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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thank you all for your wisdom and experience. I had a feeling my
inquiry would tap into a rich seam of insights and practice... But where to begin
to respond...! I will take the points in the order they appear in my email
intray:</span> <span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Mamading</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>: we meet again! (Were you there on
Tuesday at NESTA btw – you may not have spotted me hiding behind a couple
croissants with Emmental cheese in them?!) Do tell us more about these Labs.
And, I think implicit, in your comment is an idea that people and organisations
/ partnerships / systems / communities can make more of OS on a second, third, fourth
visit etc. I know that to be true.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Barry</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>: the ‘shy’ (and more of that later) people may well
hang back and butterfly, but sometimes butterflies don’t tap into their
own passion and can drift off – actually or mentally or both. I know, que
sera, sera (whatever happens etc.) – but your comment has prompted me to spend
more next time working with the sponsor. (Yes these reflections do all come
from a recent experience.) The sponsor needs to be as relaxed as I am with the
magic of the process.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jack</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>: things are good thanks – <i>bleating</i> (blogging &
tweeting combined – term coined by my wife to refer to my activity in my
study / garret) like mad to get OS & whole system stuff woven into the fabric
of the #bigsociety. I like the idea of a living agenda wall that can ebb and
flow – and indeed try to practice this. Perhaps this Agenda Wall 2.0....?
(sort of! – although it always has been) But I also hear what Lisa says
in her later mail.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Harrison</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>: Not for the first time, I do wish I
could have you as an app on my smart phone so that I could tap ‘you’
and get an immediate response of ‘this is what Harrison would do / say!’
Thank you for your story – you are so good at those – I will
endeavour to imbibe fully and remember at a suitable later date. And you are
right of course, it <i>is</i> about passion. I guess I remain interested in
what there can be in the system (see below) or zeitgeist present whereby people
with passion do <i>not</i> come forward... and as a facilitator what role I
have (if any) in ‘tweaking’ the system in advance of the OS
process...<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Michael</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>: you are correct of course – it is
rarely about ‘shyness’ or the individuals themselves. Indeed it was
my reflection on the recent series of OS that I did – that, in part, there
was some ‘leaden’ systemic cultures present. And quiet is not shy –
absolutely true! And there has to be a first meeting so that there can be a
second – when people might ‘dare’ a little more. As always
every OS is a success – but (and back to my earlier point) – just what
that success looks like may not be quite what the sponsor had in mind –
which touches on my role as preparation guide. Their role as ‘inviter’
and ‘open space pilot’ is of course critical.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Phelim</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>: I agree, there are some very practical things we can say –
I like your phrases. Again I will seek to imbibe those. Certainly I always aim
to ‘be’ and ‘hold the space’ with a gentle and almost
wispy presence – quietly content with the silence. (My father had a piece
of gristle on one ear which made it look a little pointed and he would claim he
was half pixie. So, as a quarter pixie, I try to have a wispy presence...! ) For
me making it easy is a stepping back not a stepping forward. And as for the
number of sessions – in one OS of the recent series, a total of two
sessions were proposed... so near perfect success! It was surprising! The
chocolate was good as well.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Sharon</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>: You are right – exploring the passion beforehand is
critical. In hindsight, the sponsor was surprised by where the passion was
after the first OS – he (and therefore I as he had briefed me) expected a
different quality of passion to one that we in fact experienced. On reflection,
I now know it would have been wiser to hear a few more of the ‘ordinary’
voices beforehand. And working through to what is the ‘right’ issue
/ theme / question is really, really important.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Lisa</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>: Given all of the above, I value your assertion that there can
be some, a small amount perhaps, shyness amongst some people. I think I can
sometimes overlook how ‘heavy’ a microphone is for some people. Maybe
I am not alone in this – although maybe I am. Can you post your ‘face’
on youtube?! But I think I can imagine it from your description. I do have my ‘face’
too. (Although there is another debate to be had about where we go after the intro
stuff. I usually step outside the circle – whereas from what you say, I
am imagining you sitting in the circle...???) I need to keep reminding myself
that there is solid presence in silence. Being an extravert – I may not
always see this. And thank you for highlighting the issue of power which others
have touched on too.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So again – thank you all for this online tutorial. I feel
enriched and empowered – and not a little renewed too!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>A sprinkling of pixie dust to you all!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jon<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1D1B11'>_______________________________________________________________________________<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1D1B11'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Jon Harvey<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Director<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:Webdings;
color:#C00000'>"</span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://www.jonharveyassociates.co.uk/"><span
style='font-size:10.0pt;color:#4A442A'>www.jonharveyassociates.co.uk</span></a></span><span
style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Wingdings;
color:#C00000'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Wingdings;
color:#C00000'>(</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#C00000'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>+44 (0) 7771 537535<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Wingdings;
color:#C00000'>(</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#C00000'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>+44 (0) 1280 822585<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:Webdings;
color:#C00000'>›</span></b><b><span style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#C00000'> </span></b><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#C00000'> </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="mailto:jon@jonharveyassociates.co.uk"><span style='font-size:10.0pt;
color:#4A442A'>jon@jonharveyassociates.co.uk</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:Webdings;
color:#C00000'>¹</span></b><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#C00000'> </span></b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Skype</span></i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>: jonsharvey</span><b><span style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#C00000'><o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=73 height=36 id="Picture_x0020_1"
src="cid:image002.jpg@01CB29C9.00B61790" alt="JHAL logo.jpg"><o:p></o:p></span></p>
<p class=MsoNormal><b><i><span style='font-size:13.0pt;font-family:"Tempus Sans ITC";
color:#C00000'>Helping you connect the prose and the passion <o:p></o:p></span></i></b></p>
<p class=MsoNormal><b><i><span style='font-size:13.0pt;font-family:"Tempus Sans ITC";
color:#C00000'>to deliver superlative results<o:p></o:p></span></i></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://smallcreativeideas.blogspot.com/"><span
style='font-size:10.0pt;color:#C00000'>http://smallcreativeideas.blogspot.com/</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'>
for ideas about how to improve the efficiency & effectiveness of public
& third sector services<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://jonharveyassociates.blogspot.com/"><span
style='font-size:10.0pt;color:#C00000'>http://jonharveyassociates.blogspot.com/</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'> for</span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'>articles
& ideas about leadership and organisational change from a whole systems
perspective<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://twitter.com/JonSHarvey"><span style='font-size:
10.0pt;color:#C00000'>http://twitter.com/JonSHarvey</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'> for
conversations, ideas & questions to help build a more ambitious, creative
and fair world<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://tinyurl.com/JonHarveyLI"><span style='font-size:
10.0pt;color:#C00000'>http://tinyurl.com/JonHarveyLI</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'> to
connect with me on LinkedIn</span><span style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#4A442A'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Jon Harvey Associates Ltd<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Registered Office: Chandos House, School Lane, Buckingham, MK18
1HD<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Company Number 6661588. VAT Registration Number 936 2921 11 <o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#098114'>Please consider the environment before printing this email.
Thank you. <o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#098114'>All business mileage is offset with </span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="http://www.carbon-clear.com/uk/index.php"><b><span style='font-size:7.0pt;
font-family:"Arial","sans-serif";color:#C00000;text-decoration:none'>http://www.carbon-clear.com</span></b></a></span><span
style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
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