Lisa<div>I really love your description of these complexes process</div><div>great</div><div>Ernest<br><div class="gmail_quote">2010/11/16 OSLIST automatic digest system <span dir="ltr"><<a href="mailto:LISTSERV@listserv.boisestate.edu">LISTSERV@listserv.boisestate.edu</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">There are 5 messages totalling 2188 lines in this issue.<br>
<br>
Topics of the day:<br>
<br>
1. AW: OS and mediation, clarifications and questions!<br>
2. Opening Space in Bilbao_CONSP!RING EUTOKIA<br>
3. Giving context, clarifying the theme<br>
4. OST following a creative enhacing training<br>
5. OS and mediation<br>
<br>
*<br>
*<br>
==========================================================<br>
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----------------------------------------------------------------------<br>
<br>
Date: Mon, 15 Nov 2010 23:32:11 +0100<br>
From: Catherine Pfaehler <<a href="mailto:c.pfaehler@bluewin.ch">c.pfaehler@bluewin.ch</a>><br>
Subject: AW: OS and mediation, clarifications and questions!<br>
<br>
Dear Arno, dear all<br>
<br>
1. Arno speaks about mediation as a way of resolving conflict, not about<br>
meditation.<br>
2. He would use OST for the annual conference of mediation practitioners.<br>
The conference could be a mix of OST for all present and presentations about<br>
their work and experiences by mediation practitioners, as I have understood<br>
his initial post.<br>
3. He is asking for the format - OST only, or part of the time OST and<br>
another part presentations or a shared experience of mediation?<br>
<br>
Arno, how long does the conference usually last?<br>
Would you use OST to address some common issues, or for the exchange of<br>
experiences only?<br>
What is your personal feeling, what would you like most to choose as a<br>
format?<br>
I have experimented with mixes and with short OST events and have come to<br>
the conclusion that it takes away some of the best parts of OST if we only<br>
allow for half a day of it. If it can be a day, that is the minimum. If we<br>
can have 2.5 days, that is ideal, especially, if you want to generate some<br>
real engagement and commitment for projects etc.<br>
<br>
With kind regards, Catherine<br>
<br>
Catherine Pfaehler<br>
lic.oec.HSG<br>
Open Space Begleitung<br>
Burckhardtstrasse 2<br>
CH - 3008 Bern<br>
Telefon +41-(0)31 - 536 05 31<br>
Mobile +41-(0)76 - 488 15 46<br>
<a href="mailto:c.pfaehler@open-space-begleitung.ch">c.pfaehler@open-space-begleitung.ch</a><br>
<a href="http://www.open-space-begleitung.ch" target="_blank">www.open-space-begleitung.ch</a><br>
<br>
<br>
-----Ursprüngliche Nachricht-----<br>
Von: Arno Baltin [mailto:<a href="mailto:arno@tlu.ee">arno@tlu.ee</a>]<br>
Gesendet: Freitag, 12. November 2010 09:46<br>
Betreff: OS and mediation<br>
<br>
Hi everybody!<br>
<br>
I have seen on the list comments from listers with connections to<br>
mediation. I am intersted in possible overlappings of these two methods.<br>
After expressing once my skepsis on traditional conference arrangement<br>
(on a mediatiors annual conference) I was encouraged to suggest<br>
alternatives. I suggested OS. This idea developed into search for a mix<br>
of mediation and OS. The min. program is still dividing annual meeting<br>
between time for presentations and OS. The max. program could be some<br>
arrangement including OS and mediation practice.<br>
So, what you think?<br>
<br>
Arno<br>
<br>
*<br>
*<br>
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------------------------------<br>
<br>
Date: Mon, 15 Nov 2010 20:20:08 -0800<br>
From: Lisa Heft <<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>><br>
Subject: Re: Opening Space in Bilbao_CONSP!RING EUTOKIA<br>
<br>
--Apple-Mail-2-188879658<br>
Content-Type: text/plain;<br>
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<br>
Hello, dear Eleder -<br>
<br>
By now you have facilitated your event - yes? However I still wish to<br>
share some thoughts about your questions - at least what I have<br>
noticed during my own OS work.<br>
<br>
Regarding people coming at various times during the day:<br>
To me, if there are a few people who come in during the day, it is<br>
easy for someone to greet them at the door and help orient them to<br>
what is happening in the room ("We are delighted that you can join us<br>
- welcome. Look at the Agenda Wall that will tell you what<br>
conversations are happening during this hour, feel free to wander in<br>
and out of any of the discussions, someone in each group is<br>
volunteering to take notes so you will be able to read about the<br>
sessions that have happened earlier today, we will gather at 4:00 for<br>
closing circle so enjoy and we will see you then". Simple, quick, and<br>
they get to go into the groups without needing too much more time for<br>
orientation. It is like saying "welcome to my house party - there is<br>
the food, people are playing a game out in the garden, let me know if<br>
you need anything". Simple.<br>
<br>
However if there are large numbers of people coming in at different<br>
times this is a little harder. But doable. I find it is useful to<br>
designate someone to great newcomers to do this. It is also possible<br>
to let participants simply absorb them or to let the newcomers figure<br>
some things out for themselves - but I have found that the newcomers<br>
are at the disadvantage without learning that you can move about and a<br>
