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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Harrison – as ever – clear and simply brilliant!! I would not
dream of adding anything to what you have said. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thank you for sharing this.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Very best wishes<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jon<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1D1B11'>___________________________________________________<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1D1B11'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Jon Harvey<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>Director<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><a href="http://www.jonharveyassociates.co.uk/"><span
style='color:#4A442A'>www.jonharveyassociates.co.uk</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>+44 (0) 7771 537535<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'>+44 (0) 1280 822585<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#4A442A'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#4A442A'><a href="mailto:jon@jonharveyassociates.co.uk"><span
style='color:#4A442A'>jon@jonharveyassociates.co.uk</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=65 height=32 id="Picture_x0020_1"
src="cid:image001.png@01C9B20B.18E1B7C0"
alt="cid:image001.png@01C99835.30F040B0"><o:p></o:p></span></p>
<p class=MsoNormal><b><i><span style='font-size:13.0pt;font-family:"Tempus Sans ITC";
color:#C00000'>Helping you connect the prose and the passion <o:p></o:p></span></i></b></p>
<p class=MsoNormal><b><i><span style='font-size:13.0pt;font-family:"Tempus Sans ITC";
color:#C00000'>to deliver superlative results<o:p></o:p></span></i></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><u><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#4A442A'><a href="http://smallcreativeideas.blogspot.com/"><span
style='color:#4A442A'>http://smallcreativeideas.blogspot.com/</span></a></span></u><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#4A442A'> for
ideas about how to improve public services<u><o:p></o:p></u></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Jon Harvey Associates Ltd<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Registered Office: Chandos House, School Lane, Buckingham, MK18
1HD<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:#948A54'>Company Number 6661588. VAT Registration Number 936 2921 11 <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU] <b>On Behalf Of </b>Harrison Owen<br>
<b>Sent:</b> 31 March 2009 13:55<br>
<b>To:</b> OSLIST@LISTSERV.BOISESTATE.EDU<br>
<b>Subject:</b> [OSLIST] FW: Open Space research, University of Groningen<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoPlainText><span lang=EN-US>Several days ago I received the
following note from two graduate students in Holland. They had some questions
and I tried to offer some answers. And I thought you might have some more
(answers). So take a look, and if you have anything to add, let the good folks
in Holland know. Their email is <a href="mailto:I.Iprenburg@student.rug.nl">I.Iprenburg@student.rug.nl</a>
<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Harrison<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Dear Mr. Owen,<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Our names are Tom Steffens and Ivo
Iprenburg and we are <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Master students Strategy and Innovation
at the University <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>of Groningen, the Netherlands. We
received your email <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>address from Professor Caroline Quispel,
our supervisor <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>for the course Management Consulting.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>For the next weeks we are working on a
research about the <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>positive and negative elements of the
Open Space Theory. <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Due to the fact that you are the founder
of this <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>groundbreaking approach to
group-interaction and <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>organization enhancement, we would love
to hear your <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>perspectives on this topic. Could you
answer the following <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>questions for us?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• What are the main advantages of Open
space, according to <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>you?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• How does Open Space create value for
its participants?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• What could be the disadvantages of an
Open Space <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>conference?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• How can a consultant try to prevent
these disadvantages <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>like political games, mutany, etc.?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Your cooperation will help us gain
valuable background <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>information for the article we have to
write in the <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Netherlands on this topic. If you need
some more <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>information please do not hesitate to
contact us. Thank <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>you so much in advance.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Yours sincerely,<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Tom Steffens<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Ivo Iprenburg<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";
color:red'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";
color:red'>My response:</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";
color:red'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";
color:red'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>I will do my best to answer your
questions -- and with your permission I will post your letter on OSLIST --
which is the listserve for the Open Space community. There are about 600 people
world wide, and it is likely that they will have some interesting
contributions. Or you can post it for yourself. OSLIST is free. To join go to:<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US><a
href="http://www.listserv.boisestate.edu/archives/oslist.html">www.listserv.boisestate.edu/archives/oslist.html</a>
<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>To Your Questions---<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• What are the main advantages of Open
space, according to <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>you?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>The major advantages are that it is very
efficient, effective, and fun. Efficiency occurs because there is little to no
time wasted before a gathering preparing an agenda (all those endless, boring
meetings which never work out the way the planners planned). It is also
efficient because no effort is wasted with multiple facilitators and program
managers during the meeting attempting to do what they can never do -- keep in
control. And if they did succeed, the meeting would be a disaster because
nothing new or innovative would have emerged. Lastly -- OS is fun. When people
address issues they really care about in a way that is efficient and effective
they always have a good time -- even when the issue is a very serious one. I
can remember Palestinians and Israelis working together on really tough issues
and laughing as they did their work.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• How does Open Space create value for
its participants?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>In Open Space the people who care about
an issue care about what they do and they do what they care about. Caring
people working carefully create enormous value every time.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• What could be the disadvantages of an
Open Space <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>conference?<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>The only disadvantage I have ever seen
is that the participants become inspired, creative, innovative, and energized.
