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<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Hello, again -</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Jennifer wrote:</span></font></p>
<p class=MsoPlainText style='margin-left:.25in'><i><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-style:italic'>< Hello
everyone. I may be holding space for a group looking at school design issues.
The group will include architects, parents, and teachers, and will be exploring
the issues in general (not designing a particular school). I know many people
have posted resources and links here before. Could someone point me in the
direction of resources about: 1. OST with children 2. OST around architectural
design issues 3. OST related to schools></span></font></i></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>As I mentioned in my earlier email, I have been collecting OS stories
for a database I am building that you all will one day be able to access for
these questions. I have divided my response to Jennifer into 2 separate emails
with adjusted titles in case anyone tries to find these topics in the future in
our archives. The first was for using OS with schools. This 2<sup>nd</sup> part
of my message shares with you how some of our colleagues have used OS with architects
and the organizations or communities they have been working with…</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Joelle wrote:</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>I have been working with an organization which is preparing to move to
a new building. In this case, the building design was already finished (with
much staff participation in the design process).</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>About the time ground was broken for the construction, the entire staff
was invited to an all-day Open Space convened to discuss the challenges
presented by this move. Groups quickly self-organized to plan the allocation
of storage space, work out how to be comfortable with the change to open
offices with cubicles, talk about the changes in work relationships that would
come with bringing together staff from two offices, security concerns about the
isolated rural site, and the generalized grief that always comes with change.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Today, the building is taking shape (and it is beautiful!), task groups
that came together at the OS are continuing to plan the various changes that
will be required, managers are covering people's jobs so that newly-constituted
work groups can design their own new jobs and working relationships. It has
been wonderful to watch this organization move from griefs and concerns to
ownership and excitement!</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Joelle Everett <a href="mailto:JLEShelton@aol.com">JLEShelton@aol.com</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Harrison wrote:</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Some time ago, Virginia Burt, a Landscape Architect from Canada began
the practice of using Open Space as the introductory element for her
consultations with clients. Initially, she did this with Birgit Williams, and I
am not sure whether she continues the practice – but her stories were
marvelous. I remember in particular one in which Virginia had the assignment to
do the park/garden for a/the Canadian Military College, This was a large
project covering multiple acres, and apparently it had been under intense
discussion for years, and not very productively. As I recall, she said that is
was normal to spend several years on a project with multiple changes and no
small amount of hard feelings all around. With Open Space, the design time
shrank to 6 months with few if any changes. And changes in design, once the
project has started are what drive everybody crazy, if only because they
inevitably drive up costs and time required to produce a finished product.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Harrison Owen <a href="mailto:hhowen@verizon.net">hhowen@verizon.net</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Birgitt wrote:</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>The actual turnaround time for the landscape architect design back to
the client after the OST meeting was only 40 days (incredible when compared to
the two years it usually took). When the client was presented with the plan,
95% of it was immediately approved (again almost unheard of in that industry).
To read about the OST process that was designed for Virginia to do her magic as
a landscape architect, go to <a
href="http://www.openspacetechnology.com/articles/landscape.html">http://www.openspacetechnology.com/articles/landscape.html</a>
The article has a lot of tips on how to design an OST meeting when a
specialty such as a landscape master plan is to be the end product. In this
situation, the Military were the client, AND Virginia was my client. If the OST
meeting had not generated enough data for Virginia to do her work, she would
have been in difficulty with her client, the Military because she would have
been unable to deliver on our promise of a quick turn around time.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Two years after this OST meeting and the final approved landscape
master plan, I was leading a workshop in another part of the country. Michael
(a participant) said he had a story to tell. He told us that when he was
getting ready to attend the workshop, he explained where he was going to his
elderly father, assuming his father would not be able to grasp OST (especially
since his father was a very traditional military man who liked order). As
Michael was explaining to his father, the father said "I know what this
OST is. I was in one of those meetings at the military college. And it sure
produced results." Michael then told us that a few weeks before, his
father had been the one to lead the military parade in the opening ceremony of
a new archway on the property---the master plan for the landscape had been
followed and Michael's father was very proud of it all, including his
participation at the meeting where they came up with all the ideas. And he was
full of praise for the efficiency of the process of OST to get them where they
needed to go, and without conflict.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Birgitt Williams <a href="mailto:birgitt@dalarinternational.com">birgitt@dalarinternational.com</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Zelle wrote:</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>My experience with Open Space and an architect/design project is
actually from a project I worked on with BP in Scotland. The 60 person business
unit I was working with was moving from one part of the building complex to
another (most would agree the space they were moving into was the worst space
in the building). I started with an Open Space Visioning meeting where in
addition to the usual markers and paper for Open Space I added magazines
(design, nature, home furnishings, etc.) a big roll of paper, scissors, and
glue. I invited the group to talk about what they envisioned the ideal work
space to be and to cut out pictures from the magazines, use words, and pictures
to create a collage of what the new space might feel like. </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>We took this collage, along with the results from the Open Space and
shared this with the architects and designers (the designers/architects were
invited to be at the visioning Open Space) assigned to the project. Some
incredible ideas that I could never have thought of on my own, along with the
many concerns about moving to "the worst space in the building" were
folded into the design process which also took into account budget constraints
and site needs/requests.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>The design team then came back with a design for the new work space
(which included skylights and a "yellow brick road" gleaned from the
first Open Space). We took these sketches/blue prints and went back into Open
Space with cut out furniture options and pencil and paper. Each team then looked
at the areas available and filled in the design details specific to their
needs. Conversation and negotiation took place between the different teams and
a consensus design was reached.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>The final result was an exceptional work space that was loved by the
business unit and the "worst space" in the building is now considered
the best place to be.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Along the way, I worked with individuals and teams around learning how
to create places that work for them instead of trying to fit into someone
else's design. I gave them, tools and a language to find the best mix between
personal and team needs.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>I have a digital story (mini movie) which describes the process and the
transformation in more detail. If you would like to see that I could send it to
you. You could also visit my website <a href="http://www.knowplacelikehome.com/">www.knowplacelikehome.com</a>
to find out more.</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Zelle Nelson <a href="mailto:zelle@knowplacelikehome.com">zelle@knowplacelikehome.com</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>I shall collect the rest of the stories you share on these topics, my
colleagues, and add them to the growing resource I am growing…</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Cheers, Lisa</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>___________________________</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>L i s a H e f t</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>Consultant, Facilitator, Educator</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'>O p e n i n g S p a c e</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'><a href="mailto:lisaheft@openingspace.net">lisaheft@openingspace.net</a>
</span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'><a href="http://www.openingspace.net/">www.openingspace.net</a> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt'> </span></font></p>
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