<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=windows-1257">
<META content="MSHTML 6.00.2600.0" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Verdana color=#000080 size=2><FONT face=Arial size=3>
<P><FONT face=Verdana size=2>Dear Lisa, dear David, dear colleagues!</FONT></P>
<P><FONT face=Verdana size=2>last Friday / Saturday we have had a
follow-up (OSonOS in Australia) by using the OpenSpace-Online real-time
software. Open Space Colleagues from all continents participated, everybody
(other than Thomas Herrmann - it was his third OS-Online) was new in that online
method. Thomas and his colleagues decided in Australia to have a four hour
conference, and the goal and title leaded us to choose the CLASSIC variant
(without a convergence phase). Thank you so much Thomas for your great work as
an OpenSpace-Online Organizer!</FONT></P>
<P><FONT face=Verdana size=2>From our view it was very good. The technique run
again very stabil and fast. In front of the event during the preparation time,
and during the real-time event we had nothing to do with serious
support. There was only a misunderstanding in using the right version.
Unfortunately three of the participants wanted to use the version from
June, 2002. As we found the reason, they installed the new one and
could log-in and participate quickly. (Sorry to Peggy, Helen, and Larry -
we learned from that!) In front of the conference David from Australia
wrote to us:</FONT></P>
<DIV><FONT color=#0000ff><FONT face=Arial size=2>"Gabriela, </FONT><FONT
face=Arial size=2>I just wanted to congratulate you on the clarity and attention
to detail in your instruction sheets for the online conference. Extremely clear
and logical and with all the appropriate information you need (such as the url)
clearly present and visually linked. Great work! </FONT><FONT face=Arial
size=2>David"</FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2></FONT> </DIV>
<DIV><FONT face=Verdana size=2>This feedback is very helpful, because English is
not our first language, and for us it is very important, that we don´t produce
misunderstandings, and that "normal" users can manage everything alone. We were
really happy about this feedback, and about the fact, that it is from "all" over
the world easy to find access to the conference.</FONT></DIV>
<DIV><FONT face=Verdana size=2></FONT> </DIV>
<DIV><FONT face=Verdana size=2>In the meanwhile many colleagues gave us feedback
regarding their first impressions (conference and documentation). Thank you so,
so much for all your compliments, and also for the tips. We collecting
every tip and suggestion. THANK YOU! Some of you asked me to write about some
experiences with OpenSpace-Online in the OSList. If you are interested
in general news, and invitation to public OpenSpace-Online conferences I think
it would be better to sign-in in our mailing-list, and to have single
conversations about details beside the OSList. But sometimes it could be good to
share special discussions with other OST colleagues. Lisa Heft asked me to write
something about an interesting question. Lisa, thank you so much for your
wonderful feedback and for your question:</FONT></DIV>
<DIV><FONT face=Verdana size=2></FONT> </DIV>
<DIV><FONT color=#0000ff size=2>"Gabriella and Colleagues - I l-o-v-e-d
participating in the recent online OS! Even though I am a kinetic+graphic
learner and need all those other senses working to do my best work. You
sure did well with the graphics, with \'facilitation\', with designing a very
OS-like conferencing method! .... I have a question for you, Gabriella -- you
know how a \'live\' facilitator \'holds space\' during an event -- can you share
with us on OSLIST or directly to me (whatever is preferable) how you hold space
in this method / format?"</FONT></DIV>
<DIV><FONT color=#0000ff size=2></FONT> </DIV>
<DIV><FONT face=Verdana size=2>I want to make it short - but that would be in my
own language easier ;-) Sorry for the long text!<BR><BR><FONT face=Verdana
size=2>When I got my deep flash with a real-time conference software in 1999 - I
saw this software in a very complex way. I saw, that the "space holder" has to
be at the same time the virtual conference center, the real-time process
(between 2,5 to 8 hours), the graphics, the ongoing orientation (for each single
person and for the whole group), the principles and process of OST, the
goal-oriented leaded structure, the freedom for each participant, the
virtual facilitaor COMOSO, a comfortable and fast technique, a good access for
many "normal" computer users. All that BASED on the philosophy and values of
"passion and responsibilty"! </FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana
size=2></FONT></FONT> </DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana size=2>It was my goal, that
nobody (organizers and participants) must know OST, that nobody needs a
special methodological background or introduction in front of such online
conference. AND it was my goal, that each organizer is free from third
parties - also from internal or external, or special trained online
moderators. From my view and inner feeling it was impossible to create such
software with the permanent need of online moderators. I felt that this would
bring me away from my vision, which should support freedom, independence,
selforganization, passion, equal democrazy, and self-responsibility. I felt that
online-moderators would / could "sabotage" (unconsious or consious) the
selforganized group work on issues and themes. I felt, that in the future I/we
never will be able to control the quality of online moderators, and how they
would/could "manipulate, controll, and intervene". So, I decided to take care in
front of all by developing a tool - a space - in which groups are free and safe
to explore their own ressources, to be able to take responsibilty for passion
and interest. PLEASE know, that my thougths about online-moderators regarding
other online tools is very different. I also see, that it can make verry much
sense(!) to have online moderators, e.g. in so many asynchron online spaces,
which are more open for many days, weeks, or month. But it was not my goal to
create an asynchron tool.</FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana
size=2></FONT></FONT> </DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana size=2><FONT face=Verdana
size=2><FONT face=Verdana size=2>I felt from the first second, that the biggest
challenge of all will be the successful integration of a such virtual
facilitation. I had the deep, deep believe, that it will work. That task took
most of our time - that made this project in the background so very complex. In
the front all seems to be so easy - that is good! In the meanwhile I/we/others
KNOW - it works - everytime! And that makes me, and my team really happy!
