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In a message dated 11/17/04 8:05:22 AM, pculhane@magma.ca writes:<BR>
<BR>
<BR>
<BLOCKQUOTE CITE STYLE="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px" TYPE="CITE"></FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2">There's possible logic in wrapping up<BR>
the event in bright shiny paper, just to say "this isn't just another day - this is<BR>
something special".<BR>
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Phil--<BR>
<BR>
One of our clients understood this so well. We opened the doors a half hour ahead of the meeting opening, with fresh coffee and a variety of snacks ready. The director greeted everyone as they came in, making sure they signed in (participants were "on the clock" for the day) and handing them a shiny new mug with the organization logo and a gold pen to add their name to their mug.<BR>
<BR>
Because of the layout of the facility, lunch was in a separate room, and the caterers produced a buffet table of nourishing and great-tasting food--and one of the most beautiful buffet tables I have ever seen.<BR>
<BR>
Now if you work in a corporate environment and often meet in good hotels, this may not seem extraordinary, but this was a public agency with a limited budget, and about half the participants were facilities and parks maintenance people, and this was not their average work day.<BR>
<BR>
The care and thoughtfulness of these logistical arrangements really did underline the message that was spoken--"We value you, and we want to know what you think about the business of this organization."<BR>
<BR>
Joelle<BR>
<BR>
<BR>
<BR>
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