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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Lisa,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Not in business or corporate environment, but my manager would happily provide information on how she has worked with the results of Open Space
after the first event. Her name is Reina Buijs, she is Head of the Health Division in the Directorate General for International Cooperation in the Ministry of Foreign Affairs. Her email address:
<a href="mailto:reina.buijs@minbuza.nl">reina.buijs@minbuza.nl</a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Your client can also contact her by telephone (+31703485825)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Warm greetings,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dicky<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> oslist-bounces@lists.openspacetech.org [mailto:oslist-bounces@lists.openspacetech.org]
<b>On Behalf Of </b>Lisa Heft<br>
<b>Sent:</b> dinsdag 17 mei 2011 17:11<br>
<b>To:</b> OSLIST<br>
<b>Subject:</b> [OSList] After the OS event<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal">Hi, folks - just another request, as I have not yet heard from anyone.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you have a client (especially a business / corporate client) that might be happy to chat with a client of mine about how they integrated the information / learning / achievements from an OS meeting or retreat into the work of the organization
**after** the dialogue meeting (OS or otherwise) - thank you for sending me an email with either that direct contact information or a few lines you write describing that.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Then I can share that with this particular client.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Many thanks. You can send this to me directly at <a href="mailto:lisaheft@openingspace.net">
lisaheft@openingspace.net</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Of course, I have also described to this client that thinking about how to sustain the ideas and momentum of the OS (or any other dialogue) event is an essential thing to talk about (design, create mechanisms for) in this pre-work stage.
So I am delighted that she is asking for more ideas about this. Other clients I have had trained different levels of staff in convening meetings and groups post-event, trained their members how to apply for funding, sent out 'news flashes' to show the full
group / system what is happening across the system post-event, and more. All ways of showing the system back to itself - all ways of sustaining and growing capacity and feeding information back into the system for continuous learning. This has been true amongst
my 'dream clients' whether for Open Space or other work where people gather together for projects, retreats and working groups.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">And here is a little present - an experience I had with a client who fully understood how to support sustainability after an OS (or any retreat / working meeting) event...<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Enjoy,<o:p></o:p></p>
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<p class="MsoNormal">Lisa<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#9B2C01"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:10.5pt;font-family:"Trebuchet MS","sans-serif";color:black">Sustainability: Leveraging the Momentum of the Open Space Event</span></b><span style="font-size:10.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:black">by Lisa Heft</span><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">When discussing action or follow-up (during the pre-work stage), it is important to analyze who has capacity for follow-up,
in what form, and how this might fit into ongoing projects, abilities and timelines for an organization or community. This is true whether the meeting process is Open Space or any other approach.</span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">I facilitated two day-long Open Space retreats for a global corporation’s Information Technology division - to generate ideas,
opportunities and issues in preparation for their division’s strategic planning process. The objective of these meetings was idea generation, after which the Executive team would take that data to inform their budget work and decisions on the strategic plan.
Every single Information Technology employee attended one of these two retreats - from the data entry workers to the administrative assistants to the Chief Technical Officer. </span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">Ideas were generated, and then there was a short Action Planning session as a part of this particular event’s design. The reason
for action planning at the event was that the Chief Technical Officer wanted to see what projects and people might need short- or long-term support and resources. He uses Open Space as one of the ways to convene his employees, and he knew there could be some
surprise topics and projects that the Executive Team might need to fold into their resources and their strategic plan decisions. The Executive Team would be meeting immediately after the all-employee Open Space to start working on the plan itself.</span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">Because this top executive knew Open Space and was fully ready for whatever surprises may come out of it - and because the
organization could commit to every employee attending being given the freedom, mobility, time and support from the top for whatever they might feel inspired to work on - action planning was designed as a re-opening of the space. Eight action champions announced
action groups and that 45 minutes was very spirited, with other participants butterflying and bumblebeeing from group to group to help with good ideas. </span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">At the end of that time I re-convened the group in Closing Circle. Action champions announced their headlines, and the entire
group cheered. One data entry person convened a group - he announced “I’m going to redesign the entire database!” (cheers and applause!).</span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">During the action group session, the Chief Technical Officer had been conferring with his Number Two executive. After the headlines
and cheering, he stepped forward to say ‘While you were working with your action champions, I asked my second-in-command to become the champion for you champions. He will be meeting with you to help support you with resources, will create time on the agenda
of our Executive Team Meetings to report your progress, he will create time on the agenda of our company’s quarterly Town Hall Meetings, and he will research and provide you with whatever else is needed to make your actions a success.” (More cheering.) </span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">During the cheering he leaned over to me and whispered “That gentleman who wants to re-design the database has so much enthusiasm,
I can tell he is a leader, and can serve the organization in much greater ways than his current job title and description. Unfortunately he does not know that the database re-design project is already in progress. But with that kind of energy and leadership,
we are going to find a place for him on the project.”</span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black">So in that case, action supported by resources, time, dedicated staff, and support from the top. A recipe for sustainability
and success.</span></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:blue"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><b><span style="font-size:10.5pt;font-family:"Trebuchet MS","sans-serif";color:blue">Lisa Heft</span></b></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#9B2C01"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:black">Consultant, Facilitator, Educator<o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><b><span style="font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:blue">Opening Space</span></b></span><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:black"><a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#0044FE">Ask me about these 2011 workshops for facilitators and others who convene people: </span></i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#0044FE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19"> - The Open Space Learning Workshop </span></i></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#0044FE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19"> - June and October - Santiago, Chile (en </span><span style="color:blue"><o:p></o:p></span></i></span></p>
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<p class="MsoNormal"><span style="font-size:2.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19">espaņol)</span><span style="font-size:2.5pt;color:#2E7B19"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19"> - July-August - Buenos Aires, Argentina (en </span></i></span><span class="apple-style-span"><i><span style="font-size:7.5pt;color:blue"><o:p></o:p></span></i></span></p>
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<p class="MsoNormal"><span style="font-size:2.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19">espaņol)</span><span style="font-size:2.5pt;color:#2E7B19"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19"> - December 14-16 - San Francisco, USA</span></i></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#0044FE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#2E7B19"> - The Power of Pre-Work - August 24-26 - San Francisco, USA</span></i></span><span style="font-size:7.5pt;font-family:"Trebuchet MS","sans-serif";color:#0044FE"><o:p></o:p></span></p>
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