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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jon – I have never met a shy person when their passion was
aroused. In fact most of the comments I receive in Open Spaces I have done
indicate that the shiest people who have never been heard from suddenly find
their voice – and isn’t that surprisingly wonderful, folks say. My
favorite story was of a young black secretary who’s formal group skills
ended with WordPerfect. I mention “black” only because it was a
southern, essentially all white male corporation. This was a “All Hands”
gathering starting with the chairman of the board – some 500 people and
a place/time when a young Black secretary might feel some intimidation. But she
stepped right up and claimed “the” issue for her and all her fellow
support staffers. When she finished, there was a moment of surprised silence a)
because the issue had been named. And b) because this young woman who never
said a thing had done it. In that moment of silence, the young lady turned to
me (forgetting I had a hot mike in my hand) and said, “Harrison, what
happens if nobody comes?” I couldn’t resist – Looking straight
at the Chairman of the Board (my client) and walking slow towards him I said, “Clarissa
if nobody comes that will be clear and indisputable evidence that you are the
only person in this entire corporation who is competent to deal with this
critical issue.” Her session was standing room only and included all the
senior officers of the corporation. Clarissa led it with elegance and when it
was over the issue had largely been resolved – and of equal importance
Clarissa walked out 6 feet off the ground. She had done what she and everybody
else knew simply could not be done. I think you call that empowerment.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>My learning from that instance and a number of others of a similar
sort is that while it may be true that some shy people are worried about
standing up in the circle, that shyness disappears in the presence of passion.
Further – when that passion is claimed with responsibility genuine
empowerment takes place. I have never found any reason to attempt some form of
preparation of the people nor to offer assistance other than to hold the
microphone. The folks always take care of the business all by themselves.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Harrison<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Harrison Owen<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>7808 River Falls Dr.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Potomac, MD 20854<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>USA<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Phone 301-365-2093<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>www.openspaceworld.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>www.ho-image.com (Personal Website)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#1F497D'>To subscribe, unsubscribe, change your options, view the archives
of <a href="mailto:oslist@listserv.boisestate.edu"><span style='color:blue'>oslist@listserv.boisestate.edu</span></a>:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://listserv.boisestate.edu/archives/oslist.html"><span
style='color:blue'>http://listserv.boisestate.edu/archives/oslist.html</span></a><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU] <b>On Behalf Of </b>Jon Harvey<br>
<b>Sent:</b> Thursday, July 22, 2010 4:27 AM<br>
<b>To:</b> OSLIST@LISTSERV.BOISESTATE.EDU<br>
<b>Subject:</b> Shy people... (?)<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dear all<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You won’t be surprised to know that I have never had a
problem speaking (and even performing) in public. This isn’t just because
I have a lot of passion and desire to make the world a better place (and
entertain people!) – it is because I have a good dollop of confidence. I
probably blame my parents for this as they always had lots of confidence in me.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So when it comes to speaking up in an Open Space and saying what
session I would like to run, there is no problem for me. But there does appear
to be a problem for some people. Maybe. When I am facilitating an Open Space, I
aim to do all I can in the introduction to make it easy for anyone, no matter
how shy or lacking in confidence they are, to come forward. Whilst I almost always
step outside of the circle, I hang about near the microphone sometimes, or not.