few more tips on how this is different than usual meetings. It just<br>
gives them more freedom. But someone else might say that is one less<br>
thing to do.<br>
<br>
I also have found it is best to do this personally and verbally rather<br>
than make a sign or a handout because I have found that nobody absorbs<br>
the information on a sign or a handout but they do like being welcomed<br>
personally.<br>
<br>
Others may have had other experiences.<br>
<br>
Regarding doing your introduction and instructions in two languages: I<br>
do hope you did. The dual language is essential in your culture,<br>
history, re-emergence of a historically silenced culture and language,<br>
and more. It is a welcoming - an honoring - an inclusion. By the way<br>
- all my posters are always in two languages, no matter where in the<br>
world I facilitate. To me, it is about diversity and honoring where<br>
you are and how everything is not majority culture. I just pick the<br>
top two languages of the region I am facilitating in (in the U.S. my<br>
posters are usually in English and Spanish - unless i am working with<br>
specific-language or specific-culture communities in the US, then the<br>
posters are whatever are the two top languages).<br>
<br>
Regarding taking notes in text as participants often do / doing a mind<br>
map of notes:<br>
I am a big supporter of documentation in Open Space and other dialogue<br>
work because participants can then have more than the moment of<br>
talking - they can have reflection, data, the ability to 'listen in'<br>
on discussions they could not attend, ability to re-connect post-<br>
conference to continue key conversations, and more.<br>
<br>
I have found that designing documentation based on several elements is<br>
useful: how will participants use it, how do participants absorb<br>
information (graphically, via text, by re-reading conversations they<br>
have had, whatever), what is most useful to them (does text describing<br>
a running conversation show all the directions and unanswered<br>
questions the discussion explored, is this more useful to the<br>
participants or client than a few key points), which is useable and<br>
appropriate for the organization or group after the event (do they<br>
have to turn the information generated into worksheets or a report or<br>
a piece of art for what they need post-event) - it all takes<br>
considerable thought. In my experience.<br>
I look forward to seeing the mind map. I have observed that mind maps<br>
are helpful for some people who can see them as clustered information<br>
- difficult for other people who have trouble seeing things in a non-<br>
linear way.<br>
Like the choice of dialogue tool (open space, world cafe, whatever),<br>
to me, the objectives, desired outcomes, context, culture, capacity,<br>
what follows and so on: to me, all of these inform the design of<br>
documentation.<br>
<br>
Regarding "Selling OS":<br>
I have found that - like one does not sell a hammer because a hammer<br>
is the most fabulous tool and should be used for everything -<br>
plumbing, sewing, cooking, carpentry... one does not sell Open Space<br>
for things. One simply analyzes context, task, time, deliverables,<br>
use, site, numbers of participants, and so many more things, then<br>
chooses the right dialogue tool. Right?<br>
I do believe / have found that no brochure or marketing materials<br>
explain facilitation in ways that clients seem to absorb. I find that<br>
- as I think you are saying - people feel my enthusiasm for<br>
facilitation, see me at work, hear me tell stories - and get a 'feel'<br>
for me, experience something that works for them, feel it is a fit,<br>
remember me or that experience when a situation arises, and so on.<br>
<br>
Regarding how much time you spend on it:<br>
I do a lot of pre-work for an Open Space (or any other facilitation) -<br>
more than some of my colleagues.<br>
For Open Space or any other facilitation - I used to keep a record of<br>
all my hours on every facilitation job I had in the early years so I<br>
could learn what was usual. I found that for any facilitation - for<br>
every day of 'stand-up' there are an additional 3 to 5 days of pre-<br>
work, communication, desk time, materials creation, and so on. That<br>
is if it is an uncomplicated event. For something complicated (like<br>
very large or requiring lots of in-person meetings with committees or<br>
other things that take more hours) it is more. I host a regional<br>
facilitation network and when I have said this lots of people in the<br>
conversations we have have nodded their heads as it seems the same for<br>
them.<br>
I know that some facilitators charge a flat fee (x for a 1-day<br>
facilitation for a corporation, y for an ngo) and some charge a day-<br>
rate for x number of days estimated.<br>
<br>
I simply tell each prospective client how many days I think this will<br>
take, tell them that some people pay me a day rate of x and others<br>
have only a certain amount total - and let every client pay me<br>
whatever is the most they can afford given their budget. We have a<br>
very honest conversation about their resources. Everybody pays me<br>
what they can, and it always works out. Just like when I give my<br>
workshops (each individual pays what they can for registration).<br>
I know many colleagues who prefer to have set prices because that<br>
works better for their needs and their personal style.<br>
