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<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial><FONT
color=#0000ff size=2>Dear neighbour country friends Reinhard and Marianne
</FONT></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2>It is for most people really a strange thing; Open Space
especially for people who think they are responsible for nearly everything.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2>We had last week an Open Space with an regional
governmental organization (where interest of the stakeholders seemed to be very
different). We had a lof of discussion about what we were going to do. And the
communication manager and HRM manager came up with something you mentioned,
which is so understandable from where they stand. I asked for half an hour with
the highest man in rank (a politician and the big boss). We were give 30
minutes, the politican did not show up. The big boss, the highest person in
rank, gave me a firm glance and asekd me to explain this thing (Open Space)
in five minutes. I told him what we were going to do and said that this was the
only thing I think was going to work, and I am sorry I have not a plan B. And he
liked the idea, and said to me that the problem (sustainability for the next 40
years...) was very ambitious and needed and ambitious intervention. And we had a
great Open Space with 80 stakeholders from different organizations (commercial,
local government, university etc). In het closing circles the politicians who
showed up, where all writing down what was being said about next steps.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2>So, perhaps help you can help your HR.manager and see if
you can talk (the both of you) with the one who is responsible. In my
experience, the highes people in rank are really longing for more collaboration
with the people involved. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2>If I can be of any assistance ( Ich spreche auch Deutsch)
it would be a pleasure</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008>
<P class=MsoNormal style="MARGIN: auto 0cm"><FONT face=Arial><FONT size=2><FONT
color=#0000ff>Schöne Grüße<SPAN
class=385151720-10062008> </SPAN></FONT></FONT></FONT></SPAN><SPAN
class=385151720-10062008><FONT face=Arial color=#0000ff size=2>aus Holland und
viel Erfolg </FONT></SPAN></P></DIV>
<DIV dir=ltr align=left><SPAN class=385151720-10062008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV> </DIV>
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<FONT face=Tahoma size=2><B>From:</B> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU] <B>On Behalf Of </B>VISUELLE
PROTOKOLLE<BR><B>Sent:</B> dinsdag 10 juni 2008 13:05<BR><B>To:</B>
OSLIST@LISTSERV.BOISESTATE.EDU<BR><B>Subject:</B> Urgent<BR></FONT><BR></DIV>
<DIV></DIV><FONT color=#000080><FONT size=4><FONT
face="Verdana, Helvetica, Arial"><SPAN style="FONT-SIZE: 18px">Dear friends in
open space,<BR><BR>I ask for your help in a difficult situation, and need it
within 30 hours from now. So if somebody has an open ear and some time to
answer, we would be very grateful.<BR><BR>The situation: since 10 years i have
been accompanying open space sessions as a visual recorder. Now i have for the
first time the chance to use open space in a project on my own. It is in the
frame of a bigger project in</SPAN></FONT></FONT></FONT><FONT size=4><FONT
face="Verdana, Helvetica, Arial"><SPAN style="FONT-SIZE: 18px"><FONT
color=#00007f> a company of 6000</FONT><FONT color=#000080>, which deals with
values, more customer orientation, more emotions within the company, as the
board declared. </FONT><FONT color=#00007f>We proposed an open space
session of one day with some 80 representatives of the coworkers, because we
want to make their situation and priorities visible, to bring the outcomes
together afterwards with the aims of the board, to define the frame, the aims
and rules and conditions of a project of about 2 years.</FONT><FONT
color=#000080> We talked the method over with the representative of the client,
a young, friendly hr-manager. He is curious, but a bit anxious, and under somer
pression from the different board members. <BR><BR>Now after some afterthoughts
he declared, that he does not want an open space session in pure form, because
he thinks the people are not ready for it. He is eager to end with some results
he can control. <BR><BR>His proposal for the workshop: at the beginning a board
member and he will talk about the bigger project for half an hour, and show a
little movie, in order then to ask the people for ideas and proposals for the
definition of the longer project. He wants to avoid discussions about the
mistakes and problems within the company (which he says he knows already), but
to be more positive. He does not want to call the workshop open space, but
“offener raum”, does not want to use the 4 principles (although some of their
contents), but wants to use the law of two feet. When people are asked to bring
their themes to the wall, he wants to moderate that himself, ask additional
questions about why and how. Then he wants to walk through the groups and offer
some moderation there as well. And in the end he wants to interview the people
offering their outcomes to the plenum again.<BR><BR>We are near the point to
step out of the whole project. <BR><BR>On one hand i remember discussions here
in the open space network about moderations of the os - method, for which we are
open, and can also follow some of the hr-managers ideas and doubts. But it has
to stay a trustworthy method. For that i would like to hear what you can
recommend us.<BR><BR>We asked for a meeting with the hr-manager to get clear
with his and our feelings, in order not to mix them with the methods and
procedures of the project, and will have this meeting this week.<BR><BR>The
project came to the actual situation, as i see it, because at the
beginning the hr-manager was very fond of us, proud to present us to the board,
and start the project with us. Then we had two workshops, which ended with
results, which did not </FONT><FONT color=#00007f>fully</FONT><FONT
color=#000080> fulfill his expectations, and he somehow withdrew his trust. We
don’t want to be victims of an infringement (i hope that is the right
expression), of an unclear mixture of roles and responsibilities. We want
to stay responsible for the methods we use. <BR><BR>The results of the project
so far in our view gave a realistic image of the situation within the company,
which is not very open, but has a good chance to profit from the project. But it
is important not to confuse the starting phase with the project, and not to
expect final results bevor it even starts. Seen with “open space – eyes” the
outcome was the only one that could have happened.<BR><BR>Now we want to clear
our relations with the hr-manager on Thursday and Friday, and – if we succeed –
develop the agenda for the coworkers workshop. For this second task we hope to
get some help from you, as what to propose to him.<BR><BR>Thank you for every
response in advance<BR><BR>reinhard<BR><BR></FONT></SPAN><FONT
color=#000080><SPAN style="FONT-SIZE: 16px"><BR>Reinhard
Kuchenmüller<BR>Marianne Stifel<BR><BR>VISUELLE
PROTOKOLLE®<BR>Kuchenmüller&Stifel<BR><BR>tel +39-0566-88
929<BR>www.visuelle-protokolle.de<BR><BR><BR><BR><BR><BR></SPAN></FONT></FONT></FONT>*
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