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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Dear Eva, many thanks for
your story! Very helpful. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>I insist on serious preparation
meetings now, and in the meantime even that the sponsor or money-responsible
person is part of it. It happened to me once that the president of an
association stopped a scheduled OS shortly before it was about to happen
because she wanted more participants and saw possibilities to recruit them if
there was more time. Now I am curious (and do hope) if and that there will be
more participants.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>I will develop a system
to ask somebody in the organization after 6 months what has happened with the
OS-material and if I could be of further help. This will generate valuable
learning for all of us, and perhaps another Open Space.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Kind regards from still
very warm <st1:country-region w:st="on"><st1:place w:st="on">Switzerland</st1:place></st1:country-region>
- Catherine<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><font size=2 color=navy face="Comic Sans MS"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Comic Sans MS";color:navy'>Catherine
Pfaehler Senn<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face="Comic Sans MS"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Comic Sans MS";color:navy'>Open
Space Begleitung & Coaching<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face="Comic Sans MS"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Comic Sans MS";color:navy'>Kellersriedweg
8<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face="Comic Sans MS"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Comic Sans MS";color:navy'>CH -
2503 <st1:City w:st="on"><st1:place w:st="on">Biel</st1:place></st1:City><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face="Comic Sans MS"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Comic Sans MS";color:navy'>+41-(0)32
- 365 68 41<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face="Comic Sans MS"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Comic Sans MS";color:navy'>c.pfaehler@bluewin.ch<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>Von:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Eva P Svensson
[mailto:eva@epshumaninvest.se] <br>
<b><span style='font-weight:bold'>Gesendet:</span></b> Freitag, 17. November
2006 19:52<br>
<b><span style='font-weight:bold'>An:</span></b> c.pfaehler@bluewin.ch;
OSLIST@LISTSERV.BOISESTATE.EDU<br>
<b><span style='font-weight:bold'>Betreff:</span></b> SV: Bad experiences - was
Proximity and Open Space after presentations</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'>Catherine
asked;<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'>Do
any of you have experiences which didn’t turn out to be safe – and what
happened next in the organization? Do you follow up and ask what happened in
your client’s organization, e.g. half a year later?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'>I
hear some people saying they had one experience in Open Space which
wasn’t well embedded in the organization and then got frustrated and
decided they would never go for it again. This of course is the worst case and
bad publicity for our passion, Open Space…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#ff6600" face="Palatino Linotype"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Palatino Linotype";color:#FF6600'>Please
share your bad experiences, we can all learn tremendously from them.<o:p></o:p></span></font></p>
<div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>I am late in on this
tread – way behind reading e-mails but here is what I could share , if I
hadn’t done it before and if so – here it is again…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>It was in a public
organisation here in <st1:place w:st="on"><st1:country-region w:st="on">Sweden</st1:country-region></st1:place>
and I and a colleague who worked with “meeting efficiency” was
appointed to work with this organisations meeting efficiency.. The organisation
has offices on different places and they where not happy with how their
meetings used to be conducted. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>And not to make the story
to long - I will go right to my analysis’ of what and why it went
wrong. Of course the Open Space meeting was not wrong – everything went
well </span></font><font size=2 color=navy face=Wingdings><span lang=EN-GB
style='font-size:10.0pt;font-family:Wingdings;color:navy'>J</span></font><font
size=2 color=navy face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>The “trouble”
begins afterwards when it comes to action and working with the high prioritized
topics. Then it came up that there was “a deed mouse” ~ an employee
problem that no one had touched for years. This woman was not participating in
the meeting for some reason that I don’t know of. So when it came to make
the action that they had decided to work on – if I remember right it was
about “climate” and trust in the groups, the leadership team was
not willing to go forward. – This was clear in the follow up meeting I
had with them after the OS meeting. They had also felt alone –
“that it was all on their shoulders” to do, (and of course they had
not gone to action planning – they did not wanted that) so yes – it
was in the leader teams knee..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>So they shut down the
