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<DIV><FONT face=Arial>Oh yes, thank you once again Harrison for
explaining so well....this is what i like about OST.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>But this explains also why OST can not be marketed like
other products because</FONT><FONT face=Arial> many people
(leaders,organizations etc.) still </FONT><FONT face=Arial>think
</FONT></DIV>
<DIV><FONT face=Arial>they need "drugs" to feel better, more powerful,
successful and so on. </FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#ff0000>My concern is only that the people
involved have sufficient space and time to be fully themselves, to reflect on
who they really are, and to accept the consequences of their actions and ways of
being together...... </FONT><FONT color=#000000>T</FONT></FONT><FONT
face=Arial>his is what is needed in every relationship.
</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Funda</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=hhowen@comcast.net href="mailto:hhowen@comcast.net">Harrison Owen</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=OSLIST@LISTSERV.BOISESTATE.EDU
href="mailto:OSLIST@LISTSERV.BOISESTATE.EDU">OSLIST@LISTSERV.BOISESTATE..EDU</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, March 16, 2005 4:29
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Principles, process and
people</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Gyuri Wrote: I told you this story
because of my doubts, how else could I have done it. </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial">Guri – I have no idea
how else “you” could have done it, and I certainly don’t think that what you
did was bad. However, in similar situations I have taken a rather different
approach. My starting point may be a little different than yours. When I work
with a group such as you describe, I make it very clear that my objective is
NOT that their morale improve, that they “save” the company, that they produce
a particular product, indeed that they accomplish any specific thing. My
concern is only that the people involved have sufficient space and time to be
fully themselves, to reflect on who they really are, and to accept the
consequences of their actions and ways of being together. </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial">In most situations in
my experience, if these three things are accomplished morale will improve,
(sometimes radically), products will be produced, and the organization will be
on a path towards renewal. However, it may also occur (infrequently, thank
goodness) that the people involved will end up taking a good hard look at who
they are and what they are doing and come to the conclusion that the situation
is miserable and the best outcome for all concerned is to end the misery. I
have told the story before, but in one situation I was doing an Open Space
with a small company where the issue was “Our Future.” Shortly after lunch on
the first day it became totally clear to everybody that there was no future.
By </SPAN></FONT><FONT face=Arial color=red><SPAN
style="COLOR: red; FONT-FAMILY: Arial">4:00</SPAN></FONT><FONT face=Arial
color=red><SPAN style="COLOR: red; FONT-FAMILY: Arial"> in the afternoon, they
had essentially dissolved the company (gone out of that business). I
considered that outcome to be completely appropriate for those people – Trust
the People!</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial">Now as it happened,
the people in that particular company, after they had put it out of business,
all went to the bar and then had dinner. Over a few drinks and dinner they
essentially invented two new and very different businesses which they
proceeded to organize over the next day – to their complete delight and
satisfaction. </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial">It was very clear to
me at the end that had the people not gone to the unexpected and scary place
of dissolving the business – that business would have blown up sooner or
later. Further, it would have been quite likely that in the explosion a number
of people would have been badly hurt, everybody would have been angry, and
most would have walked away with a large sense of guilt and frustration. As it
turned out the people were able to let go of the old and create the new. To
the best of my knowledge the two new businesses still exist and are doing very
well. </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial">And if you ask what I
did. . . Just “Standard Open Space,” by the book. Sit in a circle, create a
bulletin board, open a market place, and I got out of the way. The people went
to work. For me there is no real alternative to Trust the
People.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red; FONT-FAMILY: Arial">Harrison</SPAN></FONT></P>
<DIV>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT face=Arial
color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">Harrison
Owen</SPAN></FONT></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT face=Arial
color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">7808 River Falls
Drive</SPAN></FONT></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT face=Arial
color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">Potomac</SPAN></FONT><FONT
face=Arial color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">, </SPAN></FONT><FONT
face=Arial color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">Maryland</SPAN></FONT><FONT
face=Arial color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">
</SPAN></FONT><FONT face=Arial color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">20845</SPAN></FONT></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT face=Arial
color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">Phone
301-365-2093</SPAN></FONT></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center></X-SIGSEP><FONT
face="Times New Roman" color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red"><!--StartFragment --><X-SIGSEP>Open Space
Training <A href="http://www.openspaceworld.com/"
eudora="autourl">www.openspaceworld.com</A> </SPAN></FONT></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red">Open Space Institute <A
href="http://www.openspaceworld.org"
eudora="autourl">www.openspaceworld.org</A></SPAN></FONT></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red">Personal website <A
href="http://mywebpages.comcast.net/hhowen/index.htm"
eudora="autourl">http://mywebpages.comcast.net/hhowen/index.htm</A></SPAN></FONT><FONT
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt; TEXT-ALIGN: center"
align=center><FONT face="Times New Roman" color=red size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: red">To subscribe, unsubscribe, change your
options, view the archives Visit: <A
href="http://listserv.boisestate.edu/archives/oslist.html"
eudora="autourl">http://listserv.boisestate.edu/archives/oslist.html</A></SPAN></FONT></P></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">OSLIST</SPAN></FONT><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
[mailto:</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">OSLIST</SPAN></FONT><FONT
face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">@LISTSERV.BOISESTATE.EDU]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B></SPAN></FONT><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Beck
György</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> </SPAN></FONT><FONT face=Tahoma
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Wednesday, March 16,
2005</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> </SPAN></FONT><FONT face=Tahoma
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">5:16
AM</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> </SPAN></FONT><FONT face=Tahoma
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">OSLIST</SPAN></FONT><FONT
face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">@LISTSERV.BOISESTATE.EDU<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Principles, process and
people</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Dear </SPAN></FONT><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Harrison</SPAN></FONT><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">,</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I follow your words: if it works,
do it.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recently I facilitated an OS
meeting for 40 people of a company.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The company is in a quite bad
moral shape so all the case to help them "wake up and walk" was very
sensitive.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">That was the reason I accepted to
use a directed invitation instead of voluntary
attendence.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">These people were not practiced
neither in group work nor even to listen to each other.
</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">After the OS introduction they
made the agenda. In every time period they could put 6 issues on the wall. In
almost all of the time periods they have put 5-6 issues and later they worked
on 2 or 3. There were some more burining issues, where the number of people
were around 30 in the "small" groups.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">In one of the periods, when the
dedicated time has expired, I suggested to choose the next topic, to tell the
truth I interfered to finish the discussion. Before blaming me for abusing the
principles you also have to know that the "culture" of communication in this
group of people was (is?) that if they think of the "bean soup", they talk
about "catering" in general.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I could not allow them to realize,
they won't get any result to talk paralelly. </SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Because of (my) need for control I
inserted a feedback time after every two time periods, where they could raise
new issues and put on those they found important.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Before the last period I realized
that there will be an issue, that concerned almost the whole group. I offered
them, if they wish, to moderate this discussion. They accepted it so I
moderated this session that was planned 1,5 hour instead of the originally
planned 1 hour.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I used the classical nominal group
method to collect all the partial issues belonging to the main issue. They
collected some 40 post-it "issues", belonging to the main one. After
clarification of the "bean-soups" they made groups of the related post-its.
Then I suggested to choose one for discussion and take home all the others for
further discussions.</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Since we were close to the end of
the whole program, there was no time to open the space later, after getting a
way of solution for problem solving. </SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I showed them a problem solving
method for the issue chosen. They could end up with specific results and they
were happy with the solution. </SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I told you this story because of
my doubts, how else could I have done it. </SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Regards,
Gyuri</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
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