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<DIV><FONT face="Comic Sans MS">G'day All</FONT></DIV>
<DIV><FONT face="Comic Sans MS"></FONT> </DIV>
<DIV><FONT face="Comic Sans MS">You may wish to know about this 'ezine' and its 
current contents. </FONT></DIV>
<DIV><FONT face="Comic Sans MS"></FONT> </DIV>
<DIV><FONT face="Comic Sans MS">I have been a subscriber for a few months and 
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<DIV><FONT face="Comic Sans MS">of particular value to me. </FONT></DIV>
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<DIV><FONT face="Comic Sans MS">With love</FONT></DIV>
<DIV><FONT face="Comic Sans MS"></FONT> </DIV>
<DIV><FONT face="Comic Sans MS">Alan</FONT></DIV>
<DIV><FONT face="Comic Sans MS">Adelaide </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV style="FONT: 10pt arial">----- Original Message ----- 
<DIV style="BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A 
title=steve@masterfacilitatorjournal.com 
href="mailto:steve@masterfacilitatorjournal.com">steve@masterfacilitatorjournal.com</A> 
</DIV>
<DIV><B>To:</B> <A title=alan.stewart@senet.com.au 
href="mailto:alan.stewart@senet.com.au">alan.stewart@senet.com.au</A> </DIV>
<DIV><B>Sent:</B> Wednesday, July 30, 2003 1:23 AM</DIV>
<DIV><B>Subject:</B> [Master Facilitator Journal] Opening Space for Natural 
Evolution</DIV></DIV>
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            <P align=center><FONT face=Arial size=2><B>Master Facilitator 
            Journal | Issue #0111 | July 29, 2003 | 9,100 Subscribers</B></FONT> 
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            width=150 border=0><BR><BR></A><FONT face=Arial size=2>Check out 
            this basic teleclass for Facilitators. Coming September 8th. <B><A 
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                        <P align=left><FONT face=Arial size=2><B><IMG height=95 
                        alt="picture of Steve Davis, editor of the Master Facilitator Journal." 
                        src="http://www.masterfacilitatorjournal.com/images/pic.jpg" 
                        width=144 align=left border=0>From the 
                        Publisher: <BR><BR></B></FONT><FONT 
                        face=Arial><FONT size=2>Hello MFJ 
                        Readers. <BR></FONT><FONT face=Arial><FONT 
                        size=2><BR></FONT><FONT face=Arial><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>Though I do 
                        spend much of my days in my home office pounding out 
                        content, graphics, and websites on my PC, my work in the 
                        virtual world does occasional grant me much welcomed 
                        dose of adventure. For instance, today</FONT></FONT> 
                        <FONT face="Arial, Helvetica, sans-serif" size=2>I'm 
                        incognito as I begin this week's piece, typing from a 
                        table in a sleazy diner, under overcasts skies, laid 
                        over for 2 hours at the Cincinnati Airport in route to 
                        the beautiful Martha's Vineyard. There I plan to spend 
                        the week with my friends Rob Berkley and Debbie Phillips 
                        of <B><A href="http://www.GroupMV.com">GroupMV</A></B> 
                        for fun, adventure, and some help developing plans for 
                        my FacilitatorU.com project. <BR><BR>Preceding this 
                        adventure, I attend another last weekend, participating 
                        in </FONT><FONT face=Arial><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>a 6-hour 
                        </FONT><FONT face=Arial><FONT face=Arial><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>brainstorming 
                        and strategy </FONT></FONT></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>session 
                        </FONT><FONT face=Arial><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>hosted by 
                        CoachVille.com to </FONT><FONT face=Arial><FONT 
                        face=Arial><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>tease out challenges, opportunities, and ideas to 
                        help them guide the future of their 
                        organization.</FONT></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2> The session 
                        incorporated </FONT></FONT></FONT></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>Open Space 
                        Technology and </FONT><FONT face=Arial><FONT 
                        face=Arial><FONT face=Arial><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>was 
                        facilitated by Nina Eas</FONT></FONT></FONT></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>t. In this 
                        week's article, I share </FONT><FONT face=Arial><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>with 
                        you</FONT></FONT> <FONT 
                        face="Arial, Helvetica, sans-serif" size=2>my experience 
                        of this incredibly simple yet powerful facilitation 
                        model as it's something you or your clients would likely 
                        find surprisingly effective. </FONT></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR><BR>Note 
                        that details of our next offering of the Random Acts of 
                        Facilitation Teleclass on September 8th-12th is 
                        available for registration at the end of this article. 
