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<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff size=2>Thank
you dear friends for giving feedback on this quest!</FONT></SPAN></DIV>
<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff size=2>I had
another reply off list which I found interesting too. If you´re interested
there is some more information on: <A
href="http://www.healthyscorecard.com">http://www.healthyscorecard.com</A></FONT></SPAN></DIV>
<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff size=2>My
thoughts about balanced scorecards are that it might have some use for some
organizations but I think it is a lot of work for what might be solved easier by
opening up space regularily. But of course, it is much more controlled, and
controlling. And if that´s the name of the game...</FONT></SPAN></DIV>
<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff size=2>This
balanced scorecard-thing seems quite hot over here in Sweden so I will
investigate further how we can get through with our message to offer other ways
to reach the same goals, that is, if the goals are to bring about healthier
workplaces. Eiwor Backelund and I do offer quite a few oppportunities for
working with organizational health and balance this coming year and Birgitt
and Ward Williams will come in April offering a workshop on Individual health
and balance. We also plan to host a workshop with Harrison and the Practice
of Peace in Scandinavia later this year. How´s that for a
start?</FONT></SPAN></DIV>
<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff
size=2>Warmest regards</FONT></SPAN></DIV>
<DIV><SPAN class=827121522-17122003><FONT face=Arial color=#0000ff
size=2>Thomas</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Ursprungligt meddelande-----<BR><B>Från:</B> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU]<B>För </B>chris
macrae<BR><B>Skickat:</B> den 10 december 2003 21:42<BR><B>Till:</B>
OSLIST@LISTSERV.BOISESTATE.EDU<BR><B>Ämne:</B> Re: OS and balanced
scorecards?<BR><BR></FONT></DIV>
<DIV class=Section1>
<BLOCKQUOTE
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0cm; MARGIN: 5pt 0cm 5pt 3.75pt; BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none">
<P style="MARGIN-LEFT: 36pt"><SPAN class=GramE><FONT face=Arial color=navy
size=3 FAMILY="SANSSERIF"><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: Arial">Its funny how one’s
devil strikes.</SPAN></FONT></SPAN><FONT face=Arial color=navy><SPAN
style="COLOR: navy; FONT-FAMILY: Arial"> Just incoming to my
inbox:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><SPAN class=newheadline41><B><FONT face=Verdana
size=1><SPAN style="FONT-SIZE: 9pt">FIRST EVER HUMAN CAPITAL EUROPEAN SUMMIT
2004</SPAN></FONT></B></SPAN><o:p></o:p></P>
<P class=standardbody><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8.5pt">Based on the outstanding success in the US,
Balanced Scorecard Collaborative and Leading Minds proudly present the
<B><SPAN style="FONT-WEIGHT: bold">Human Capital European Summit
2004</SPAN></B>, <I><SPAN style="FONT-STYLE: italic">“Aligning Human Capital
with Business Strategy through the Application of the Balanced Scorecard”
</SPAN></I><B><SPAN style="FONT-WEIGHT: bold">25-26th March 2004
</SPAN></B>in<B><SPAN style="FONT-WEIGHT: bold"> Amsterdam.
</SPAN></B><o:p></o:p></SPAN></FONT></P>
<UL type=disc>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 8.5pt; FONT-FAMILY: Verdana">Understand the alignment of
Human Capital to strategy <o:p></o:p></SPAN></FONT>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 8.5pt; FONT-FAMILY: Verdana">Measure the contribution of
Human Capital to business performance <o:p></o:p></SPAN></FONT>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 8.5pt; FONT-FAMILY: Verdana">Create a framework for
organizational alignment <o:p></o:p></SPAN></FONT>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 8.5pt; FONT-FAMILY: Verdana">Create HR strategy maps and
<SPAN class=SpellE>BSC’s</SPAN> <o:p></o:p></SPAN></FONT></LI></UL>
<P class=standardbody><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8.5pt">Register before </SPAN></FONT><st1:date Month="1"
Day="31" Year="2004">31 January 2004</st1:date> and receive a free copy of
Kaplan and Norton’s new book, “Strategy Maps: Turning Intangible Assets into
Tangible Outcomes.” Go to <BR><BR><A
href="http://www.bsceventportfolio.com/html/04-03-24_bsc_europ_human_capital_home.htm"><B><SPAN
style="FONT-WEIGHT: bold">www.bsceventportfolio.com/hcnl0304</SPAN></B></A>
<BR>or contact <A href="mailto:booking@leading-minds.com"><B><SPAN
style="FONT-WEIGHT: bold">booking@leading-minds.com</SPAN></B></A> or call
377 97 <SPAN class=SpellE>97</SPAN> 39 46 to register. <o:p></o:p></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I can tell you
Human Capital is a topic that’s very important if we develop its tracking
slowly (may take 5 years to openly find any benchmarks that get near to real
human contexts) – so from my biased side I regard this pre-emptive
conference strike as depressing BS news.<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Worse the book I am
co-authoring has a very similar title to <SPAN class=SpellE>K&N’s</SPAN>
new opus but will undoubtedly seek to mean something wholly different by
maths of mapping human relationships. Chris Macrae, <A
href="mailto:wcbn007@easynet.co.uk">wcbn007@easynet.co.uk</A>, <A
href="http://www.valuetrue.com/">www.valuetrue.com</A>
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Previously<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Dear <SPAN
class=GramE>Lilly,</SPAN> and Open Spacers<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">AS one
mathematician to another, its not often I disagree with you –and perhaps I
am being pedantic-<SPAN style="mso-spacerun: yes"> </SPAN>but strictly
speaking the originators of Balanced Scorecard have confessed that its
spirit was intended to show that the quadrants of customer, learning and
competitor could be translated back into MBA measurements and business case
numbers as usual – at least I remember reading such a bookmark and if its
really important to provide that evidence I’d happily search for 2 hours or
until I find it. At the end of the day a balanced scorecard averages and
<SPAN class=SpellE>linearises</SPAN> its outputs in ways that look
historically precise, which has nothing to do with what will happen or be
innovated next (even though any relationship system is spinning growth or
destruction depending how the people (relationships) in it have been treated
over time)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Mathematically you
cannot sum where the performance of a self-organising system is leading to
(or any company where people are the heroes) in numbers (however many
professors try or say you can) though you can provide maps to keep on
iteratively editing for everyone to participate in which is what you should
be governing the future of your most precious human links
around<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I did try to make
this point at the guest lecture you invited me to give but I know <SPAN
class=GramE>its</SPAN> not something that <SPAN class=SpellE>MBAs</SPAN> who
have just got in debt with long courses on traditional management theory
want to hear. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I think what can do
is say that the balanced scorecard can be used to open another door of
management thinking but it certainly isn’t the measurement of that…and
living systems like the human body – so I am told – are only ever balanced
the second before they die (which may show that the professors didn’t really
know the territory they were naming)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Sincerely<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Chris
Macrae<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P></BLOCKQUOTE></DIV>*
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