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<DIV><SPAN class=179534000-14042004><FONT size=2>Hello all,</FONT></SPAN></DIV>
<DIV><SPAN class=179534000-14042004><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=179534000-14042004><FONT size=2>A friend of mine who has
attended an OS session I held last year is keen to use OS in-house. Her
challenge is that her employer is one of Australia's largest banks and the key
decision makers are said to be conservative. As such, they may not be
readily open to consider OS. Unfortunately, the section she works in is
underperforming and she believes that OS is the approach that will truly
contribute to finding the right solutions.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT size=2>My friend has asked
if there are any case studies where OS has been used successfully within the
banking industry. Whereas I have banking clients I have no personal
experience of OS in banking.</FONT></SPAN></DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2></FONT></SPAN> </DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT size=2>All thoughts and
advice gratefully accepted.</FONT></SPAN></DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2></FONT></SPAN> </DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2>Regards,</FONT></SPAN></DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2></FONT></SPAN> </DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2>Mick</FONT></SPAN></DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2></FONT></SPAN> </DIV>
<DIV align=left><SPAN class=179534000-14042004><FONT
size=2></FONT></SPAN> </DIV>
<DIV align=left><FONT size=2><STRONG>Mick Walsh</STRONG></FONT></DIV>
<DIV align=left><FONT color=#800000 size=2>Managing Director</FONT></DIV>
<DIV align=left><FONT color=#800000 size=2>Southbank Management Consultancy Pty
Ltd</FONT></DIV>
<DIV align=left><FONT color=#008000 size=2><SPAN
class=281482003-22122003>T: 03 9249 9598</SPAN></FONT></DIV>
<DIV align=left><FONT color=#008000 size=2><SPAN
class=281482003-22122003>F: 03
9249 9597</SPAN></FONT></DIV>
<DIV align=left><FONT color=#008000 size=2><SPAN
class=281482003-22122003>M: 0411 113 440</SPAN></FONT></DIV>
<DIV align=left><FONT size=2><SPAN class=281482003-22122003><FONT
color=#0000ff>E: </FONT><A
href="mailto:mick@southbankmc.com.au">mick@southbankmc.com.au</A><FONT
color=#0000ff> </FONT></SPAN></FONT></DIV>
<DIV align=left><FONT size=2><SPAN class=281482003-22122003><FONT
color=#0000ff>W:</FONT> <A
href="http://www.southbankmc.com.au/">www.southbankmc.com.au</A> (Under
construction)</SPAN></FONT></DIV>
<DIV> </DIV>
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