                        Also, with our "<B><A 
                        href="http://www.masterfacilitatorjournal.com/archives/skill105.html#Fullparticipation">Getting 
                        Full Participation</A></B>" Facilitator's Guide being 
                        well received, we plan to release our next guide, 
                        "Intervene with Confidence" in a few weeks. <BR><BR>Also 
                        note that since we've changed the home page for MFJ, you 
                        can still enter the site without a username and password 
                        by clicking on the links at the top or bottom of any 
                        issue. Or, enter the "Member Area" from the home page by 
                        entering the following username and password: username: 
                        <B>sharemfj</B>; password: 
                        <B>today</B><BR><BR></FONT><FONT size=2>If any of you 
                        have had interesting experiences with groups as either a 
                        participant or as a facilitator, please tell us about 
                        it. We may invite you to interview with us to highlight 
                        your story as a case study for a future issue. 
                        </FONT></FONT><FONT face=Arial size=2><BR><BR>Thanks for 
                        your support!<BR> <BR><A 
                        href="#About the Author"><B>Steve Davis</B></A></FONT> 
                        <BR><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>Publisher</FONT> </P></TD></TR></TBODY></TABLE></TD></TR>
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                  <P align=center><FONT face=Arial color=#556b2f size=3><B>GAME 
                  Skill</B></FONT> </P></TD>
                <TD width=425 bgColor=#ffffdd height=2>
                  <P align=center><FONT face="Arial, Helvetica, sans-serif" 
                  color=#ff9933 size=3><FONT size=2><B><FONT 
                  face="Arial, Helvetica, sans-serif" color=#ff9933 size=3><FONT 
                  size=2><B><FONT face="Arial, Helvetica, sans-serif" 
                  color=#ff9933 size=3><FONT size=2><B><FONT size=3>Opening 
                  Space for Natural 
                  Evolution<BR></FONT></B></FONT></FONT></B></FONT></FONT></B></FONT></FONT><FONT 
                  face="Arial, Helvetica, sans-serif" size=3><FONT size=2><FONT 
                  face="Arial, Helvetica, sans-serif" size=3><FONT size=2><FONT 
                  face="Arial, Helvetica, sans-serif" size=2>An overview of Open 
                  Space Technology for Facilitating Change.</FONT> 
                  </FONT></FONT></FONT></FONT></P></TD></TR>
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                  <P align=center><FONT face=Arial color=#6375ae 
                  size=3><B><BR>The Point</B></FONT> </P></TD>
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                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        color=#000000 size=2>Open Space Technology is an organic 
                        approach to facilitation. It mimics nature by creating a 
                        simple structure through the application of a few simple 
                        rules and allowing for a free flow of communication 
                        between all its parts. Inside this process, groups 
                        unfold in a seemingly random fashion, but in truth, its 
                        participants interact guided by their passions and 
                        natural attractions, the most natural of act of all 
                        living things.</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>According to Ann Stadler, Open Space expert, 
                        "[This approach] creates the conditions so that the 
                        maximum potential of the individual and the organization 
                        to be realized. Open Space Technology captures the 
                        knowledge, experience and innovation in the organization 
                        that is not captured through less open 
                        processes."</FONT></P>
                        <P><B><FONT face="Arial, Helvetica, sans-serif" 
                        color=#9900cc size=2>When to use Open 
                        Space</FONT></B></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>Open 
                        Space Technology is most effective when the following 
                        conditions exist:</FONT></P>
                        <UL>
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Presence of passion (conflict is an element of 
                          passion).<BR></FONT>
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Where conflict is holding back the ability to 
                          change.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Where the situation is complex.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Where there is a high degree of 
                          diversity.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Where there is an urgent need to make speedy 
                          decisions.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Where all stakeholders are needed for good 
                          decisions to be made.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Where you have no preconceived notion of what 
                          the outcomes should be. </FONT></LI></UL>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>Do 
                        not use Open Space when you know the answer, think you 
                        know the answer, or have to know the answer. Choosing a 
                        theme for the event and who is invited (the broader the 
                        diversity, the greater the potential for innovation) are 
                        the most critical elements to consider. </FONT></P>
                        <P><B><FONT face="Arial, Helvetica, sans-serif" 
                        color=#9900cc size=2>Start with a Theme</FONT></B></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>Open 
                        Space Technology requires the group's commitment to a 
                        clear theme. This serves as a focusing statement or 
                        question for your gathering. It should frame the higher 
                        purpose and widest context for your discussion in a 
                        positive way. <BR><BR>Here are some examples: "To build 
                        the best software in our industry." "To become known for 
                        exemplary customer service." "To create a company 
                        culture that attracts and retains the best in the 
                        industry."</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>Those whom you invite to the event should be 
                        stakeholders or have a specific contribution to make. 
