<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2604" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"
bgColor=#ffffff>
<DIV>Great thread everyone!</DIV>
<DIV> </DIV>
<DIV>So - from all your comments - I am wondering...</DIV>
<DIV>Is it advisable to sell 'trusting the process of the people' more than the
process of OST - if we are 'selling' anything?</DIV>
<DIV> </DIV>
<DIV>Take good care of yourselves and each other,</DIV>
<DIV>Glory</DIV>
<DIV>
<DIV>
<DIV><FONT face=Arial size=2><EM>'If it isn't a happy ending, our story isn't
over yet.'</EM> </FONT></DIV>
<DIV><FONT face=Arial size=2>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ </FONT></DIV>
<DIV><FONT face=Arial size=2>Glory Ressler, B.A., Dip. GIT - Director
</FONT></DIV>
<DIV><FONT face=Arial size=2>Avalon Consulting & Associates </FONT></DIV>
<DIV><FONT face=Arial size=2>905-937-2177 </FONT></DIV>
<DIV><A href=""><FONT face=Arial size=2>www.edgeofavalon.com</FONT></A><FONT
face=Arial size=2> </FONT></DIV></DIV></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Smythmanagement@aol.com href="mailto:Smythmanagement@aol.com">Susan
Smyth</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=OSLIST@LISTSERV.BOISESTATE.EDU
href="mailto:OSLIST@LISTSERV.BOISESTATE.EDU">OSLIST@LISTSERV.BOISESTATE.EDU</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, March 11, 2005 2:55
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Trust the Process OR Trust
the People?</DIV>
<DIV><BR></DIV>
<DIV>Hi all-</DIV>
<DIV> </DIV>
<DIV>I did Open Space with a utility in St. Louis this week. I
definitely can attest that what was required and what happened had to do with
trusting the people. We had field and call center and managers and
supervisors in the 100+ people there. All could justifiably pointed
fingers. I trusted them to move beyond that to what really bonds
them- a desire to serve their customers well.</DIV>
<DIV> </DIV>
<DIV>It is the people part that makes the work a joy. I wouldn't work
this hard for a 'system'. But I'd stand up to the oncoming tank for the
sake of the people. </DIV>
<DIV> </DIV>
<DIV><FONT lang=0 face=Arial size=2 PTSIZE="10" FAMILY="SANSSERIF">Susan Smtyh
<BR>Director of Consulting Services<BR>METS Metropolitan Education and
Training Services<BR>3861 Olympic Blvd.<BR>Erlanger, KY
41018<BR>859-647-8983<BR><BR></FONT><FONT lang=0 face="Arial Greek"
color=#000000 size=2 PTSIZE="10" FAMILY="SANSSERIF">Life is a succession of
lessons which must be lived to be understood ~ </FONT><FONT lang=0 face=Arial
color=#000000 size=1 PTSIZE="8" FAMILY="SANSSERIF"><I>Ralph Waldo
Emerson</I></FONT></DIV>* *
==========================================================
OSLIST@LISTSERV.BOISESTATE.EDU ------------------------------ To subscribe,
unsubscribe, change your options, view the archives of
oslist@listserv.boisestate.edu:
http://listserv.boisestate.edu/archives/oslist.html To learn about
OpenSpaceEmailLists and OSLIST FAQs: http://www.openspaceworld.org/oslist
</BLOCKQUOTE></BODY></HTML>
*
*
==========================================================
OSLIST@LISTSERV.BOISESTATE.EDU
------------------------------
To subscribe, unsubscribe, change your options,
view the archives of oslist@listserv.boisestate.edu:
http://listserv.boisestate.edu/archives/oslist.html
To learn about OpenSpaceEmailLists and OSLIST FAQs:
http://www.openspaceworld.org/oslist