<br>
What are other peoples' experiences and observations? I look forward<br>
to hearing everyone's different or similar ways of doing things.<br>
<br>
I miss you, Eleder. I wish we could have this conversation over a<br>
glass of some fabulous local wine and watch the waves in your lovely<br>
part of the world...<br>
<br>
Lisa<br>
<br>
<br>
<br>
Lisa Heft<br>
Consultant, Facilitator, Educator<br>
Opening Space<br>
<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a><br>
<br>
<br>
*<br>
*<br>
==========================================================<br>
<a href="mailto:OSLIST@LISTSERV.BOISESTATE.EDU">OSLIST@LISTSERV.BOISESTATE.EDU</a><br>
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To subscribe, unsubscribe, change your options,<br>
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--Apple-Mail-2-188879658<br>
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Content-Transfer-Encoding: quoted-printable<br>
<br>
<html><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =<br>
-webkit-line-break: after-white-space; ">Hello, dear Eleder =<br>
-<div><br></div><div>By now you have facilitated your event - yes? =<br>
However I still wish to share some thoughts about your questions - at =<br>
least what I have noticed during my own OS =<br>
work.</div><div><br></div><div>Regarding people coming at various times =<br>
during the day:</div><div>To me, if there are a few people who come in =<br>
during the day, it is easy for someone to greet them at the door and =<br>
help orient them to what is happening in the room ("We are delighted =<br>
that you can join us - welcome. Look at the Agenda Wall that will tell =<br>
you what conversations are happening during this hour, feel free to =<br>
wander in and out of any of the discussions, someone in each group is =<br>
volunteering to take notes so you will be able to read about the =<br>
sessions that have happened earlier today, we will gather at 4:00 for =<br>
closing circle so enjoy and we will see you then". Simple, quick, =<br>
and they get to go into the groups without needing too much more time =<br>
for orientation. It is like saying "welcome to my house party - there is =<br>
the food, people are playing a game out in the garden, let me know if =<br>
you need anything". Simple.</div><div><br></div><div>However if there =<br>
are large numbers of people coming in at different times this is a =<br>
little harder. But doable. I find it is useful to designate someone to =<br>
great newcomers to do this. It is also possible to let participants =<br>
simply absorb them or to let the newcomers figure some things out for =<br>
themselves - but I have found that the newcomers are at the disadvantage =<br>
without learning that you can move about and a few more tips on how this =<br>
is different than usual meetings. It just gives them more freedom. But =<br>
someone else might say that is one less thing to =<br>
do.</div><div><br></div><div>I also have found it is best to do this =<br>
personally and verbally rather than make a sign or a handout because I =<br>
have found that nobody absorbs the information on a sign or a handout =<br>
but they do like being welcomed =<br>
personally.</div><div><br></div><div>Others may have had other =<br>
experiences.</div><div><br></div><div>Regarding doing your introduction =<br>
and instructions in two languages: I do hope you did. The dual language =<br>
is essential in your culture, history, re-emergence of a historically =<br>
silenced culture and language, and more. It is a welcoming - an honoring =<br>
- an inclusion. By the way - all my posters are always in two =<br>
languages, no matter where in the world I facilitate. To me, it is about =<br>
diversity and honoring where you are and how everything is not majority =<br>
culture. I just pick the top two languages of the region I am =<br>
facilitating in (in the U.S. my posters are usually in English and =<br>
Spanish - unless i am working with specific-language or specific-culture =<br>
communities in the US, then the posters are whatever are the two top =<br>
languages).</div><div><br></div><div>Regarding taking notes in text as =<br>
participants often do / doing a mind map of notes: </div><div>I am =<br>
a big supporter of documentation in Open Space and other dialogue work =<br>
because participants can then have more than the moment of talking - =<br>
they can have reflection, data, the ability to 'listen in' on =<br>
discussions they could not attend, ability to re-connect post-conference =<br>
to continue key conversations, and more.</div><div><br></div><div>I have =<br>
found that designing documentation based on several elements is useful: =<br>
how will participants use it, how do participants absorb information =<br>
(graphically, via text, by re-reading conversations they have had, =<br>
whatever), what is most useful to them (does text describing a running =<br>
conversation show all the directions and unanswered questions the =<br>
discussion explored, is this more useful to the participants or client =<br>
than a few key points), which is useable and appropriate for the =<br>
organization or group after the event (do they have to turn the =<br>
information generated into worksheets or a report or a piece of art for =<br>
what they need post-event) - it all takes considerable thought. In =<br>
my experience. </div><div>I look forward to seeing the mind map. I =<br>