                        All should have passion for your theme. To help decide 
                        you should attend consider the questions, "What are the 
                        expectations and outcomes of the session and what will 
                        be done with them? Who are the people affected by the 
                        theme?" Also consider any constraints that may have an 
                        impact.</FONT></P>
                        <P></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>Understand that this event will "let the genie 
                        out of the bottle." Do not use it if you cannot live 
                        with the consequences. Once it starts, it has to run, 
                        the sponsor must play by the same rules as everyone 
                        else; it is a sacred trust and must be honored or there 
                        will be consequences.</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>This 
                        technology can even be used for the business challenges 
                        of solo-preneurs, providing they bring together a number 
                        of their supporters, friends, and colleagues with a 
                        sincere interest and commitment to their 
                        success.</FONT><BR></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2><B><FONT color=#9900cc>Probable 
                        Outcomes</FONT></B></FONT></P>
                        <UL>
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Builds energy, commitment and shared 
                          leadership.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Participants accept responsibility for what 
                          does or doesn't happen.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>Action plans and recommendations emerge from 
                          discussions as appropriate.</FONT> 
                          <LI><FONT face="Arial, Helvetica, sans-serif" 
                          size=2>You create a record of the entire proceedings 
                          as you go along.</FONT> 
              </LI></UL></TD></TR></TBODY></TABLE></TD></TR>
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                  <P align=center><B><FONT face=Arial color=#6d0b82 
                  size=3><BR>Application</FONT><FONT face=Arial color=#6d0b82 
                  size=3><BR><IMG height=8 src="../images/spacer.gif" 
                  width=115><BR></FONT></B></P></TD>
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                        <P><B><FONT face="Arial, Helvetica, sans-serif" 
                        color=#9900cc size=2>How it works</FONT></B></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        color=#000000 size=2>Open Space Technology operates in 
                        accordance with the following basic principles and 
                        truths</FONT><FONT color=#000000><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>. These 
                        should be explained and discussed as needed prior to 
                        kicking off the session.</FONT></FONT><B><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR><BR>- The 
                        Law of Two Feet. </FONT></B><FONT 
                        face="Arial, Helvetica, sans-serif" size=2>This means 
                        that you take responsibility for what you care about, 
                        standing up for that and using your own two feet to move 
                        to whatever place you can best contribute or learn. Use 
                        your "2 feet" to go where you feel compelled to 
                        participate, to leave what you don't resonate with, and 
                        to take a stand for what's important to you. Because 
                        "c</FONT><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>aring" is the common ground that gathers 
                        participants to a specific issue, they are reminded that 
                        they are all standing together to address a higher 
                        purpose.<BR><BR>- <B>Whoever comes are the right 
                        people</B>. Whoever is attracted to the same 
                        conversation are the people who can contribute most to 
                        that conversation—because they care. So they are exactly 
                        the ones—for the whole group--who are capable of 
                        initiating action. <BR><BR>In one Open Space session, 
                        Rebock was holding, a janitor from the building they 
                        were using was curious what was going on and began 
                        explaining to some of them that he'd sure like to see a 
                        safety shoe with Rebock insoles. The company ended up 
                        launching a new product from this input that now nets 
                        millions of dollars a year.<BR><BR><B>- Whatever happens 
                        is the only thing that could have. </B>We are all 
                        limited by our own pasts and expectations. This 
                        principle acknowledges we'll all do our best to focus on 
                        the present time and place and release any judgments we 
                        have about others or our own pasts--things that could 
                        have been or should have been.<BR><BR><B>- Whenever it 
                        starts is the right time.</B> Give up rigid adherence to 
