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<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Dear
oslisters'<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Remember
my call for help how to pick 150 out of 750?<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-spacerun:yes'> </span>I want to start with thanking, </span></font><st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Gerard
Muller</span></font></st1:PersonName><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>, </span></font><st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Chris
Corrigan</span></font></st1:PersonName><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>, Harrison, <span class=SpellE>Joelle</span>
and all of you' and here is my debt of story to <span class=GramE>you :</span><o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<div style='border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed;border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0in;
mso-padding-alt:0in 0in 1.0pt 0in'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'>150 out of 750 –
continued: the story of a two day OS with a division of an Israeli hi</span></font></b><st1:PersonName><b><font
face=Arial><span style='font-family:Arial;font-weight:bold'>gh</span></font></b></st1:PersonName><b><font
face=Arial><span style='font-family:Arial;font-weight:bold'>-tech global
company<o:p></o:p></span></font></b></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed;border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0in;
mso-padding-alt:0in 0in 1.0pt 0in'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
</div>
<p class=MsoNormal align=center dir=LTR style='text-align:center;direction:
ltr;unicode-bidi:embed'><st1:PersonName><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>Tova Averbuch</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><b><font size=3 face=Arial><span style='font-size:12.0pt;font-family:
Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>As I was preparing for Practice Of
Peace conference on Whidbey island on November 2003 I got a phone call inviting
me to consider working with a division of an Israeli hi</span></font><st1:PersonName><font
face=Arial><span style='font-family:Arial'>gh</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'>-tech global company " to
promote motivation" after very hard three years in this business-market in
general and for those people in particular. Since I do not do "promote
motivation" work I was trying to look for the picture of the desired
future the person talking to me had in mind and we both became more and more
interested in exploring working together. We met a month later, when I was back
from the </span></font><st1:country-region><st1:place><font face=Arial><span
style='font-family:Arial'>US</span></font></st1:place></st1:country-region><font
face=Arial><span style='font-family:Arial'>. They were eager and impatient to
move on. I was in the beginning.<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'>The way I generally
view my work with organizations is as short term interventions with the
intention of transformation</span></font></b><font face=Arial><span
style='font-family:Arial'>. OS gathering is a very powerful and preferred
practice I incorporate in this process and the most visible one. Because open
space is about inviting and about choosing it is very important for me to
provide it both in my very being and in doing, so… after meeting the HR people
and the CEO and the management we moved from "promoting motivation"
to " creation of a division we would like to work in and be happy to
belong to.." They were ready to move on. My gut was that it was too soon.
My clear sense was that 'what OS actually is' didn't seem to get throu</span></font><st1:PersonName><font
face=Arial><span style='font-family:Arial'>gh</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'> and their everyday culture was 180
degrees deferent. Another barrier was that this management who, until recently,
was a management of subsidiary company now became management of a division,
much more dependent on the mother company feeling limited in what they can do
by themselves and for themselves. Fallowing my senses I insisted on the regular
process we use: having a diagonal preparatory committee as means of still
questioning if OS is what they really choose and distilling the unique way to do
about it.<span style='mso-spacerun:yes'> </span>Meet again with the management
team in an OS format (this I usually do not do) to learn more and explore their
issues and challenges as managers/management in this process and particular
situation. <o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>In the <b><span style='font-weight:
bold'>preparatory comity</span></b> people were very reserved, skeptical,
cautious and cynical. Sooner then latter – I was in the middle of a battle
field with this or that person from senior management in front of 20 other
people (stirring or steering? committee). Anxiety of letting go was very hi</span></font><st1:PersonName><font
face=Arial><span style='font-family:Arial'>gh</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'>, fear to raise expectations and
fail them was enormous so ideas like: "let the preparatory committee be
the OS event" or: "we can guide it a little, who said we have to do
