<html><head><base href="x-msg://363/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Jon,<div><br></div><div>Thanks for the marvelous summary of the many aspects of shyness or other qualities posing as shyness. So much wisdom! I've got a few small items to add to all that's been said.</div><div><br></div><div>I've noticed that the more hierarchical the organization, the longer it seems to takes before someone steps in to post a session. Have others noticed that? I suspect to Michael Herman's point, it has much to do with how real people sense the invitation is. </div><div><br></div><div>As several have already said, the quality of the space -- knowing who and what is welcome - matters. </div><div><br></div><div>I did an Open Space with Buddhist monks years ago. It's the longest I've ever seen it take before someone stepped in. Once I'd opened the space, we all sat breathing for several minutes. At least it seemed like several minutes. Ultimately the youngest monk in the room posted a session. Once the ice was broken, there was a rush to the center. </div><div><br></div><div>A few years later, with a group of journalists, they entered the circle one at a time, trickling in ever so slooowly. One "shy" journalist waited until people had headed to their sessions. He then went to the wall and added his session, never announcing it. Since most people go back to check the agenda, his session was there for all to see.</div><div><br></div><div>On a completely different note, sometimes I think shyness is a result of not quite knowing how to express a notion. If someone doesn't know how to say what they want, how can they possibly post a session? I find that's one of the great values of butterflies. Often those nagging ideas that we can't quite put into words get worked through in an intimate side conversation. With a bit more clarity, someone finds their voice and posts a session later in the day or the following day. That's part of why I prefer multiple day OS gatherings. So many seeds get planted on the first day that get a chance to show themselves on day two. </div><div><br></div><div>Thanks for sparking a great exchange,</div><div>Peggy</div><div><br></div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>_________________________________</div><div>Peggy Holman</div><div><a href="mailto:peggy@peggyholman.com">peggy@peggyholman.com</a></div><div><br></div><div><span class="Apple-style-span" style="font-size: 12px; font-family: Helvetica; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>15347 SE 49th Place</div><div>Bellevue, WA 98006</div><div>425-746-6274</div><div><a href="http://www.peggyholman.com">www.peggyholman.com</a></div><div><a href="http://www.journalismthatmatters.org">www.journalismthatmatters.org</a></div><div><div> </div><div>Coming in September</div><div>Engaging Emergence: Turning Upheaval into Opportunity</div><div><a href="http://www.engagingemergence.com">www.engagingemergence.com</a></div><div><br></div><div>For the second edition of The Change Handbook, go to: <br><a href="http://www.bkconnection.com/ChangeHandbook">www.bkconnection.com/ChangeHandbook</a> </div><div> <br>"An angel told me that the only way to step into the fire and not get burnt, is to become <br>the fire".<br> -- Drew Dellinger</div></div><div><br></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></span><br class="Apple-interchange-newline">
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<br><div><div>On Jul 22, 2010, at 10:09 AM, Jon Harvey wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-GB" link="blue" vlink="purple" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Thank you all for your wisdom and experience. I had a feeling my inquiry would tap into a rich seam of insights and practice... But where to begin to respond...! I will take the points in the order they appear in my email intray:</span><span style="color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Mamading</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: we meet again! (Were you there on Tuesday at NESTA btw – you may not have spotted me hiding behind a couple croissants with Emmental cheese in them?!) Do tell us more about these Labs. And, I think implicit, in your comment is an idea that people and organisations / partnerships / systems / communities can make more of OS on a second, third, fourth visit etc. I know that to be true.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Barry</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: the ‘shy’ (and more of that later) people may well hang back and butterfly, but sometimes butterflies don’t tap into their own passion and can drift off – actually or mentally or both. I know, que sera, sera (whatever happens etc.) – but your comment has prompted me to spend more next time working with the sponsor. (Yes these reflections do all come from a recent experience.) The sponsor needs to be as relaxed as I am with the magic of the process.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Jack</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: things are good thanks –<span class="Apple-converted-space"> </span><i>bleating</i><span class="Apple-converted-space"> </span>(blogging & tweeting combined – term coined by my wife to refer to my activity in my study / garret) like mad to get OS & whole system stuff woven into the fabric of the #bigsociety. I like the idea of a living agenda wall that can ebb and flow – and indeed try to practice this. Perhaps this Agenda Wall 2.0....? (sort of! – although it always has been) But I also hear what Lisa says in her later mail.