have observed that mind maps are helpful for some people who can see =<br>
them as clustered information - difficult for other people who have =<br>
trouble seeing things in a non-linear way.</div><div>Like the choice of =<br>
dialogue tool (open space, world cafe, whatever), to me, the objectives, =<br>
desired outcomes, context, culture, capacity, what follows and so on: to =<br>
me, all of these inform the design of =<br>
documentation.</div><div><br></div><div>Regarding "Selling =<br>
OS": </div><div>I have found that - like one does not sell a hammer =<br>
because a hammer is the most fabulous tool and should be used for =<br>
everything - plumbing, sewing, cooking, carpentry... one does not sell =<br>
Open Space for things. One simply analyzes context, task, time, =<br>
deliverables, use, site, numbers of participants, and so many more =<br>
things, then chooses the right dialogue tool. Right?</div><div>I do =<br>
believe / have found that no brochure or marketing materials explain =<br>
facilitation in ways that clients seem to absorb. I find that - as I =<br>
think you are saying - people feel my enthusiasm for facilitation, see =<br>
me at work, hear me tell stories - and get a 'feel' for me, experience =<br>
something that works for them, feel it is a fit, remember me or that =<br>
experience when a situation arises, and so =<br>
on.</div><div><br></div><div>Regarding how much time you spend on =<br>
it:</div><div>I do a lot of pre-work for an Open Space (or any other =<br>
facilitation) - more than some of my colleagues.</div><div>For Open =<br>
Space or any other facilitation - I used to keep a record of all my =<br>
hours on every facilitation job I had in the early years so I could =<br>
learn what was usual. I found that for any facilitation - for =<br>
every day of 'stand-up' there are an additional 3 to 5 days of pre-work, =<br>
communication, desk time, materials creation, and so on. That is =<br>
if it is an uncomplicated event. For something complicated (like very =<br>
large or requiring lots of in-person meetings with committees or other =<br>
things that take more hours) it is more. I host a regional =<br>
facilitation network and when I have said this lots of people in the =<br>
conversations we have have nodded their heads as it seems the same for =<br>
them.</div><div>I know that some facilitators charge a flat fee (x for a =<br>
1-day facilitation for a corporation, y for an ngo) and some charge a =<br>
day-rate for x number of days estimated.</div><div><br></div><div>I =<br>
simply tell each prospective client how many days I think this will =<br>
take, tell them that some people pay me a day rate of x and others have =<br>
only a certain amount total - and let every client pay me whatever is =<br>
the most they can afford given their budget. We have a very honest =<br>
conversation about their resources. Everybody pays me what they =<br>
can, and it always works out. Just like when I give my workshops (each =<br>
individual pays what they can for registration).</div><div>I know many =<br>
colleagues who prefer to have set prices because that works better for =<br>
their needs and their personal style.</div><div><br></div><div>What are =<br>
other peoples' experiences and observations? I look forward to hearing =<br>
everyone's different or similar ways of doing =<br>
things.</div><div><br></div><div>I miss you, Eleder. I wish we could =<br>
have this conversation over a glass of some fabulous local wine and =<br>
watch the waves in your lovely part of the =<br>
world...</div><div><br></div><div>Lisa</div><div><br></div><div><br></div>=<br>
<div><br><div><div apple-content-edited=3D"true"> <span =<br>
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class=3D"Apple-style-span" style=3D"font-size: 9px; "><i><font =<br>
class=3D"Apple-style-span" color=3D"#000000"><span =<br>
class=3D"Apple-style-span" style=3D"font-style: normal; "><font =<br>
class=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" =<br>
style=3D"font-size: 12px; "><div style=3D"margin-top: 0px; margin-right: =<br>
0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal =<br>
10px/normal 'Trebuchet MS'; color: rgb(155, 44, 1); "><span =<br>
class=3D"Apple-style-span" style=3D"color: rgb(0, 0, 255); font-size: =<br>
14px; font-weight: bold; ">Lisa =<br>
Heft</span></div></span></font></span></font></i></span></font></div></spa=<br>
n></b></span></font></div><div>Consultant, Facilitator, =<br>
Educator</div><div><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: 12px; "><b><font =<br>
class=3D"Apple-style-span" color=3D"#0000FF">Opening =<br>
Space</font></b></span></font></div><div><a =<br>
href=3D"mailto:<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>"><a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a></a></d=<br>
iv><div><span class=3D"Apple-style-span" style=3D"font-size: =<br>
medium;"><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: =<br>
11px;"> </span></font></span></div></div></div></span></div></span></=<br>
span></span></div></span></div></span></div></span></div></span></div></sp=<br>
an></div></span></div></span></div></span></div></span></div></span></div>=<br>
</span></div></span></div></span></div></span></div></span></div></span></=<br>
div></span></div></span></div></span></div></span></div></span></div></spa=<br>
n></div></span></div></span></div></span></div></span></div></span></div><=<br>
/span></div></span></div></span></div> </div></div></body></html>=<br>