When this happens, all those other people who thought they were in control and
made all the plans typically become upset and try and regain control. If such
people are successful all the inspiration, creativity, innovation and energy
are wasted and/or destroyed.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>• How can a consultant try to prevent
these disadvantages <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>like political games, mutany, etc.? <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>I can't begin to tell you how many Open
Spaces I have done over the years, but I can tell you that world wide, space
has been opened something in excess of 200,000 times in 136 countries over 23
years. In all of the Open Spaces I have done, and all those I have heard about
-- the "disadvantages" you identify have never been a problem
PROVIDED the essential pre-conditions for doing an Open space were met. These
conditions are: 1) Participants are there because they care (voluntary
self-selection). 2) The issue is a real business issue they care about. 3)
There is lots of complexity such that nobody could possibly know all the
details or the answer. 4) Lots of conflict and passion. 5) There was a decision
time of yesterday. -- The issue is an urgent one. <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>In every situation when I have ever
heard of anything like what you are talking about becoming a
"problem" some of the pre-conditions were not met. The
"issue" was just a "pretend" issue. The people were forced
(assigned) to come. The issue itself was so simple all you really needed was
two cups of coffee and you had it solved. There was no real sense of urgency --
something could happen some day. . .<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>But when the conditions are fully met,
the "right" people show up, the job is done (usually with excellence)
and nobody is playing "games," political or otherwise.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>********************************<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>So there is a fast bunch of
"answers." Off the top of my head! I would understand if you felt
they were somehow shallow or "flip" -- but that has been my
experience. I know of no way to "prove" to you that what I say except
to invite you to try the experiment for yourself. The experience (experiment)
has been that if the conditions are met, and the procedure is followed (sit in
a circle, create a bulletin board, open a market place, and go to work, and the
facilitator -- that’s me -- takes a nap </span><span lang=EN-US
style='font-family:Wingdings'>J</span><span lang=EN-US>) -- "it"
always works. Have fun.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>And you might enjoy my latest book,
"Wave Rider: Leadership for High Performance in a Self Organizing World"
(Berrett-Koehler, 2008). Amazon will get it to you and I think you will find a
more robust set of "answers" to your questions. <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Please say Hi! to Caroline Q., your
professor. She is a wonderful person, and you are very fortunate.<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Harrison<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Harrison Owen<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>7808 River Falls Drive<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Potomac, Maryland 20854<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Phone 301-365-2093<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Skype hhowen<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Open Space Training
www.openspaceworld.com <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Open Space Institute
www.openspaceworld.org<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>Personal website www.ho-image.com <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>OSLIST: To subscribe, unsubscribe, change
your options, view the archives Visit:
www.listserv.boisestate.edu/archives/oslist.html<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US> <o:p></o:p></span></p>
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