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Harrison</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: Not for the first time, I do wish I could have you as an app on my smart phone so that I could tap ‘you’ and get an immediate response of ‘this is what Harrison would do / say!’ Thank you for your story – you are so good at those – I will endeavour to imbibe fully and remember at a suitable later date. And you are right of course, it<span class="Apple-converted-space"> </span><i>is</i><span class="Apple-converted-space"> </span>about passion. I guess I remain interested in what there can be in the system (see below) or zeitgeist present whereby people with passion do<span class="Apple-converted-space"> </span><i>not</i><span class="Apple-converted-space"> </span>come forward... and as a facilitator what role I have (if any) in ‘tweaking’ the system in advance of the OS process...<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Michael</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: you are correct of course – it is rarely about ‘shyness’ or the individuals themselves. Indeed it was my reflection on the recent series of OS that I did – that, in part, there was some ‘leaden’ systemic cultures present. And quiet is not shy – absolutely true! And there has to be a first meeting so that there can be a second – when people might ‘dare’ a little more. As always every OS is a success – but (and back to my earlier point) – just what that success looks like may not be quite what the sponsor had in mind – which touches on my role as preparation guide. Their role as ‘inviter’ and ‘open space pilot’ is of course critical.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Phelim</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: I agree, there are some very practical things we can say – I like your phrases. Again I will seek to imbibe those. Certainly I always aim to ‘be’ and ‘hold the space’ with a gentle and almost wispy presence – quietly content with the silence. (My father had a piece of gristle on one ear which made it look a little pointed and he would claim he was half pixie. So, as a quarter pixie, I try to have a wispy presence...! ) For me making it easy is a stepping back not a stepping forward. And as for the number of sessions – in one OS of the recent series, a total of two sessions were proposed... so near perfect success! It was surprising! The chocolate was good as well.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Sharon</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: You are right – exploring the passion beforehand is critical. In hindsight, the sponsor was surprised by where the passion was after the first OS – he (and therefore I as he had briefed me) expected a different quality of passion to one that we in fact experienced. On reflection, I now know it would have been wiser to hear a few more of the ‘ordinary’ voices beforehand. And working through to what is the ‘right’ issue / theme / question is really, really important.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Lisa</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">: Given all of the above, I value your assertion that there can be some, a small amount perhaps, shyness amongst some people. I think I can sometimes overlook how ‘heavy’ a microphone is for some people. Maybe I am not alone in this – although maybe I am. Can you post your ‘face’ on youtube?! But I think I can imagine it from your description. I do have my ‘face’ too. (Although there is another debate to be had about where we go after the intro stuff. I usually step outside the circle – whereas from what you say, I am imagining you sitting in the circle...???) I need to keep reminding myself that there is solid presence in silence. Being an extravert – I may not always see this. And thank you for highlighting the issue of power which others have touched on too.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">So again – thank you all for this online tutorial. I feel enriched and empowered – and not a little renewed too!<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">A sprinkling of pixie dust to you all!<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Jon<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(29, 27, 17); ">_______________________________________________________________________________<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(29, 27, 17); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">Jon Harvey<o:p></o:p></span></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">Director<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Webdings; color: rgb(192, 0, 0); ">"</span><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://www.jonharveyassociates.co.uk/" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; color: rgb(74, 68, 42); ">www.jonharveyassociates.co.uk</span></a></span><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Wingdings; color: rgb(192, 0, 0); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Wingdings; color: rgb(192, 0, 0); ">(</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(192, 0, 0); "><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">+44 (0) 7771 537535<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Wingdings; color: rgb(192, 0, 0); ">(</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(192, 0, 0); "><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">+44 (0) 1280 