*<br>
*<br>
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------------------------------<br>
<br>
Date: Mon, 15 Nov 2010 20:35:44 -0800<br>
From: Lisa Heft <<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>><br>
Subject: Re: Giving context, clarifying the theme<br>
<br>
--Apple-Mail-3-189815748<br>
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<br>
This is another great conversation.<br>
<br>
I find that as Harrison says - the invitation needs to explain why the<br>
client is bringing people together - in a way that shares the energy<br>
for and about the event.<br>
People need to choose an event among others - what will compel them to<br>
come - what will be interesting and meaningful to them? (usually that<br>
means zero about the process, more about engaging questions or<br>
intriguing thoughts that really interest the potential participants).<br>
<br>
Then there is the theme - which I find is usually best as a question -<br>
the theme, to me, is the task.<br>
They get there and part of the introduction is 'this is our task today<br>
- Rebuilding Our Amazing XYZ Company: What are our opportunities? what<br>
are our issues?"<br>
Or whatever is the task. The invitational question that inspires<br>
participants to think of topics that matter to them.<br>
<br>
I work with the clients over time to find the best wording of this<br>
theme - we keep visiting it until it really 'sings' to us. When we hit<br>
the right language everyone feels it and goes "that's it!"<br>
<br>
I know that some of you have the host say the theme.<br>
<br>
I am more like Chris - and I like how you explained it, dear Chris.<br>
The way I usually do it, the host / client welcomes people and says<br>
how excited they are, they talk a little bit about why we are all here<br>
today, then I say the actual theme/task and explain the process and we<br>
move into agenda co-creation and so on.<br>
<br>
To me, talking about the theme-task is part of the explanation of what<br>
we are here to do and to me, that is part of explaining the process<br>
for the day - that is why I say it.<br>
So whether the client is articulate and clear about the reason we are<br>
here today or not - we are both saying something (and I can say less<br>
about theme if they are really clear about it) and it works out even<br>
if the client is vague or not specific enough about the theme / task<br>
(because then I name it, share the energy about it, as Chris says).<br>
<br>
What do others do?<br>
<br>
Lisa<br>
<br>
Lisa Heft<br>
Consultant, Facilitator, Educator<br>
Opening Space<br>
<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a><br>
<br>
<br>
<br>
<br>
*<br>
*<br>
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--Apple-Mail-3-189815748<br>
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after-white-space; ">This is another great =<br>
conversation.<div><br></div><div>I find that as Harrison says - the =<br>
invitation needs to explain why the client is bringing people together - =<br>
in a way that shares the energy for and about the =<br>
event.</div><div>People need to choose an event among others - what will =<br>
compel them to come - what will be interesting and meaningful to them? =<br>
(usually that means zero about the process, more about engaging =<br>
questions or intriguing thoughts that really interest the potential =<br>
participants).</div><div><br></div><div>Then there is the theme - which =<br>
I find is usually best as a question - the theme, to me, is the =<br>
task.</div><div>They get there and part of the introduction is 'this is =<br>
our task today - Rebuilding Our Amazing XYZ Company: What are our =<br>
opportunities? what are our issues?"</div><div>Or whatever is the task. =<br>
The invitational question that inspires participants to think of topics =<br>
that matter to them.</div><div><br></div><div>I work with the clients =<br>
over time to find the best wording of this theme - we keep visiting it =<br>
until it really 'sings' to us. When we hit the right language everyone =<br>
feels it and goes "that's it!"</div><div><br></div><div>I know that some =<br>
of you have the host say the theme.</div><div><br></div><div>I am more =<br>
like Chris - and I like how you explained it, dear Chris. =<br>
</div><div>The way I usually do it, the host / client welcomes =<br>
people and says how excited they are, they talk a little bit about why =<br>
we are all here today, then I say the actual theme/task and explain the =<br>
process and we move into agenda co-creation and so =<br>
on.</div><div><br></div><div>To me, talking about the theme-task is part =<br>
of the explanation of what we are here to do and to me, that is part of =<br>
explaining the process for the day - that is why I say it.</div><div>So =<br>
whether the client is articulate and clear about the reason we are here =<br>
today or not - we are both saying something (and I can say less about =<br>
theme if they are really clear about it) and it works out even if the =<br>
client is vague or not specific enough about the theme / task (because =<br>
then I name it, share the energy about it, as Chris =<br>
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color=3D"#0000FF" size=3D"4"><span class=3D"Apple-style-span" =<br>
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"><div><font class=3D"Apple-style-span" color=3D"#811107" size=3D"1"><span=<br>
class=3D"Apple-style-span" style=3D"font-size: 9px; "><i><font =<br>
