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<DIV><FONT face=Arial size=2>Lisa -- On the subject of leaving the circle (in
Rome we were not in a room) . . . Please note that I said I was leaving AND that
I was coming back in an hour. Further - that anybody who cared to continue might
join me, and those who felt otherwise should make their own plans. Obviously I
didn't say it as bluntly as that, but that was the meaning, which i think they
got. I am also very clear that doing what I did is not something to be
done either lightly or routinely. But when the space closes down I felt
that I should take extraordinary measures to open it up. This is absolutely the
opposite of disengagement. At least I think so, and that is the way it felt. I
was totally engaged, though obviously absent. I guess this might be the extreme
example of being "totally present and absolutely invisable" (quote me) --
which for me is the epitome of great facilitation. In Open Space or elsewhere.
</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=lisaheft@openingspace.net
href="mailto:lisaheft@openingspace.net">Lisa Heft</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=OSLIST@LISTSERV.BOISESTATE.EDU
href="mailto:OSLIST@LISTSERV.BOISESTATE.EDU">OSLIST@LISTSERV.BOISESTATE.EDU</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, August 22, 2004 1:31
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Unintend Consequences,
Collateral Damage and Truth Telling</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN class=GramE><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">Hmmm.</SPAN></FONT></SPAN><FONT
face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">I have reopened the
circle the next morning with a bit of a challenge to participants (‘you can
spend today telling the story as it has been, or you can tell the new story
beginning today’ or ‘if you want to spend today describing the problem, as you
did yesterday, feel free – if you want to move towards solution thinking,
realize this is our last day together’) once or twice, in times of very high
conflict and the feeling that the air was being sucked out of the space.<SPAN
style="mso-spacerun: yes"> </SPAN>I do not know if it was helpful to do
this or not – though the energy shifted each time to re-invigorated engagement
and spirit. <SPAN style="mso-spacerun: yes"> </SPAN>It could have just
been me needing to feel better; me needing to feel I could fix something.<SPAN
style="mso-spacerun: yes"> </SPAN><SPAN class=GramE>And not necessary at
all.</SPAN><SPAN style="mso-spacerun: yes"> </SPAN><SPAN
class=GramE>Hard to say.</SPAN><SPAN style="mso-spacerun: yes">
</SPAN>But again, it worked.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">Once I also did a
consensus process before priority setting rather than just go from Open Space
to read the proceedings to priority setting – because there was so much
tension in the room and people spoke out about mistrust of what would happen
with the results and so on.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">I have also ‘spoken
truths’ before I reopen space (<SPAN class=SpellE>Funda</SPAN> and others – a
way of instead of prioritizing/converging ideas, opening it up again for
people to champion actions and next steps they wish to identify) and also
before convergence (the group’s prioritizing / highlighting top issues that
came of the Open Space) – as a way to get things out into the open and name
them back to the group (if I feel there is tension that must be
acknowledged).<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">I could not I don’t think
walk out of the circle, or the room, at a time of high conflict. <SPAN
style="mso-spacerun: yes"> </SPAN>As the facilitator (and usually as the
person from outside the organization or community I am facilitating for) it
would feel too much to me like a message that I was ‘not going to play’ and
withdrawing my energy until people figured it out without me.<SPAN
style="mso-spacerun: yes"> </SPAN>Even though of course I would know I
was not in any way withdrawing my energy. <SPAN
style="mso-spacerun: yes"> </SPAN>I still feel participants see the
facilitator as a larger-than-life figure when s/he makes a major
statement.<SPAN style="mso-spacerun: yes"> </SPAN><SPAN class=GramE>So
that there is a power dynamic there.</SPAN><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">(This is different than I
feel people see a facilitator when s/he is holding space in the more
‘traditional’ OS way)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">However I do see when you
(whomever ‘you’ is reading this, my colleagues) as a facilitator might feel
your presence IS a big thing and that they cannot figure things out WITH you
in the room.<SPAN style="mso-spacerun: yes">
</SPAN><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">I don’t know if this is
what you felt, </SPAN></FONT><st1:place><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">Harrison</SPAN></FONT></st1:place><FONT
face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">, I am just guessing at
what would make me leave the room.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">The asking people if they
want to re-engage or simply leave is something I understand – the leaving the
room, as you can see by reading this – is what I question if I might do in
your place.<SPAN style="mso-spacerun: yes"> </SPAN>Although there always
is a next time where we do and learn something new about
ourselves...<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:PersonName><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">Lisa</SPAN></FONT></st1:PersonName><FONT
face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">________________________________<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Trebuchet MS" color=blue size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes; mso-bidi-font-weight: normal">L
i s a<SPAN style="mso-spacerun: yes"> </SPAN>H e f
t<o:p></o:p></SPAN></FONT></B></P>
<P class=MsoNormal><FONT face="Trebuchet MS" color=blue size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">Consultant,
Facilitator, Educator<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" color=blue size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: blue; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">O
p e n i n g<SPAN style="mso-spacerun: yes"> </SPAN>S p a c
e<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">2325
Oregon<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">Berkeley,
California<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">94705-1106<SPAN
style="mso-spacerun: yes"> </SPAN>USA<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes">+01
510 548-8449<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes"><A
href="mailto:lisaheft@openingspace.net"><FONT color=black><SPAN
style="COLOR: black">lisaheft@openingspace.net</SPAN></FONT></A></SPAN></FONT><SPAN
style="mso-no-proof: yes"><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Trebuchet MS" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'; mso-no-proof: yes"><A
href="http://www.openingspace.net"><FONT color=black><SPAN
style="COLOR: black">www.openingspace.net</SPAN></FONT></A>
<o:p></o:p></SPAN></FONT></P></DIV>
<BLOCKQUOTE
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<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"><SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></P></BLOCKQUOTE></DIV>*
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