                        schedules or agendas outside of the agreed upon focal 
                        points. Accept that the creative spirit has its own 
                        time, and our task is to make our best contribution and 
                        enter the flow of creativity when it starts.<BR><B><BR>- 
                        When it's over, it's over.</B> Creativity has its own 
                        rhythm. So do groups. This is just a reminder to pay 
                        attention to the flow of creativity instead of the 
                        clock. When you think it is over, ask: Is it over? If it 
                        is, go on to the next thing you have passion for. If 
                        it’s not, make plans for continuing the 
                        conversation.<BR><BR><B><FONT 
                        color=#9900cc>Truths</FONT></B><BR><BR><B>- Everyone who 
                        comes must be passionate about the topic and willing to 
                        take responsibility creating things out of their 
                        passion.</B> This will support the health of the 
                        process, respect for all those involved that share your 
                        passion, and the value of all that's 
                        offered.<BR><B><BR>- Every person in every situation is 
                        having an impact.</B> Every action, inaction, body 
                        language, thought, behavior, etc. has some impact on the 
                        overall dynamic of the process. Holding a clear, 
                        positive intention on the theme and release of judgments 
                        and negativity will contribute to the group's 
                        success.<BR><B><BR>- Chaos and business mix well 
                        together. New</B> and creative ideas and approaches 
                        usually arise from a breakdown or shaking up of what 
                        exists. Clear intention and desire has the capacity to 
                        assist in the reorganization of a chaotic system into a 
                        higher order of functioning.<BR></FONT></P>
                        <P><B><FONT face="Arial, Helvetica, sans-serif" 
                        color=#9900cc size=2>Tease out focal 
                        points</FONT></B></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>Once 
                        the theme is established, individuals in the group 
                        independently build the agenda items based on what they 
                        are passionate about. These items might include problems 
                        to address, systems to develop or refine, opportunities 
                        to explore, etc. Participants write down their ideas 
                        then present them to the group one at a time. Once an 
                        idea is presented, check to see if others' ideas are 
                        similar and decide whether they can be incorporated, 
                        adapted or nested into a single focus. These are posted 
                        on the wall one at a time under a particular group and 
                        time slot. There will be 3 to 5 different topics posted 
                        to be running simultaneously under each time 
                        slot.</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2><B><FONT color=#9900cc>Get out of the 
                        way</FONT></B></FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>Once 
                        the agenda is established, the various groups are 
                        identified in the room and outfitted with flipcharts and 
                        markers. The facilitator's role now is to just stand 
                        back and let the process unfold and people gravitate to 
                        the areas that attract them. The originator of the theme 
                        is responsible for seeing to it that all inputs are 
                        documented for later input into the event 
                        document.</FONT></P>
                        <P></P>
                        <P></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2><B><FONT color=#9900cc>Group size 
                        </FONT></B></FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" size=2>Open 
                        Space accommodates groups from 5 to 1500 people. It can 
                        be run for a couple of hours to 3 or more days; 
                        consecutively or over time; at one site or at multiple 
                        sites connected by computer and/or phone and video. The 
                        longer the space is open, the more transformative the 
                        outcomes.</FONT></P>
                        <P></P>
                        <P><B><FONT face="Arial, Helvetica, sans-serif" 
                        color=#9900cc size=2>About the process</FONT></B></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>Participants will adopt different roles and 
                        behaviors throughout this process. Some may resemble 
                        Bumblebees as they cross-pollinate ideas across various 
                        groups. Some may "flutter" like butterflies, observing 
                        and focusing on a particular issue without a lot of fuss 
                        or apparent tangible input. Some may not attend some or 
                        all of the sessions and hang out at the pool or the bar. 