it exactly the way you say?" were offered along the process. Let me tell you
I was defiantly bruised in this battle. For those of you who know me personally
this will not come as a surprise that I wished I was not so direct and I wished
I could shut up …neither the client nor I were sure we can make it together or
that we are a good fit but thanks god we stayed together long enou</span></font><st1:PersonName><font
face=Arial><span style='font-family:Arial'>gh</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'>. Slowly but surly too things
emerged very clearly:<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='margin-left:.25in;text-align:justify;
text-indent:-.25in;mso-list:l0 level1 lfo2;tab-stops:list .25in;direction:ltr;
unicode-bidi:embed'><![if !supportLists]><font size=3 face=Symbol><span
style='font-size:12.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;
mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><span dir=LTR><font face=Arial><span
style='font-family:Arial'>No way a management can go to OS 'to see and get
ideas' and then do whatever they wish, regardless (not because I say so but
because throu</span></font></span><st1:PersonName><font face=Arial><span
style='font-family:Arial'>gh</span></font></st1:PersonName><font face=Arial><span
style='font-family:Arial'> the preparatory committee and the talk about trust,
management commitment etc. it became very clear)<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='margin-left:.25in;text-align:justify;
text-indent:-.25in;mso-list:l0 level1 lfo2;tab-stops:list .25in;direction:ltr;
unicode-bidi:embed'><![if !supportLists]><font size=3 face=Symbol><span
style='font-size:12.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;
mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><span dir=LTR><font face=Arial><span
style='font-family:Arial'>One can confront hi</span></font></span><st1:PersonName><font
face=Arial><span style='font-family:Arial'>gh</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'> rank and stay alive (bruised but
alive): maybe everyone can choose to make a difference, after all.<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.25in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>People from preparatory committee
decided they go for OS and "dare hope". They created a remarkable
process of invitation formulation and talks to inform everyone in the deviation
(750 people) in 2-3 days (50-70 every time with a member of the committee who
is not 'the boss' of those who listen and question – it was the first time I
had people create such a process). After the talk was over the person who was
in charge beautifully informed everyone else that had still to go, of what were
the challenges of the meeting and how was it resolved. It was so lovely to be
on their list and witness these little tips and care. When they decided the OS
will be for 150 people I had asked Avner to join in with me and had the
pleasure to learn again how beautiful and fun it is to work together! <o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'>170 people from all
departments registered and 180 showed up on the morning of the first day</span></font></b><font
face=Arial><span style='font-family:Arial'>. How shall I sum it up in
"bottom Line" language? (We maid a joke out of how they will report
to those who chose not to come): "In the beginning people were very
skeptical!" ye' but what happened at the end? – "they were not
skeptical!"…<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>I opened the space asking them to do
something revolutionary, something they do not usually do – to take 3 breaths…
(thank you Gerard, Harrison and <span class=SpellE>Brigitt</span> for building
in me the courage to actually dare start this very way with 180 people,
technical people, mainly men…) Like taking a lid off a steaming pot 50 out of
the 180 people, who were seating very quietly (too quietly) for the first half
an hour, jumped out off their chairs to create their agenda for 4 breakout
sessions that day and one the next day. Wonderful energy of finding one another
again as people, after three years of survival mode on the personal and
organizational level, they began to shade prickly porcupine skin and try on
new, softer modes. 44 conversations, 44 summaries attended with care by the
evening and collected as a book of proceedings from 'everything-culture' to
'working patterns' in general and in specific. Trust… open, candid, genuine
words were spoken and heard. One participant put it beautifully: 'we had told
them every thing before this event. We talk it in the corridors, in 'round
table talks', everywhere! So what difference will it make'? Another, standing
by, said: (this could be a day of grace) 'you know what the definition of a
psychologist is: a person to whom you pay for hearing all the things your wife
has been telling you for so long …, maybe today it will sink in'.<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'>Evening news</span></font></b><font
face=Arial><span style='font-family:Arial'> with a shift: transparent, open to
all public. Evening decision meeting together (some traps we glided throu</span></font><st1:PersonName><font
face=Arial><span style='font-family:Arial'>gh</span></font></st1:PersonName><font
face=Arial><span style='font-family:Arial'>) also added a pillar of trust and
