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<div class=Section1>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'>Lisa:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'>Gabriela and I had a
great conversation on holding space online vs. face to face during OSonOSinOZ.<span
style='mso-spacerun:yes'> </span>Check the proceedings of the online portion
of the event for the conversation: <a
href="http://www.wsd1.org/nijimahkwa/Principalsmessage.htm">http://www.openspaceworld.org/wiki/wiki/wiki.cgi?FacilitatingOpenSpaceOnline</a><span
class=MsoHyperlink><u><font color=blue><o:p></o:p></font></u></span></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'>Chris<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";mso-bidi-font-family:Arial'><o:p> </o:p></span></font></p>
<div>
<p style='margin-bottom:12.0pt'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt;mso-no-proof:yes'>---<br>
CHRIS CORRIGAN<br>
Consultation - Facilitation<br>
</span></font><st1:PersonName><font size=2><span style='font-size:10.0pt;
mso-no-proof:yes'>Open Space</span></font></st1:PersonName><font size=2><span
style='font-size:10.0pt;mso-no-proof:yes'> Technology<br>
<br>
Bowen Island, BC, Canada<br>
<a href="http://www.chriscorrigan.com">http://www.chriscorrigan.com</a><br>
chris@chriscorrigan.com</span></font><o:p></o:p></p>
</div>
<div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> OSLIST [mailto:</span></font><st1:PersonName><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>OSLIST@LISTSERV.BOISESTATE.EDU</span></font></st1:PersonName><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Gabriela Ender<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, January 21, 2003
2:57 AM<br>
<b><span style='font-weight:bold'>To:</span></b> </span></font><st1:PersonName><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>OSLIST@LISTSERV.BOISESTATE.EDU</span></font></st1:PersonName><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>Subject:</span></b> Feedback and comments to
OpenSpace-Online (long)</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p><font size=2 color=navy face=Verdana><span style='font-size:10.0pt;
font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>Dear Lisa, dear
David, dear colleagues!</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
<p><font size=2 color=navy face=Verdana><span style='font-size:10.0pt;
font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>last Friday /
Saturday we have had a follow-up (OSonOS in Australia) by using the
OpenSpace-Online real-time software. Open Space Colleagues from all continents
participated, everybody (other than Thomas Herrmann - it was his third
OS-Online) was new in that online method. Thomas and his colleagues decided in
Australia to have a four hour conference, and the goal and title leaded us to
choose the CLASSIC variant (without a convergence phase). Thank you so much
Thomas for your great work as an OpenSpace-Online Organizer!</span></font><font
color=navy face=Arial><span style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
<p><font size=2 color=navy face=Verdana><span style='font-size:10.0pt;
font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>From our view it was
very good. The technique run again very stabil and fast. In front of the event
during the preparation time, and during the real-time event we had nothing to
do with serious support. There was only a misunderstanding in using the
right version. Unfortunately three of the participants wanted to use the
version from June, 2002. As we found the reason, they installed the new
one and could log-in and participate quickly. (Sorry to Peggy, Helen, and
Larry - we learned from that!) In front of the conference David from
Australia wrote to us:</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>"Gabriela, I just wanted to
congratulate you on the clarity and attention to detail in your instruction
sheets for the online conference. Extremely clear and logical and with all the
appropriate information you need (such as the url) clearly present and visually
linked. Great work! David"</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>This feedback
is very helpful, because English is not our first language, and for us it is
very important, that we don´t produce misunderstandings, and that
"normal" users can manage everything alone. We were really happy
about this feedback, and about the fact, that it is from "all" over
the world easy to find access to the conference.</span></font><font color=navy
face=Arial><span style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>In the
meanwhile many colleagues gave us feedback regarding their first impressions
(conference and documentation). Thank you so, so much for all your
compliments, and also for the tips. We collecting every tip and suggestion.