I place chocolates in the middle to lure people into declaring their passion
and offering to run a session. I look calmly on and simply ‘be’
when no one is coming forward... (sometimes). <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>And then the sponsor says, perhaps people are just too shy,
speaking into the microphone is just too daunting, will you offer to speak for
people if they write it out first, shall I do this, could they just place the
meeting notice on the agenda wall, is Open Space only for confident people, do
we need more structure...? (etc.) I feel uncomfortable, I know that people have
ideas and questions they would like to discuss and I know some people find
speaking to a group (big or small) really, really scary. I want to stay
‘true’ to the principle of passion in OS – but I also want to
help... Or am I in danger of intervening too much? Whatever happens is the only
thing which could have, and whoever turns up is the right people...<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I could go on... but I hope you get my gist. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What do you do? How do you create the space in which everyone
who has a passion, no matter how scared they feel, comes forward with their
offer? How do you make that daunting threshold of speaking to a group, just so
‘right’ that no one feels too shy to come forward – if they
want to come forward...? <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>All the best<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jon<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1D1B11'>_______________________________________________________________________________<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1D1B11'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#4A442A'>Jon Harvey<o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Director<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:Webdings;
color:#C00000'>"</span><span lang=EN-GB style='font-size:11.0pt;
font-family:"Arial","sans-serif";color:#1F497D'> </span><span lang=EN-GB
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="http://www.jonharveyassociates.co.uk/"><span style='font-size:10.0pt;
color:#4A442A'>www.jonharveyassociates.co.uk</span></a></span><span lang=EN-GB
style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Wingdings;
color:#C00000'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Wingdings;
color:#C00000'>(</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#C00000'> </span><span lang=EN-GB
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'>+44
(0) 7771 537535<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Wingdings;
color:#C00000'>(</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#C00000'> </span><span lang=EN-GB
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'>+44
(0) 1280 822585<o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:10.0pt;font-family:
Webdings;color:#C00000'>›</span></b><b><span lang=EN-GB style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#C00000'> </span></b><span lang=EN-GB
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#C00000'> </span><span
lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="mailto:jon@jonharveyassociates.co.uk"><span
style='font-size:10.0pt;color:#4A442A'>jon@jonharveyassociates.co.uk</span></a></span><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:10.0pt;font-family:
Webdings;color:#C00000'>¹</span></b><b><span lang=EN-GB style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#C00000'> </span></b><i><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Skype</span></i><span lang=EN-GB style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#4A442A'>: jonsharvey</span><b><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#C00000'><o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=73 height=36 id="Picture_x0020_1"
src="cid:image001.jpg@01CB297F.F8C13C70" alt="JHAL logo.jpg"><o:p></o:p></span></p>
<p class=MsoNormal><b><i><span lang=EN-GB style='font-size:13.0pt;font-family:
"Tempus Sans ITC";color:#C00000'>Helping you connect the prose and the passion <o:p></o:p></span></i></b></p>
<p class=MsoNormal><b><i><span lang=EN-GB style='font-size:13.0pt;font-family:
"Tempus Sans ITC";color:#C00000'>to deliver superlative results<o:p></o:p></span></i></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://smallcreativeideas.blogspot.com/"><span
style='font-size:10.0pt;color:#C00000'>http://smallcreativeideas.blogspot.com/</span></a></span><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'> for ideas about how to improve the efficiency &
effectiveness of public & third sector services<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://jonharveyassociates.blogspot.com/"><span
style='font-size:10.0pt;color:#C00000'>http://jonharveyassociates.blogspot.com/</span></a></span><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'> for</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'> </span><span lang=EN-GB
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#4A442A'>articles
& ideas about leadership and organisational change from a whole systems
perspective<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://twitter.com/JonSHarvey"><span style='font-size:
10.0pt;color:#C00000'>http://twitter.com/JonSHarvey</span></a></span><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'> for conversations, ideas & questions to help build a more
ambitious, creative and fair world<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://tinyurl.com/JonHarveyLI"><span style='font-size:
10.0pt;color:#C00000'>http://tinyurl.com/JonHarveyLI</span></a></span><span
lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'> to connect with me on LinkedIn<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Jon Harvey Associates Ltd<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Registered Office: Chandos House, School Lane, Buckingham, MK18
1HD<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Company Number 6661588. VAT Registration Number 936 2921 11 <o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#098114'>Please consider the environment before printing this email.
Thank you. <o:p></o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#098114'>All business mileage is offset with </span></b><span lang=EN-GB
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="http://www.carbon-clear.com/uk/index.php"><b><span style='font-size:7.0pt;
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