</FONT></FONT></FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2></FONT> </DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana size=2>AND if there would be
the case, that no or very low energy will be in an OpenSpace-Online - that can
have many reasons. Who invited? How did he/she invited? Did the participants
came voluntary? Was the sponsor/organizer really open for new results? Was the
title of the event still a current topic? Did the organizer choosed the right
variant (with or without convergence)? What was the bigger frame? What were/are
the givens? With all that questions I want to tell you, that I see bigger new
tasks for Change Facilitators and Leadership people. OpenSpace-Online works very
fine with that virtual facilitation. Our tool is "only" a "few-hour-event". The
main question is, how people are using this little, but powerful tool. In worst
case you will have no passion and low energy during that few hours. But if
people use that tool, because they are really interested in working together -
it works very good. </FONT></FONT><FONT face=Verdana size=2><FONT
face=Verdana size=2>The experts are the participants - for example the CEO, or
the consultant is during this time one of the others. He/she is also free to say
this or that. It is up to them, who and in which way they pay attention for
single person or the whole group. Otherwise it depends on the application field.
It makes a big difference, if it is an internal group of a company, a community,
a network, or a public online conference.</FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana
size=2></FONT></FONT> </DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana size=2>Lisa, your question is
a good in order to explain my view from future process facilitatings
and the future role of change facilitators. The challenges regarding
communication in general became bigger and bigger. One big task will be to build
bridges between offline and online communication, between different cultures, to
create individuell designs of collaboration, learning and change processes, to
combine online and offline methods, and to support clients to find their best
own architectures, and to help them to became more and more independent with
that all! <BR></FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2><FONT face=Verdana size=2>Hope, that was a bit
interesting for some of us. </FONT></FONT></DIV>
<DIV><FONT face=Verdana size=2></FONT> </DIV>
<DIV><FONT face=Verdana size=2>I am sending Love and Peace to all of you!
</FONT></DIV>
<DIV><FONT face=Verdana size=2>Gabriela Ender</FONT><FONT face=Verdana
size=2></DIV></FONT>
<DIV><FONT face=Verdana size=3></FONT> </DIV></FONT></FONT></DIV>
<DIV><FONT face=Verdana color=#000080 size=2>* * * * * * * * * * * * * * * * * *
* * * * * * * * * * *<BR>OpenSpace-Online GmbH - The Power of
People<BR>Resselsteig 30, 12209 Berlin, Germany <BR>eMail: <A
href="mailto:contact@OpenSpace-Online.com">contact@OpenSpace-Online.com</A>
<BR>website: <A
href="http://www.OpenSpace-Online.com">http://www.OpenSpace-Online.com</A>
<BR>phone: +49-(0)30-772 31 69 <BR>fax:
+49-(0)30-77 39 20 21 </FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Verdana color=#000080 size=2>OpenSpace-OnlineŽ Real-Time
Conference System<BR>Coaching, Consulting & Change Facilitation<BR>Open
Change Network / List of Change Facilitators Worldwide<BR>* * * * * * * * * * *
* * * * * * * * * * * * * * * * * *</FONT></DIV></BODY></HTML>