THANK YOU! Some of you asked me to write about some experiences
with OpenSpace-Online in the OSList. If you are interested in general
news, and invitation to public OpenSpace-Online conferences I think it would be
better to sign-in in our mailing-list, and to have single conversations about
details beside the OSList. But sometimes it could be good to share special
discussions with other OST colleagues. Lisa Heft asked me to write something
about an interesting question. Lisa, thank you so much for your wonderful
feedback and for your question:</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>"Gabriella and Colleagues - I
l-o-v-e-d participating in the recent online OS! Even though I am a
kinetic+graphic learner and need all those other senses working to do my best
work. You sure did well with the graphics, with \'facilitation\', with
designing a very OS-like conferencing method! .... I have a question for you,
Gabriella -- you know how a \'live\' facilitator \'holds space\' during an
event -- can you share with us on OSLIST or directly to me (whatever is
preferable) how you hold space in this method / format?"</span></font><font
color=navy face=Arial><span style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>I want to
make it short - but that would be in my own language easier ;-) Sorry for
the long text!<br>
<br>
When I got my deep flash with a real-time conference software in 1999 - I saw
this software in a very complex way. I saw, that the "space holder"
has to be at the same time the virtual conference center, the real-time process
(between 2,5 to 8 hours), the graphics, the ongoing orientation (for each
single person and for the whole group), the principles and process of OST, the
goal-oriented leaded structure, the freedom for each participant, the
virtual facilitaor COMOSO, a comfortable and fast technique, a good access for
many "normal" computer users. All that BASED on the philosophy and
values of "passion and responsibilty"! </span></font><font
color=navy face=Arial><span style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>It was my
goal, that nobody (organizers and participants) must know OST, that nobody
needs a special methodological background or introduction in front of such
online conference. AND it was my goal, that each organizer is free from
third parties - also from internal or external, or special trained online
moderators. From my view and inner feeling it was impossible to create such
software with the permanent need of online moderators. I felt that this would
bring me away from my vision, which should support freedom, independence,
selforganization, passion, equal democrazy, and self-responsibility. I felt
that online-moderators would / could "sabotage" (unconsious or
consious) the selforganized group work on issues and themes. I felt, that in
the future I/we never will be able to control the quality of online moderators,
and how they would/could "manipulate, controll, and intervene". So, I
decided to take care in front of all by developing a tool - a space - in which
groups are free and safe to explore their own ressources, to be able to take
responsibilty for passion and interest. PLEASE know, that my thougths about
online-moderators regarding other online tools is very different. I also see,
that it can make verry much sense(!) to have online moderators, e.g. in so many
asynchron online spaces, which are more open for many days, weeks, or month.
But it was not my goal to create an asynchron tool.</span></font><font
color=navy face=Arial><span style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>I felt from
the first second, that the biggest challenge of all will be the successful
integration of a such virtual facilitation. I had the deep, deep believe, that
it will work. That task took most of our time - that made this project in the
background so very complex. In the front all seems to be so easy - that is
good! In the meanwhile I/we/others KNOW - it works - everytime! And that makes
me, and my team really happy! </span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>AND if there
would be the case, that no or very low energy will be in an OpenSpace-Online -
that can have many reasons. Who invited? How did he/she invited? Did the
participants came voluntary? Was the sponsor/organizer really open for new
results? Was the title of the event still a current topic? Did the organizer
choosed the right variant (with or without convergence)? What was the bigger frame?
What were/are the givens? With all that questions I want to tell you, that I
see bigger new tasks for Change Facilitators and Leadership people.
OpenSpace-Online works very fine with that virtual facilitation. Our tool is
"only" a "few-hour-event". The main question is, how people
are using this little, but powerful tool. In worst case you will have no
passion and low energy during that few hours. But if people use that tool,
because they are really interested in working together - it works very good. The
experts are the participants - for example the CEO, or the consultant is during
this time one of the others. He/she is also free to say this or that. It is up
to them, who and in which way they pay attention for single person or the
whole group. Otherwise it depends on the application field. It makes a big
difference, if it is an internal group of a company, a community, a network, or
a public online conference.</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>Lisa, your
question is a good in order to explain my view from future process
facilitatings and the future role of change facilitators. The challenges
regarding communication in general became bigger and bigger. One big task will
be to build bridges between offline and online communication, between different
cultures, to create individuell designs of collaboration, learning and change
processes, to combine online and offline methods, and to support clients to
find their best own architectures, and to help them to became more and more
independent with that all! </span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>Hope, that
was a bit interesting for some of us. </span></font><font color=navy
face=Arial><span style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>I am sending
Love and Peace to all of you! </span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;mso-bidi-font-family:Arial;color:navy'>Gabriela
Ender<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
</div>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;color:navy'>* * * * * * * * * * * * * * * * * * * *
* * * * * * * * *<br>
OpenSpace-Online GmbH - The Power of People<br>
Resselsteig 30, 12209 Berlin, Germany <br>
eMail: <a href="mailto:contact@OpenSpace-Online.com">contact@OpenSpace-Online.com</a>
<br>
website: <a href="http://www.OpenSpace-Online.com">http://www.OpenSpace-Online.com</a>
<br>
phone: +49-(0)30-772 31 69 <br>
fax: +49-(0)30-77 39 20 21 </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;color:navy'>OpenSpace-OnlineŽ Real-Time Conference
System<br>
Coaching, Consulting & Change Facilitation<br>
Open Change Network / List of Change Facilitators Worldwide<br>
* * * * * * * * * * * * * * * * * * * * * * * * * * * * *</span></font><o:p></o:p></p>
</div>
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