class=3D"Apple-style-span" color=3D"#000000"><span =<br>
class=3D"Apple-style-span" style=3D"font-style: normal; "><font =<br>
class=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" =<br>
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0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal =<br>
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class=3D"Apple-style-span" style=3D"color: rgb(0, 0, 255); font-size: =<br>
14px; font-weight: bold; ">Lisa =<br>
Heft</span></div></span></font></span></font></i></span></font></div></spa=<br>
n></b></span></font></div><div>Consultant, Facilitator, =<br>
Educator</div><div><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: 12px; "><b><font =<br>
class=3D"Apple-style-span" color=3D"#0000FF">Opening =<br>
Space</font></b></span></font></div><div><a =<br>
href=3D"mailto:<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>"><a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a></a></d=<br>
iv><div><span class=3D"Apple-style-span" style=3D"font-size: =<br>
medium;"><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: =<br>
11px;"> </span></font></span></div></div></div></span></div></span></=<br>
span></span></div></span></div></span></div></span></div></span></div></sp=<br>
an></div></span></div></span></div></span></div></span></div></span></div>=<br>
</span></div></span></div></span></div></span></div></span></div></span></=<br>
div></span></div></span></div></span></div></span></div></span></div></spa=<br>
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class=3D"Apple-interchange-newline"></div></span><br =<br>
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*<br>
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------------------------------<br>
<br>
Date: Mon, 15 Nov 2010 20:45:09 -0800<br>
From: Lisa Heft <<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>><br>
Subject: Re: OST following a creative enhacing training<br>
<br>
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<br>
Peggy, I love how you explained your observations and experiments and<br>
adaptations over time *for the particular culture you were working<br>
with* and I also love that we can never assume that academics or<br>
financial departments or police persons or engineers are always going<br>
to need extra / adaptations / 'help'.<br>
<br>
I know that some groups and cultures seem a little harder to work with<br>
in dialogue / non-linear / participatory processes but I have also<br>
made the mistake of assuming they were that way and have laughed at<br>
myself afterwards for my cultural assumptions - when the next similar<br>
group I work with acts completely differently.<br>
<br>
Either way - I find it always works when the task / reason / theme is<br>
meaningful to the group.<br>
<br>
I love facilitating these participant-driven dialogue methods because<br>
I can learn so much by shutting up ;o) and being amazed and later - by<br>
reading their Books of Proceedings to learn what they are passionate<br>
about...<br>
Lisa<br>
<br>
Lisa Heft<br>
Consultant, Facilitator, Educator<br>
Opening Space<br>
<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a><br>
<br>
<br>
*<br>
*<br>
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<br>
<html><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =<br>
-webkit-line-break: after-white-space; ">Peggy, I love how you explained =<br>
your observations and experiments and adaptations over time *for the =<br>
particular culture you were working with* and I also love that we can =<br>
never assume that academics or financial departments or police persons =<br>
or engineers are always going to need extra / adaptations / =<br>
'help'.<div><br></div><div>I know that some groups and cultures seem a =<br>
little harder to work with in dialogue / non-linear / participatory =<br>
processes but I have also made the mistake of assuming they were that =<br>
way and have laughed at myself afterwards for my cultural assumptions - =<br>
when the next similar group I work with acts completely =<br>
differently.</div><div><br></div><div>Either way - I find it always =<br>
works when the task / reason / theme is meaningful to the =<br>
group. </div><div><br></div><div><div>I love facilitating these =<br>
participant-driven dialogue methods because I can learn so much by =<br>
shutting up ;o) and being amazed and later - by reading their Books of =<br>
Proceedings to learn what they are passionate =<br>
about...</div><div>Lisa</div><div><br><div apple-content-edited=3D"true"> =<br>
<span class=3D"Apple-style-span" style=3D"border-collapse: separate; =<br>
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color=3D"#0000FF" size=3D"4"><span class=3D"Apple-style-span" =<br>
style=3D"font-size: 14px; "><b><span class=3D"Apple-style-span" =<br>
style=3D"color: rgb(0, 0, 0); font-size: medium; font-weight: normal; =<br>
"><div><font class=3D"Apple-style-span" color=3D"#811107" size=3D"1"><span=<br>
class=3D"Apple-style-span" style=3D"font-size: 9px; "><i><font =<br>
class=3D"Apple-style-span" color=3D"#000000"><span =<br>
class=3D"Apple-style-span" style=3D"font-style: normal; "><font =<br>
class=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" =<br>
style=3D"font-size: 12px; "><div style=3D"margin-top: 0px; margin-right: =<br>
0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal =<br>
10px/normal 'Trebuchet MS'; color: rgb(155, 44, 1); "><span =<br>
