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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Dear friends<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>After a very successful OS with cancer patients last November,
with wonderful feedbacks from participants as well as from the top of the organisation
itself, I got the feedback this week in our last meeting from the responsible
project manager that I often acted in the field of OD, which was not my task
and sometimes felt as disrespectful. (I will ask back in what details this was
felt most – but for now, it seems that the questions I asked in order to thoroughly
understand the way this well-established organisation functions were already
going too far.) From my work as administrative manager in our furniture
workshop <a href="http://www.wohngeist.ch/">www.wohngeist.ch</a>, I am used to
think in processes and terms of organisation. This might cause my blind spot in
this area.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I admit to have a shadow side of “need to know”
and “need to control” (thanks again for that great tool, shadows of
the facilitator!). I do want to make sure I understand the client and their
environment well so that I say the right things when I make my normal announcements
during an OS. But I also feel the need to be honest and clear about the fact
that OS WILL change the organisation (in connection to the required openness to
the results from my sponsor). How explicit do you get on this point? What’s
honesty, what’s telling too much?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>And how do you separate OS from OD? Sometimes, when I
find a committed organisation not quite ready for OS, I help them get there by
pointing to what’s missing or needs further consideration, e.g. in
formulating the invitation – is that already OD? Sometimes, my way of
support is greatly appreciated and seen as part of the normal preparation process
where everybody flows towards the event and develops naturally – but sometimes,
as in the case above, it is seen as disrespectful. How do I discern the two,
where are the boundaries to be careful around? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Grateful for your inputs – Catherine<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span lang=EN-GB
style='font-size:10.0pt;font-family:"Comic Sans MS"'>Catherine Pfaehler Senn<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>lic.oec.HSG<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Open Space Begleitung<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Kellersriedweg 8<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>CH - 2503 Biel<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>+41-(0)32 - 365 68 41<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>c.pfaehler@bluewin.ch<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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