                        Some may hog the conversation and find themselves 
                        standing alone depending on the tolerance of their 
                        audience. Small side conversations may take place 
                        outside or between designated groups. Whatever the 
                        behavior, It's important to remember that all roles are 
                        important to the process and contribute in some 
                        way.<BR><BR>After participating in an Open Space 
                        process, I felt that a great deal of work was 
                        accomplished with very little effort or stress on the 
                        part of any participant. I never felt stuck, bored, or 
                        frustrated during this six hour process. Time flew by 
                        and a great deal of work flowed out. I felt energized 
                        afterward as did many who shared their experience with 
                        me. I definitely look forward to trying this with my 
                        groups.</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2><B><FONT 
                        color=#9900cc>Resources</FONT></B><BR><BR>An excellent 
                        resource for Open Space Technology can be found at: 
                        <B><A 
                        href="http://www.openspaceworld.org/wiki/wiki/wiki.cgi?">http://www.openspaceworld.org/wiki/wiki/wiki.cgi?</A></B></FONT></P></TD></TR></TBODY></TABLE></TD></TR>
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                  <P align=center><FONT face=Arial color=#ff0000 
                  size=3><B>Action</B></FONT> </P></TD>
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                      <TD width="100%" height=12><FONT face=Arial size=2>Is 
                        there an opportunity for you to try out Open Space 
                        Technology in your work with groups? I'd love to hear 
                        from you. Please <B><A 
                        href="mailto:steve@masterfacilitatorjournal.com"><FONT 
                        onmouseover="this.style.color='#830D9B'" 
                        style="COLOR: #6375ae" 
                        onmouseout="this.style.color='#6375AE'" face=Arial 
                        color=#6375ae size=2>email</FONT></A></B> us your 
                        comments.</FONT> </TD></TR></TBODY></TABLE></TD></TR>
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                        <P><FONT face=Verdana size=2><B>Reader 
                        Survey</B><BR><IMG height=1 src="../images/spacer.gif" 
                        width=405><BR><B><FONT 
                        face="Arial, Helvetica, sans-serif">What experiences 
                        have you had with Open Space 
                        Technology?</FONT></B></FONT> <FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR><BR>We'd 
                        love to hear about your insights, perspectives, and 
                        success stories as a result of using this technology. 
                        </FONT><FONT face="Arial, Helvetica, sans-serif" 
                        size=2>Please <B><A 
                        href="mailto:steve@masterfacilitatorjournal.com">email 
                        us </A></B>your responses. All those who respond will be 
                        sent the entire collection. 
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                <TD width=509 bgColor=#fffeef height=2><FONT face=Arial 
                  size=2><A name="About the Author"><B><FONT color=#9900cc>About 
                  the Publisher</FONT></B></A>: <BR>Steve Davis is "The 
                  Facilitator's Coach," helping leaders enhance their 
                  effectiveness through the application and perspective of 
                  facilitation. Please <B><A 
                  href="mailto:steve@masterfacilitatorjournal.com"><FONT 
                  onmouseover="this.style.color='#830D9B'" 
                  onmouseout="this.style.color='#6375AE'" 
                  color=#6375ae>email</FONT></A></B> or call me at 760-375-7384 
                  to schedule a Free exploratory session, or to share your 
                  suggestions and ideas for the journal. I'd love to hear from 
                  you. If you find this newsletter helpful, please forward it to 
                  your <B><A 
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                  onmouseover="this.style.color='#830D9B'" 
                  onmouseout="this.style.color='#6375AE'" 
                  color=#6375ae>friends</FONT></A></B>. Thanks for 
                  reading!</FONT><FONT face=Arial size=1> </FONT> 
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            <DIV align=center><FONT face=Calligrapher color=#fffeef size=3><B>In 
            the Spotlight</B></FONT></DIV></TD>
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                        width=300 align=left><A name=raf></A></DIV></TD>
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                              <P><SPAN class=serif><B><FONT face=Arial 
                              color=#336600 size=4>New 5-day Teleclass<BR>for 
                              new facilitators and change 
                              agents.</FONT></B></SPAN></P>
                              <P><FONT face="Arial, Helvetica, sans-serif" 
                              size=3><B><FONT color=#990000>Skills and attitudes 
                              for the new facilitator or group member who wants 
                              to get their group into serious motion. 
