>Sooner or later some pieces came together and seemed to fit. It was all<br>about self organization. You have heard me ad nauseam on the subject, but<br>suffice it to say that when viewed as an example of self organization it all<br>makes sense -- indeed it is quite predictable. When viewed through the lens<br>of "standard theory and practice" OS is odd to say the least, verging on<br>weird, counter-intuitive, and wrong. Making the connection with self<br>organization was, for me, a passing through a portal -- and it sure wasn't<br>Kansas anymore (a reference to the magical journey of Dorothy and Toto into<br>the Land of OZ). Wherever I got to wasn't what I expected, and it only got<br>worse.<br><br>My realizations didn't happen all at once and doubtless not in the order I<br>describe them -- but over time several things came to clarity -- at least I<br>thought so. First there was the sneaking suspicion changing to strong<br>conviction that Open Space was not some weird apparition, a break with<br>reality. It WAS reality. All this began at the conclusion of wonderful<br>events when the enthusiastic participants became a little wistful... with<br>words something like, "This was wonderful. Too bad we have to get back to<br>reality!" My joking response was, "Maybe this is reality?" It then became<br>clear that was no joke.<br><br>Self organization, as I have come to understand it, is not something we can<br>choose to do (or not do) -- it is what we essentially are. Self organizing.<br>To the extent that Open Space is an intense and intentional "outbreak" of<br>self organization it is not strange to, or apart from life as a whole -- it<br>is all of a piece. We could say -- All the world is Open Space and not be<br>far from the truth.<br><br>To the extent that this realization is not just gross egotism, hysteria, or<br>worse, there are some interesting corollaries. First, if self organization<br>is fundamental to life, it is not something we have to learn. It comes with<br>the territory -- our life. Secondly, self organization (by definition)<br>happens all by itself. No help needed.<br><br>QED: If Open Space is self organization at work, we don't have to learn it,<br>nor do we "do" it. If anything, it does us. And paradoxically, the more we<br>seek to do the longer it takes for self organization to "Kick in."<br><b>Practically this means if you do a whole series of "warm-up" exercises it is<br>basically a waste of time</b> unless the exercises have some intrinsic merit of<br>their own. In like manner, <b>the more we seek to learn or teach the process<br>itself to the participants (or sponsors) the longer it will take to get to<br>the business</b>. And there is no need: Everybody already knows. <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue;background:white'>Maybe everybody already knows, but they don’t know that they know, and need to see it happen to recognize that they already "knew"… Hence the surprise many participants feel when they first encounter a (<b>real</b>) OST event; and that probably they would not “see” if their first encounter is with an "OST training" of some sort...</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Bottom line for me in this strange new world -- Just Do it! <b>Make sure the<br>initial conditions are present and then at the first opportunity -- Sit in a<br>circle... well you know the rest. </b><br><br>And what about all those other methods? Well, if all the world is Open Space<br>and Open Space isn't a method, it is just a funny name for living with<br>passion and responsibility... <br><br>And Pre-Work, Lisa's favorite? To be sure there is lots of "pre-work" to be<br>done on you -- bringing yourself to that quiet, centered place where there<br>is nothing to do, for nothing can be done. No judgment, no fear, no rules --<br>just quiet presence from which to invite others for the creation of new<br>life. Welcome to Open Space!<br><br>As for the group... there really isn't any way that I know of to get them<br>ready. I think lisa mentioned that it took more than a year of hard effort<br>to get everything together with the 50 Palestinians and Israelis. I am sure<br>that is true, and actually a gross underestimate. Pulling that gathering<br>together was part of the lifelong struggles of some marvelous and sensate<br>people -- it was also just life in The Middle East. But when it came to my<br>pre-work with that group, that might be measured in minus quantities. The<br>group arrived in Rome in the middle of a blinding rain storm -- they had a<br>late chaotic meal and went to bed. The next morning at 9 am there were 50<br>tired, hopeful, fearful, angry, frustrated, anxious people sitting in a<br>circle when a gentleman most of them did not know stood and said, "Welcome<br>to Open Space." Two days later that same group was standing the same circle<br>hugging, and in some cases kissing. I did nothing. I think that is what we<br>all do...<br><br>So it isn't Kansas, for sure. And definitely not what we might expect. And I<br>think we are just beginning to figure out what's going on.<br><br>Harrison<br><br>PS -- For the story of Rome go to:<br><a href="http://openspaceworld.com/opening_space_for_peace.htm" target="_blank">http://openspaceworld.com/opening_space_for_peace.htm</a> <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>I completely agree with everything else, Harrison. But I still have some doubts about one thing.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>It is true that everything self-organize. But there are known phenomena (like crystals, for instance) where past self-organization created a "closed system". In what concerns organizations, if they cease to have enough diversity or of being open to the environment they can also get trapped in an "almost closed organization". </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>In what concerns an <b>OST event</b> that doesn't matter much - just see if the pre-conditions are there, and if they are, just do it! But from the point of the view of the organization/community that is not enough: they have a concern (that I share) about what comes next. How can we (they) profit from that "magic" in the medium/long term? And that is, for me, a different question - a different animal, would you probably say.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>How do you see this <b>short term (event) versus medium/long term issue</b>? </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>Regards</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:blue'>Artur</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div></div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'><o:p> </o:p></span></p></div></div></div></div></body></html>