transparency.<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>Most amazing was the depth of wisdom
on <b><span style='font-weight:bold'>day two</span></b> (10 more groups added
their conversation proceedings in writing and orally (in 10 minutes, all
together!). All an all, 54 active and vibrant ideas merged into 16 <b><span
style='font-weight:bold'>implementation groups</span></b> who had their first
session in the afternoon. That was just blooming energies – seeding and
harvesting work together. Being the action-biased people they are – they came
up with wonderful ideas, fun, appreciation, recognition, and programs and it is
on its way….!<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'>Up
in the sky Avner and I drove home<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'>Knowing
this is a very unique time in this industry, they are in a turning point, seems
they chose to turn.<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Last
one:<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>This morning the CEO called saying "thank
you, you know I don't speak much and I am very cynical but it seems to
genuinely matter for many people; the sales man's singing, in the closing
circle, "you and I will change the world" (a Hebrew song, like
'Imagine') was moving even for me. <o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>We may have some challenges in the
coming six months; we shall need a little your help from you during this
'crossing the minefield'. And- if you need recommendation I will be glad to do
it. I didn't believe this phone call; he hardly ever had the time (or preference)
to talk one sentence to me…<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;text-indent:.5in;
direction:ltr;unicode-bidi:embed'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thank
you for hanging there with me until now, there was a lot of learning on my side
and on <span class=SpellE>Avner's</span> side (he even came up with some
computer and logistics break throu</span></font><st1:PersonName><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>gh</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>). A little
bird told me Avner is going to say more…<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thank
you all again<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>With
much love<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Tova<o:p></o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:justify;direction:ltr;unicode-bidi:
embed'><font size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal dir=LTR style='text-align:left;direction:ltr;unicode-bidi:
embed'><st1:PersonName><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>Tova Averbuch</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'> </span></font><font
size=2 face=Arial><span lang=HE dir=RTL style='font-size:10.0pt;font-family:
Arial;mso-no-proof:yes'>èåáä</span></font><span dir=LTR></span><font size=2
face=Arial><span lang=HE style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'><span dir=LTR></span> </span></font><font size=2 face=Arial><span lang=HE
dir=RTL style='font-size:10.0pt;font-family:Arial;mso-no-proof:yes'>àåøáåê</span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal dir=LTR style='text-align:left;direction:ltr;unicode-bidi:
embed'><st1:Street><st1:address><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial;mso-no-proof:yes'>34 Rabinovitz St</span></font></st1:address></st1:Street><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'>. </span></font><font size=2 face=Arial><span lang=HE dir=RTL
style='font-size:10.0pt;font-family:Arial;mso-no-proof:yes'>øçåá øáéðåáéõ 34</span></font><span
dir=LTR></span><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'><span dir=LTR></span> </span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal dir=LTR style='text-align:left;direction:ltr;unicode-bidi:
embed'><st1:City><st1:place><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial;mso-no-proof:yes'>Holon</span></font></st1:place></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'>
58672
</span></font><font size=2 face=Arial><span lang=HE dir=RTL style='font-size:
10.0pt;font-family:Arial;mso-no-proof:yes'>çåìåï</span></font><span dir=LTR></span><font
size=2 face=Arial><span lang=HE style='font-size:10.0pt;font-family:Arial;
mso-no-proof:yes'><span dir=LTR></span> </span></font><span style='mso-no-proof:
yes'><o:p></o:p></span></p>
<p class=MsoNormal dir=LTR style='text-align:left;direction:ltr;unicode-bidi:
embed'><st1:country-region><st1:place><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-no-proof:yes'>Israel</span></font></st1:place></st1:country-region><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'> </span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal dir=LTR style='text-align:left;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;
mso-no-proof:yes'>
972-3-5523476 </span></font><span style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal dir=LTR style='text-align:left;direction:ltr;unicode-bidi:
embed'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;
mso-no-proof:yes'> <a
href="mailto:averbuch@post.tau.ac.il">averbuch@post.tau.ac.il</a></span></font><o:p></o:p></p>
<p class=MsoNormal dir=RTL><font size=3 face="Times New Roman"><span dir=LTR
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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