                              </FONT></B></FONT></P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
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                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470><BR>Random Acts of 
                        Facilitation, 5-Day Teleclass</FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>This 
                        class will meet for five consecutive weekdays September 
                        8-12, 2003 at 10:00 AM PST, 1:00 PM EST (NY Time) to 
                        cover 25+ facilitative actions you can take to empower 
                        and move groups forward. This course is for beginning 
                        facilitators or group members that simply want to know 
                        more about facilitation so that they can make the groups 
                        they are a part of more effective. </FONT></P>
                        <DIV align=left></DIV>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470>How the 5-Day 
                        Format/Training works...</FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>1. You 
                        dial into your class every day for 5 days (Mon-Fri) for 
                        a 30-minute focused training segment using a 
                        conferencing bridge.<BR>2. You work a 25-point checklist 
                        during the 5 days (about an hour a day of study and 
                        field work) which you complete by Friday afternoon, or 
                        sooner if you wish.<BR>3. You will have the opportunity 
                        to discuss issues on the subject matter with the 
                        instructor and your classmates via an online discussion 
                        forum during the course.<BR>4. During the week, you may 
                        access the instructor via email for help or situational 
                        questions.</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470>5-Day Random Acts of 
                        Facilitation Training Agenda...</FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>Here's 
                        what you'll be learning and doing during the 5-Day 
                        course...</FONT></P>
                        <P><FONT face=Arial size=2><B>Monday</B><BR><I><FONT 
                        color=#b91330><B>Introduction to the Facilitation and 
                        Self Facilitation Skills.<BR></B></FONT></I><BR>1. 
                        Create the Ambience.<BR>2. Share the Dream.<BR>3. Get 
                        Facilitation<BR>4. Juggling.<BR>5. Me 
                        First.<BR><BR><B>Tuesday</B><BR><I><B><FONT 
                        color=#b91330>Relating with compassion and 
                        understanding</FONT></B>.</I><BR><BR>6. Be 
                        Ignorant.<BR>7. Make Smiles Happen.<BR>8. Hold 'em 
                        High.<BR>9. Acknowledge the Elephant.<BR>10. Turn on 
                        Your 
                        Crap-Detector.<BR><BR><B>Wednesday</B><BR><I><B><FONT 
                        face=Arial size=2><FONT color=#b91330><I><B>Group 
                        Dynamics and 
                        Facilitation</B></I></FONT></FONT></B><BR></I><BR>11. 
                        Build the Container.<BR>12. Build trust.<BR>13. Mine the 
                        Unexpected.<BR>14. Evolve Your Team.<BR>15. Honor the 
                        Process.<BR>16. Facilitate Full 
                        Participation<BR><BR><B>Thursday</B><BR><FONT face=Arial 
                        size=2><FONT color=#b91330><B><I>Organizing and 
                        Presenting yourself confidently, professionally, and 
                        authentically</I></B>.</FONT> </FONT><FONT 
                        color=#b91330><I></I></FONT><BR><BR>17. Prepare for 
                        Success.<BR>18. Get Real.<BR>19. Make Experiences, Not 
                        Speeches<BR>20. Watch the Body Talk.<BR>21. Be your 
                        message<BR><BR><B>Friday</B><BR><B><FONT 
                        color=#b91330><I>Intervening to shift group 
                        energy</I></FONT></B><BR><BR>22. Tame the 
                        Tormentors.<BR>23. CareFront. <BR>24. Use the Struggle. 
