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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap: break-word;-webkit-nbsp-mode: space;-webkit-line-break: after-white-space'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We all get “hooked” And with a little luck something breaks through. Slow process for heads like mine (hard) – but eventually….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>ho <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Harrison Owen<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>7808 River Falls Dr.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Potomac, MD 20854<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>USA<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>189 Beaucaire Ave. (summer)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Camden, Maine 20854<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Phone 301-365-2093<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(summer) 207-763-3261<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>www.openspaceworld.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>www.ho-image.com (Personal Website)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:<a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org"><span style='color:blue'>http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</span></a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> oslist-bounces@lists.openspacetech.org [mailto:oslist-bounces@lists.openspacetech.org] <b>On Behalf Of </b>Christine Whitney Sanchez<br><b>Sent:</b> Sunday, September 11, 2011 4:08 PM<br><b>To:</b> Artur Silva; World wide Open Space Technology email list<br><b>Subject:</b> Re: [OSList] Control, Perceived Control, and the Loss Thereof<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Perhaps the other side of "control" is "expectations".<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>This is one of the reasons I always post the "Be prepared to be surprised" sign. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Artur and Harrison, your thinking has me thinking. I realized that part of what I can get "hooked" on are the client's expectations, which, if I'm not staying awake will make their way in to my own expectations.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Life is always more interesting than my own expectations.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Warm wishes from cooler (under 100 degrees) Phoenix,<o:p></o:p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'>Christine<o:p></o:p></span></p><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'>Christine Whitney Sanchez, Partner<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'>Innovation Partners International<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'>480.759.0262<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><a href="http://www.innovationpartners.com">www.innovationpartners.com</a> <br><img border=0 width=179 height=69 id="_x0000_i1025" src="cid:image001.png@01CC70A4.F00E2CB0"><img border=0 width=96 height=72 id="_x0000_i1026" src="cid:image002.png@01CC70A4.F00E2CB0"><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Sep 11, 2011, at 5:58 AM, Artur Silva wrote:<o:p></o:p></p></div><p class=MsoNormal><br><br><o:p></o:p></p><div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:#00007F'>Thanks for your tough provoking post, Harrison. Some thoughts and questions inline.</span><span style='font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> Harrison Owen <<a href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>><br><b>To:</b> 'World wide Open Space Technology email list' <<a href="mailto:oslist@lists.openspacetech.org">oslist@lists.openspacetech.org</a>><br><b>Sent:</b> Saturday, September 10, 2011 11:07 PM<br><b>Subject:</b> [OSList] Control, Perceived Control, and the Loss Thereof</span><span style='color:black'><o:p></o:p></span></p><div id=yiv2090841070><div><div><p class=MsoNormal style='background:white'><span style='color:black'>Keith wrote: “Loss (or perceived loss?) of control is also something that some senior leaders struggle with.”<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>True – and not only in Open Space. It may be my own perversity, but I find this to be a very useful struggle which may bring these folks to a deeper understanding of themselves, the organizations they serve, and the world in which we live. The actual truth of the matter (and for sure my personal experience) is that control of the sort they are afraid of losing never was theirs to begin with. Agonizing over something the doesn’t exist is not only a little silly, it also bespeaks of something approaching delusion, if not delusion itself. The pain of their agonizing is to be regretted, but it is a self inflicted wound, and unfortunately its impact is not limited to the nervous executive(s). It can (and often does) effect the entire organization in adverse and sometimes lethal ways.<b><u> Space closes,</u> innovation withers, agility get clunky – and organizational health shows critical signs of decline in terms of loss of productivity, efficiency, effectiveness – to say nothing of employee morale and self-respect</b>. Not a pretty picture.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:#00007F'>Would you agree then that those organizations, at that point in time, can be considered "closed"? </span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>(...) <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>There is no question in my mind that there are massive good works to be done coaching executives through their addiction to control. And it really is an addiction, I think, and should be treated as such. Those in the “Addiction Business” will tell you that, of the many barriers and difficulties to be faced and overcome –<b> The Enabler is a major obstacle to health. Enablers are typically good hearted souls who in the name of sympathy, empathy and compassion do little things, and large, to effectively shield the addict from a direct confrontation with his/her addiction. I more than suspect that when <u>we seek to shield an executive from the possibility of losing control in Open Space</u>, we are doing something of the same sort, and for sure we are not doing anybody a favor</b>. <b>Should our efforts take the form of assuring people that “certain” items/issues will be kept carefully under protective cover (read “control”), that constitutes promises we can’t keep.</b> If the items/issues are truly important to somebody (other than the nervous executive) – they will be present, one way or another. If not in a “session” then for sure in some back hall conversations where it is most likely that they will fester and grow. <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span class=apple-style-span><span style='color:#00007F;background:white'>Would you agree that all the past discussions about the "givens" were precisely about that - one way to try to shield the executives that some "givens" will be out of discussion at the OST event?</span></span><span style='color:black'><o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Pre-work, as Lisa Heft is wont to tell us, is important. But I find that (at least in the case of executive fears) it can be pretty straight forward. I simply describe what Open Space is and the kinds of results I have witnessed, making little reference to how it works – unless asked. In most cases we proceed directly to operational concerns: Theme, location, dates, etc. But in the event that the conversation moves to issues of control and the perceived lack of same, I tend to call for a time out, suggesting that maybe they need some more time to think about their needs and the appropriateness of Open Space. If I don’t think they have heard me, I put it a little stronger. I suggest that they think about any other way to achieve their ends. And should they run out of options, call me back. I run about 50/50 on the call backs. But when they call they are ready to go. So am I.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='color:#00007F;background:white'>And what do you think about an almost opposite strategy for the Pre-work of trying to "prepare" the prospective client that he/she will lose control but that is ok...? (I say "almost opposite" as your way seems to recommend that the facilitator gets out of the way and let the client think and decide, and the other is almost trying to "educate the client"...)</span><span style='color:#00007F'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black;background:white'> </span><span style='color:#00007F'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:#00007F;background:white'>Thanks for any clarifications.</span><span style='color:#00007F'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:#00007F'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:#00007F;background:white'>Regards</span><span style='color:#00007F'><o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:#00007F'>Artur</span><span style='color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div><p class=MsoNormal>_______________________________________________<br>OSList mailing list<br>To post send emails to <a href="mailto:OSList@lists.openspacetech.org">OSList@lists.openspacetech.org</a><br>To unsubscribe send an email to <a href="mailto:OSList-leave@lists.openspacetech.org">OSList-leave@lists.openspacetech.org</a><br>To subscribe or manage your subscription click below:<br><a href="http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org">http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>