class=3D"Apple-style-span" style=3D"color: rgb(0, 0, 255); font-size: =<br>
14px; font-weight: bold; ">Lisa =<br>
Heft</span></div></span></font></span></font></i></span></font></div></spa=<br>
n></b></span></font></div><div>Consultant, Facilitator, =<br>
Educator</div><div><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: 12px; "><b><font =<br>
class=3D"Apple-style-span" color=3D"#0000FF">Opening =<br>
Space</font></b></span></font></div><div><a =<br>
href=3D"mailto:<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>"><a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a></a></d=<br>
iv><div><span class=3D"Apple-style-span" style=3D"font-size: =<br>
medium;"><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: =<br>
11px;"><br></span></font></span></div></div></div></span></div></span></sp=<br>
an></span></div></span></div></span></div></span></div></span></div></span=<br>
></div></span></div></span></div></span></div></span></div></span></div></=<br>
span></div></span></div></span></div></span></div></span></div></span></di=<br>
v></span></div></span></div></span></div></span></div></span></div></span>=<br>
</div></span></div></span></div></span></div></span></div></span></div></s=<br>
pan></div></span></div></span> </div> </div></div></body></html>=<br>
*<br>
*<br>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br>
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<br>
Date: Mon, 15 Nov 2010 20:59:38 -0800<br>
From: Lisa Heft <<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>><br>
Subject: Re: OS and mediation<br>
<br>
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<br>
I may be unclear on what you are saying or asking: mediation is<br>
something that helps people articulate differences, hear each others'<br>
stories, decide what is or is not common ground, and so on. Many<br>
different tools / processes can be used - something similar to<br>
counseling, or Restorative Justice Circles, or guided conversations,<br>
or many other processes. Perhaps during a series of events or for a<br>
specific reason Open Space may be the right tool, for other<br>
situations, the wrong tool, I suspect. Those of you who specialize in<br>
mediation will of course have more knowledge about these things.<br>
<br>
And then there is conference design. Whether it is a mediators<br>
conference or a youth activist conference or a doctors conference.<br>
<br>
And I love what Bui said:<br>
<br>
> But as with anything, it all depends on what you are trying to<br>
> accomplish. Decide on the purpose first and then pick the tool.<br>
<br>
To me that is good design.<br>
Analyze objectives, desired outcomes, time available, space available,<br>
context, participant numbers, what comes before and after and so on -<br>
then select the tool(s) to best fit the need.<br>
<br>
I have found, Arno, that it is best - when mixing traditional<br>
conference (workshops, presentations, whatever) with some time also in<br>
Open Space (the more time the better to let participants do their<br>
thing) - it is really ideal to put the Open Space as the last part of<br>
the conference.<br>
<br>
1) Because participants can use that time to talk about new / emergent<br>
things as well as to reflect on things they have learned or heard<br>
earlier in the conference.<br>
<br>
2) Because the Closing Circle of an Open Space can be a great<br>
closure / closing reflection for a conference.<br>
<br>
And 3) Because if conference attendees experience OS earlier in the<br>
conference and then have to 'fit themselves into the shape of' a<br>
traditional conference after that (sitting listening to a speaker,<br>
listening in a workshop, listening to a panel presentation) - they can<br>
get uncomfortable and feel their time is more useful self-organizing<br>
and continuing to meet together to talk about what matters to them<br>
(including wandering back out into the hallways to continue their<br>
meaningful conversations that began in Open Space).<br>
<br>
So for a mixed-format conference I always recommend that OS be the<br>
final section...<br>
<br>
Lisa<br>
<br>
Lisa Heft<br>
Consultant, Facilitator, Educator<br>
Opening Space<br>
<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a><br>
<br>
*<br>
*<br>
==========================================================<br>
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<br>
<html><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =<br>
-webkit-line-break: after-white-space; "><div><div>I may be unclear on =<br>
what you are saying or asking: mediation is something that helps people =<br>
articulate differences, hear each others' stories, decide what is or is =<br>
not common ground, and so on. Many different tools / processes can =<br>
be used - something similar to counseling, or Restorative Justice =<br>
Circles, or guided conversations, or many other processes. Perhaps =<br>
during a series of events or for a specific reason Open Space may be the =<br>
right tool, for other situations, the wrong tool, I suspect. Those of =<br>
you who specialize in mediation will of course have more knowledge about =<br>
these things.</div><div><br></div><div>And then there is conference =<br>
design. Whether it is a mediators conference or a youth activist =<br>
conference or a doctors conference.</div><div><br></div>And I love what =<br>
Bui said:<div><br></div><div><blockquote type=3D"cite">But as with =<br>