                        <BR>25. Break through barriers. <BR>26. Facilitate from 
                        Within.<BR>27. Embrace Facilitation as a Master's Path 
                        </FONT><FONT face=Arial size=2></FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470>Benefits to you of 
                        participating from the 5-Day Random Acts of Facilitation 
                        Training...</FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>1. Get a 
                        great introduction to the concept and practice of 
                        facilitation skills if you are contemplating becoming a 
                        facilitator, team leader, board member, manager, 
                        mediator, etc.<BR>2. Never waste another minute in an 
                        ineffective meeting again.<BR>3. Learn how to challenge 
                        and empower every group you come in contact with.<BR>4. 
                        Learn skills to help groups make quantum leaps in their 
                        effectiveness.<BR>5. Be a catalyst for positive change 
                        in your community. <BR><BR><FONT size=3><B><FONT 
                        color=#333366>Also included with your 
                        training...</FONT></B></FONT><BR>In addition to the 
                        5-Day training described above, you also receive:<BR>1. 
                        Free access to the participant-only website (lots of 
                        resources, forms, etc.).<BR>2. Free access to the 
                        RealAudio version of the 5-Day training.<BR>3. Free copy 
                        of the Portable Article Bank ($29 value). </FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470>Pricing... 
                        </FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>The full 
                        cost of training/access is only $79 for MFJ readers ($89 
                        for the general public) including a free copy of the 
                        Portable Article Bank ($29 value). Everything you read 
                        about above is included. And, we offer a 
                        100%-satisfaction-guaranteed guarantee. 
                        <BR><BR></FONT><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT 
                        color=#484470>Dates</FONT></B></FONT><FONT 
                        color=#484470><B><FONT 
                        face="Arial, Helvetica, sans-serif" 
                        size=2>...</FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>September 
                        8-12, 2003, 10:00 AM PST, 1:00 PM EST (NY Time), 45-60 
                        minutes each day.</FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        color=#484470 size=3><B>Registration</B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" 
                        size=2>...<BR></FONT><FONT face=Arial color=#000000 
                        size=2>Please <B><A 
                        href="http://www.marketerschoice.com/app/adtrack.asp?AdID=39651"><FONT 
                        color=#006600>click here</FONT></A></B> to register. 
                        Immediately upon completion of your registration, you 
                        will receive an email with instructions to access the 
                        course and free article bank</FONT><FONT face=Arial 
                        size=2>. This course is limited to 20 individuals, first 
                        come, first served. </FONT></P>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470>About the satisfaction 
                        guarantee</FONT></B></FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2><BR>If, for 
                        any reason, you are not satisfied with this package, 
                        simply email us with a request to refund/credit your 
                        credit card in the full amount and we will do so 
                        immediately. It's our policy to do this and we honor 
                        this in every single case. (Why? Because we are 
                        sensitive to the fact that you are buying an 
                        e-course/product from us and we feel that if this 
                        package isn't EXACTLY what you expected or wanted, that 
                        you should be able to get 100% of your money back. This 
                        policy completely removes the buying risk for you and 
                        keeps our customer-satisfaction rates extremely 
                        high.)<BR></FONT></P>
                        <DIV align=left>
                        <P><FONT face="Arial, Helvetica, sans-serif" 
                        size=2><B><FONT face="Arial, Helvetica, sans-serif" 
                        size=3><B><FONT color=#484470>Real Audio 
                        Testimonials</FONT></B></FONT><BR></B><B><A 
                        href="http://www.randomactsoffacilitation.com/testimonials.html">Click 
                        here</A></B> for a one-minute audio testimonial from 
                        several participants on the final day of the 
                        teleclass.</FONT><FONT 
                        face="Arial, Helvetica, sans-serif" size=2> 
                        </FONT></P></DIV></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD>
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            <DIV align=center><FONT face="Arial, Helvetica, sans-serif" 
            color=#9933cc size=2><B>Thank you for reading this issue of the 
            Master Facilitator Journal. Look for your next issue on August 5, 
            2003. </B></FONT></DIV></TD>
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