process, which was schedule to a series of OST meetings. In my eyes this
was lack of leadership – to much fear to go into the real problem and a
very hierarchical organisation. We tried to follow up and report our view with
the head of the HR department but he was not willing to hear what we thought
and had seen. So they put the lid upon the top of every thing and shut the
space down. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>So – what I did
wrong </span></font><font size=2 color=navy face=Wingdings><span lang=EN-GB
style='font-size:10.0pt;font-family:Wingdings;color:navy'>ā</span></font><font
size=2 color=navy face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;color:navy'>I took the theme we had talked about before for
granted and did not do a proper preparation meeting. I have always before
– and certainly after </span></font><font size=2 color=navy
face=Wingdings><span lang=EN-GB style='font-size:10.0pt;font-family:Wingdings;
color:navy'>J</span></font><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> done a proper
preparation meeting, and if I had done that – for example the story line
I think there had been a better chance that that problem had come up. And the
manager “that had the problem” in his department couldn’t
make it to the preparation meeting. So that is another part of it.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>My lesson </span></font><font
size=2 color=navy face=Wingdings><span lang=EN-GB style='font-size:10.0pt;
font-family:Wingdings;color:navy'>ā</span></font><font size=2 color=navy
face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial;
color:navy'> always does a proper preparation meeting, I would never again say
yes to have an OST meeting without that. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>So I guess this will
counts as a “failure but, then – who am I to decide what is failure
– it sure was a failure for me, my reputation and Open Space, but I
don’t know if it was a failure for the people who really liked the process…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>All the best from west
coast of <st1:country-region w:st="on"><st1:place w:st="on">Sweden</st1:place></st1:country-region><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>:o)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Eva<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span lang=SV
style='font-size:10.0pt;font-family:Arial;color:#993366'>Bästa hälsningar</span></font><font
size=2 color=navy face=Arial><span lang=SV style='font-size:10.0pt;font-family:
Arial;color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 color=navy face="Times New Roman"><span
lang=SV style='font-size:12.0pt;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#993366" face="Lucida Handwriting"><span
lang=SV style='font-size:10.0pt;font-family:"Lucida Handwriting";color:#993366'>Eva
P Svensson</span></font><font color=navy><span lang=SV style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span lang=SV
style='font-size:10.0pt;font-family:Arial;color:#993366'>EPS Human Invest AB</span></font><font
size=2 color=navy face=Arial><span lang=SV style='font-size:10.0pt;font-family:
Arial;color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><i><font size=2 color="#993366" face=Arial><span lang=SV
style='font-size:10.0pt;font-family:Arial;color:#993366;font-style:italic'>"Verksamhetsutveckling
genom människor skapar långsiktigt välmående företag och organisationer!"</span></font></i><font
size=2 color=navy face=Arial><span lang=SV style='font-size:10.0pt;font-family:
Arial;color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span lang=SV
style='font-size:10.0pt;font-family:Arial;color:#993366'>Anåsbergsvägen 22, </span></font><font
size=2 color="#993366" face=Arial><span lang=SV style='font-size:11.0pt;
font-family:Arial;color:#993366'>439 34 ONSALA</span></font><font size=2
color="#993366" face=Arial><span lang=SV style='font-size:10.0pt;font-family:
Arial;color:#993366'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span lang=SV
style='font-size:11.0pt;font-family:Arial;color:#993366'>Tfn: 0300-615 05</span></font><font
size=2 color=navy face=Arial><span lang=SV style='font-size:11.0pt;font-family:
Arial;color:navy'>, </span></font><font size=2 color="#993366" face=Arial><span
lang=SV style='font-size:11.0pt;font-family:Arial;color:#993366'>Mobil: 0706-89
85 50</span></font><font size=2 color=navy face=Arial><span lang=SV
style='font-size:11.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span lang=SV
style='font-size:12.0pt'><a href="mailto:eva@epshumaninvest.se"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>eva@epshumaninvest.se</span></font></a></span></font><font
size=2 color="#993366" face=Arial><span lang=SV style='font-size:11.0pt;
font-family:Arial;color:#993366'>, </span></font><span lang=SV><a
href="http://www.epshumaninvest.se"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>www.epshumaninvest.se</span></font></a><font
color=navy><span style='color:navy'><o:p></o:p></span></font></span></p>
<p class=MsoAutoSig><font size=3 color=navy face="Times New Roman"><span
lang=SV style='font-size:12.0pt;color:navy'> </span></font><font size=2
color="#993366" face=Arial><span lang=SV style='font-size:11.0pt;font-family:
Arial;color:#993366'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=SV
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=SV style='font-size:12.0pt'>
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margin-left:3.75pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'>
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