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<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004>Dear Paul,</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004>Thank you for your outrageous story! You
wrote:</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=218214923-22062004></SPAN></FONT></FONT> </DIV>
<DIV><FONT><FONT face=Arial><FONT size=2><SPAN
class=218214923-22062004>"</SPAN>I was engaging the entire workforce in the
ideas of WCM, so it was a big project, many months. <BR><BR>One of the
principles in WCM is the idea of the Outrageous Goal<SPAN
class=218214923-22062004>...</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2></FONT></FONT> </DIV>
<DIV><FONT><FONT size=2><FONT face=Arial><SPAN
class=218214923-22062004>...</SPAN>That's the story. As close to an industrial
miracle as I've witnessed in my 40 years of manufacturing experience. I
have several other such stories, one regarding plastic pipe extrusion, but the
principles were the same---set the Outrageous Goal, set the "new rules" and get
out of the way.<BR><BR>Paul Everett, Consultant<BR>Lean Systems Thinking
(WCM) <FONT FAMILY="SANSSERIF"></FONT><FONT size=3>* * </FONT><SPAN
class=218214923-22062004>"</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=218214923-22062004></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004>and so I am very curious about the relationship between
the previous "many months" of work, and the ability to rapidly
self-organize to come up with and meet an Outrageous Goal. What kind of
conditions do those many months create?</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004>Christy Lee-Engel</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=218214923-22062004>Seattle (where it is sunny! and
hot!)</SPAN></FONT></FONT></DIV>
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