anything, it all depends on what you are trying to accomplish. Decide on =<br>
the purpose first and then pick the =<br>
tool.</blockquote><div><br></div><div>To me that is good =<br>
design.</div><div>Analyze objectives, desired outcomes, time available, =<br>
space available, context, participant numbers, what comes before and =<br>
after and so on - then select the tool(s) to best fit the =<br>
need.</div><div><br></div></div><div>I have found, Arno, that it is best =<br>
- when mixing traditional conference (workshops, presentations, =<br>
whatever) with some time also in Open Space (the more time the better to =<br>
let participants do their thing) - it is really ideal to put the Open =<br>
Space as the last part of the =<br>
conference. </div><div><br></div><div>1) Because participants can =<br>
use that time to talk about new / emergent things as well as to reflect =<br>
on things they have learned or heard earlier in the =<br>
conference. </div><div><br></div><div>2) Because the Closing Circle =<br>
of an Open Space can be a great closure / closing reflection for a =<br>
conference. </div><div><br></div><div>And 3) Because if conference =<br>
attendees experience OS earlier in the conference and then have to 'fit =<br>
themselves into the shape of' a traditional conference after that =<br>
(sitting listening to a speaker, listening in a workshop, listening to a =<br>
panel presentation) - they can get uncomfortable and feel their time is =<br>
more useful self-organizing and continuing to meet together to talk =<br>
about what matters to them (including wandering back out into the =<br>
hallways to continue their meaningful conversations that began in Open =<br>
Space).</div><div><br></div><div>So for a mixed-format conference I =<br>
always recommend that OS be the final =<br>
section...</div><div><br></div><div>Lisa</div><div><br></div><div =<br>
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style=3D"border-collapse: separate; color: rgb(0, 0, 0); font-family: =<br>
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0px; -webkit-border-vertical-spacing: 0px; =<br>
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auto; -webkit-text-stroke-width: 0px; "><div style=3D"word-wrap: =<br>
break-word; -webkit-nbsp-mode: space; -webkit-line-break: =<br>
after-white-space; "><span class=3D"Apple-style-span" =<br>
style=3D"border-collapse: separate; color: rgb(0, 0, 0); font-family: =<br>
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normal; font-weight: normal; letter-spacing: normal; line-height: =<br>
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normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: =<br>
0px; -webkit-border-vertical-spacing: 0px; =<br>
-webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: =<br>
auto; -webkit-text-stroke-width: 0px; "><div style=3D"word-wrap: =<br>
break-word; -webkit-nbsp-mode: space; -webkit-line-break: =<br>
after-white-space; "><div><div><font class=3D"Apple-style-span" =<br>
color=3D"#0000FF" size=3D"4"><span class=3D"Apple-style-span" =<br>
style=3D"font-size: 14px; "><b><span class=3D"Apple-style-span" =<br>
style=3D"color: rgb(0, 0, 0); font-size: medium; font-weight: normal; =<br>
"><div><font class=3D"Apple-style-span" color=3D"#811107" size=3D"1"><span=<br>
class=3D"Apple-style-span" style=3D"font-size: 9px; "><i><font =<br>
class=3D"Apple-style-span" color=3D"#000000"><span =<br>
class=3D"Apple-style-span" style=3D"font-style: normal; "><font =<br>
class=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" =<br>
style=3D"font-size: 12px; "><div style=3D"margin-top: 0px; margin-right: =<br>
0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal =<br>
10px/normal 'Trebuchet MS'; color: rgb(155, 44, 1); "><span =<br>
class=3D"Apple-style-span" style=3D"color: rgb(0, 0, 255); font-size: =<br>
14px; font-weight: bold; ">Lisa =<br>
Heft</span></div></span></font></span></font></i></span></font></div></spa=<br>
n></b></span></font></div><div>Consultant, Facilitator, =<br>
Educator</div><div><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: 12px; "><b><font =<br>
class=3D"Apple-style-span" color=3D"#0000FF">Opening =<br>
Space</font></b></span></font></div><div><a =<br>
href=3D"mailto:<a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>"><a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a></a></d=<br>
iv><div><span class=3D"Apple-style-span" style=3D"font-size: =<br>
medium;"><font class=3D"Apple-style-span" size=3D"3"><span =<br>
class=3D"Apple-style-span" style=3D"font-size: =<br>
11px;"> </span></font></span></div></div></div></span></div></span></=<br>
span></span></div></span></div></span></div></span></div></span></div></sp=<br>
an></div></span></div></span></div></span></div></span></div></span></div>=<br>
</span></div></span></div></span></div></span></div></span></div></span></=<br>
div></span></div></span></div></span></div></span></div></span></div></spa=<br>
n></div></span></div></span></div></span></div></span></div></span></div><=<br>
/span></div></span></div></span></div></div></body></html>=<br>
*<br>
*<br>
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End of OSLIST Digest - 15 Nov 2010 (#2010-273)<br>
**********************************************<br>
</blockquote></div><br><br clear="all"><br>-- <br>Ernest Godin<br>Producteur/Réalisateur<br><a href="http://www.kondolole.com">www.kondolole.com</a><br>514 992 7535<br>
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