822585<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Webdings; color: rgb(192, 0, 0); ">›</span></b><b><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(192, 0, 0); "><span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(192, 0, 0); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="mailto:jon@jonharveyassociates.co.uk" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; color: rgb(74, 68, 42); ">jon@jonharveyassociates.co.uk</span></a></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Webdings; color: rgb(192, 0, 0); ">¹</span></b><b><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(192, 0, 0); "> <span class="Apple-converted-space"> </span></span></b><i><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">Skype</span></i><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">: jonsharvey</span><b><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(192, 0, 0); "><o:p></o:p></span></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><object border="0" width="73" height="36" id="Picture_x0020_1" alt="JHAL logo.jpg" data="cid:image002.jpg@01CB29C9.00B61790" type="application/x-apple-msg-attachment"></object><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><i><span style="font-size: 13pt; font-family: 'Tempus Sans ITC'; color: rgb(192, 0, 0); ">Helping you connect the prose and the passion<o:p></o:p></span></i></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><i><span style="font-size: 13pt; font-family: 'Tempus Sans ITC'; color: rgb(192, 0, 0); ">to deliver superlative results<o:p></o:p></span></i></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://smallcreativeideas.blogspot.com/" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; color: rgb(192, 0, 0); ">http://smallcreativeideas.blogspot.com/</span></a></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "> for ideas about how to improve the efficiency & effectiveness of public & third sector services<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://jonharveyassociates.blogspot.com/" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; color: rgb(192, 0, 0); ">http://jonharveyassociates.blogspot.com/</span></a></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><span class="Apple-converted-space"> </span>for</span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); ">articles & ideas about leadership and organisational change from a whole systems perspective<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://twitter.com/JonSHarvey" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; color: rgb(192, 0, 0); ">http://twitter.com/JonSHarvey</span></a></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><span class="Apple-converted-space"> </span>for conversations, ideas & questions to help build a more ambitious, creative and fair world<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://tinyurl.com/JonHarveyLI" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; color: rgb(192, 0, 0); ">http://tinyurl.com/JonHarveyLI</span></a></span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><span class="Apple-converted-space"> </span>to connect with me on LinkedIn</span><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Calibri, sans-serif; color: rgb(74, 68, 42); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(148, 138, 84); ">Jon Harvey Associates Ltd<o:p></o:p></span></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(148, 138, 84); ">Registered Office: Chandos House, School Lane, Buckingham, MK18 1HD<o:p></o:p></span></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(148, 138, 84); ">Company Number 6661588. VAT Registration Number 936 2921 11<o:p></o:p></span></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(148, 138, 84); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(9, 129, 20); ">Please consider the environment before printing this email. Thank you.<o:p></o:p></span></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(9, 129, 20); ">All business mileage is offset with<span class="Apple-converted-space"> </span></span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://www.carbon-clear.com/uk/index.php" style="color: blue; text-decoration: underline; "><b><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(192, 0, 0); text-decoration: none; ">http://www.carbon-clear.com</span></b></a></span><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div></div>* * ==========================================================<span class="Apple-converted-space"> </span><a href="mailto:OSLIST@LISTSERV.BOISESTATE.EDU" style="color: blue; text-decoration: underline; ">OSLIST@LISTSERV.BOISESTATE.EDU</a><span class="Apple-converted-space"> </span>------------------------------ To subscribe, unsubscribe, change your options, view the archives of<span class="Apple-converted-space"> </span><a href="mailto:oslist@listserv.boisestate.edu" style="color: blue; text-decoration: underline; ">oslist@listserv.boisestate.edu</a>:<span class="Apple-converted-space"> </span><a href="http://listserv.boisestate.edu/archives/oslist.html" style="color: blue; text-decoration: underline; ">http://listserv.boisestate.edu/archives/oslist.html</a><span class="Apple-converted-space"> </span>To learn about OpenSpaceEmailLists and OSLIST FAQs:<span class="Apple-converted-space"> </span><a href="http://www.openspaceworld.org/oslist" style="color: blue; text-decoration: underline; ">http://www.openspaceworld.org/oslist</a></div></span></blockquote></div><br></div></body></html>*
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