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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Hi Jon, Kerry, Chris,
Avner & Michael<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>That’s was just what
I thought – this list and our conversations here is kind of a real
international QA process. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>And for “real QA”
I think you described it so well Michael, <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'>the ideal, i
think, is that the QA process becomes another kind of invitation to
participants... an invitation to reflect on what they cared most about when
things started, how that got fit into the agenda (did it get raised?), was
there time and space and resources available for dealing with it, and what was
accomplished (so far) with the passion, understanding, and support that has
been available so far.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>talk about putting the responsibility
where it belongs!<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Thanks for your support!<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>:o)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Eva<o:p></o:p></span></font></p>

<div>

<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#993366'>Bästa hälsningar</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p class=MsoAutoSig><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><st1:PersonName
ProductID="Eva P Svensson" tabIndex="0"
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
w:st="on"><font size=2 color="#993366" face="Lucida Handwriting"><span
 style='font-size:10.0pt;font-family:"Lucida Handwriting";color:#993366'>Eva P
 Svensson</span></font></st1:PersonName><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:#993366'>EPS Human Invest AB</span></font><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><i><font
size=2 color="#993366" face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:#993366;font-style:italic'>"Verksamhetsutveckling genom
människor skapar långsiktigt välmående företag och organisationer!"</span></font></i><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#993366'>Anåsbergsvägen 22, </span></font><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'>439 34  ONSALA</span></font><font size=2 color="#993366"
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:#993366'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'>Tfn: 0300-615 05</span></font><font size=2 color=navy
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:navy'>, </span></font><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'>Mobil: 0706-89 85 50</span></font><font size=2 color=navy
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'><a href="mailto:eva@epshumaninvest.se"><font size=2><span
style='font-size:10.0pt'>eva@epshumaninvest.se</span></font></a>,  <a
href="http://www.epshumaninvest.se"><font size=2><span style='font-size:10.0pt'>www.epshumaninvest.se</span></font></a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=navy face="Times New Roman"><span style='font-size:12.0pt;
color:navy'> </span></font><font size=2 color="#993366" face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:#993366'><o:p></o:p></span></font></p>

</div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>Från:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU] <b><span style='font-weight:bold'>För </span></b>Jon
Harvey<br>
<b><span style='font-weight:bold'>Skickat:</span></b> den 8 augusti 2006 10:51<br>
<b><span style='font-weight:bold'>Till:</span></b>
OSLIST@LISTSERV.BOISESTATE.EDU<br>
<b><span style='font-weight:bold'>Ämne:</span></b> Re: Open Space and Quality
Assurance</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Eva</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>I spend my time working for and with the
public services in the UK. In the course of this I, like you, have to write
bids for these organisations. My response to your question is more prosaic and
less philosophical. The person who will read your bid first will (almost
certainly) be a procurement officer - who will be reviewing your bid against
his/her checklist. It is unlikely that they will have a deep understanding of
the issues that your bid is about - they are more on the technical side of the
procurement process.</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>I would suggest that you invent some very
simple process for evaluating the OS (and the planning sessions running up to
it) and talk a little about QA supervison. Hell - you could even use the OSLIST
as you QA process! The procurement person will just want to be able to tick
his/her box.</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Hope this helps</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Jon</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Oxford, UK</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>PS My definition of a lost opportnity is a
busload of procurement officers going over a cliff with one empty seat!!!</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>PPS I am a pacifist really!!</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>PPPS No - really!</span></font><o:p></o:p></p>

</div>

<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>

<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU]<b><span style='font-weight:bold'>On
Behalf Of </span></b>Eva P Svensson<br>
<b><span style='font-weight:bold'>Sent:</span></b> 07 August 2006 20:08<br>
<b><span style='font-weight:bold'>To:</span></b> OSLIST@LISTSERV.BOISESTATE.EDU<br>
<b><span style='font-weight:bold'>Subject:</span></b> Open Space and Quality
Assurance</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Hello out there!<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I am in the middle of writing a public procurement
and will of course suggest Open Space as one way of working. One of the
questions they are asking is about quality assurance – In my mind for
example the way we operate here on this list, on our OS on OS’s is really
quality assurance! <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>What do you think, how would you express a question
about how we work with quality assurance for open space??<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Looking forward to hear your thoughts!<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>All the best<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>:o)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Eva<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:#993366'>Bästa hälsningar</span></font><font
size=2 face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoAutoSig><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'><o:p> </o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face="Lucida Handwriting"><span lang=EN-GB
style='font-size:10.0pt;font-family:"Lucida Handwriting";color:#993366'>Eva </span></font><font
size=2 color="#993366" face="Lucida Handwriting"><span style='font-size:10.0pt;
font-family:"Lucida Handwriting";color:#993366'>P Svensson</span></font><o:p></o:p></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:#993366'>EPS Human Invest AB</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><i><font
size=2 color="#993366" face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:#993366;font-style:italic'>"Verksamhetsutveckling genom
människor skapar långsiktigt välmående företag och organisationer!"</span></font></i><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoAutoSig><font size=2 color="#993366" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#993366'>Anåsbergsvägen 22, </span></font><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'>439 34  ONSALA</span></font><font size=2
color="#993366" face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:#993366'><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'>Tfn: 0300-615 05</span></font><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>, <font color="#993366"><span
style='color:#993366'>Mobil: 0706-89 85 50</span></font><o:p></o:p></span></font></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'><a href="mailto:eva@epshumaninvest.se"><font size=2><span
style='font-size:10.0pt'>eva@epshumaninvest.se</span></font></a>,  <a
href="http://www.epshumaninvest.se"><font size=2><span style='font-size:10.0pt'>www.epshumaninvest.se</span></font></a></span></font><o:p></o:p></p>

<p class=MsoAutoSig style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> </span></font><font
size=2 color="#993366" face=Arial><span style='font-size:11.0pt;font-family:
Arial;color:#993366'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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